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1531 Speaking courses delivered On Demand

Call Center Manager Training

5.0(2)

By Online Training Academy

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Center Manager Training
Delivered Online On Demand2 hours 18 minutes
£12

Teaching English As Foreign Language (TEFL) Certificate

4.7(160)

By Janets

Start your career teaching English abroad with our accredited TEFL certification course. Learn effective instruction methods, linguistics, materials development, and more. Gain practical experience with teaching workshops. Earn a globally recognized TEFL certificate to work as an English teacher overseas.

Teaching English As Foreign Language (TEFL) Certificate
Delivered Online On Demand1 hour
£9.99

Podcasting All in One

4.7(47)

By Academy for Health and Fitness

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Do you ever get stuck in traffic and wish you had something more engaging to listen to than the radio? Or maybe you dream of sharing your knowledge and passions with the world, but the thought of putting yourself out there makes you freeze. Well, what if there's a way to combine both? Podcasting. Our Podcasting Bundle is your one-stop shop for turning your audio ideas into reality. Whether you're an aspiring entrepreneur, a creative storyteller, or simply someone who wants to sound confident on camera, this bundle has everything you need to master the art of podcasting. Courses Are Included in this Podcasting Bundle: Course 01: Complete the Course for Podcasting at QLS Level 4 Course 02: Podcasting for Entrepreneurs Course 03: Voiceover Artist Training Course 04: Advanced Basic Audio Editing Training With Audacity Course 05: How to Speak With Confidence Basic Audio Editing Training With Audacity From crafting compelling content to editing like a pro, this Podcasting bundle will equip you with the skills and knowledge to launch your own successful podcast. You'll learn the secrets of captivating storytelling, discover how to interview guests like a natural, and gain the technical expertise to polish your audio to perfection. You'll even unlock the power of your voice with dedicated voiceover artist training, helping you find your unique on-air persona. Stop dreaming and start creating! Enrol now in our Podcasting bundle and unlock your voice, one episode at a time. Learning Outcomes of Podcasting Bundle Acquire comprehensive skills in creating and producing engaging podcasts. Learn effective strategies for utilising podcasts for business branding. Develop and refine professional voiceover techniques for diverse mediums. Master advanced techniques in audio editing using Audacity software. Build confidence in public speaking tailored for audio presentations. Understand and effectively utilise the impactful nature of words. Why Choose Our Podcasting Bundle? Get a free student ID card with Podcasting Training Get instant access to this Podcasting course. Learn Podcasting from anywhere in the world The Podcasting is affordable and simple to understand The Podcasting is an entirely online, interactive lesson with voiceover audio Lifetime access to the Podcasting course materials The Podcasting comes with 24/7 tutor support Take a step toward a brighter future with our Podcasting Bundle! This Podcasting bundle offers an in-depth exploration into podcasting, voiceover artistry, and audio editing. You'll learn how to create compelling podcasts, use your voice effectively, and edit audio like a pro using Audacity. The Podcasting courses also focus on building confidence in speaking, understanding the impact of words, and applying these skills for entrepreneurial success. It's an all-encompassing journey to mastering the art and science of podcasting. Assessment Process of Podcasting Bundle: You have to complete the assignment questions given at the end of the Podcasting bundle and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Podcasting Essentials at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme.. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Podcasting Bundle is ideal for: Aspiring podcasters Budding entrepreneurs Voiceover artists Marketing professionals Public speakers Content creators Requirements You will not need any prior background or expertise in this Podcasting bundle. Career path This Podcasting bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Podcast Host Voice Actor Audio Editor Brand Strategist Public Speaker Content Manager Certificates CPDQS Accredited PDF Certificate Digital certificate - £10 Diploma in Podcasting Essentials at QLS Level 4 Hard copy certificate - £99

Podcasting All in One
Delivered Online On Demand30 hours
£35

Functional Skills Maths & English Diploma

4.5(3)

