Name: Public Speaking 1 Day Training in Carlisle
Price: 595 GBP
Availability: InStock

Middlesbrough

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Mangates

Customer Service Essentials 1 Day Training in Middlesbrough

Boost Customer Satisfaction: Join us 1 Day Training in Middlesbrough

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Exeter

Customer Service Essentials 1 Day Training in Exeter

Boost Customer Satisfaction: Join us 1 Day Training in Exeter

Carlisle

Customer Service Essentials 1 Day Training in Carlisle

Boost Customer Satisfaction: Join us 1 Day Training in Carlisle

St Asaph

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Communication

Coaching Skills

Communication Skills 1 Day Training in St Asaph

















































































Communication Skills 1 Day Training in Middlesbrough





























































Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Lunch and Beverages are included in a classroom session
Course Delivery: Classroom | Virtual Live
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Communication Skills 1 Day Training in Exeter











































Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Learning Objectives:
Inside This Training, You'll Learn
Completely remove your stage fear and become a dynamic speaker
Raise your confidence up to a level you never thought to be possible!
Deeper insights into group dynamics
Presentation design, skills & styles
Tools to get your audience to say yes to you
Advanced new behavior patterns required for public speaking
Control time for effective training
Secrets of mind control techniques
Develop your personal winning style
Agenda:
Module One: Identifying Your Audience
Performing a Needs Analysis
Creating an Audience Profile
Identifying Key Questions and Concerns
Module Two: Creating a Basic Outline
Outlining the Situation
Identifying the Task That Had to Be Performed
Listing the Actions You Took
Revealing the Results
Module Three: Organizing the Program
Making Organization Easy
Organizational Methods
Classifying and Categorizing
Module Four: Fleshing It Out
Identifying Appropriate Sources
Establishing Credibility
The Importance of Citations
Module Five: Putting It All Together
 Writing Your Presentation
Adding a Plan B
Reviewing, Editing, and Rewriting
Module Six: Being Prepared
Checking Out the Venue
Gathering Materials
A 24 Hour Checklist
Module Seven: Overcoming Nervousness
A Visit from the Boss
Preparing Mentally
Physical Relaxation Techniques
Appearing Confident in Front of the Crowd (Even If You Donâ€™t Feel That Way)
Module Eight: Delivering Your Speech (I)
Starting Off on the Right Foot
Using Visual Aids
Checking the Volume of Your Voice
Module Nine: Delivering Your Speech (II)
Adjusting on the Fly
Gauging Whether Breaks Are Required
Wrapping Up and Winding Down
Module Ten: Questions and Answers
Ground Rules
Answering Questions That Sound Like an Attack
Dealing with Complex Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Public Speaking Skills

Public Speaking 1 Day Training in St Asaph

Public Speaking 1 Day Training in Middlesbrough

Public Speaking 1 Day Training in Exeter

Public Speaking 1 Day Training in Carlisle

Chelmsford

Stratford

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries.
It is endorsed by Build UK as the standard training for all construction managers.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
• Health, safety, welfare and environmental legislation affecting your daily work
• New guidance and industry best practice
• Duties and responsibilities with regards to health, safety, welfare, and the environment
• Safe working
Prerequisites
This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role.
Certificate
The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Site Management Safety Training Scheme (SMSTS) 5 day course

General Admission

This two-day course is a must for anyone who is considering or already working in a role with supervisory responsibilities. This course provides an understanding of health, safety, welfare, and environmental issues. It highlights legal responsibilities and the need to promote health and safety to supervise effectively.
It is endorsed by Build UK as the standard training for all supervisors working on Build UK sites.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your supervisory role. To help you fulfil your responsibilities regarding health, safety, welfare, and the environment. To help you implement new guidance and industry best practice affected by changes.
Course Content
• Health and safety law and how it will apply to supervisors.
• Your supervisory responsibilities in controlling site safety.
• Risk assessments and the need for method statements.
• Effective site inductions, toolbox talks and method statement briefings.
• Monitoring site activities effectively.
• Timely intervention when bad practice is identified.
Prerequisites
This course is for you if you are considering, or already have, supervisory responsibilities.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a supervisor’s role.
Certificate
This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all supervisors.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all Site Supervisor Training courses with the venue “Remote Learning” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox

Site Supervisor Training Scheme (SSSTS) - 2 Day Course

Get on the fast-track to achieving recognition as a BRCGS Professional with this 3-Day product safety management program.&nbsp;This 3-day session will comprise of 3 of the following 4 courses:&nbsp;<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(77, 77, 79); font-size: 16px;">Risk Assessment&nbsp;&ndash; This one-day course will provide delegates with a thorough understanding of risk assessment and enable them to use different risk assessment models. &nbsp;</li><li style="color: rgb(77, 77, 79); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(77, 77, 79); font-size: 16px;">Root Cause Analysis &ndash; This one-day course will provide delegates with a thorough understanding of root cause analysis (RCA) to know its importance and be able to perform it competently. &nbsp;</li><li style="color: rgb(77, 77, 79); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(77, 77, 79); font-size: 16px;">Validation and Verification&nbsp;&ndash; This one-day course will provide delegates with a thorough understanding of validation and verification, so they know the level of detail required for each process and are able to use validation and verification in practice. </li><li style="color: rgb(77, 77, 79); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(77, 77, 79); font-size: 16px;">VACCP&nbsp;&ndash; This one-day course&nbsp;will provide you with a thorough understanding of vulnerability assessment for food fraud and enable you to use techniques to better identify and mitigate risks associated to raw materials in the supply chain. </li></ul>The above courses are especially helpful when implementing some of the requirements in the BRCGS Standards.These courses form part of the requirement to achieve recognition as a BRCGS Professional. Full details of the requirements to complete the program can be found&nbsp;<a href="https://www.brcgs.com/training/brcgs-professional/about-the-programme/" target="_blank" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" id="isPasted" fr-original-style=" color: rgb(234, 118, 0);">here</a>. By booking the Fast Track program, a substantial saving is made on purchasing the courses individually (25% discount). Once you have purchased your Fast Track program, please contact us to confirm which 3 courses you have selected.

Course Summary

BRCGS Professional is a learning program that will give you international recognition for the key skills and knowledge essential for product safety management. As a BRCGS Professional you will be well-equipped to manage any GFSI-recognised standard in your business, and able to implement or manage product safety systems. BRCGS is the leading provider of GFSI-recognised Standards globally, respected for quality and brand protection assurance. 


This training program has been designed by the BRCGS Technical team, in response to demands from the industry for training on the skills necessary to implement effective product safety management program.


The courses are subject-specific, train the core skills needed for any product safety individual, and will help with maintaining any GFSI-recognised certification scheme.


The 3-day Fast Track program will comprise of 3 of the following 4 courses:

Risk Assessment – This one-day course will provide delegates with a thorough understanding of risk assessment and enable them to use different risk assessment models.
Root Cause Analysis – This one-day course will provide delegates with a thorough understanding of root cause analysis (RCA) to know its importance and be able to perform it competently.
Validation and Verification – This one-day course will provide delegates with a thorough understanding of validation and verification, so they know the level of detail required for each process and are able to use validation and verification in practice.
Vulnerability Assessment for Food Fraud Training – This one-day course will provide you with a thorough understanding of vulnerability assessment for food fraud and enable you to use techniques to better identify and mitigate risks associated to raw materials in the supply chain.

The above courses are especially helpful when implementing some of the requirements in the BRCGS Standards.

These courses form part of the requirement to achieve recognition as a BRCGS Professional. Full details of the requirements to complete the program can be found here.

By booking the Fast Track program, a substantial saving is made on purchasing the courses individually. Once you have purchased your Fast Track program, please email us to advise of which 3 courses you have selected.

On completion of the required courses, candidates will be awarded with a BRCGS Professional certificate and an electronic open badge for use on emails and LinkedIn.

Key learning objectives

Gaining certification as a BRCGS Professional will:
enhance your understanding of product safety management
enable you to apply skills to reduce risks associated with product safety
enable you to contribute as part of the brand protection team your company needs
raise your status as a valuable employee

Who should attend

All product safety personnel in food and packaging, storage and distribution and related industries – for example quality assurance managers, food technologists, category technologists and HACCP teams. 
Enrolment is free of charge for anyone working at a BRCGS certificated site and there is no limit to the amount of people that can join. 

