Overview With the ever-increasing demand for Professional Barista Training Diploma in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Professional Barista Training Diploma may be. Learning about Professional Barista Training Diploma or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Professional Barista Training Diploma . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Professional Barista Training Diploma is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Professional Barista Training Diploma course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Professional Barista Training Diploma course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Professional Barista Training Diploma course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Professional Barista Training Diploma , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Professional Barista Training Diploma , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Professional Barista Training Diploma , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Professional Barista Training Diploma course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1_ Introduction to Coffee Introduction to Coffee 00:00 Module 2_ Espresso Fundamentals Espresso Fundamentals 00:00 Module 3_ Milk Steaming and Texturing Milk Steaming and Texturing 00:00 Module 4_ Specialty Coffee Drinks Specialty Coffee Drinks 00:00 Module 5_ Coffee Shop Operations Coffee Shop Operations 00:00
Product Overview: Email Writing Essentials In today's fast-paced digital world, effective email communication is a vital skill that can make or break professional relationships and opportunities. Whether you're writing emails for business, academia, or personal correspondence, mastering the art of email writing is essential for success. Introducing 'Email Writing Essentials,' a comprehensive course designed to enhance your email writing skills and streamline your communication processes. Module 1: Understanding the Purpose of Email In Module 1, you will gain insights into the fundamental purpose of email communication. You'll learn how to identify your audience, understand their needs, and tailor your message accordingly. This module lays the foundation for effective email writing by helping you grasp the importance of clarity, conciseness, and relevance in your messages. Module 2: Planning Your Email Writing Module 2 focuses on the strategic planning phase of email writing. You'll discover techniques for organizing your thoughts, structuring your emails for maximum impact, and setting clear objectives for each communication. From outlining key points to defining your call to action, this module equips you with the tools to craft purposeful and persuasive emails. Module 3: Crafting Effective Subject Lines and Greetings The subject line and greeting are the first elements recipients see when they open your email. In Module 3, you'll learn how to create attention-grabbing subject lines that compel recipients to open your message. Additionally, you'll explore different greeting styles and discover the importance of personalization in establishing rapport with your audience. Module 4: Email Etiquette Module 4 delves into the essential principles of email etiquette. You'll uncover best practices for professionalism, tone, and language usage in your emails. From addressing recipients appropriately to navigating sensitive topics with tact, this module ensures that your emails are respectful, courteous, and well-received. Module 5: Managing Email Communication Overload In today's digital age, managing email overload is a common challenge. Module 5 provides practical strategies for organizing your inbox, prioritizing messages, and minimizing distractions. You'll learn how to implement time-saving techniques, leverage email management tools effectively, and maintain productivity amidst a constant influx of messages. By completing 'Email Writing Essentials,' you'll emerge with the skills and confidence to craft compelling, professional emails that make a lasting impression. Whether you're communicating with clients, colleagues, or stakeholders, mastering the art of email writing is sure to elevate your success in today's interconnected world. Enroll now and unlock the power of effective email communication! Course Curriculum Module 1_ Understanding the Purpose of Email Understanding the Purpose of Email 00:00 Module 2_ Planning Your Email Writing Planning Your Email Writing 00:00 Module 3_ Crafting Effective Subject Lines and Greetings Crafting Effective Subject Lines and Greetin 00:00 Module 4_ Email Etiquette Email Etiquette 00:00 Module 5_ Managing Email Communication Overload Managing Email Communication Overload 00:00
Overview With the ever-increasing demand for Private Detective Training in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Private Detective Training may be. Learning about Private Detective Training or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Private Detective Training . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Private Detective Training is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Private Detective Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Private Detective Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Private Detective Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Private Detective Training , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Private Detective Training , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Private Detective Training , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Private Detective Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1_ Introduction to Detective Work Introduction to Detective Work 00:00 Module 2_ Criminal Investigation Criminal Investigation 00:00 Module 3_ Criminal Profiling Criminal Profiling 00:00 Module 4_ Surveillance and Surveillance Techniques Surveillance and Surveillance Techniques 00:00 Module 5_ Forensics and Crime Scene Investigation Forensics and Crime Scene Investigation 00:00
