1895 Secretarial & PA courses in Cardiff delivered On Demand

Being an effective Executive Personal Assistant requires more than keeping a diary in order and filtering emails. It’s about understanding the nuances of modern executive support—anticipating needs, managing communications, and mastering the fine art of discretion. This course offers the structured knowledge and proven techniques needed to function as a trusted gatekeeper, confident organiser, and right-hand support to senior professionals. Through expertly designed modules, learners will gain a solid grasp of time management strategies, executive correspondence etiquette, travel coordination protocols, and essential digital tools used in today’s corporate environments. Whether you're assisting one individual or managing the schedules of an entire leadership team, this course lays out the steps clearly, with no fluff—just the knowledge needed to run a tight ship behind the scenes. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Executive PA Module 02: Effective Administration Skills Module 03: Business Etiquette Telephone Skills Module 04: Representing Company the Boss Module 05: Mail Services Module 06: Traveling Arrangements Module 07: Meeting Conferences Module 08: Business Writing Communication Skills Module 09: Record Keeping Organisational Skills Module 10: Planning and Scheduling Learning Outcomes: Master communication and interpersonal skills for executive-level interactions. Demonstrate exceptional administrative competence to enhance office efficiency. Exhibit professional telephone etiquette and company representation. Manage mail services and travel arrangements with precision and finesse. Organize and coordinate meetings and conferences seamlessly. Develop proficient business writing and organizational skills. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Administrative professionals seeking career advancement. Individuals aspiring to become executive personal assistants. Jobseekers looking to acquire versatile office management skills. Those interested in the executive support industry. Anyone wishing to enhance their communication and organization abilities. Individuals seeking specialized training in executive assistance. Career path Executive Personal Assistant Administrative Manager Office Coordinator Corporate Travel Coordinator Meeting and Event Planner Business Communication Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Overview Learn how to become an exemplary Receptionist and positively represent your company when interacting with all clients and customers. Every business needs an efficient administrator to manage the Front-Office, along with providing support and assistance to their boss. We can coach you to become an excellent Receptionist and gain all the required business skills that you'll need to succeed, and the confidence with which to use them. Description The course has been compiled by industry experts and provides an overview of the responsibilities of a valued Receptionist. You will be tutored in a wide range of administrative practises, so that you can immediately start to use them in the office. It also includes training in customer-facing etiquette and suggestions on how to positively improve your company's reputation with clients. Various other crucial office aptitudes will be covered, such as; Time Management, Travel Arrangement, Record Keeping, and Business Writing. Make sure you present the efficiency of your company by enrolling now. Learning outcomes:  Understand the basic requirements needed to run receptions areas efficiently Gain the all-round skills to be a first-class Receptionist Learn how to represent your boss and company in reception Be skilled in organising travel and arranging executive meetings for others Attain the ability to file and retrieve essential company records Acquire the skills to apply excellent communicate practises at work Display great customer service for clients and colleagues Be trusted to handle internal finances and petty cash funding Why People Love And Enrol In The Receptionist Skills From Studyhub: Instantly accessible CPD-accredited certificate on successful completion of this Receptionist Skills 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results Method of Assessment To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. To enhance your knowledge regarding the course and to further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish.  After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance. Certification After completing the MCQ assessment, you will qualify for the CPD Certificate from Studyhub, as proof of your continued professional development. Certification is available in PDF format, for £9, or a hard copy can be sent to you via post, for just £15. Who is This course for? This course is primarily designed to provide coaching and training for those individuals who aspire to work as Receptionists or a similar role such as a Secretary or PA. Requirements There are no specific prerequisites to enrol in this Receptionist Skills. Anyone and everyone can take this course. The Receptionist Skills is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and to be over the age of 16. Career Path This course provides training and a comprehensive overview of all the skills and knowledge that are needed by a Receptionist or a similar administrative role. As such, it will cover the following roles and careers:  Receptionist Administrative Manager Personal Assistant Private Secretary Human Resources staff Course Curriculum Office Admin and Reception Module 1: Introduction to Reception and Receptionist 00:11:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences 00:25:00 Module 7: Time Management 00:35:00 Module 8: Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills 00:40:00 Module 10: Organisational Skills 00:25:00 Module 11: Communication Skills 00:25:00 Module 12: Customer Service 00:16:00 Module 13: Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash 00:27:00 Module 15: Business Environment 00:19:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Mock Exam Mock Exam - Office Admin and Reception 00:20:00 Final Exam Final Exam - Office Admin and Reception 00:20:00

Master the essential skills to become an indispensable Personal Assistant with our comprehensive Executive Secretary Training course. Learn effective communication, time management, organization, and problem-solving techniques to excel in supporting high-level executives and managing administrative tasks efficiently. Enroll now and elevate your career to new heights!