Pre-requisites

There no particular pre-requisites stipulated by the BRCGS for this course :)

Programme Outline

Day 1 | Please consult the course page for the 1st course you have selected
Day 2 | Please consult the course page for the 2nd course you have selected
Day 3 | Please consult the course page for the 3rd course you have selected

Instructor credentials

This training course is delivered by experienced BRCGS ‘approved training partners’ (ATPs) and ‘approved virtual trainers’ (AVTs). This is our lovely team of trainers.

ASK SONIA LTD

Food Safety

Risk Assessment

HACCP

Official BRCGS Professional 3-Day Fast Track program.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Professional 3-Day Fast Track (3 Days)

Scotland

Clay Cross

Course Description: The 18th edition course is a 3 day short course aimed at anyone involved in the design, construction and inspection and testing of electrical systems, also a nationally recognised ‘must have’ qualification for companies seeking to recruit electricians. It is intended to introduce the candidate to a working knowledge of the Wiring Regulations along with a brief overview of the Electricity at Work Regulations covering their statutory duties. Previous knowledge of the regulations is not assumed, however, a fundamental knowledge of electrical principles is assumed. Please be aware that the Wiring Regulations course is not designed to teach you every regulation in the book but it will teach you the best practices on how the reference the latest regulations as you would on the job. As such key topics currently covered on the 17th Edition will still be included. We have been delivering Wiring Regulations courses for many years and although it is mainly theory based you cannot beat real training in a real classroom. By training with other people in your class you will benefit from being able to ask relevant questions as well as finding the answers to many questions from your fellow students that you may not have even thought of. The examination is a 2 hour multiple choice, open book PC based examination with instant results. The course cost includes examination entry fees. Focus: You will study the latest standard of the IET wiring regulations, including essential subjects such as safety, selection and erection of electrical equipment. There are 8 key modules and current amendments: Section 1 – Scope, Object and FundamentalsSection 2 – DefinitionsSection 3 – Assessment of general characteristicsSection 4 – Protection for SafetySection 5 – Selection and Erection of equipmentSection 6 – Inspection &amp; TestingSection 7 – Special Installations or locationsSection 8 – Functional Requirements This course does include the latest amendments such as: Electromagnetic Disturbance Surge Protection Medical locations Operating and Maintenance Gangways Arc Fault Detection Devices (AFDDs) Changes to fire safety requirements in chapter 422, covering the design of electrical installations in industrial, commercial and multiple-occupancy homes, as well as new information for ‘protected escape routes’ Protection against over voltages Changes across Part 7: Special Locations This classroom based course will show, teach and perfect you on how to reference and use the book for situations that you will encounter while working in the field.

Technique Learning Solutions

18th Edition Wiring Regulations City and Guilds 2382-22

IT Cyber Security Engineer – Job Ready Programme
Enrol in Our IT Cyber Security Engineer – Job Ready Programme with Career Support!
Gain access to 3,000+ online courses and earn Free Certificates to showcase your skills and boost your career potential.
Step into the high-demand world of cyber security with a comprehensive programme designed for the UK job market. Master critical areas like penetration testing, secure cloud architecture, AI-powered threat detection, and GDPR compliance—skills that can lead to roles earning up to £95,000 a year.
As UK businesses face £27 billion in cybercrime losses annually, the demand for skilled IT Cyber Security Engineers has never been greater. Whether you're changing careers or upskilling, this course equips you with in-demand expertise in threat intelligence, cryptography, and secure coding.
Become the digital defence every company needs. Start your journey toward a resilient and rewarding career in cyber security today.