Overview With the ever-increasing demand for Military History in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Military History may be. Learning about Military History or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Military History . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Military History is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Military History course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Military History course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Military History course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Military History , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Military History , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Military History , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Military History course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Ancient Warfare Ancient Warfare 00:00 Module 2 Mediaeval Warfare Mediaeval Warfare 00:00 Module 3 The American Revolution and the Emergence of Modern Warfare The American Revolution and the Emergence of Modern Warfare 00:00 Module 4 The Napoleonic Wars The Napoleonic Wars 00:00 Module 5 The Second World War and the Rise of Modern Military Power The Second World War and the Rise of Modern Military Power 00:00
Overview With the ever-increasing demand for People Management in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in People Management may be. Learning about People Management or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in People Management. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on People Management is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by Compete High in this People Management Masterclass course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this People Management Masterclass course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this People Management Masterclass course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of People Management, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in People Management, Anyone looking for a certificate of completion on doing an online training on this topic, Students of People Management, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This People Management Masterclass course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Human Efficiency In Business Human Efficiency In Business 00:00 Module 2 - Imitation Imitation 00:00 Module 3 - Competition Competition 00:00 Module 4 - Loyalty Loyalty 00:00 Module 5 - Concentration Concentration 00:00
Sales Overview: Abrasive Wheels Training Course Are you looking to enhance workplace safety and empower your team with essential skills? Introducing our comprehensive 'Abrasive Wheels Training' course designed to equip your workforce with the knowledge and expertise needed for the safe and effective use of abrasive wheels. Course Highlights: Module 1: Introduction to Abrasive Wheels Gain a foundational understanding of abrasive wheels, their types, and their applications. Explore the importance of abrasive wheels in various industries and their role in enhancing productivity. Module 2: Abrasive Wheel Components and Selection Dive into the intricacies of abrasive wheel components and their functionalities. Learn how to choose the right abrasive wheel for specific tasks, optimizing efficiency and performance. Module 3: Mounting and Storage of Abrasive Wheels Master the proper techniques for mounting abrasive wheels to ensure secure and effective installation. Understand the best practices for storing abrasive wheels to extend their lifespan and maintain safety standards. Module 4: Operation and Maintenance of Abrasive Wheels Learn the essential skills for operating abrasive wheels safely and efficiently. Gain insights into routine maintenance practices to maximize the lifespan of abrasive wheels and minimize downtime. Module 5: Hazards and Risk Assessment Identify potential hazards associated with abrasive wheel usage and understand their implications. Develop the skills to conduct thorough risk assessments, implementing preventive measures to create a safer working environment. Why Choose Our Abrasive Wheels Training Course: Expert-led Instruction: Our course is crafted and delivered by industry experts with extensive experience in abrasive wheel usage and safety protocols. Interactive Learning: Engage in practical scenarios, case studies, and hands-on exercises to reinforce theoretical knowledge. Compliance and Certification: Ensure compliance with industry regulations and receive a recognized certification upon successful completion of the course. Customization Options: Tailor the course to meet the specific needs of your organization, ensuring relevance and applicability. Risk Mitigation: Equip your team with the skills to identify and address potential hazards, reducing the risk of accidents and injuries in the workplace. Invest in the safety and competence of your workforce with our Abrasive Wheels Training course. Contact us today to discuss how this comprehensive program can benefit your organization and propel your team towards a safer, more efficient workplace. Course Curriculum Module 1_ Introduction to Abrasive Wheels Introduction to Abrasive Wheels 00:00 Module 2_ Abrasive Wheel Components and Selection Abrasive Wheel Components and Selection 00:00 Module 3_ Mounting and Storage of Abrasive Wheels Mounting and Storage of Abrasive Wheels 00:00 Module 4_ Operation and Maintenance of Abrasive Wheels Operation and Maintenance of Abrasive Wheels 00:00 Module 5_ Hazards and Risk Assessment Hazards and Risk Assessment 00:00