Highlights of the Course Course Type: Online Learning Duration: 2 hours 1 minute Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about touch typing Understand the core competencies and principles of touch typing Explore the various areas of touch typing Know how to apply the skills you acquired from this course in a real-life context Become a confident and touch typist Touch Typing Training Masterclass Program Course Master the skills you need to propel your career forward in touch typing. This course will equip you with the essential knowledge and skillset that will make you a confident touch typist and take your career to the next level. This comprehensive touch typing training masterclass program course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this touch typing training masterclass program course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective touch typing practice and equip you with the essential skills, confidence and competence to assist you in the touch typing industry. You'll gain a solid understanding of the core competencies required to drive a successful career in touch typing. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for touch typist or for people who are aspiring to specialise in touch typing. Enrol in this touch typing training masterclass program course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive touch typing training masterclass program course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this touch typing can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This touch typing training masterclass program course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This touch typing training masterclass program course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This touch typing training masterclass program course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Master Touch Typing Promo 00:01:00 Reminder! This Is a Real Course with Real Instructor Ready to Answer Questions 00:22:00 Your Facebook Support Community 00:01:00 Master at Touch Typing Quick Win - Focus on Accuracy to Get Speed 00:01:00 Another Quick - Have Straight Arm and Hand 00:01:00 Touch Typing Cycles Rules, Speed Improvement and Maintenance 00:02:00 Understand Your WPM Now and Type in Q&A 00:01:00 Reasons You Learn Touch Typing 00:02:00 One Language at A Time for Learning Touch Typing 00:02:00 Understand Your Whys of Touch Typing 00:02:00 You Have to Look the Text Not Keyboard 00:02:00 Have Proper Posture While Typing 00:02:00 Pick up The Correct Fingers 00:01:00 Correct Backspacing 00:01:00 Tap on The Keys 00:01:00 More Accuracy More Speed 00:02:00 Big Challenge - Listen and Type 00:02:00 Summary of All Touch Typing Tips 00:11:00 Learn Which Fingers Go Where In Touch Typing (With Google Classroom Practice) Welcome to Touch Typing Journey 00:01:00 Guides You How To Place Your Hands 00:01:00 Place Your Hands Better on Keyboard and Avoid 00:02:00 Typing of 1QAZ 00:04:00 Spacebar Guide 00:01:00 Typing of 2WSX 00:02:00 Typing of 3EDC 00:01:00 Typing of 4RFV 00:01:00 Typing of 5TGB 00:01:00 Typing of YHN 00:02:00 Typing of UJM 00:01:00 Typing of 8IK, 00:01:00 Typing of 9OL. 00:01:00 Typing of 0p; 00:01:00 Important Remainder of Keyboard View 00:01:00 Reasons of Having Two Shift, Alt, and Ctrl Button 00:01:00 How You Can Join Your Google Classroom 00:03:00 Applications That Can Help You To Become Master At Touch Typing Rapid Typing Installation 00:03:00 Rapid Typing Configuration 00:02:00 Rapid Typing Part 1 00:06:00 Rapid Typing Part 2 00:04:00 Typing of The Dead 00:09:00 Mavis Beacon Teaches Typing 00:04:00 KeyBlaze Touch Typing Software 00:05:00 Typing Master 00:06:00 Online Touch Typing 00:05:00 Important Things You Need to Know About Touch Typing 00:03:00 Important Things You Need to Know About Touch Typing Same Rules Are Applied for Phone Touch Typing! 00:09:00 Conclusion You Are Now Master of Touch Typing 00:01:00 Supplementary Resources Supplementary Resources - The Complete Touch Typing Masterclass: Master Touch Typing 00:00:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Do you want to begin a career as an Executive PA, or are you looking for a more capable Executive PA? This Executive PA program can help you develop your career. In the workplace, a competent executive PA fosters professionalism and trust. The Executive PA course covers all the most recent subjects to keep you current on job market developments and better prepare you for your desired Executive PA career. To give you the most convenient and comprehensive learning experience possible, the Executive PA course has been divided into a number of in-depth sections. This Executive PA course includes the duties you will carry out on the job, including collaborating with the manager, handling paperwork, running meetings, managing projects, attending trade fairs, engaging with customers, and much more. Additionally, you will recognise the abilities and responsibilities of being a successful gatekeeper and upholding the organisation's confidentiality through this training.In the same way, this Executive PA course also covers the fundamental tools of the trade, such as business writing, word processing, phone/voicemail etiquette, and email protocol. As a result, it will aid in your familiarisation with the duties associated with your position. Additionally, this Executive PA course will equip you with the knowledge and abilities necessary to properly manage your time, enabling you to make the most of your working hours. Learning Outcome Upon successful completion of the Executive PA, you will, Know the functions and duties of administrative, secretarial, and PA jobs Learn about the basics of soft administrative abilities Understand techniques for efficient time management Learn about the categorization of the trade's tools in depth Have basic organisational abilities Be able to master specialised duties, such as managing social media Key Features Accredited by CPD Instant e-certificate Fully online, interactive Executive PA Course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol today if you're interested in an Executive PA career. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Executive PA Course training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Executive PA Course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. The detailed curriculum outline of our course is as follows: ***Executive PA*** Introduction to Admin Support Assistant Introduction to Personal Assistant Introduction to Office Administration Skills of an Effective Administrator Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Business Etiquette Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Diary Management and Note-taking Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Accreditation All of our courses are fully accredited, including this Executive PA Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Executive PA Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for ambitious individuals seeking entry into the exciting Executive PA industry. The program is appropriate for a wide range of people, including: Aspirants to senior secretaries or personal assistants People from other sectors looking for a career change Company employees looking for related training Requirements No prior degree or experience is required to enrol in this course. Career path With additional training and direction, taking the Executive PA course could pave the way for you to pursue the following career paths: Administrative Assistant Office Manager Customer Service Representative Senior Administrative Assistant Human Resources Coordinator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