Professional Diploma in IT Cyber Security Engineer – 25 Core Courses
– Course 01: Cyber Security Online Course: DOSS and DDOS
– Course 02: Cyber Security Training: Incident Handling & Response
– Course 03: Security Threat Management
– Course 04: Certified Information Security Manager (CISM)
– Course 05: Certified Information Systems Security Professional (CISSP)
– Course 06: CompTIA Advanced Security Practitioner (CASP)
– Course 07: Computer Network Security Complete Training
– Course 08: CyberSec First Responder: Threat Detection and Response [QLS Level 7]
– Course 09: Bash Scripting and Shell Programming for Beginners
– Course 10: Ethical Hacking Masterclass
– Course 11: CompTIA PenTest+ Ethical Hacking Course
– Course 12: BlackArch Linux: Ethical Hacking and Penetration Testing
– Course 13: Ultimate Linux Security and Hardening Training
– Course 14: The Complete Python Hacking Course: Beginner to Advanced!
– Course 15: SQL Database Basics
– Course 16: CompTIA Network+ Certification (N10-008)
– Course 17: CompTIA A+ Core 1 (220-1101) Course
– Course 18: CompTIA A+ Core 2 (220-1102) Course
– Course 19: CompTIA Security+ (SY0-601)
– Course 20: CompTIA Cloud+ CV0-002 Course
– Course 21: Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1
– Course 22: Cisco CCNA Interconnecting Cisco Networking Devices Part 2 (ICND2) Training
– Course 23: Cisco ASA Firewall Training with Step-by-Step Lab Workbook
– Course 24: FortiGate Firewall Training Step-by-Step Lab Workbook
– Course 25: Palo Alto Firewall Training with Step-by-Step Lab Workbook
Job Readiness & Career Development Training (Complementary)
– Course 01: Career Development Training
– Course 02: Effective CV Writing
– Course 03: CV Writing and Interview Tricks
– Course 04: Ace the Interview – Interview Prep That Makes a Difference
– Course 05: Job Search Skills
– Course 06: Effective Communication Skills for Professionals
– Course 07: Boost Your Confidence, Assertiveness
– Course 08: Body Language Secrets
– Course 09: Coaching and Mentoring
– Course 10: Presentation Skills – Present like a Pro
– Course 11: Public Speaking Course
– Course 12: Project Management Training
– Course 13: Leadership & Management
– Course 14: Negotiation and Agreement Training
– Course 15: Workplace Equality & Diversity
– Course 16: Professional Development and Personal Well-being
– Course 17: Emotional Intelligence and Human Behaviour
– Course 18: Time Management: Step By Step Training
– Course 19: Cross-Cultural Awareness
– Course 20: Productivity Boosting
– Course 21: Critical Thinking & Problem Solving
– Course 22: Perfect LinkedIn Profile Creation
– Course 23: Resume Writing Skills & Job Search With LinkedIn
– Course 24: Email Writing
– Course 25: Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes!

Skill Up

IT Cyber Security Engineer – Job Ready Programme

Programme With Certification

Programme Without Certification

ACCREDITED WITH THE OPEN COLLEGE NETWORK (OCN)
AWARD LEVEL 3 – ADVANCED (2 CREDITS)
 
ONLINE (E-LEARNING) COURSE: Complete at home or work and in your own time.
NO ATTENDANCE REQUIRED


Completion of Introduction to Phlebotomy Course or working experience in phlebotomy is recommended but not essential
 
MINIMUM AGE: 18 (16 with parental consent)
A basic understanding of numeracy and literacy is required.
 
ACCREDITED: Advanced Phlebotomy & Cannulation - Level Three (advanced) awarding 2 credits (Open College Network Nationally Recognised and Accredited within the UK)
+ CPD ACCREDITED (14 CPD Points)
 
Complete our Advanced Phlebotomy & Cannulation on your computer or tablet (at home or work) and in your own time. The course can be completed in stages - you have 8 weeks to complete the course in full.
 
The nationally recognised and accredited certificate (awarded by the Open College Network) can be added to your existing certificate credit value (cumulative credits), and these may also count towards other similar college or university courses.
 
This course is suitable for you if:


You currently work (or have recently worked) as a phlebotomist and wish to add an expand on your knowledge of this subject with a valuable additional qualification, or,
You have completed our Introduction to Phlebotomy Course or have completed a similar course from an approved supplier and wish to update and renew your accreditation, or,
You seek CPD (continual professional development) or requested by your employer as part of your CPD or Induction Programme.
 
Topics covered include:
 
PART I - ADVANCED PHLEBOTOMY

M01: Introduction and Course Overview. Learning outcomes, Assumptions and Overview.
 
M02: Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to the
advanced course.
 
M03: Specialised Advanced Phlebotomy Equipment:
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at 0
degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
 
M04: Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC
tests. Roles for phlebotomists performing POC Tests.
 
M05 Neonates and Children:
Sample collection from newborn to pre-adult. A detailed overview of
legal principles of law including child consent and child protection for
phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedurs.
 