By Studyhub UK

Embark on a voyage through the intricate realms of numbers and language with the 'Functional Skills Maths & English Diploma'. In the mathematic portion, module 01, explore the basics by delving deep into the mysterious world of numerals, guiding you through a spectrum that stretches from rudimentary counting to multifaceted components of algebra and geometry. Modules 02 to 10 equip you with the dexterity to navigate through multiples, factors, fractions, percentages, expressions, decimals, exponents, graphs, and essential arithmetic tied with business, like understanding profit and loss, and spatial awareness through perimeter and area calculation. Transcending the numeric, embark upon an eloquent journey through the English language from modules 12 to 17. The course enlightens your path by illuminating the art and science behind effective reading, writing, speaking, ensuring you absorb the essence of proper grammar, spelling, and punctuation. The adventure furthers by engraining skills in forming structurally sound sentences and mastering the artistry in composition writing, ensuring your linguistic journey is both profound and impeccable. Learning Outcomes Develop adeptness in numeracy, exploring areas like algebra, arithmetic, and geometry. Gain proficiency in understanding and managing financial aspects through mastering profit and loss calculations. Attain a firm grasp over the English language, ensuring articulate and error-free communication. Enhance creative and formal writing abilities, constructing both imaginative and structured compositions. Cultivate robust reading skills, enabling comprehension and analysis of various texts. Why buy this Functional Skills Maths & English Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Functional Skills Maths & English Diploma for? Individuals aspiring to strengthen their numerical and arithmetic abilities. Those keen to enhance their communicative prowess in English. Enthusiasts willing to delve into creative and formal writing. Students and job seekers aiming to fortify their foundational skills in maths and English. Non-native English speakers desiring to proficiently communicate in a global language. Career path Maths Tutor: £25,000 - £35,000 Content Writer: £20,000 - £30,000 Data Analyst: £25,000 - £40,000 Editor: £24,000 - £45,000 Financial Analyst: £30,000 - £50,000 Technical Writer: £30,000 - £50,000 Prerequisites This Functional Skills Maths & English Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Numbers Introduction to Numbers 00:10:00 Module 02: Multiples Factors Multiples Factors 00:11:00 Module 03: Fractions and Power Fractions and Power 00:15:00 Module 04: Percentages and Averages Percentages and Averages 00:12:00 Module 05: Expressions Expressions 00:06:00 Module 06: Decimals Decimals 00:08:00 Module 07: Exponents and Radicals Exponents and Radicals 00:09:00 Module 08: Graphs Graphs 00:05:00 Module 09: The Profit and Loss The Profit and Loss 00:06:00 Module 10: Perimeter and Area Perimeter and Area 00:08:00 Module 11: Probability Probability 00:06:00 Module 12: Reading Reading 00:17:00 Module 13: Writing Writing 00:16:00 Module 14: Speaking Speaking 00:22:00 Module 15: Grammar, Spelling and Punctuation Grammar, Spelling and Punctuation 00:23:00 Module 16: Sentence Structure Sentence Structure 00:11:00 Module 17: Composition Writing Composition Writing 00:12:00

Functional Skills Maths & English Diploma
Delivered Online On Demand3 hours 17 minutes
£10.99

Level 3, 4 & 5 Voiceover Training: Become A Voice Actor (QLS Endorsed)

By Imperial Academy

Level 5 | FREE 2 CPD Courses | FREE QLS Hard Copy + CPD PDF Certificates | CPD Accredited | Lifetime Access

Level 3, 4 & 5 Voiceover Training: Become A Voice Actor (QLS Endorsed)
Delivered Online On Demand
£100

