Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Conversational leadership provides the space and infrastructure for knowledge sharing to take place. Self-leadership puts together taking responsibility for our outcomes and having tools to manage priorities. Self-leaders work at all level of an organization. Leadership means setting goals and persuading others to follow. They must know to improve their colleagues, and align the ambitions of the many with the needs of the organization. Supervisors represent an important force in the economy. If you are the supervisor you have to get the leadership skills. Here, you will the history of women in the workforce and offer personal opportunities for exploration, identification, and development of leadership strength and skills. So, get all the skills on leadership by taking this leadership diploma course. Learning Outcomes: Give a definition to your role as a manager and recognize how the role is different from the other roles you had Realist the management challenge and the latest activities of management Find out how you can get ready for an encounter the forces of change Figure out the paths for and your workspace to organize and have a jump to the next level Understand your leadership profile as well as examine means to apply the knowledge to enhance your success as a manager Improve your competence for communication with others in meetings and for presentations Devise an action plan so as to manage your career success Routes to give a priority, strategy, and learn how to manage their time Get knowledge of recognizing their basic leadership methods Know how to improvise some adaptability so as to implement other leadership features Means to encounter the requirements of employees as well as your colleagues by dint of communication and coaching. Paths to transform conflict an effective mean for creative, well-cycled solutions to the problems you are dealing with. Realise the wisdom innate in inspiring conversational leadership Narrate the four I's of conversational leadership Implement the basics of conversational leadership for developing results Organised a simple World Cafe as an epitome of conversational leadership Define self-leadership and what it means on an individual level Assume responsibility for their results by understanding who they are, what they want, and how to reach they goals Describe the four pillars of self-leadership Use techniques related to adjusting to change, cultivating optimism, and developing good habits to build self-leadership Realise a brief history along with the evolution of women and leadership Identify the obstacles to women's leadership and know how to deal with them Knowing how to apply barriers in order to create benefits Provide a definition to Social as well as Emotional Intelligence and realise its significance at workplace leadership Figure out the value of Self-Awareness to recognise and own your individual strengths and skills Improvise a fundamental vision as well as brand for the leadership Realise the crucial leadership skills for women Demonstrate steps and skills for a good decision-making Devise your own Workplace Philosophy Statement as well as the Action Plan Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Leadership diploma course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our leadership diploma course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module-1 About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Understanding Leadership 00:30:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 The Four Room Apartment 00:15:00 Time Management Tips and Tricks 00:30:00 Managers vs. Leaders 00:15:00 Types of Thinking 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Module-2 What's Your Type? How About Mine? 00:45:00 Understanding Leadership 00:45:00 Manage Your Time and Your Energy 00:45:00 Employee Development Models 00:30:00 Dealing with Conflict and Difficult Issues 00:15:00 What Successful Leaders Do 00:15:00 Module-3 What's In A Word? 00:15:00 Fundamental Elements 00:15:00 The Four-I Model of Organizational Conversation 00:45:00 The Conversational Leadership Framework 01:00:00 World Cafe 00:15:00 Module-4 What is Self-Leadership? 00:15:00 Knowing Who You Are 00:45:00 Knowing What You Do 00:30:00 Motivation for Optimists 00:30:00 Using What You Know 00:30:00 Module-5 Women and the Workforce 00:15:00 Barriers and Benefits to Women's Leadership 00:30:00 Social and Emotional Intelligence 00:15:00 Self-Awareness 00:15:00 Developing Leadership Awareness and Brand 00:30:00 Leadership Skills 00:30:00 Making Good Decisions 00:15:00 Creating Your Workplace Philosophy 00:30:00 Mock Exam Mock Exam- Leadership Diploma 00:30:00 Final Exam Final Exam- Leadership Diploma 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Autism in Early Childhood Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Autism in Early Childhood Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Autism in Early Childhood Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Autism in Early Childhood Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Autism in Early Childhood? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Autism in Early Childhood there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Autism in Early Childhood course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Autism in Early Childhood does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Autism in Early Childhood was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Autism in Early Childhood is a great way for you to gain multiple skills from the comfort of your home. Autism in Early Childhood Lesson 01: Epidemiology of Autism 00:08:00 Lesson 02: Developmental Skills Of Children With Autism 00:16:00 Lesson 03: Behaviour Modification Model Of Autism Education 00:25:00 Lesson 04: Pre-School Education 00:04:00 Lesson 05: Verbal Relationship-Based Approach 00:06:00 Lesson 06: Cognitive Behavioural Approach 00:04:00 Lesson 07: Sensory Motor Therapy 00:05:00 Lesson 08: Nutrition and Nutritional Behaviors in ASD 00:08:00 Lesson 09: Gastrointestinal Symptoms 00:08:00 Lesson 10: ASD and Diet 00:05:00 Lesson 11: ASD and Nutritional Patterns 00:10:00 Lesson 12: ASD and Sleep Problems 00:05:00