M06: Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin
changes and venepuncture implications. A profile of common geriatric
blood tests. Age related problems. Procedural precautions.
 
M07 Special Procedures
Special procedures relating to patient handling and sample handling.
Drug trials and research projects.
 
M08 Special Tests and Sample Handling
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group.
 
M09 Peripheral (Advanced) Phlebotomy Tasks
A detailed look at advanced roles within a clinical environment
including group leadership, data management, QA procedures
and training.
 
M10 Alternative Environments
A step-by-step look at non-clinical phlebotomy environments.
 
PART II - CANNULATION
M11 Peripheral IV Cannulation - Introduction
Definitions - understanding terminology relating to PIVC.
IV Therapy and NMC guidelines.
 
M12 Legal & Professional Responsibilities
Legal obligations and accountability. Criminal, Civil and Contractual
law in healthcare. Vicarious Liability and your duty of care.
 
M13 Anatomy & Physiology
Sites appropriate to IV cannulation. Hand vs. arm.
Advantages and disadvantages of relevant veins.
An overview of Homeostasis and Fluid Balance.
 
M14 Hygiene and Infection Prevention Control (IPC)
Reducing healthcare-associated infections. Keeping Safe.
Bloodborne pathogens and work practice controls.
Standard Precautions. Waste disposal. Needle-stick injuries
 
M15 Indications and Advantages
When to cannulate, infusion types and benefits over alternative infusion
routes. Continuous and intermittent infusion. Prophylactic use
before procedures and in unstable patients. Contraindications.
 
M16 Equipment
Cannula types, sizes and colour coding. When to use appropriate size.
Equipment overview for total procedure.
 
M17 Vein choice for cannulation
How and when to choose the right vein. Which veins to avoid.
How to manage an unsuccessful cannulation.
 
M18 Procedures
Full procedure for cannulation including correct documentation.
 
M18: Pictorial guide to cannulation
 
M18: Video - Recap on full procedure
 
M19 Contraindications
 
When inappropriate to cannulate including patients with specific
health conditions.
 
M20 Complications
A detailed look at potential complications during and after
cannulation, including phlebitis, infections, petechiae and
haematomas. Clinical signs and corrective actions.


ONLINE (eLearning - Advanced Phlebotomy & Cannulation)

Geopace Training

Allied Health Professions (AHP)

Blood Taking

Intravenous Cannulation

Aesthetics

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

Venepuncture & Cannulation

Take your phlebotomy

qualifications to the next level ...

    Nationally Recognised Qualification

    OCN Accredited - Level 3 (advanced)

    CPD Accredited

    Covers specialised and advanced phlebotomy techniques and practices

    Comprehensively covers Peripheral IV Cannulation

    Advanced qualification - additional credits

    Download a digital certificate on completion

    Basic understanding of English language required

​

LOOKING TO ADD PRACTICAL TRAINING?

 

ALSO AVAILABLE AS SEPARATE CLASSROOM OR

VIRTUAL CLASSROOM COURSES:

