2026 Stress Management courses

The Principles of Team Leading course provides a comprehensive understanding of effective management and leadership practices. Through modules focused on leadership theories, performance improvement, team dynamics, motivation, communication, negotiation, and organizational skills, participants will develop essential competencies to lead high-performing teams. The course also covers topics such as talent management, succession planning, change management, time and stress management, emotional intelligence, conflict resolution, risk management, and corporate responsibility. Additionally, participants will receive training in Microsoft Word, Excel, and PowerPoint for enhanced productivity. Learning Outcomes: Grasp the fundamental concepts of management and leadership. Explore various leadership theories and their application. Enhance management and leadership performance through effective strategies. Develop skills in building and managing high-performance teams. Understand techniques for motivating and engaging employees. Gain organizational skills for efficient task and project management. Learn talent management and succession planning principles. Acquire proficiency in Microsoft Word, Excel, and PowerPoint for business use. Why buy this Principles of Team Leading?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Principles of Team Leading you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Principles of Team Leading course is ideal for Aspiring team leaders and supervisors seeking to enhance their leadership skills. Existing team leaders aiming to refine their management techniques. Professionals transitioning into leadership roles. Individuals interested in understanding organizational dynamics and effective teamwork. Prerequisites This Principles of Team Leading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader/Supervisor - Average Salary: £25,000 - £35,000 per year. Operations Manager - Average Salary: £35,000 - £55,000 per year. Department Manager - Average Salary: £30,000 - £50,000 per year. Project Manager - Average Salary: £35,000 - £55,000 per year. Human Resources Manager - Average Salary: £30,000 - £50,000 per year. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00

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Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Fashion Store, Fashion Law and Makeup Artist courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Fashion Store, Fashion Law and Makeup Artist. Whether you're a student, recent graduate, or job seeker, our Fashion Store, Fashion Law and Makeup Artist bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Fashion Store, Fashion Law and Makeup Artist Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Fashion Store, Fashion Law and Makeup Artist bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Fashion Store Assistant QLS Course 02: Makeup Artist QLS Course 03: Fashion Law Online Course 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Indian Bridal Makeup Course 02: Foot Health Practitioner Course 03: Skincare Course 04: Gel Manicure Course 05: Personal Hygiene In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Fashion Store, Fashion Law and Makeup Artist courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. The Fashion Store, Fashion Law and Makeup Artist bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Fashion Store, Fashion Law and Makeup Artist. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Fashion Store, Fashion Law and Makeup Artist bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in pursuing a career in the fashion industry or as a makeup artist Fashion enthusiasts looking to develop their skills and knowledge in the industry Business owners looking to expand their knowledge of fashion law and brand protection Individuals looking to develop their personal hygiene, skincare and foot health skills Career path Fashion Store Assistant (£15,000 - £22,000 per annum) Makeup Artist (£16,000 - £35,000 per annum) Personal Shopper (£20,000 - £50,000 per annum) Fashion Law Professional (£25,000 - £60,000 per annum) Beauty Therapist (£15,000 - £35,000 per annum) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Are you ready to advance your career in business management? With this exclusive Level 7 Diploma in Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Level 7 Diploma in Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Level 7 Diploma in Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Level 7 Diploma in Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Level 7 Diploma in Operations Management Bundle Course << Course 01: Level 7 Diploma in Operations Management Course 02: Level 7 Diploma in Leadership and Management Course 03: Level 7 Business Management Course Course 04: Level 7 Diploma in Facilities Management Course Course 05: Level 5 Diploma in Business Analysis Course 06: Level 5 Diploma in Risk Management Course Course 07: Level 3 Business Administration Course 08: Level 2 Certificate in Business Management Course 09: Level 2 Diploma in Business Administration Course 10: Minute Taking Course >> Other Benefits of Level 7 Diploma in Operations Management Bundle Course << Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Operations Management course] Curriculum of Level 7 Diploma in Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Level 7 Diploma in Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 7 Diploma in Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 7 Diploma in Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Learners can take this course even if they have no prior knowledge of Operations Management, and there are no age restrictions. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path This Level 7 Diploma in Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager, Analyst & Officer S.C Manager Inventory Manager Supply Services Representative Inventory Controller & Planner Certificates Certificate of completion Digital certificate - Included

The Anxiety and Stress Psychology is designed to introduce you to advantageous ways of improving mental or psychological health through managing anxiety and stress.

