Course Overview Launch a successful career in the ICT industry with this complete introductory training course. The Understanding ICT: Information and Communication Technology course will teach you everything you need to know to kickstart a promising career in the ICT industry. It covers key topics such as computer systems, networks and databases, hardware and software, and input devices. You will also explore how ICT is applied in the banking and retail sectors, and delve into the world of artificial intelligence. This course is ideal for anyone looking to start a career in this field, including aspiring ICT technicians, data business analysts and service desk engineers. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. This best selling Understanding ICT: Information and Communication Technology has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Understanding ICT: Information and Communication Technology is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Understanding ICT: Information and Communication Technology is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Understanding ICT: Information and Communication Technology is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Understanding ICT: Information and Communication Technology, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Understanding ICT: Information and Communication Technology will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Understanding ICT: Information and Communication Technology to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.
Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service. Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base. So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Medical Sales Representative will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Medical Sales Representative will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Medical Sales Representative and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Medical Sales Representative is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Medical Sales Representative. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Medical Sales Representative will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Medical Sales Representative The Number One Universal Killer Question in Selling 00:03:00 The Importance of Establishing the Clients Expectations 00:02:00 Communication in Pharmacy Settings 00:15:00 How to Close the Sale Without Sounding like a Salesman 00:04:00 People Buy Emotionally and Justify Logically. What to Do About It 00:04:00 Don't Assume You Know the Buyer's Priorities 00:05:00 Standard Operating Procedures (SOPs) 00:12:00 How to Unearth the Buyer's Strategic Needs 00:03:00 The Importance of Implications 00:04:00 Being Prepared for Objections 00:04:00 The Most Common Objections and How to Handle Them 00:04:00 How to Get People to Choose What You Want Them To 00:04:00 What Buyers Say and What They Really Mean 00:03:00 Medical Math and Pharmacy Calculations Mastery 00:04:00 Medical Math and Pharmacy Calculations Mastery 00:09:00 Medical Math and Pharmacy Calculations Mastery 00:13:00 Business Math Terminologies 00:08:00 Business Math Mark-up Discount 00:16:00 Retail Business Math Mark-up Amount & Mark-up Percentage 00:08:00 Retail Business Math Discount Amount & Discount Percentage 00:15:00 Pharmacy Business Math Purchase Price, Discount, and Discount Percentage 00:03:00 Pharmacy Business Math Percentage Markup Rate 00:02:00 Pharmacy Business Math Gross Profit Net Profit 00:03:00 Percentages, Strengths & Concentration 00:15:00 % wv, % ww, % vv 00:06:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you aware that supply chain disruptions impacted over 60% of UK businesses last year? In the fast-paced world of commerce, effective Supply Chain Management is the linchpin of successful businesses, optimising everything from production to delivery to satisfy modern-day consumer demands. In the UK, a reported increase in online shopping by 46% has highlighted the ever-growing need for robust Supply Chain Management systems, making these skills more relevant than ever. This comprehensive training bundle provides a well-rounded education in supply chain management and quality assurance. You'll gain a thorough understanding of logistics principles, procurement strategies, and quality control measures. You will gain a comprehensive understanding of the supply chain by exploring important topics such as product management, retail operations, and financial analysis throughout the programme. You'll also improve decision-making abilities under duress and increase productivity at work. This Supply Chain Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Supply Chain Management & Quality Assurance (QA) bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for absolutely free. This Supply Chain Management & Quality Assurance (QA) Bundle Package includes: Main Course: Diploma in Supply Chain Management at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Quality Assurance (QA) Manager Course 02: Commercial Law Course 03: Procurement and Supply Operations Course 04: Retail Management Skills Course 05: Product Management Course 06: Workplace Productivity Course Course 07: Financial Analysis Course Course 08: Material