ð Roofing Training Course Overview: Elevate Your Skills in Rooftop Mastery Ready to climb new heights in your career and become a proficient roofing professional? Look no further than our comprehensive 'Roofing Training Course.' Tailored for aspiring roofers and seasoned professionals alike, this course covers every aspect of the roofing trade, ensuring you gain the expertise needed to tackle roofing projects with confidence and precision. ð Module 1: Introduction to Roofing Embark on your roofing journey with a solid introduction to the world of roofing. Understand the various roofing systems, industry terminology, and the fundamental principles that govern this vital construction discipline. Lay the foundation for a successful career in the dynamic field of roofing. ð ï¸ Module 2: Roofing Materials Dive deep into the world of roofing materials. Explore the diverse range of options available, from traditional shingles to modern sustainable materials. Gain insights into choosing the right materials for different climates, structures, and architectural styles. ðï¸ Module 3: Roofing Installation Master the art and science of installing roofing systems. Learn step-by-step procedures for roof installation, from planning and layout to executing the installation process efficiently. Explore techniques for achieving watertight seals and a durable, aesthetically pleasing finish. ð§ Module 4: Roof Maintenance and Repair Discover the importance of proactive maintenance and effective repair strategies. Understand how to identify common roofing issues, conduct inspections, and implement preventative measures. Gain hands-on experience in addressing common problems, ensuring the longevity of roofing structures. ï¸ Module 5: Safety on the Roof Prioritize safety as you navigate rooftops. Learn essential safety protocols, procedures, and the proper use of personal protective equipment (PPE). Explore strategies for mitigating risks and ensuring a secure work environment for both yourself and your team. ð Why Choose Our Roofing Training Course? Practical Application: Hands-on exercises and real-world simulations for practical skill development. Expert Instruction: Learn from seasoned roofing professionals with years of experience. Comprehensive Curriculum: Covering all aspects of roofing, making you a versatile and skilled roofer. Career Advancement: Open doors to diverse opportunities in the construction and roofing industry. ð Enroll Now and Ascend to Rooftop Excellence! Don't miss the opportunity to scale new heights in your roofing career. Our Roofing Training Course equips you with the knowledge and skills needed to excel in this crucial construction discipline. Enroll now and embark on a journey where every project brings you closer to mastering the art of roofing! Course Curriculum Module 1_ Introduction to Roofing. Introduction to Roofing. 00:00 Module 2_ Roofing Materials. Roofing Materials. 00:00 Module 3_ Roofing Installation. Roofing Installation. 00:00 Module 4_ Roof Maintenance and Repair. Roof Maintenance and Repair. 00:00 Module 5_ Safety on the Roof. Safety on the Roof. 00:00
Product Overview: Medical Law: Ethics and Principles Course Welcome to the comprehensive course on 'Medical Law: Ethics and Principles.' This course is designed to provide healthcare professionals, medical students, and anyone interested in medical ethics with a thorough understanding of the legal and ethical frameworks that govern healthcare practice. Through a series of five modules, participants will delve into critical topics essential for navigating the complex landscape of medical law and ethics. Module 1: Informed Consent Informed consent is the cornerstone of medical ethics and legal practice. In this module, participants will learn about the ethical principles underlying informed consent, the legal requirements for obtaining it, and the challenges healthcare professionals face in ensuring patients truly understand their treatment options. Case studies and interactive discussions will illuminate best practices for obtaining informed consent in various medical scenarios. Module 2: Ethical and Legal Considerations in End-of-Life Care End-of-life care presents unique ethical and legal dilemmas for healthcare providers. This module explores the principles guiding decision-making in end-of-life situations, including the withholding or withdrawing of life-sustaining treatment, palliative care, and physician-assisted dying. Participants will examine landmark legal cases and ethical frameworks to develop a nuanced understanding of the complex issues surrounding end-of-life care. Module 3: Patient Rights and Responsibilities Patients have rights that are protected by law, but they also have responsibilities in their healthcare journey. In this module, participants will explore the legal and ethical dimensions of patient rights, including the right to privacy, confidentiality, autonomy, and access to quality care. Additionally, the course will cover patients' responsibilities in informed decision-making, adherence to treatment plans, and collaboration with healthcare providers. Module 4: Medical Malpractice and Liability Medical malpractice is a significant concern for healthcare providers and patients alike. This module examines the legal principles governing medical malpractice, including the elements of negligence, duty of care, breach of duty, causation, and damages. Participants will analyze case studies and statutes to understand how medical malpractice claims are adjudicated and explore strategies for mitigating liability risks in clinical practice. Module 5: Medical Ethics and Professionalism Professionalism is integral to the practice of medicine and upholding ethical standards. In this final module, participants will explore the core principles of medical ethics, including beneficence, non-maleficence, justice, and respect for