Course Overview Are you going through tons of hurdles and not achieving the success you want? Are you looking for direction to put your life on the right track? Then this Life Coaching Online Accredited Course is what you need. This course will assist you in becoming more motivated and inspired in living life to the fullest. It'll also help you become a life coach so that you can help your clients reach their goals and live a happy life. In the course, you'll learn about life coaches and life coaching. You'll learn about time management, stress management and other tips and tricks that'll allow you to become more motivated and stay productive so that you can set and achieve your goals. You'll also learn how to overcome obstacles created by your self-limiting beliefs. And how you can become a life coach is also discussed. This is one of the best accredited online life coaching courses in the UK and it's perfect for you if you are in need of motivation and want to become motivated. Remember, you only have one life; make it count and achieve all your goals! What You Will Learn You'll learn about: The Role of a Life Coach Life Coaching Skills Goal setting Stress Management Time Management Ways to Maximise your Potential Social roles for a successful life Maintaining a balance between work and life What makes a person unsuccessful Dealing with life challenges How to overcome obstacles created by self-limiting beliefs How to build your own life coaching business and many more Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

This Production Operative course is designed for Inventory Controllers, Operations Managers, Quality Controllers, Inventory Planners, Quality Managers, Logistics Coordinators, Warehouse Operatives, Warehous Administrators, Warehouse Staff, Maintenance Managers and Maintenance Supervisors. In this course, you will explore operations management, classifications of operations, project management, business development, the groundwork for developing a business, process management, the evolution of business process management, supply chain management and purchasing and procurement management. We will also ensure you increase your personal development skills as we will take you through communication skills, time management, conflict management, stress management, and various negotiation techniques. Apart from these, you will also learn planning and forecasting operations, manufacturing, service and delivery operations, risk management, quality management, components of performance management and benefits of talent management. Lastly, you will gain business writing skills, be aware of the structure of various official documents and different types of business environments along with the importance of maintaining a good business environment. Learning Outcomes By the end of the course, learners will be able to: Learn about operations management, supply chain management and quality management Find out how to successfully make an effective plan for business development Gain communication skills and learn negotiation techniques, stress management and time management Familiarise themselves with the role of warehouse along with types of warehouse Know the common warehouse hazard and how to maintain health and safety in warehouses Learn about quality control and understand customer needs and expectations Get familiar with different types of inventory and how to maintain inventory accuracy Display knowledge on manual handling, its laws and how to conduct it safely Operations Management - Advanced Diploma Operations Management - Advanced Diploma teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Warehouse Operative Warehouse Operative teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Warehouse Safety Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. Quality Assurance (QA) Management Quality Assurance (QA) Management teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Inventory Management Inventory Management Course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. Introduction to Manual Handling Are you working in an industrial complex? Or perhaps in a construction yard? Or in a retail shop? Or in a techie office space? If the answer to any of these is yes, then remember that lifting, carrying, pushing, pulling - the manual handling activities we do every day without thinking-are among the greatest causes of injury in the workplace. Despite rapid advances in mechanisation, every job situation involves Manual Handling of items. You'll be surprised to know that more than 20 per cent of injuries in a week are caused by improper manual handling. Supply Chain Management Supply Chain Management teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement to showcase your achievement in professional life. Key Features: Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum of Operations Management - Advanced Diploma The detailed curriculum outline of our Operations Management - Advanced Diploma course is as follows: Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Module 18: Business Environment Module 19: Business Writing Skills Course Curriculum of Warehouse Operative The detailed curriculum outline of our Warehouse Operative course is as follows: Module 01: The Role of Warehouse Module 02: Introduction to Warehouse Safety Module 03: Health and Safety Management in Warehouses Module 04: General Warehouse Hazards Module 05: Manual and Mechanical Handling Module 06: Site Safety Course Curriculum of Quality Assurance (QA) Management The detailed curriculum outline of our Quality Assurance (QA) Management course is as follows: Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course Curriculum of Inventory Management The detailed curriculum outline of our Inventory Management course is as follows: Module 01: What Is Inventory? Module 02: Types Of Inventory Module 03: Key Players Module 04: Setting Up The Warehouse Module 05: Identifying Demand Module 06: Maintaining Inventory Accuracy Module 07: The Outbound Process Course Curriculum of Introduction to Manual Handling The detailed curriculum outline of our Introduction to Manual Handling course is as follows: Introduction to Manual Handling Introduction to Manual Handling Manual Handling: Introduction, Legislation and Guidance Course Curriculum of Supply Chain Management The detailed curriculum outline of our Supply Chain Management course is as follows: Module 01: An overview of Supply Chain Management Module 02: Role of logistics of Supply Chain Module 03: Customer Response Principles and Systems Module 04: Supply Chain System and Principles Module 05: Global Supply Chain Operations Module 06:Inventory Strategies for Supply Chain Module 07: Warehouse Management and Operations Module 08: Supply Chain Design and Monitoring Module 09: Supply Chain Network and Evaluating Module 10: Supply Chain Planning and New Business Concepts Module 11: Aligning your supply chain process with your business Accreditation All of our courses, including this Production Operative course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Production Operative course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Production Operative course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

