630 Secretary courses

Inn Reception Certification On the off chance that you own an inn and are hoping to prepare staff in how best to run gathering, this course is unquestionably ideal for your business needs. It is likewise the ideal manner by which to ensure that your spic and span representatives are covering each and every viewpoint that is important for the forefront of your inn business. As a lodging assistant, your colleagues have the essential part of taking client demands and making them a reality, by faultlessly co-ordinating among staff and the executives and filling in as the foundation of your inn. This course is offered totally on the web, and this permits your representatives the opportunity to concentrate any place and at whatever point is generally helpful for them. Through these 16 engrossing modules, any colleague can rapidly get a handle on the stuff, to turn into a priceless resource in the accommodation business. What's Covered in the Course? When contemplating this course, your colleagues will find out about: The various places that exist in the lodging gathering field and how to prepare for those that best suit your business' necessities; Step by step instructions to take reservations and look at visitors in and; The significance of client assistance and how to keep clients upbeat; Why you should know about both verbal and non-verbal correspondence; Phone behavior and how this is focal as an inn assistant; Managing despondent or irate visitors and how to conciliate them; Every one of the obligations for which an inn secretary is answerable for and the pertinent abilities, including specialized and administrative; Step by step instructions to function admirably with the different divisions all through your inn; Managing pressure in the work; The legitimate issues that are essential to know about, for example, the current laws and guidelines that may affect your workers and clients. What are the Benefits of the Course? At the point when you select any staff part on this course, they can anticipate an entire host of advantages, including: Acquiring important abilities, to assist them with dominating the cordiality business; Acquiring abilities for a situation with open positions from one side of the planet to the other; Endless supply of the course, your colleague will be compensated with an industry-perceived and completely authorize testament; They can contemplate the materials on any gadget accessible to them; Your staff will actually want to exploit extraordinary online help; The course materials will consistently be available later on: this is ideal for supplemental classes.

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 30th of October 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

English language book club to use and improve your English. Qualified and experienced British English teacher.

This course is a guide for those keen on filling in as any sort of executive in an office setting. This incorporates individual collaborator (PA) and secretarial positions. It's likewise ideal for the individuals who right now stand firm on authoritative situations and need to extend their abilities to acquire new tips and deceives. In every module, the course will assess a particular ability that is fundamental in each authoritative position. We will go overbroad abilities, like client correspondence and trust in the working environment, just as more explicit abilities, for example, business composing and helpful PC applications. Members in this course will get important data that is straightforwardly appropriate to any managerial position. Regardless of whether they be as a PA or a secretary, occupations in an organization manage numerous parts of a business. Representatives in these positions need to manage ranking staff and clients, just as different organizations. To do so successfully, they need to have a wide exhibit of abilities that address every one of these territories. This course offers a more profound glance at these important capacities and leaves understudies ready to do their organization occupations effortlessly, expertise and certainty.   What You Will Learn: Valuable skills that will help in any administrative position How to use Microsoft Outlook and Excel How to communicate with senior staff How to communicate with customers and clients in a professional manner How to manage your time and keep organised in your job   Benefits of Taking This Course: Gain significant abilities that are alluring to managers Gain tips and deceives that are valuable in the work environment and can help you do your work all the more viably Find out about all that a PA or secretarial occupation involves Figure out how to direct business on the web, on the phone and face to face Improve your trust in the working environment to empower you to improve as a representative   Video Review Executive Assistant Tools & Tips for Organisational Perfection   Course Modules/Lessons Module 01: Introduction and Calendar Management Module 02: Writing Letters, Faxes and Emails in a Business Setting Module 03: Telephone Skills and Building Your Self-confidence Module 04: Making Travel Arrangements and Invoicing Module 05: Time Management and Efficient Filing Module 06: Customer Care and Dealing with Complaints Module 07: Planning Ahead, Presenting and Proofreading Module 08: Typing and Word Processing Module 09: A Quick Look at Microsoft Outlook and Excel Module 10: Organising Meetings and Effective Communication Estimated course learning time: 9 hours