Management Course 09: Business Analyst: Project Management Techniques Course 10: Decision-Making in High-Stress Situations So enrol now in this Supply Chain Management & Quality Assurance (QA) Today to advance your career! Learning Outcomes of Supply Chain Management & Quality Assurance (QA) Bundle: Gain a comprehensive understanding of supply chain management principles and quality assurance practices. Develop project management skills tailored for supply chain and quality assurance projects. Enhance decision-making abilities in high-stress situations within the supply chain and quality assurance contexts. Acquire knowledge of legal aspects relevant to supply chain management and quality assurance. Improve skills in logistics, procurement, inventory management, and quality control. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Supply Chain Management Get a free student ID card with Supply Chain Management Training program (£10 postal charge will be applicable for international delivery) The Supply Chain Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Supply Chain Management course materials The Supply Chain Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Supply Chain Management at QLS Level 5 An Overview Role of Logistics Customer Response Principles & Systems Supply Chain System & Principles Global Supply Chain Operations Inventory Strategies for Supply Chain Warehouse Management & Operations Supply Chain Design & Monitoring Supply Chain Network & Evaluating Supply Chain Planning & New Business Concepts Aligning your Supply Chain Process with Your Business Course 01: Quality Assurance (QA) Manager Concept Of Quality Customer Input To Quality Plan Quality Quality Control Six Sigma Course 02: Commercial Law Module 1: Introduction Of Commercial Law Module 2: Business Organisations Module 3: International Trade: The Theory, The Institutions, And The Law Module 4: Sales Of Goods Law Module 5: Consumer Law And Protection Module 6: E-Commerce Law Module 7: Competition Law =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 285 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Supply Chain professionals Business strategy consultants Operations management staff Quality Assurance personnel Logistics coordinators Entrepreneurs and business owners Requirements You will not need any prior background or expertise to enrol in this bundle. Career path This Supply Chain Management & Quality Assurance (QA) bundle course aims to help you get the job or even the long-awaited promotion of your dreams such as: Supply Chain Manager Quality Assurance Manager Procurement Specialist Project Manager Compliance Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Supply Chain Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you aspire to beautify brides on their special day, or dream of working backstage at fashion shows? As the demand for skilled makeup artists, bridal makeup specialists, and nail technicians continues to soar, the need for comprehensive training in these fields is paramount. This bundle provides specialised training in makeup and nail care, focusing on bridal and fashion contexts, to help you start or advance your career in beauty industry. This course bundle offers a one-stop shop for launching your beauty career. You'll master the fundamentals of bridal makeup, creating flawless looks for a bride's special day. Beyond weddings, the makeup artistry course hones your skills in various makeup styles for different occasions. Additionally, the nail technician course equips you to provide clients with beautiful, long-lasting manicures. Key Features of the Bridal Makeup, Makeup Artist & Nail Technician Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Bridal Makeup, Makeup Artist & Nail Technician bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Bridal Makeup Artist QLS Course 02: Makeup Artist QLS Course 03: Nail Technician 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Gel Manicure Course 02: Personal Hygiene Course 03: Indian Bridal Makeup Course 04: Luxury Spa Facial Therapy Course - Step by Step Guide Course 05: Fashion Store Assistant Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of Bridal Makeup, Makeup Artist & Nail Technician Master intricate bridal makeup techniques for creating captivating and memorable looks. Develop advanced expertise in makeup artistry for various occasions and styles. Learn gel manicure and nail technician services for comprehensive beauty offerings. Understand personal hygiene and luxury spa facial therapy for professional practice. Gain insights into Indian bridal makeup and cultural beauty traditions. Acquire knowledge of fashion retail and customer service skills. Don't miss your chance to become a sought-after professional in the bridal and beauty sectors. Enrol now and transform your passion into a flourishing career! Why Choose Us? Get 3 QLS Endorsed Certificate upon completion of Bridal Makeup, Makeup Artist Get a free student ID card with Bridal Makeup, Makeup Artist Training program (£10 postal charge will be applicable for international delivery) The Bridal Makeup, Makeup Artist is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Bridal Makeup, Makeup Artist course materials The Bridal Makeup, Makeup Artist comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** QLS Course 01: Bridal Makeup Artist Module 1: Introduction to Indian Bridal Makeup Module 2: Preparing & Priming A Combinational Skintype Module 3: Applying Golden, Copper, Brown Eyeshadow Shades Module 4: Applying Eyeliner on Eyeliner on Eyes with Slightly Hoodedness Module 5: How to Curl Flat Lashes and Apply False Lashes Module 6: Applying a Smoked Out Look on the Lower Lashline & Completing the Eye makeup Look Module 7: Colour Correcting Dark Pigmentations Module 8: Applying Foundation, Highlight & Contour a Medium to Tan Complexions Module 9: Apply Bronzer Correctly Module 10: Applying Cream Blush for More Glow Module 11: Creating the Perfect 3D Glow Effect Module 12: Creating Flawless Natural Looking Eyebrows Module 13: Applying the Perfect Red Ombre Lips Module 14: Fixing the Makeup plus Results & Bridal Photos & many more ... QLS Course 02: Makeup Artist Make Up Skin Care Things To Know As A Beauty Professional & many more ... QLS Course 03: Nail Technician Module 1: Nail Technician Module 2: General Anatomy Module 3: Skin Structure, Growth, And Nutrition Module 4: Anatomy Of Nail Module 5: Equipment For The Technician Module 6: Tools And Techniques Module 7: Basics Of Chemistry And Chemicals Module 8: Nail Product Chemistry Module 9: Manicure Module 10: Pedicure Module 11: Nail Diseases And Skin Problems Module 12: Artificial Nails Module 13: Nail Art Module 14: Safety Practices Module 15: Career Prospect And Business Preparations Module 16: UK Legislations And Pandemic Implications =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) CPD Hard Copy Certificate: Free ( For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 450 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Individuals who want to become professional makeup artists. Aspiring bridal makeup experts who want to learn new techniques. Nail technicians who want to enhance their skills and knowledge. Individuals who want to learn about personal hygiene and its importance in the beauty industry. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Makeup Artist Bridal Makeup Specialist Nail Technician Beauty Salon Owner Fashion Retail Professional Beauty Consultant Certificates Advanced Diploma in Makeup Artist Training at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Nail Technician at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
In today's modern world, Food Allergen Awareness Training Course stands as a crucial asset in the food industry. With an increasing number of individuals diagnosed with food allergies, understanding and effectively managing food allergens has become paramount. This training equips professionals with the knowledge and skills to identify, prevent, and respond to allergen-related risks, ensuring the safety and well-being of consumers. In the UK, where stringent regulations govern food safety standards, employers seek individuals with Food Allergen Awareness certification to uphold compliance and mitigate potential hazards. Job opportunities abound in various sectors such as hospitality, catering, and food manufacturing, with salaries ranging from £20,000 to £30,000 per annum on average. Undertaking this course not only enhances career prospects but also fosters trust and confidence among customers. Moreover, it empowers individuals to create allergen-safe environments, fosters customer loyalty, and reduces the risk of allergen-related incidents. Ultimately, Food Allergen Awareness Training Course is indispensable for professionals seeking to excel in the food industry while prioritizing consumer health and safety. Key Features This Food Allergen Awareness Training Course Includes: CPD Certified Level 3 Diploma Developed by Specialist Lifetime Access Course Curriculum Food Allergen Awareness Training Course: Module 01: Exploring Food Allergies Module 02: Additional Causes and Symptoms of Food Allergies Module 03: Allergen Facts and Legal Framework Module 04: Hands-on Precautions and Consumer Protection Module 05: Risk Management and Food Storage Module 06: Promoting Allergy Awareness and Providing Support Learning Outcomes After completing this Food Allergen Awareness Training Course, you will be able to: Recognise common food allergy symptoms for prompt intervention. Comprehend diverse causes and variations of food allergies. Apply allergen legislation to ensure compliance in food establishments. Implement practical precautions for enhanced consumer protection. Manage food storage to minimise risks associated with allergies. Demonstrate awareness and provide support for individuals with allergies. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? Food Allergen Awareness Training Course Food industry professionals seeking CPD certification. Catering and hospitality staff responsible for food preparation. Health and safety officers within food-related businesses. Retail and restaurant managers ensuring consumer safety. Individuals interested in advancing food allergy awareness. Career path Food Allergen Awareness Training Course Food Safety Officer Catering Manager Health and Safety Advisor Restaurant Manager Retail Food Manager Allergen Compliance Specialist Certificates Digital certificate - Included Will be downloadable when all lectures have been completed.
