Medication Awareness training is mandatory for all staff who are prompting or assisting clients to take their medications. About this event Medication Awareness training is for staff who have had never taken part in Medication training before or staff returning to the profession. By the end of the course, you will be able to: Understand medication types and uses Learn legal and ethical responsibilities Master medication administration procedures Know proper storage and disposal methods Recognize and respond to adverse effects Develop communication and record-keeping skills Apply person-centred approaches Conduct risk assessments. Location for delegates attending in person Online via Teams 0798 999 5180. sales@chcaretraining.co.uk Before you book: Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings. All CH Care Training courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments. Cancellations CH Care Training operates a sliding scale of cancellation; If you cancel more than two weeks before the start date of a course, you can ask for a full refund, to change the names of the delegates being sent along, or to transfer a delegate to another training date. If you give less than two weeks but more than one week's notice of cancellation, 50 percent of the booking can be refunded. If you cancel less than a week from the training delivery date we wont be able to refund. There are no refunds for staff who do not turn up on the day of the training course. If CH Care Training needs to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered a full refund or the opportunity to transfer your booking to an alternative date. Please ask your staff to read the following guidance before they attend the course: Arriving at the Venue The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to use the toilet, and be seated ready for the start of the course. You can call Training direct on 0798 999 5180 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts. When you arrive please come into Reception and a member of staff will come to book you in prior to directing you to the training room. This room is located on the ground floor and is wheelchair accessible. Covid-Secure Premises Please do not attend the course if you have symptoms of Covid or are feeling unwell. During the course As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course. All CH Care Training courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments. If the course contains practical elements such as Moving & Handling or First Aid, then please wear appropriate clothing to take part in these activities. You will be asked confidentially if you have any health concerns that could prevent you from taking part in the practical activities. Please let a Trainer know if you have any concerns about taking part in the practical courses. Refreshments are provided for free. Please bring a packed lunch for any full-day courses. After the course We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager. We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously. If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.
Overview This course is a rare opportunity to acquire important leadership skills and use those newfound skills to gain the respect of co-workers and those you supervise. It's filled with insights into the special and often-overlooked talents women leaders can bring to the table and cutting-edge tactics successful women leaders are using right now to make things happen in their organizations.
Overview Objectives Define Policies and Procedures Differentiate between Policies and Procedures Explain the importance of Policies and Procedures Build and understand the SOP (Standard Operating Procedures) Define the roles and responsibilities of employees in various departments Abide by the Code of Conduct, the acceptable behaviour standards Justify how the Policies and Procedures help employees safeguard their self-respect Give equal opportunities to all the employees
ð Unleash Your Potential on Fiverr! Become a Top Rated Seller and Earn Respect & Money! ð Are you ready to skyrocket your success on Fiverr? Join our exclusive online course, 'Becoming a Top Rated Seller on Fiverr,' and unlock the secrets to becoming a highly respected and profitable seller on the world's leading freelance platform! ð What You'll Learn: Master the art of crafting winning gig descriptions that attract buyers Optimize your profile to stand out in a competitive marketplace Strategies to deliver exceptional customer service and garner 5-star reviews Techniques to increase your gig visibility and attract more orders Secrets to climb the ranks and achieve Top Rated Seller status Tips for maximizing earnings and building a sustainable freelance business ð Course Highlights: Comprehensive modules led by Fiverr experts with proven track records Practical insights and actionable strategies to implement immediately Interactive Q&A sessions to address your specific queries and challenges Exclusive access to a supportive community of like-minded sellers Real-life case studies and success stories to inspire and guide you Bonus resources and tools to accelerate your journey towards success ð¡ Why Choose This Course? Designed for beginners and seasoned sellers alike Tried-and-tested methods for achieving top-rated status Proven strategies based on market trends and Fiverr's algorithms Learn at your own pace with lifetime access to course materials ð Don't miss this opportunity to elevate your Fiverr game and join the ranks of elite sellers! Start your journey towards becoming a Top Rated Seller today! Course Curriculum
Dating is a skill and a skill that is learned through failure and experience. Whether you are married,in a relationship or single improving your relationship skills is vital towards having success in love. In this course, you will be taught the following: Emotional intelligence Self-awareness and Social awareness You will be taught empathy, emotional validation, consideration and civility These three relationship skills go hand in hand. Together they form a foundation of caring, trust, and connection to which couples can more easily return when they find themselves in times of stress, tension, or emotional distance. Living together, considering marriage, conflicts, family issues, betrayal, patience, respect, relationship growth, single parents, creating open communication and finances these will all be covered in this course. How to become a better partner is vital in today’s society the healthiest relationships are built on respect, trust and communication to learn these facets and to understand what skills you need to sustain a long-lasting relationship are imperative. This course will teach everything you need to know with the support of a qualified coach guiding and educating you. Learn how to become a better partner today. Three 1 hour and a half sessions weekly https://relationshipsmdd.com/product/how-to-be-a-better-partner-package/
This is suitable for anyone managing teams or looking to manage teams in the future. Using the participants own experiences we will look at what drives team effectiveness and the traits of High Performing Teams.
Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.
Managers and leaders use power every day, many feel reluctant to use it or even to admit that it is part of their job. However, using power effectively is an important skill and by developing influencing techniques can lead to increased effectiveness in a team. This course describes the sources of power and strategies and assesses your abilities in line with these. Power should contribute to organisational goals, respect human rights and conform to standards of equality and justice.
Applied anatomy and physiology Infection control and prevention About this event Applied anatomy and physiology Infection control and prevention Indications for a stoma Complications of a stoma Fitting, emptying and removing Privacy, dignity & respect Practical session Keeping accurate records Applied anatomy and physiology Infection control and prevention Indications for a stoma Complications of a stoma Fitting, emptying and removing Privacy, dignity & respect Practical session Keeping accurate records
Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale. Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about. Outcomes – Participants will be able to: Research and understand each unique customer to demonstrate expertise; Conduct productive meetings to discover useful information to formulate the most effective solution(s); Propose plans that are fully aligned with the target’s situation and needs; Increase abilities to engage and motivate the prospect/client through compelling presentations; Convey emotional intelligence enthusiasm and sincerity to get client buy-in; Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience. Online Format—Sales Presentation Skills is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future. Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.