This course leads to the Mediterm Advanced Certificate in Medical Terminology (Level 3), the highest qualification in Medical Terminology, and can be studied flexibly over 20 weeks

If you feel that your confidence needs developing, or that you are low in self-esteem, we can support you to build your self-esteem and confidence in just a few simple steps that ultimately take your overall skills to the next level. This course aims at providing reliable, helpful and easy-to-absorb information on the most obvious emotional challenges faced by people today. In this course, you will go through an array of valuable lessons demonstrating tips and tricks to improve your self-esteem, the common obstacles to our goals, the importance of goal setting in life, and the effective ways of developing communication skills. You will also discover how to confer powerful presentations, and deal with stressful behaviour and situations. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for?​ This Diploma In Coaching And Mentoring Course is ideal for those wanting to improve their basic skills in office administration, those who want to start working as a receptionist, office administrator, office manager, administrative assistant or secretary, and those who want to become a legal secretary. Career Path Training offered by the Diploma In Coaching And Mentoring Course will benefit a wide range of roles in different business sectors. But it would significantly enhance the following careers or roles:  Department Manager Office Team Leader Business Owner Fitness Instructor Lifestyle Coach Apprenticeship Tutor Skills Coach Course Content Module 01: Principles And Characteristics of Coaching Principles And Characteristics of Coaching 00:20:00 Module 02: Objectives & Processes of Coaching And Mentoring Objectives & Processes of Coaching And Mentoring 00:25:00 Module 03: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:25:00 Module 04: Coaching Models Coaching Models 00:35:00 Module 05: Effective Communication Skills Effective Communication Skills 00:30:00 Module 06: Time, Stress and Emotional Management Time, Stress and Emotional Management 00:25:00 Module 07: Leadership Skills Leadership Skills 00:30:00 Module 08: Sales Skills Sales Skills 00:25:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