Description: This Diploma in Chatbots for Multiple Platforms is designed for people who want to make great bots. Through the course you will gain the skills to use one of the fastest growing mobile technologies, Chatbots. You will learn how to create chatbots for many different platforms, you will understand the power of chatbots in the entertainment, travel, work, and retail environment, you'll be able to develop sophisticated chatbots that use buttons and AI to create great customer experiences. The course covers Chatbots for Websites, for Facebook, for KiK, and for Slack - although the bots created can be used also on many other services. You will get some examples of travel bots, entertainment bots, productivity bots, and retail bots. At the end you will be able to make chatbots that are able to perform many different operations. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Chatbots for Multiple Platforms is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Chatbots for Multiple Platforms is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Chatbots Introduction FREE 00:03:00 Chatbot Examples 00:06:00 Building a Chatbot in Gupshup.io Introduction to Gupshup 00:02:00 Gupshup Travel Bot Part 1 00:11:00 Gupshup Improving the User Experience 00:02:00 Gupshup Order an Uber 00:02:00 Gupshup Helsinki Sights 00:06:00 Gupshup Helsinki Weather 00:04:00 Gupshup Publishing Your Bot 00:02:00 Gobot Easy and Powerful Ready Made Chatbot Services Gobot Introduction 00:01:00 GoBot Site Example 00:02:00 Gobot Parts of the System 00:01:00 Gobot Make a bot Part 1 00:08:00 Gobot Make a bot Part 2 00:03:00 Gobot Publishing your Bot 00:08:00 A Facebook Messenger Bot Introducing Chatfuel 00:02:00 Understanding A Chatfuel Bot - Test Bot 00:05:00 Building Our Own Facebook Messenger Bot - A Retail Example part 1 00:02:00 Catfuel and Images - Getting them right 00:06:00 Chatfuel Product Gallery with More Information 00:09:00 Chatfuel - Plugins - Adding an RSS feed with Subscription 00:07:00 Chatfuel - Plugins - YouTube Integration 00:07:00 Chatfuel - Collecting Uder Input via Email 00:06:00 Chatfuel - Advanced Features 00:09:00 Chatfuel - Work Around for Button Linking Problem 00:02:00 Chatfuel - Add a Site Search - Bing or Google Search 00:07:00 Chatfuel - Publish Your Bot - Two Options 00:03:00 UPDATE - MiniApp Chatbot Building System Introduction to MiniApp 00:02:00 Connecting a MiniApps Bot to the Microsoft Bot Framework 00:10:00 MiniApps Creating the Bot Interactions 00:04:00 MiniApps Connecting your bot to Skype 00:02:00 MiniApps Simple now but other options are possible 00:01:00 MiniApps Conslusion 00:02:00 Building a Chatbot in Motion.ai Looking at the Motion.ai Interface 00:02:00 Motion.ai Interface Part 2 00:02:00 Building Our First Bot - A travel bot Part 1 - Setting up the Travel Bot 00:01:00 Part 2 - Looking at The Connections 00:02:00 Part 3 - Adding Buttons via HTML and Cards 00:07:00 Part 4 - Adding Other Content with Widgets - Weather Example 00:03:00 Part 5 - Connecting Your Bot to Another Bot - Uber Example 00:03:00 Part 6 - Creating Multiple Cards - Travel Sights Bot 00:10:00 Part 7 - Clean-up - Global Settings and Help 00:03:00 Entertainment bot Example - The Bender Bot Bender Bot Part 1 - Looking at how the bot works 00:04:00 Bender Bot Part 2 - Advanced - Adding a new interaction 00:06:00 Bender Bot Part 3 - Final connnections and things to think about with Motion.ai 00:09:00 Thank You Thank you and contacts 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Quality matters—whether it's in product design, process efficiency, or customer satisfaction. This CPD-accredited Quality Management Diploma brings together key knowledge from three essential areas: quality management frameworks, product strategy, and modern supply chain and branding techniques. Designed for learners aiming to understand quality from a 360-degree perspective, this online course provides a structured approach to mastering the essentials of quality control, product positioning, and supply chain communication. The course offers focused insights across three modules: Quality Management, Product Management, and Retail Supply Chain. Each module contributes to a broader understanding of how quality is maintained, monitored, and communicated across industries. Whether you're working in manufacturing, retail, product development, or business operations, this course gives you the tools to approach quality with confidence, clarity, and an eye for improvement. Delivered entirely online, the content is accessible anytime—ideal for those who prefer to study at their own pace with no scheduling pressure. This Quality Management bundle includes: Course 01: Quality Management Course 02: Product Manager Course 03: Retail: Supply Chain Management, Branding, Communication Key Benefits CPD Accredited Quality Management Course Get instant Free PDF certificate Fully online Quality Management courses Developed by professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Quality Management Course Curriculum: Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Learning Outcomes: Grasp the fundamentals of Quality Management principles. Implement Total Quality Management strategies for organizational excellence. Measure and enhance product/service quality with effective techniques. Apply rigorous Quality Control processes to optimize operations. Analyze customer expectations and tailor products/services accordingly. Master the principles and methodologies of Six Sigma. Quality Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Quality Management - course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Quality Management course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Quality Assurance professionals Managers Business owners Supply Chain Managers and Quality Auditors Graduates eager to gain expertise in Quality Management. Quality Control personnel Requirements There are no formal entry requirements for the Quality Management course, with enrollment open to anyone! Career path Quality Assurance Manager Process Improvement Specialist Supply Chain Coordinator Quality Control Analyst Six Sigma Consultant Quality Auditor Certificates CPD Certificate (HARDCOPY) Hard copy certificate - Included CPD Certificate (PDF) Digital certificate - Included