Spanish Quick Guide for Everyone - Verbs Course

By One Education

Verbs are the driving force of any sentence, and when it comes to Spanish, getting them right can be the difference between a friendly chat and an awkward misunderstanding. This course takes you straight to the heart of Spanish grammar—its verbs—without the fluff or filler. Whether you're puzzling over present tense or lost in a sea of irregulars, this guide is structured to make things click with clarity and confidence. Designed for absolute beginners and casual learners alike, this course offers a no-nonsense, clear-cut approach to mastering Spanish verbs. You’ll learn how verbs function, how to conjugate them properly, and how to use them in daily conversation. It's all broken down in a way that makes learning less intimidating and a bit more enjoyable. Think of it as your grammar satnav—minus the shouting—pointing you in the right direction every time. Learning Outcomes: Develop a foundational understanding of Spanish verbs and their applications in language Learn how to conjugate verbs in the present tense, present perfect tense, and future tense Gain confidence in speaking and writing in Spanish using verbs Expand your vocabulary and understanding of practical applications of Spanish verbs in real-world scenarios Prepare for more advanced Spanish courses or exams that involve verb conjugation The Spanish Quick Guide for Everyone - Verbs course is designed to provide learners with a comprehensive understanding of Spanish verbs and their applications in language. Through engaging lessons, expert guidance, and a proven curriculum, learners will gain the skills and confidence they need to speak and write in Spanish using verbs. Upon completing this course, learners will have a solid foundation in Spanish verbs and be prepared for more advanced Spanish courses or exams. With a focus on developing practical skills in verb conjugation, this course is the key to unlocking your potential and achieving success in Spanish language learning. Spanish Quick Guide for Everyone - Verbs Course Curriculum Introduction Lesson 01: Infinitives Lesson 02: Impersonal verb "se puede" Lesson 03: The "going" future tense Lesson 04: The present perfect tense Lesson 05: The present tense Lesson 06: Recap How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Beginners interested in learning Spanish verbs Individuals seeking to improve their Spanish language skills for personal or professional reasons Travelers interested in communicating more effectively in Spanish-speaking countries Students preparing for Spanish language exams or courses that involve verb conjugation Anyone interested in expanding their understanding of Spanish verbs and their applications in language Career path Translator Interpreter Foreign language teacher International business Travel and tourism £20,000 - £60,000+ (depending on career path and experience) Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Spanish Quick Guide for Everyone - Verbs Course
Delivered Online On Demand4 hours
£12

Charisma: You Can Develop Charisma

By Course Cloud

Charisma is the ability to attract, influence, and inspire people with your personality. It can help you achieve your goals, make a positive impression, and create lasting relationships. Charisma is not something that you either have or don't have. It is a set of behaviours and attitudes that you can learn and practice. This course will show you how to do that. You will learn the essential elements of charisma, such as confidence, communication, social skills, presence, and authenticity. You will also learn how to apply emotional intelligence and empathy to connect with others on a deeper level. You will discover how to adapt your charisma to different contexts and situations, such as leadership, teamwork, networking, and public speaking. By the end of this course, you will have the tools and techniques to become more charismatic in your personal and professional life.

Charisma: You Can Develop Charisma
Delivered Online On Demand
£25

AET Level 3 PTLLS with Phonics and Phonology Teaching Certificate

By Kingston Open College

Premium Bundle of all Time | Ofqual Regulation + ATHE Awards + CPD Accreditation | Assessment & Tutor Support Included

AET Level 3 PTLLS with Phonics and Phonology Teaching Certificate
Delivered Online On Demand4 days
£669