PA - Personal Assistant Give a compliment to your career and take it to the next level. This PA - Personal Assistant Will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this PA - Personal Assistant Bundle will help you stay ahead of the pack. Throughout the PA - Personal Assistant Programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this PA - Personal Assistant Course, you will get 11 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This PA - Personal Assistant Bundle Consists of the following Premium courses: Courses are included in this PA - Personal Assistant Bundle? Course 01: Personal Assistant & Skill Development Training Course 02: Paralegal Course 03: GDPR Course 04: Microsoft Office Essentials Course 05: Document Control Course 06: Touch Typing Essentials Course 07: Online Meeting Management Course 08: Minute Taking Essentials Level 2 Course 09: Workplace Confidentiality Course 10: Stress Management Training Course 11: Workplace Safety Course Enrol now in PA - Personal Assistant To advance your career, and use the premium study materials from Apex Learning. The PA - Personal Assistant bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your PA - Personal Assistant Expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this PA - Personal Assistant Bundle. Requirements This PA - Personal Assistant Course has been designed to be fully compatible with tablets and smartphones. Career path After successful completion this course, you can explore opportunities such as: Support Secretary Data Entry Clerk Administrative Assistant Office Manager Personal Concierge Executive Assistant And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Personal Assistant & Skill Development Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Medical transcription, audiology, audio typing, touch typing, and transcription are vital skills in today’s fast-paced digital world, and this course is your guide to mastering them all. Whether you’re looking to create accurate and professional medical documents, or if you wish to enhance your typing and transcription skills for general business use, this course covers it all. By focusing on accuracy, speed, and understanding the terminology in medical and audio transcription, you will be well-prepared to excel in a variety of industries. From audiology reports to medical documentation, this course gives you the tools to transcribe with precision and efficiency. With an engaging approach to learning, this course is designed for those who want to develop solid transcription skills at their own pace, online. It is ideal for individuals looking to work remotely or for those who seek flexible learning schedules. There’s no need for physical attendance, allowing you to study and practice in a comfortable environment, mastering all the key aspects of transcription, touch typing, and audio typing. Whether you’re a beginner or someone wanting to refine existing skills, this course will provide the expertise you need to succeed. This 6-in-1 Bundle Includes the following Courses: Course 01: Medical Transcription: Audio Typist Course 02: Transcription Course 03: Advanced Typing Techniques Course 04: Audiology Course 05: Transcription Skills for Beginners Course 06: Touch Typing Essentials Learning outcomes Learn about understanding transcription Accuracy and verification of transcription Ideas regarding common homophones Learn how to format a transcription Recognise speaker identification Key Features These Medical Transcription, Audiology, Audio Typing, Touch Typing and Transcription Course Course include the following offers: Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Transcription Module 01: Introduction. Module 02: Transcription Comprehension Module 03: A Comprehension Example Module 04: Transcription Accuracy Module 05: Accuracy Examples Module 06: Common Homophones Module 07: Transcription Formatting Module 08: Speaker Labeling Module 09: Spelling Module 10: Advanced Module Module 11: Useful Transcription Tools Module 12: Where & How to Find Transcription Opportunities Transcription Skills for Beginners Module 01: Introduction to Transcription Module 02: Basic Transcription Techniques Module 03: Advanced Transcription Techniques Module 04: Grammar and Punctuation in Transcription Module 05: Transcription Specializations Module 06: Building a Successful Transcription Career Medical Transcription: Audio Typist Module 01: Introduction to Medical Transcription Module 02: The What, How, Who and Why of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection Touch Typing Essentials Course Touch Typing Essentials Introduction How to Set up Your Computer How to type the letters F and J How to type the letters D and K How to type the letters S and L How to type the letter A and ; (semicolon) How to type the letters E and I How to type the letters R and U How to type the letters T and O How to type CAPITAL letters How to type the letter C and , (Comma) How to type the letters G and H How to type the letters N and V How to type the letters W and M How to type the letters Q and P How to type the letters B and Y How to type the letters Z and X How to type Colon and Semicolon How to type Full Stop and Comma How to type Question Mark and Exclamation Mark How to type Dash, Parentheses and Quotation Marks Advanced Typing Techniques Module 01 : Introduction to Advanced Typing Module 02 : Advanced Typing Techniques Module 03 : Speed Building Strategies Module 04 : Error Reduction and Proofreading Module 05 : Specialised Typing Tasks Module 06 : Typing Software and Tools Module 07 : Typing Speed and Accuracy Assessment Audiology Module 01: Introduction to Audiology Module 02: Anatomy and Physiology of the Ear Part One Module 03: Anatomy and Physiology of the Ear Part Two Module 04: Acoustics and Psycho-acoustics Module 05: Pure Tone Audiometry Part One Module 06: Pure tone Audiometry Part Two Module 07: Pure tone Audiometry Part Three Module 08: Audiological Disorders Part One Module 09: Audiological Disorders Part Two Module 10: Audiological Disorders Part Three Module 11: Disorders of the Auditory Nervous System Module 12: Rehabilitation for Hearing Impairment Part One Module 13: Rehabilitation for Hearing Impairment Part Two Accreditation All of our courses, including Medical Transcription, Audiology, Audio Typing, Touch Typing and Transcription courses, are fully CPD QS accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Medical Transcription, Audiology, Audio Typing, Touch Typing and Transcription courses, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Medical Transcription, Audiology, Audio Typing, Touch Typing and Transcription courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for Those who would like to learn transcription People who would like to be a home-based transcriptionist Mothers who would like to transcribe around children and their schedules Fathers who would like to transcribe around children and their schedules Requirements Learners do not require any prior qualifications to enroll on this Medical Transcription, Audiology, Audio Typing, Touch Typing and Transcription course. Career path Understanding Transcription will provide you with a competitive advantage and open the door to a variety of professional prospects. One can develop into: Legal secretary (Salary: £20,000 to £45,000) Secretary (Salary: £17,000 to £35,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.