​

1: Advanced Phlebotomy Course - Level 4

2: Peripheral IV Cannulation Course - Level 3

​

COMPLETION OF INTRODUCTION TO PHLEBOTOMY

COURSE RECOMMENDED BUT NOT ESSENTIAL

Advanced Phlebotomy & Cannulation Course (GPT004E) - E-LEARNING

Awarding Body:&nbsp;Open College Network (OCN Credit4Learning)Award Level:&nbsp;Level Three (Advanced)Minimum Age:&nbsp;18 (16 with parental consent)Entry requirements:&nbsp;None. English Level 2 desirable.Training Locations:&nbsp;E-learning - complete this course in the comfort of your own home or at work<hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Course Overview:This&nbsp;Healthcare Practice Course&nbsp;is designed for students preparing to start a career in the healthcare sector or currently working as a carer / healthcare assistant and looking to add an accredited qualification to their C.V.We make all our qualifications as accessible as possible and have a comprehensive range of supplementary resources to support all students. This Certificate uses a variety of study materials including a mixture of printed and online material &ndash; online learning resources, audio/video media clips, and interactive activities such as online quizzes.Complete this easy-to-follow&nbsp;Healthcare Practice Course on your computer, mobile phone, kindle or tablet and in your own time. The course can be completed in stages - you have 8 weeks to complete the course in full. Once completed you will immediately be able to download your pass certificate. (Your new accredited certificate will be posted to you within 6-8 weeks.)The Nationally Recognised and Accredited Certificate (awarded by the Open College Network) can be added to any existing certificate credit values (cumulative credits), and these may also count towards other similar college or university courses.This course provides a valuable "stepping stone" into the healthcare profession or natural progression route for practising and experienced HCAs / Carers wishing to expand on their existing qualifications. At the end of each e-learning section you have up to 6 multiple choice questions to answer, with a passmark of 65%. You can re-sit each section 3 times.<hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Is this course for me?This course is suitable for you if:-- You are seeking a career change and looking for work within the healthcare sector (NHS, Private Clinics, Care Homes or Community). -- You are currently unemployed or between jobs. -- You are already working within the healthcare sector and wish to increase your skills or a career change. -- You need CPD (continual professional development) or requested by your employer as part of your CPD or Induction Programme. -- You are taking or planning to take other healthcare courses (ie. a nursing diploma) and would like to add credits to your course. -- You are just curious and keen to learn something new! Add to your CPD (continual professional development) or if requested by your employer as part of your CPD or Induction Programme. (Completion of this course adds to your existing credit value and awards an Advanced Level Three Certificate)<hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">What does this course cover?Topics covered include:Module 1: Introductions and Course Overview Module 2: Accountability Module 3: Effective Communication Module 4: Documentation and Recording Module 5: Hygiene &amp; Infection Prevention and Control Module 6: Tests and Measurements Module 7: Anatomy and Physiology Module 8: Nutrition and Fluid Balance Module 9: Practical Caring Skills Module 10: Psychological Care Module 11: Pressure Care Module 12: Medication Module 13: Answers to quizzes and multiple choice questions Module 14: Job Opportunities and Further InformationDownload a certificate as soon as completed.This course is also supported with a video presentation and additional support material can be downloaded as you progress through the course. <hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><img src="https://s3.amazonaws.com/images.ecwid.com/images/wysiwyg/product/20661234/206740469/1591525097385817184361/Accreditation_Strip_jpg" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">

Awarding Body: Open College Network (OCN Credit4Learning)
Award Level: Level Three (Advanced)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. English Level 2 desirable.
Training Locations: E-learning - complete this course in the comfort of your own home or at work



Course Overview:
This Healthcare Practice Course is designed for students preparing to start a career in the healthcare sector or currently working as a carer / healthcare assistant and looking to add an accredited qualification to their C.V.
We make all our qualifications as accessible as possible and have a comprehensive range of supplementary resources to support all students. This Certificate uses a variety of study materials including a mixture of printed and online material – online learning resources, audio/video media clips, and interactive activities such as online quizzes.
Complete this easy-to-follow Healthcare Practice Course on your computer, mobile phone, kindle or tablet and in your own time. The course can be completed in stages - you have 8 weeks to complete the course in full. Once completed you will immediately be able to download your pass certificate. (Your new accredited certificate will be posted to you within 6-8 weeks.)
The Nationally Recognised and Accredited Certificate (awarded by the Open College Network) can be added to any existing certificate credit values (cumulative credits), and these may also count towards other similar college or university courses.This course provides a valuable "stepping stone" into the healthcare profession or natural progression route for practising and experienced HCAs / Carers wishing to expand on their existing qualifications.


At the end of each e-learning section you have up to 6 multiple choice questions to answer, with a passmark of 65%. You can re-sit each section 3 times.



Is this course for me?
This course is suitable for you if:
-- You are seeking a career change and looking for work within the healthcare sector (NHS, Private Clinics, Care Homes or Community).
-- You are currently unemployed or between jobs.
-- You are already working within the healthcare sector and wish to increase your skills or a career change.
-- You need CPD (continual professional development) or requested by your employer as part of your CPD or Induction Programme.
-- You are taking or planning to take other healthcare courses (ie. a nursing diploma) and would like to add credits to your course.
-- You are just curious and keen to learn something new!
Add to your CPD (continual professional development) or if requested by your employer as part of your CPD or Induction Programme.
(Completion of this course adds to your existing credit value and awards an Advanced Level Three Certificate)