In today's modern world, Food Allergen Awareness Training Course stands as a crucial asset in the food industry. With an increasing number of individuals diagnosed with food allergies, understanding and effectively managing food allergens has become paramount. This training equips professionals with the knowledge and skills to identify, prevent, and respond to allergen-related risks, ensuring the safety and well-being of consumers. In the UK, where stringent regulations govern food safety standards, employers seek individuals with Food Allergen Awareness certification to uphold compliance and mitigate potential hazards. Job opportunities abound in various sectors such as hospitality, catering, and food manufacturing, with salaries ranging from £20,000 to £30,000 per annum on average. Undertaking this course not only enhances career prospects but also fosters trust and confidence among customers. Moreover, it empowers individuals to create allergen-safe environments, fosters customer loyalty, and reduces the risk of allergen-related incidents. Ultimately, Food Allergen Awareness Training Course is indispensable for professionals seeking to excel in the food industry while prioritizing consumer health and safety. Key Features This Food Allergen Awareness Training Course Includes: CPD Certified Free Certificate Level 3 Diploma Developed by Specialist Lifetime Access Course Curriculum Food Allergen Awareness Training Course: Module 01: Exploring Food Allergies Module 02: Additional Causes and Symptoms of Food Allergies Module 03: Allergen Facts and Legal Framework Module 04: Hands-on Precautions and Consumer Protection Module 05: Risk Management and Food Storage Module 06: Promoting Allergy Awareness and Providing Support Learning Outcomes After completing this Food Allergen Awareness Training Course, you will be able to: Recognise common food allergy symptoms for prompt intervention. Comprehend diverse causes and variations of food allergies. Apply allergen legislation to ensure compliance in food establishments. Implement practical precautions for enhanced consumer protection. Manage food storage to minimise risks associated with allergies. Demonstrate awareness and provide support for individuals with allergies. Certification After completing this Food Allergen Awareness Training course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? Food Allergen Awareness Training Course Food industry professionals seeking CPD certification. Catering and hospitality staff responsible for food preparation. Health and safety officers within food-related businesses. Retail and restaurant managers ensuring consumer safety. Individuals interested in advancing food allergy awareness. Career path Food Allergen Awareness Training Course Food Safety Officer Catering Manager Health and Safety Advisor Restaurant Manager Retail Food Manager Allergen Compliance Specialist Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
This course will help you and your employees gain the necessary vocabulary, grammar, and conversational abilities from our qualified instructors. Additionally, our interactive lessons and hands-on activities will improve your BSL proficiency and comprehension. This Course At A Glance Live Zoom classes with an expert BSL tutor, Adam Linsdell. Gain an extensive understanding of deaf awareness. Acquire knowledge of several commonly used vocabulary words. CPD Accredited certificates are recognized by employers and professional organisations. Enhance your communication skills through practical exercises. BSL Training Course Overview This BSL training course, CPD certified workplace oriented classes, is an immersive 18-hour duration (3 hours per week) course designed to enhance your communication skills with deaf colleagues and customers in a specific workplace setting. This comprehensive program will equip you with the necessary tools to establish effective interactions and bridge the communication gap. Throughout the course, you will learn essential vocabulary, grammar, and conversational skills in British Sign Language (BSL). Additionally, you will gain insights into deaf culture and develop a deeper understanding of the challenges faced by individuals with hearing impairments in the workplace. By the end of this course, you will be able to confidently communicate using BSL and contribute to a more inclusive and accessible work environment. BSL Training for Workplace, Autumn 2025 Please book your place in advance Weekly via Zoom Online Live Class. You can attend the class online from home/workplace. Total Duration: 18 Hours Class Starts: August 08, 2025-October 10, 2025 Day & Time: 10:00 am – 12:00 pm (Thursday, 2 hours per