573 Soft Skills courses

What you achieve at work is dependent on the contributions you make to your team. This is the sum of the skills that you willingly give to others or you add towards a common goal or result. This course looks at the key areas of contribution that you are required to make in order to achieve team objectives

Your ability to think is probably your greatest asset at work. Everything you say and do will be touched in some way by what is going on in your mind. Most certainly, performance and achievements are a direct function of your thinking abilities. This course looks at the skills of mental agility, conceptual and analytical thinking. Together, these skills allow you to conceive and form ideas in a practical sense and draw the right conclusions.

Personal character is the sum of your moral and ethical qualities. It is these same qualities that provide the foundation for your working relationships. This course helps you to reflect on your work behaviour and how this manifests itself in terms of integrity. Without this it is impossible to lead and manage a team with any degree of lasting success. Nor is it possible to survive in an organisation, which is not dedicated to ethical relationships.

Leaders and managers are powerful people who are able to exercise considerable influence over the way in which an organisation operates and its employees. Ethical leadership involves the way that managers and leaders carry out their decision-making in terms of moral issues and choices. It is concerned with right versus wrong, good versus bad and the many shades of grey in between. Moral implications spring from virtually every decision, both on and off the job, requiring the ethical leader to have more imagination and the courage to do the right thing, from an ethical standpoint. This course examines the role of the ethical leader and the influence that he or she can exert in terms of corporate social responsibility (CSR) and improving an organisation’s ethical climate.

Transforming leadership is about leaders having a transforming approach to their work and lives. They operate from a set of core beliefs about people that when displayed and operated upon, motivate them to perform effectively and contribute to the development of the organisation. This transforming approach simultaneously impacts the personal development and corporate productivity of all involved. This course explores seven key areas to help you become more effective as a leader.

Much of management is about finding creative solutions to problems and identifying the appropriate course of action. Creativity and originality explores the power of the mind in bringing things into being from original thought or basic concepts. This course sets out to demonstrate how the power of imagination can build on original thoughts to create solutions and plans, which contribute to workplace performance.

Estimates show that some 70% of your work time is spent in some aspect of communication or another. With so much practice and experience, it would appear that we are all experts, but that is not the case. This course looks at your ability to reach a shared or common understanding with another person and how you apply your verbal and written abilities as well as your capacity to listen and understand.

This course looks at the step-by-step process of decision making from problem definition to implementation. It highlights the importance of qualitative information in decision judgement and the impact of unstructured decisions. It emphasises that judgement takes a higher priority when the impact of the decision is greater, more complex or the potential risk is higher.

Objective setting is the foundation of all good management. Without objectives, you will never be able to focus on achievement, nor manage the various aspects of your work and working relationships. This course covers your ability to think through and define the results you and your team wish to achieve in the future, taking you through an eight-step process, which is constantly subject to change and review.

Wellness is not a new concept. The ancient Greeks believed that a truly healthy person possessed a keen intellect, a well-developed will and a disciplined body. Their ideal of arete, meaning excellence of any kind, was considered a noble state of human functioning, representing the merging of body, mind and spirit. Today there is a strong emphasis on wellness and this course focuses on making you aware of and making choices towards a more successful life.