Marketing For Introverts

By iStudy UK

Marketing For Introverts course is designed to make the introverts an excellent marketer. Throughout the course, you will learn how to make the silent one zing and enthusiastic. The course teaches you introvert-friendly marketing approaches so that an introvert can speak and do a marketing job. The course helps you to identify your inner potentials and talents and helps you to explore your innate and inner ability as a marketer. You will learn to choose the right marketing strategies for you based on your personality. The course also guides you how and when to avoid the marketing advice that goes wrong to you. The course presents various marketing approaches for the people who love to live alone. These include video marketing, public speaking skill, networking, personal branding, social media marketing, Charisma, etc for introverts. Upon successful completion of the course, you will be able to apply the marketing strategies in your real life. What Will I Learn? You better understand yourself, your unique talents and your capabilities as a marketer You stop listening to marketing advice that feels wrong or repugnant to you You select marketing tactics you'll enjoy, and give your own spin to whatever you do to bring in business Requirements Need to understand the process of attracting clients and customers Curiosity about yourself and others Openness to unconventional advice No special knowledge or equipment needed Who is the target audience? Business owners, professionals and go-getters of any stripe who know or suspect you're an introvert Managers, teachers, coaches and vendors who work with and want to motivate introverts Anyone who has always 'hated marketing' and wants to learn to bring in customers and clients your own way Course Introduction Course Introduction FREE 00:03:00 Introvert Basics Who Is an Introvert and Why Does It Matter? 00:06:00 The Attitude That Gives You Latitude 00:07:00 The Four Top Introvert Strengths 00:06:00 Marketing Tactics That Suit Introverts Video Marketing for Introverts 00:07:00 Public Speaking for Introverts 00:04:00 Networking for Introverts 00:03:00 One-on-One Marketing for Introverts 00:04:00 Getting Published for Introverts 00:04:00 Publicity Seeking for Introverts 00:04:00 Product Development for Introverts 00:05:00 Social Media for Introverts 00:05:00 Charisma for Introverts 00:05:00 Personal Branding for Introverts 00:04:00 Promotional Copy for Introverts 00:04:00 Your Opposite Number How Introverts Can Work Smoothly With Extroverts 00:04:00 How Extroverts Can Work Well With Introverts 00:04:00 Applying What You've Learned Role Models: Well-known Introverts 00:13:00 Take Action Step by Step 00:03:00 Further Resources 585858 00:02:00 Maui Banyan Condo Rental 00:02:00 Internet Marketing Lifestyle 00:02:00 Course Certification