autonomy. Through interactive discussions and real-world scenarios, participants will learn how to navigate ethical dilemmas, maintain professionalism in challenging situations, and contribute to a culture of integrity and trust in healthcare. Throughout the course, participants will engage in a variety of learning activities, including lectures, case studies, group discussions, and interactive exercises. By the end of the program, participants will have acquired a comprehensive understanding of medical law and ethics, empowering them to navigate complex ethical dilemmas and legal challenges with confidence and integrity in their professional practice. Course Curriculum Module 1_ Informed Consent Informed Consent 00:00 Module 2_ Ethical and Legal Considerations in End-of-Life Care Ethical and Legal Considerations in End-of-Life Care 00:00 Module 3_ Patient Rights and Responsibilities Patient Rights and Responsibilities 00:00 Module 4_ Medical Malpractice and Liability Medical Malpractice and Liability 00:00 Module 5_ Medical Ethics and Professionalism Medical Ethics and Professionalism 00:00
Overview With the ever-increasing demand for Guide Dog Trainer in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Guide Dog Trainer may be. Learning about Guide Dog Trainer or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Guide Dog Trainer . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Guide Dog Trainer is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Guide Dog Trainer course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Guide Dog Trainer course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Guide Dog Trainer course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Guide Dog Trainer , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Guide Dog Trainer , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Guide Dog Trainer , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Guide Dog Trainer course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to Guide Dog Training Introduction to Guide Dog Training 00:00 Module 2 Understanding Canine Behavior Understanding Canine Behavior 00:00 Module 3 Advanced Training Techniques for Guide Dogs Advanced Training Techniques for Guide Dogs 00:00 Module 4 Selection and Assessment of Guide Dogs Selection and Assessment of Guide Dogs 00:00 Module 5 Ethical Considerations in Guide Dog Training Ethical Considerations in Guide Dog Training 00:00
ð¡ Transform the Future: Smart Meter Training Course! ð Are you ready to be at the forefront of energy innovation? Dive into our Smart Meter Training Course, a comprehensive program designed to equip you with the expertise needed to navigate the evolving landscape of smart energy technology. Join us on this journey to harness the power of smart meters and shape the future of sustainable energy solutions. ð Module 1: Introduction to Smart Meters Embark on your journey with Module 1, providing a comprehensive introduction to the exciting world of smart meters. Uncover the fundamental principles, benefits, and challenges of smart meter technology. Lay the groundwork for understanding how these devices are revolutionizing the way we monitor and manage energy consumption. ð§ Module 2: Installation of Smart Meters Get hands-on with Module 2, dedicated to the installation of smart meters. Learn the intricacies of setting up these cutting-edge devices in residential and commercial settings. Understand the safety protocols, technical specifications, and best practices that ensure a seamless and efficient installation process. ð Module 3: Smart Meter Technology Delve deep into the heart of smart meter technology with Module 3. Explore the inner workings of these devices, from communication protocols to data transmission. Gain insights into the integration of smart meters into existing energy infrastructure and the role they play in creating smart grids for optimized energy distribution. ð Module 4: Smart Meter Data Analysis Unleash the power of data with Module 4, focusing on smart meter data analysis. Learn to interpret and analyze the wealth of information generated by smart meters. Understand how to derive valuable insights, identify consumption patterns, and leverage data analytics to optimize energy usage and enhance efficiency. ð¤ Module 5: Customer Engagement and Education Empower the end-users with Module 5, centered around customer engagement and education. Explore strategies for effectively communicating the benefits of smart meters to consumers. Learn how to address concerns, promote energy conservation, and educate customers on making informed decisions for a sustainable energy future. ð Why Choose Our Smart Meter Training Course? Industry-Expert Instructors: Learn from seasoned professionals in the field of smart energy technology with hands-on experience. Practical Training: Engage in simulated installations and data analysis exercises, preparing you for real-world scenarios. Cutting-Edge Curriculum: Stay ahead of industry advancements with a curriculum that reflects the latest in smart meter technology. Career-Ready Skills: Graduates leave with skills ready to meet the demands of the growing smart energy sector. Don't miss the opportunity to be a trailblazer in the smart energy revolution! Enroll now in the Smart Meter Training Course and become a key player in reshaping how we understand and consume energy. Your journey towards a smarter and more sustainable future begins here! ð¡â¨ð§ Course Curriculum Module 1_ Introduction to Smart Meters. Introduction to Smart Meters. 00:00 Module 2_ Installation of Smart Meters. Installation of Smart Meters. 00:00 Module 3_ Smart Meter Technology. Smart Meter Technology. 00:00 Module 4_ Smart Meter Data Analysis. Smart Meter Data Analysis. 00:00 Module 5_ Customer Engagement and Education. Customer Engagement and Education. 00:00