*** Don't Spend More; Spend Smart*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Call Centre Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Call Centre Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Call Centre Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Call Centre Training and help you along your learning journey. Advanced audio-visual learning modules of these Call Centre Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Call Centre Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Public Speaking and Presentation Skill Course Course 05: Sales: Psychology of Customers Course 06: Telesales Executive Training Course 07: Facilities Management Level 3 Course 08: Data Protection and Data Security Level 2 Course 09: Effective Communication Skills Diploma Course 10: The Formula to Talk with Strangers Course 11: Emotional Intelligence and Human Behaviour Course 12: Content Management Course 13: Touch Typing Essential Skills Level 3 Course 14: Stress Management Training Benefits you'll get choosing Apex Learning for this Call Centre Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 02: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Course 05: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 06: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 07: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 08: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 09: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 10: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 11: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 12: Content Management Module 01: Introduction to Content Management Module 02: Content Management System (CMS) Module 03: Basics of Content Management Systems Module 04: Content Strategy Module 05: Content Marketing Module 06: Content Marketing Tools and Tactics Module 07: Content Marketing Strategy Course 13: Touch Typing Essential Skills Level 3 Module 01: Getting Started Module 02: DRILL 1 The home keys Module 03: DRILL 2 e and i, g and h Module 04: DRILL 3 o and n, shift keys and t Module 05: DRILL 4 extra practice . and y Module 06: DRILL 5 , and w Module 07: DRILL 6 m and u Module 08: DRILL 7 v and x Module 09: DRILL 8 sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Course 14: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Call Centre Training bundle. Requirements Our Call Centre Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Call Centre Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Phone-Based Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Phone-Based Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before About 79% of employees quit their company because of the lack of leadership management qualities of their manager. A good leader with leadership management qualities creates a mechanism for maintaining an effective working environment where everyone feels valued. This comprehensive Diploma in Leadership & Management equips you with the knowledge and skills to excel in supervisory and management roles. With step-by-step guidelines from Our Leadership Management training, you will learn leadership management skills required to maintain a positive workplace atmosphere in your company. You'll master team building, project management, performance management, and employee motivation. Learn how to set SMART goals, navigate compliance risks, and develop strong leadership qualities that inspire your team. Moreover, you will be well aware of mistakes a leader can make during leadership management that may result in an employee quitting the job. This Leadership and Management at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 180 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Leadership & Management course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Leadership & Management Bundle Package includes: Main Course : Advanced Diploma in Leadership and Management at QLS Level 7 10 Additional CPD Accredited Premium Courses related to Sales and Marketing: Course 01: Team Management and Leadership Development Training Course 02: Team Leader Course 03: Team Building & Management Diploma Course 04: Agile Project Management Course 05: Project Management Course 06: Compliance Risk and Management Course 07: Office Administration & Skills Diploma Course 08: Diploma in Performance Management Course 09: Diploma in Employee Management Course 10: Smart Goal Setting Empower yourself to take the next step in your career. Enrol today and unlock your leadership potential! Learning Outcomes of Leadership & Management Apply effective leadership styles to motivate and empower teams. Develop strong communication skills for clear and concise direction. Implement project management strategies for successful execution. Master performance management techniques to drive employee growth. Create a positive and productive work environment for high performance. Uphold ethical and legal compliance standards within your organization. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Leadership & Management Get a free student ID card with Leadership & Management Training program (£10 postal charge will be applicable for international delivery) The Leadership & Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Leadership & Management course materials The Leadership & Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course : Diploma in Leadership and Management at QLS Level 5 Module 1: Understanding Management And Leadership Module 2: Leadership Theories Module 3: Improving Management And Leadership Performance Module 4: High Performance Teams Module 5: Motivating Employees Module 6: Organisational Skills Module 7: Talent Management Module 8: Succession Planning Module 9: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings And Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence In Leadership Module 17: Managing Conflict Module 18: Dealing With Office Politics Module 19: Risk Management Module 20: Corporate Responsibility And Ethics Module 21:Microsoft Word, Excel, PowerPoint Course 01: Team Management and Leadership Development Training Module 1: Grooming A New Manager Module 2: Coaching And Mentoring (I) Module 3: Coaching And Mentoring (II) Module 4: Measuring Performance Module 5: Motivating Managers Module 6: Signs Of Poor Management Module 7: Trust Your Team Of Managers Module 8: When An Employee Complains About Their Manager Module 9: When Do You Step In? Module 10: Remember These Basic Qualities Course 02: Team Leader Module 01: Defining Team Module 02: Understanding Management And Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management And Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Managers Team Leaders Supervisors Career Changers Business Owners Entrepreneurs Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Team Leader Project Manager Operations Manager Department Head Business Director Certificates Advanced Diploma in Leadership and Management at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.