Marketing For Introverts
Delivered Online On Demand1 hour 41 minutes
£25

GCSE English Language Course and Exam | AQA

By Lead Academy

£22/month Interest-free* Payments6 months Deposit£62 Total Price£290 Make an Enquiry × [gravityform id="76" title="false" description="false" ajax="true"] Tutor Support: Till exam Start Anytime: With 3 years of access to course materials Accredited by: Pearson Edexcel & Regulated by OFQUAL Mock Test Practice Get expert feedback on mock test Online Learning: Learn from anywhere, whenever you want Exams Preparation For May/June 2024 Gain the GCSE qualifications you get from school, 100% online at your own pace. Opportunity to book Live 1:1 or Group tutor support via Zoom Excellent student reviews with high satisfaction rates Full assistance is scheduling your GCSE exams Study on your phone, tablet or laptop at your own pace You will get unlimited tutor support via email Why is this course right for you? Our GCSE English online course is very flexible, allowing you to learn at your own pace without having to disrupt your busy life. It's designed to help you overcome any difficulties you may have with learning speaking and writing English language. You can book 1:1 or group Live Tutor Support via Zoom with your English tutor Sarah. Once you complete our GCSE English course, you'll build a solid foundation for further education and career advancement. Start your journey to a better future today! GCSE Exam Details GCSE Exam Details You can choose to sit for the Foundation Tier or Higher Tier For Foundation Tier grades 1 to 5 will be given. For Higher Tier grades 4 to 9 will be given. For more updated information on the grade boundaries, you can check out GCSE English Grade Boundaries blog. You can book your GCSE exam with us; we have GCSE exam centres across the UK. Explore the list of GCSE Exam Centres, and see nearest exam centre. In order to book your GCSE official exam please email us at info@lead-academy.org Entry Requirements This GCSE English Course is available to all students, of all academic backgrounds and no experience or previous qualifications are required. You need a laptop or PC and stable internet connection Live Tutor Support Details Get personalised guidance and assistance throughout your GCSE exam preparation. Clarify difficult concepts and receive valuable feedback on practice exams, assignments and mock exams. 1:1 or Group Live classes are available with your expert English tutor Rita until the exam. Group Sessions Cost: £45+VAT per month (Class schedule once a week | 4 classes per month) 1:1 Live Class via Zoom available at the cost of £24+VAT per hour. You'll have the flexibility to choose your own schedule for the classes. Various class schedule options are available in the cart for you to choose from while booking. The classes are designed to prepare you for the exam. You will also get unlimited tutor support via email. GCSE English Exam Structure The AQA GCSE English Language consists of two paper-based and spoken language assessments. Paper 1 Topics covered: Reading (literature fiction text) and writing (descriptive or narrative writing) Exam duration: 1 Hour 45 minutes written exam Marks: 80 Weight: 50% of GCSE Question type: Short question, long question and extended writing question Paper 2 Topics covered: Reading (nonfiction text and literature fiction text) and writing (present a viewpoint) Exam duration: 1 Hour 45 minutes written exam Marks: 80 Weight: 50% of GCSE Question type: Short question, long question and extended writing question Non-examination Assessment: Spoken Language The purpose of the assessment is to provide students with a chance to demonstrate their speaking and listening skills. Skills tested: Presenting, responding to questions and feedback, and use of Standard English Marks: Marked by the teacher Weight: separate endorsement (0% weighting of GCSE) Course Curriculum Below mentioned course content of the course- Paper 1: Explorations in Creative Reading and Writing Reading Reading Identify Explicit Information Analysing Writers' Use of Language Structure Evaluating Writers' Methods Writing Paper 2: Writers' Viewpoints and Perspectives Reading Identify and Interpret Explicit and Implicit Information and Ideas Synthesising and Summarising How does the Writer use Language? Comparing Viewpoints and Perspectives Writing Awarding Body The GCSE English Language Course is an independent accreditation by AQA and regulated by Ofqual. AQA, is the most popular academic and general qualification authority, dedicated to improving students' knowledge and skills. This awarding body conducts exams and awards credentials for employment, which employers and colleges around the world highly value. FAQs How popular is the GCSE English language course? The GCSE English online course is one of the popular courses of GCSE. Every institution asks students to study GCSE Math, English and Science courses before starting their undergraduate study. Is GCSE English difficult from a functional English course? Not really. Nothing is complicated when you put your potential and hard work into it. However, to pass the GCSE English course, you must go through the broad examination policy and process, unlike a functional English course. How to get better at the English language? Students should dedicate their valuable time to writing and communicating, as these are essential. Reading is also important as it makes them understand what they read and listen to. You should get yourself enrolled online. How to apply for the GCSE Exam? To apply for a GCSE exam through us, you must first contact us through info@lead-academy.org and pay the exam fees. We'll speak to the exam center to register and book your exam. The registration deadline is usually in February for exams in May/June, but it is important to check with the exam center for specific dates. You will also need to choose the subjects you wish to take and inform us of any special requirements or accommodations you may need. What is the structure of GCSE English? The structure in English can be seen in how it is arranged and how the parts fit together. In GCSE English, the structure typically includes an introduction, body paragraphs, and a conclusion. Additionally, students should be familiar with the specific requirements and guidelines set by the exam board. To get a better understanding of the same , join the online course of Lead Academy. Can you retake English literature GCSE? Yes, you can retake English Literature and sit for the exam at a local school or college. Set your schedule and attend classes with other new students. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is an Edexcel accredited course? Exdexcel is a British multinational education and examination body. If any functional skills training providers claim the course is Edexcel accredited, that means the course has been approved by the governor body of Edexcel. Their certificates have been valued in the UK and worldwide. How safe is it to purchase a course over the Internet? Lead academy has been providing courses over the internet for years, and all our learners' info is safe with us. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases.

GCSE English Language Course and Exam | AQA
Delivered Online On Demand
£129 to £389