week) Venue: Zoom Online Teacher: Adam Linsdell Who should take this course? BSL for the Workplace is perfect for individuals, employees, large or small businesses. Those who are seeking to improve their communication with deaf colleagues and customers in their professional environment can opt for this course. Whether you work in health and healthcare, retail and shopping, hospitality, cultural settings, or public services, this course will provide you with the skills needed to connect and engage with the deaf community. Learning Outcomes: Upon completing the BSL for the Workplace course, participants will achieve the following learning outcomes: Learn fingerspelling alphabets and words with accuracy Develop simple conversations and confidently ask questions on a range of everyday topics Fostering meaningful interactions with deaf colleagues and customers. Demonstrate basic vocabulary related to various topics, allowing for effective expression of ideas and needs. Discover workplace-specific vocabularies relevant to their professional setting Help you engage in specialised conversations and enhance workplace communication. Invest in your communication skills and create an inclusive workplace environment. Enrol in a BSL training course CPD certified workplace oriented classes today and unlock new opportunities for effective communication with the deaf community. Course Curriculum Greetings Learn essential BSL greetings to initiate conversations and create a welcoming atmosphere. These greetings include basic phrases such as “hello,” “good morning,” “how are you?” and more which are essential for establishing rapport and building relationships with deaf individuals. The BSL Alphabet and Fingerspelling Master the BSL alphabet and develop the ability to fingerspell words accurately, enabling effective communication of names, technical terms, and unfamiliar vocabulary. This skill is particularly useful in situations where there may be unfamiliar vocabulary or technical terms that need to be spelled out. Meeting People / Questions Enhance your conversational skills by learning how to introduce yourself, engage in small talk, and ask questions in BSL. These skills will allow you to confidently interact with Deaf individuals and create meaningful connections. Additionally, understanding how to ask questions in BSL will enable you to gather information and participate actively in conversations. Numbers and Number Related Vocabulary Acquire the knowledge to express age, money, and dates accurately in BSL, enabling seamless interactions in various contexts. Mastering numbers and number-related vocabulary in BSL will also help you navigate everyday situations such as shopping, making appointments, and discussing schedules. Being able to accurately express age, money, and dates will enhance your ability to communicate effectively and independently in the Deaf community. Transport / Travel Explore BSL vocabulary related to transportation and travel, enabling you to provide clear directions and discuss travel arrangements. You will learn signs for different modes of transportation such as cars, buses, trains, and aeroplanes, as well as how to ask for and give directions. Additionally, you will be able to discuss travel plans, including booking tickets and discussing itineraries. Telling the Time / Calendar Develop proficiency in expressing time and discussing calendar events in BSL, ensuring effective scheduling and time management. You will also become familiar with discussing different calendar events such as birthdays, holidays, and appointments. This will enable you to effectively manage your schedule and plan your activities accordingly. Weather Expand your vocabulary to discuss weather conditions, enabling you to engage in casual conversations and make relevant inquiries. This skill will also allow you to understand weather forecasts and prepare for any upcoming changes in the weather. Colours Learn the BSL signs for various colours, facilitating discussions about visual elements and enhancing your ability to describe objects accurately. This knowledge will enable you to express yourself more effectively and engage in a wider range of conversations. Describing People Develop the skills to describe individuals’ appearance and characteristics in BSL, allowing you to effectively communicate observations and share information. This skill will not only enhance your ability to interact with deaf individuals but also improve your overall communication skills. Additionally, being able to describe people accurately in BSL can help you navigate social situations and build stronger connections with others. Directions Master directional vocabulary in BSL, empowering you to provide clear instructions and navigate through spaces confidently. This skill will also boost your confidence when navigating unfamiliar spaces, as you will have the ability to clearly communicate directions and understand them yourself. Workplace-Specific Vocabulary Discover workplace-specific vocabulary tailored to your professional setting, such as health and healthcare, retail and shopping, hospitality, cultural settings, and public services. Use this vocabulary to develop simple conversations and strengthen your workplace communication skills. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully completing the live training, you will be eligible to receive your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version as well as hardcopy version at a free of cost.