What does this course cover?
Topics covered include:
Module 1: Introductions and Course Overview
Module 2: Accountability
Module 3: Effective Communication
Module 4: Documentation and Recording
Module 5: Hygiene & Infection Prevention and Control
Module 6: Tests and Measurements
Module 7: Anatomy and Physiology
Module 8: Nutrition and Fluid Balance
Module 9: Practical Caring Skills
Module 10: Psychological Care
Module 11: Pressure Care
Module 12: Medication
Module 13: Answers to quizzes and multiple choice questions
Module 14: Job Opportunities and Further Information
Download a certificate as soon as completed.
This course is also supported with a video presentation and additional support material can be downloaded as you progress through the course.









Allied Health

Healthcare Assistant

Care

Medical Assistant

Medical

Want to get started in healthcare?

A beginner's course and first step onto the healthcare career ladder

    Nationally Recognised Qualification

    Accredited with Open College Network

    OCN Credit4Learning

    Level Three Certificate (advanced)

    Ideal for healthcare assistants / carer positions

    Essential home practical caring skills

    Comprehensively covers fundamental care skills

    Includes support and reference material to keep

    Easy to follow and fun to learn

    Ideal for freelancer carers

    No previous experience or qualification needed

    Download a certificate on completion of your online course


OPEN TO ALL APPLICANTS

Healthcare Practice (Fundamental Care Skills) Course (GPT201)

Oldham

Module 11This module aims to develop knowledge and understanding of the importance of customs documentation in the world of international trade to ensure both parties clearly understand the documentation that will be required in the import or export of goods or services. This includes evidence of delivery, proof payment, export and import documentation, customs clearance, intellectual property rights, mitigating risk and dispute resolution.Agenda<ul style="color: rgb(50, 74, 109); box-sizing: border-box;" fr-original-style=" color: rgb(50, 74, 109);"><li fr-original-style="" style="box-sizing: border-box;">Certificate of origin</li><li fr-original-style="" style="box-sizing: border-box;">Licences</li><li fr-original-style="" style="box-sizing: border-box;">Labelling</li><li fr-original-style="" style="box-sizing: border-box;">CMR</li><li fr-original-style="" style="box-sizing: border-box;">Proof of delivery</li><li fr-original-style="" style="box-sizing: border-box;">Certificate of origin</li><li fr-original-style="" style="box-sizing: border-box;">Health certificates</li><li fr-original-style="" style="box-sizing: border-box;">Proof of customs entry</li><li fr-original-style="" style="box-sizing: border-box;">Commodity codes</li><li fr-original-style="" style="box-sizing: border-box;">Certification</li><li fr-original-style="" style="box-sizing: border-box;">WTO</li><li fr-original-style="" style="box-sizing: border-box;">Chambers of commerce</li><li fr-original-style="" style="box-sizing: border-box;">International bodies</li></ul>&nbsp;Examination: Certificate on completion and Pass on Multiple Choice Multiple choice questionnaire Credits: 1

Module 11
This module aims to develop knowledge and understanding of the importance of customs documentation in the world of international trade to ensure both parties clearly understand the documentation that will be required in the import or export of goods or services. This includes evidence of delivery, proof payment, export and import documentation, customs clearance, intellectual property rights, mitigating risk and dispute resolution.
Agenda
Certificate of origin
Licences
Labelling
CMR
Proof of delivery
Certificate of origin
Health certificates
Proof of customs entry
Commodity codes
Certification
WTO
Chambers of commerce
International bodies
 
Examination:
Certificate on completion and Pass on Multiple Choice
Multiple choice questionnaire
Credits: 1

Export Unlocked Limited

Trade & Commerce

Documentary

International Trade

Import/Export

Customs

This module aims to develop knowledge and understanding of the importance of customs documentation in the world of international trade to ensure both parties clearly understand the documentation that will be required in the import or export of goods or services.