For confident candidates with outgoing personalities and a relentless attention to detail, the field of Secretary & PA Diploma services is wide open. Professional personal assistants (PAs) are the ultimate multitaskers, hired to manage the personal affairs and activities of those they support. Some secretaries and PAs work for large corporations, while others are hired by a single executive, entrepreneur, or influential figure. Regardless of which path you take, becoming a trusted and respected PA or Secretary opens the door to a world of incredible career opportunities. Personal qualities and character, as well as hard skills, are important for success as a PA or secretary. It's simply a matter of learning the roles of PAs and secretaries in order to prepare for a rewarding career in the field. This PA - Personal Assistant could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. Learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the course. Our PA - Personal Assistant course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our PA - Personal Assistant course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes After completing this PA - Personal Assistant course, learner will be able to: Understand personal assistant fundamentals Understand business telephone approaches Understand information regarding shipping and mail services Understand travel arrangements Understand outline setting up conferences and meetings Understand management of time Understand systems for record keeping and filing Understand business writing techniques Understand communication skills Understand customer service Understand basics of microsoft office skills Why Choose PA - Personal Assistant Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Executive Secretary & PA Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this PA - Personal Assistant Bundle Course Course 01: Executive Secretary & PA Training Course 02: Minute Taking Course 03: Workplace Stress Management Course 04: Self Esteem & Assertiveness Skill Course Others benefits of this PA - Personal Assistant bundle course 4 Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the PA - Personal Assistant course] Course Curriculum Of Executive Secretary & PA Training Module 01: Personal Assistant Fundamentals Module 02: Business Telephone Approaches Module 03: Information regarding shipping and mail services Module 04: An Overview of Travel Arrangements Module 05: Outline setting up conferences and meetings Module 06: Management of time Module 07: Systems for Record Keeping and Filing Module 08: Business Writing Techniques Module 09: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills >>----------------------<< Assessment Method After completing each module of the PA - Personal Assistant Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this PA - Personal Assistant course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This PA - Personal Assistant course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements There are no specific requirements for this PA - Personal Assistant course because it does not require any advanced knowledge or skills. Career path After completing this PA - Personal Assistant course, you may able to pursue a formal position in professional Personal-Assistant services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant

Refine your receptionist skills with our specialized 'Receptionist Skills 2021 Course'. Stay updated with the latest techniques and strategies to excel in managing front desk operations, handling inquiries, and providing exceptional customer service. Whether you're a seasoned receptionist or new to the role, this course equips you with the essential skills needed to thrive in today's dynamic workplace. Enroll now to enhance your professionalism and make a lasting impression on visitors and clients.

Don't Spend More; Spend Smart | 11-in-1 Premium Bundle | CPD QS Certified | 115 CPD Points | Gifts: Hardcopy + PDF Certificates + SID - Worth £180 | Customer Support | Lifetime Access