1123 Ski courses in Glasgow

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

This course will show delegates how to appraise projects in Excel, incorporate and communicate updates as they happen and ultimately understand how to convert an opportunistic property investment into a core asset that can be sold on.

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. Why choosing Mindmaps Wellbeing is a good choice for your mental health training. The MHFA England RRP is £325pp, our rate is £300pp and our fee includes: ✅ Instructor led training sessions over two days ✅ Course Manual ✅ Workbook ✅ Handy Cue Card ✅ MHFAider Certificate upon completion Plus, exclusively when you choose Mindmaps Wellbeing, it also includes: ✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life). ✅ Access to our online MHFAider peer support groups moderated by the instructor team. ✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider. ✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available. For a little extra: ✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. ✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Chapter Novels and Creative Writing English Bootcamp: Charlotte's Web

Bridge Novels and Structural Writing: The Giving Tree

Classic Novels & Critical Writing: To Kill a Mockingbird

Fed up with feeling fed up? Learn to be Happy and Get What You Want Live your dream life Achieve your goals Feel Happy on a more consistent basis Learn how to manifest Get what you want What people are saying: "I had a thoroughly enjoyable experience and left with plenty of food for thought. Sam is truly a wonderful person. Happiness Club is well worth anyone's time." "Found it beneficial to explore issues and obstacles around making time for selfcare and putting my needs first sometimes! Sammy is a welcoming host and facilitator." "I have worked with Samantha multiple times. I attended the Happiness Club for unlimited self-esteem online course, which was very helpful in identifying self-defeating beliefs and building new ones. I have also done a number of tapping sessions with Samantha to address deep seated issues that I was unable to shake off for years. The results were like magic! I could not believe how fast those aspects of my life changed. At the end of the tapping session, we did some impromptu coaching. Samantha is a very good listener. After hearing my problem, she guided me through the solution without imposing her own views. She helped me find the solution or new belief from within myself." Session Information Each session will include: · Setting goals to live your dream life. · This week’s topic. Programme of Sessions1 Part One – Design Your Dream Life Design Your Dream Life Free Masterclass (pre-requisite) Part Two – Basics of Happiness Thursday 9th January - Feeling the Pain Thursday 16th January - When Feeling the Pain Doesn’t Work Thursday 23rd January - Take Responsibility and Change Your Story Thursday 30th January - Meditation and Mindfulness Thursday 6th February - The Power of Silence Thursday 13th February - Gratitude Thursday 20th February - Journalling Thursday 27th February - Music for Manifesting Thursday 6th March - Healthy Lifestyle = Happy Lifestyle Thursday 13th March - Sleep Thursday 20th March - Try Easier Thursday 27th March - Create a Routine for Happiness and Success Thursday 3rd April - Integration/R&R Week Part Three – How to Get What You Want Thursday 10th April - How to Get What You Want Thursday 17th April - Affirmations Thursday 24th April - Visualisation Thursday 1st May - Manifesting Miracles Thursday 8th May - Manifesting Money (Incl. My Abundance Transformation and How I Got Out of Debt). Thursday 15th May - Manifesting a Soulmate Thursday 22nd May - Get What You Want Challenge Thursday 29th May - Integration/R&R Week Part Four - Life Skills part one Thursday 5th June - Home life incl. feng shui and decluttering Thursday 12th June -Maintaining healthy relationships incl. relationship check ins Thursday 19th June - Social Life Thursday 26th June - Overcoming Anxiety Thursday 3rd July - Dealing with Overwhelm Thursday 10th July - Overcoming Fear Thursday 17th July - Hoponpono Thursday 26th July - Releasing Limiting beliefs Thursday 31st July - The Power of Forgiveness Thursday 7th August - Decision making made easy Thursday 14th August - Random acts of kindness Thursday 21st August - Career, Life Purpose, and Personal Development Thursday 28th August - The Power of The Unconscious mind Thursday 4th September - Integration/R&R Week Part five life skills part two Thursday 11th September - Time management Thursday 18th September - Overcoming procrastination Thursday 25th September – Grounding, healing and protection Thursday 2nd October - The Power of Language Thursday 9th October - Shadow Work Thursday 16th October - Overcoming Shame Thursday 23rd October - Faith Thursday 30th October - Self-Care Thursday 6th November - How to Stop Overthinking Thursday 13th November - Dealing with Anger Thursday 20th November - The Dance of Life Thursday 27th November - Saying No, Setting Boundaries, and Speaking Your Truth Thursday 4th December - Do You Need a Relationship to Be Happy? Thursday 12th December - Happiness is an Inside Job Thursday 19th December - Be Your Own Life Coach *Please note dates and topics are subject to change

Makaton awareness: Taster session for museums  Thursday 23 January, 10am-12pm  Are you interested in finding out more about Makaton and learning some useful everyday words to use in your museum?  About this training  According to The Makaton Charity, over 100,000 children and adults use Makaton symbols and signs, either as their main method of communication or a way to support speech. This includes young children and people with learning disabilities.   The Makaton Charity explain that, “Makaton is a unique language programme that uses symbols, signs and speech to enable people to communicate. It supports the development of essential communication skills such as attention and listening, comprehension, memory, recall and organisation of language and expression.”  During this virtual introduction session, The Makaton Charity trainer will:  provide general information about Makaton and how it may be used in different settings to support language development and communication, enable attendees to learn approximately 30 useful everyday signs and symbols, alongside 12 more words which have been tailored for museum settings. This virtual training session will be delivered over two hours by The Makaton Charity.  Who should attend?  This training is aimed at staff at museums, galleries and heritage sites who are interested in making their organisations more welcoming to Makaton users. 

An exciting 10-week course to build your Spanish skills from scratch. Practical applications for travel & conversation. Enlarge your vocabulary, improve your grammar in a pain-free, step-by-step way, working with a tutor with 10+ years' experience & a small group of learners.