IMPORTANCE OF INTERNATIONAL DOCUMENTATION

City and Guilds 2391-51, level 3, is ideal for people with limited experience of periodic inspection of electrical installations. If you are already working as an Electrician, but have not carried out inspection and testing since qualifying, or you require to update before moving onto other qualifications, then this 5 day City and Guilds 2391-51 course will be right for you. City and Guilds 2391-51 Course Content: Principles, practices and legislation for the periodic inspection, testing and condition reporting of electrical installations. Requirements for completing the safe isolation of electrical circuits and installations Requirements for inspecting, testing and recording the condition of electrical installations Requirements for completing the periodic inspection of electrical installations Differences between periodic inspection and initial verification Requirements for safe testing of electrical installations which have been put in to service Requirements for testing before circuits are live. Requirements for testing live installations Understanding and interpreting test results Requirements for the completion of electrical installation condition reports and associated documentation Confirmation of safety of system and equipment prior to completion of inspection, testing and commissioning Carrying out inspection of electrical installations prior to them being put into service Ability to test electrical installations prior to them being put into service Produce a condition report with recording observations and classification In order to claim the full City and Guilds 2391-51 qualification, students must successfully complete: One x1 hour 30 minute online multiple choice (Open Book) Exam to be completed during the course One x3 hours 30 minute practical test to be completed after the course, broken into sections as follows: Task A – Visual Inspection – 30mins Task B – Periodic Inspection and Test – 2hrs Task C – Short Answer Questions – 1hr To further support this course, we offer a 1 day practical workshop (at the cost of £120.00 Net VAT) available to candidates who have completed the course and require further ‘hands on’ practical experience prior to their practical exam. Most students who take this option elect to complete this the day before their practical assessment. The City and Guilds 2391-51 course costs include examination entry fees.

C&G 2391-51, Periodic Inspection and Testing of Electrical Installations

This isn’t a course. It’s a consecration. 
A sacred spiral for women in midlife who feel the shift — and are ready to rise.

There comes a moment when the roles you've played no longer fit.  
When the masks feel heavy. When the rhythm you’ve lived by begins to falter.

Not because you’ve failed. But because you’re becoming, something powerful, sovereign, and beautifully indefinable.

You’re not losing yourself. You’re rediscovering the fire that never truly went out.

 🔮 What is Hearth of Hera?

Hearth of Hera is a 7-week live, online spiral for women in midlife who know they’re no longer who they were — but aren’t yet sure who they’re becoming.

It’s not about self-improvement.  
It’s not a coaching programme or a checklist.  
It’s a return — to voice, sovereignty, magic, and self-remembrance.

If you’ve felt the call, your place is already waiting.

🌿 This journey is for you if:

*   You’re in midlife or standing at a powerful threshold moment
    
*   You’ve outgrown old identities, rules, or rhythms that no longer serve
    
*   You want sacred space that honours your depth, sensitivity, and magic
    
*   You’re ready to reclaim your voice — spiritually, creatively, unapologetically
    
*   You crave gentle ritual, beautiful structure, and a pace that honours your energy
    
*   You long for sisterhood without pressure or performance
    
*   You’re tired of trying to be “enough” and just want to be true

No application. No performance.  
Just resonance — and your readiness to return to yourself.

🔥 What You Receive

*   🕯 7 live weekly Zoom circles (Mondays at 6pm BST – replays available)
    
*   🌀 A growing 7-card tarot spread — one new card drawn and explored each week
    
*   📝 Creative prompts and voicework exercises
    
*   🔥 Weekly rituals to support your unfolding (simple and flexible — no pressure)
    
*   🌙 Optional journal and embodiment practices you can explore at your own pace
    
*   📱 A private Telegram group for connection, sharing, and gentle sisterhood
    
Whether you attend live or follow the replays, you’ll be fully held.

✨ The Spiral Path: Your 7-Week Journey

Each week brings a new threshold — a deepening into voice, truth, and sovereignty:

1.  Root the Flame — anchor into belonging and inner ground
    
2.  Ignite the Flow — awaken creative, emotional, and energetic movement
    
3.  Sing the Soul — speak your truth and reclaim the myth you live
    
4.  Name the Boundaries — honour your yes, your no, your sacred edge
    
5.  Clarify the Vision — attune to desire, direction, and knowing
    
6.  Burn the Falsehoods — release what no longer fits or serves
    
7.  Rise to Be Seen — stand whole, witnessed, and unshaken
    
This is not a linear curriculum.  
It is a spiral of becoming — rooted in rhythm, ritual, and resonance.

We begin 7/7.
Come.  
Sit by the hearth.  
Your fire is waiting.

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