Course Description Get instant knowledge from this bite-sized Autism Awareness Course: Part 2 course. This course is very short and you can complete it within a very short time. In this Autism Awareness Course: Part 2 course you will get fundamental ideas of autism, the key understanding of dealing with autistic individuals, engagement in autism awareness and so on. Enrol in this course today and start your instant first step towards learning about the cognitive approaches in autism. Learn faster for instant implementation. Learning outcome Familiarise with the cognitive approaches in autism Understand how to deal with autistic individuals Gain in-depth knowledge of other considerations for dealing with autistic individuals Deepen your understanding of engagement in autism awareness Requirement Our Autism Awareness Course: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Autism Awareness Course: Part 2 Cognitive Approaches in Autism 00:14:00 Dealing with Autistic Individuals 00:21:00 Other Considerations for Dealing with Autistic Individuals 00:16:00 Engagement in Autism Awareness 00:10:00 Assignment Assignment - Autism Awareness Course: Part 2 00:00:00
Diploma in Early Childhood Education and Care is designed to equip aspiring educators and childcare professionals with the knowledge and skills necessary to foster the growth and development of young children. This Diploma in Early Childhood Education And Care comprehensive course covers key areas such as caring for children, promoting healthy lifestyles, and ensuring a safe environment. Participants will learn about child protection, the importance of play and creativity in learning, and the Early Years Foundation Stage (EYFS) framework, which sets standards for the learning, development, and care of children. The Diploma in Early Childhood Education And Care course also explores effective teaching techniques and strategies for working with children who have special educational needs or disabilities. By the end of the programme, participants will be prepared to make a positive impact in early childhood education settings. Learning Outcomes of Diploma in Early Childhood Education And Care - Online Course By the end of this Diploma in Early Childhood Education And Care course, participants will be able to: Provide high-quality care for children in a safe and healthy environment. Understand the significance of nutrition and healthy living for children. Implement child protection policies and practices. Encourage play, imagination, and creativity in children's learning. Apply the EYFS framework to support children's development. Use effective EYFS teaching techniques to promote learning. Work effectively as an EYFS teacher, facilitating children's growth. Support children with special educational needs or disabilities in an inclusive manner. Key Features of the Diploma in Early Childhood Education And Care Course A CPD certificate that is recognised worldwide. A great online learning experience. Interesting and unique online materials and activities. Expert guidance and support from the field leaders. Access to the study resources anytime you want. Friendly and helpful customer service and admin support by email, phone, and chat from Monday through Friday. Get a year-long access to the course. Who Is This Diploma in Early Childhood Education And Care Course For? Aspiring early childhood educators and childcare professionals. Parents and guardians interested in child development. Individuals seeking to enhance their qualifications in early years education. Those looking to support children with special educational needs or disabilities. Requirements No prerequisites; suitable for individuals from any academic background. Accessible course materials from any internet-enabled device. CPD Certificate from Course Gate At the successful completion of the Lab Technician course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career Opportunities Early Years Educator Nursery Teacher Childcare Worker Special Educational Needs Coordinator Playworker Child Development Specialist
Compassionate and patient, nursery assistants care for preschool age children attending to their daily needs and preparing them for kindergarten. Do you love to work with children and wish to see them grow up properly? Then Nursery Assistant Certificate can help you materialise your dream letting you be a perfect nursery assistant. Learn the skills and knowledge you need to build your career as a nursery assistant from the comprehensive and interactive Nursery Assistant Certificate course today. This course is designed for those who want to understand children better and take care of them. The course is divided into easily understandable and bite-sized modules that will help you get the knowledge, understand and memorize them easily. You will be able to get the attention and help you need to complete the course. This course will allow you to learn whenever And however you want. Our Nursery Assistant Certificate course lessons are prepared by experts and feature interactive activities. You'll learn how you can use various devices effectively from industry experts. This Nursery Assistant Certificate course has been divided into understandable and manageable sections that we feel will help you grasp each concept- from the basic to advanced course components. Learn from industry experts today and enhance your skills and knowledge in no time. This Nursery Assistant Certificate course will increase your possibility to get your desired job and boost your personal growth. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? The Nursery Assistant Certificate course is ideal for highly aspiring individuals who wish to enhance their professional skills and train for the job they want! Also, this course is highly beneficial for people who want to have some in-depth knowledge on this topic and keep up to date with the latest information. So, you can enrol in this course if you are: Primary Teacher Nursery Assistant Child Carer SEN Teacher Teaching Assistant Early Years Foundation Stage (EYFS) Teacher Study the Nursery Assistant Certificate course today and enhance your professional skillset from the comfort of your home! Entry Requirement Anyone interested in learning more about this subject should take this Nursery Assistant Certificate course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path This Nursery Assistant Certificate course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our Nursery Assistant Certificate course now and get started on the journey of taking your career to the next level. Course Curriculum Module 01: Introduction to Nursery Assistance Introduction to Nursery Assistance 00:11:00 Module 02: Understanding Child Development Understanding Child Development 00:24:00 Module 03: Importance of Early Years Development Importance of Early Years Development 00:19:00 Module 04: Care for Children Care for Children 00:17:00 Module 05: Keeping Children Healthy and Safe Keeping Children Healthy and Safe 00:27:00 Module 06: Child Protection Child Protection 00:23:00 Module 07: Play, Imagination and Creativity Play, Imagination and Creativity 00:26:00 Module 08: Children with Special Needs Children with Special Needs 00:34:00 Mock Exam Mock Exam - Nursery Assistant Certificate 00:20:00 Final Exam Final Exam - Nursery Assistant Certificate 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
The Childcare Course is an online-based, self-paced course which is exactly what you need to get work in the highly demandable childcare industry. This multifaceted online course will help you develop your skills in key areas of childcare like understanding the physical and psychological needs of children and duly attending to them, ensuring a child's safety, giving children a safe environment to grow and learn independently. With the consistent guidance of our instructors throughout the course, you will attain all the skills to be the best childcare provider. Our course is fully accredited and recognized across the UK, so once you have finished this training program, you will have the necessary qualifications and credentials to add to your CV which will prepare you to be a professional Childcare worker. Who is this Course for? This Childcare Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path After completing this course, you will be able to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Child Care Module 01: The Early Years Of Childhood 01:00:00 Module 02: Caring For Children 00:20:00 Module 03: Promoting Health and Well Being Through Food and Mealtimes 00:25:00 Module 04: Keeping Children Well And Healthy 00:35:00 Module 05: Care And Development Of Babies 00:20:00 Module 06: Supporting Children's Personal And Social Development 00:20:00 Module 07: Physical Development And Skills 00:20:00 Module 08: Learning Opportunities Through Physical Activities 00:15:00 Module 09: The Development Of Communication And Spoken Language 00:25:00 Module 10: Caring Children With Special Needs 00:55:00 Mock Exam Mock Exam - Childcare Course 00:20:00 Final Exam Final Exam - Childcare Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Gain insights into effective School Administration and Management strategies. Explore key principles, tools, and techniques for optimizing school operations, fostering a positive learning environment, and promoting student success. Enroll now to enhance your leadership skills and contribute to the efficient management of educational institutions.
This training program provides an insight into the habits of a successful negotiator and helps you develop the skills that most employers seek in today's job market. Through practical, step by step lessons, you will learn how to execute proven tactics, perfect your personal negotiating style, and improve your ability to bargain successfully and ethically in any situations or circumstances. Gain sales negotiation skills that every sales rep must master to direct the deal to a win-win agreement. Along the way, you will master the art of handling clients and end any discussions with positive outcomes. In addition to that, you will build confidence in your bargaining capability and skills and overcome a broad range of challenges both at work and beyond. Learning Outcome Better negotiations by controlling your emotions and influencing others Develop positive, productive relationships with all parties at the negotiation table Gain greater outcomes in both formal and informal negotiations Maximize opportunity through understanding universal laws of success Discover core principles of emotional intelligence and deal with irrational personalities and complicated relations Manage teams of negotiators more efficiently. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Method of Assessment To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for?â Residential Sales Negotiator is suitable for anyone who want to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Assignment Assignment - Residential Sales Negotiator 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Counselling and Psychology is an advanced-level diploma course that analyzes and researches the responsibilities and duties of a professional psychiatrist. Do you have an interest in psychology and counselling? This course covers everything you need to know about this course and making a career out of it. Our expertly designed Counselling and Psychology course is here to solve all of your problems at once. Students can confidently learn all the necessary skills to join the psychology & counselling industry. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector. The Counselling and Psychology course was designed by expert instructors, industry-standard to guide you in the right direction and take a step on your career journey. This Counselling & Psychology course is ideal for those who are new to this profession and who want to increase their skills and knowledge. It covers the fundamentals of psychotherapy, as well as how to conduct online sessions. Explore the increasingly important role of the professional counselor and psychiatric. Discover why qualified counselors and psychiatrists are in higher demand and start working toward a rewarding profession for life. This bundle Counselling and Psychology course is an excellent medium if you want to improve your skills and understanding; it is one of the most popular courses. Through this Counselling and Psychology bundle course, you will gain a complete and informative understanding of Psychology and Counselling. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Our Counselling and Psychology course will also help you to learn about potential psychotherapy clients and become familiar with the different types of psychotherapy, including Cognitive Behavioural Therapy (CBT). It covers how to conduct the first therapy session and counselling, form positive therapeutic relationships with your clients, and work with families, children, and groups, all with step-by-step instructions. Learning Outcomes After completing this Counselling and Psychology course, the learner will be able to: Gain a thorough understanding of counselling. Understand the therapeutic relationship. Gain in-depth knowledge about positive psychology. Understand psychoanalytic therapy. Understand personâCentred therapy. Understand Adlerian therapy. Understand psychoanalytic therapy. Understand Gestalt Therapy & cognitiveâbehaviour therapy. Understand family therapy & feminist therapy. Why Choose Diploma in Counselling and Psychology Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Counselling and Psychology Bundle Course Course 01: Counselling and Psychology Course 02: Level 1 Certificate in Well-being Course 03: Level 2 Health & Care Course 04: Level 2 Youth Work Certificate Course 05: Level 2 Award in Awareness of Dementia Course 06: Level 3 Award in Health and Social Care Course 07: Level 5 Diploma in Family Support Worker Course 08: Level 5 Mental Health First Aid Certification Course 09: Level 6 Diploma in Health and Social Care Management Course 10: Safeguarding Vulnerable Adults Training Course 11: Adults Support Worker Course 12: Diploma in Health and Wellbeing Course 13: Safer Recruitment Training Course Course 14: Equality and Diversity Course 15: Clinical Psychology Diploma ***Others Included of Counselling and Psychology Bundle Course Free 15 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the course] This Counselling and Psychology course can help you improve your reputation. You can tell the difference from the first lesson. This includes all of the teachings that you can easily understand and apply to your abilities. Individuals attempting to make a career in this field of psychology will benefit from this course's understanding of the fundamentals and comprehensive education. Whether you are new to this field or want to improve your skills and have a successful career, our course can help you get there. This course covers all relevant topics. We are committed to providing you with the best educational experience possible as one of the leading course providers and most renowned e-learning specialists online. This Counselling and Psychology course was created in collaboration with experts and mentors to help you learn quickly and efficiently, at your own pace and ease. We leave no stone unturned, and whether you are ready to take this Counselling and Psychology course in your career or simply want to improve your current skills, we will assist you every step of the way. When you study for a qualification online, you have complete control over your study schedule; there are no time-consuming classes to attend or long commutes to endure. The skills you learn here could lead to a lifelong career in counselling and psychology by which you can help those who are in need while also feeling proud of your accomplishments. Pursue your goals by enrolling in our course Counselling and Psychology now and gain the knowledge, skills, and information you need to advance your career. This course will help you empower yourself with the skills you need to get your ideal job. Detailed course curriculum of the Counselling and Psychology Course: Module 1: Introduction: Toward an Integrative Approach in Counselling Introduction Historical Background Integration I: Counselling in Positive Psychology Integration II: Counselling in Multicultural Populations Module 2: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths What is Positive Empathetic Rapport? Understand Clients' Strengths and Characters Positive Empathetic Rapport in a Multicultural Context Module 3: Powered by Struggles and Strengths Current Counselling Theories: Are They Enough? What is Missing from the Current Theories? Positive Psychology: A New Blood to the Field? Module 4: Positive Psychology in Counselling: What is It? Definition of Positive Psychology Historical Context Theoretical Principles Limitations of Positive Psychology Positive Psychology for Multicultural Population Module 5: Psychoanalytic Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Psychoanalytic Therapy Multiculturalism the Integration Module 6: Adlerian Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Adlerian Therapy Multiculturalism the Integration Module 7: Existential Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Existential Therapy Multiculturalism the Integration Module 8: PersonâCentred Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and PersonâCentred Therapy Multiculturalism the Integration Module 9: Gestalt Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Gestalt Therapy Multiculturalism the Integration Module 10: Behaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Behaviour Therapy Multiculturalism the Integration Module 11: CognitiveâBehaviour Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and CognitiveâBehaviour Therapy Multiculturalism the Integration Module 12: Reality Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Reality Therapy Multiculturalism the Integration Module 13: Feminist Therapy Historical Context View of Human Nature Theoretical Principles An Integration: Positive Psychology and Feminist Therapy Multiculturalism the Integration Module 14: Family Therapy Historical Context Theoretical Principles An Integration: Positive Psychology and Family Therapy Multiculturalism the Integration ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 2 Health & Care*** Module 01: An Overview of the Safety in the Workplace Module 02: What is a Hazard Module 03: Rectifying Hazards Module 04: Implementing Proactive Measures Module 05: How to Prepare and Undertake a Safety Plan ------------------- ***Level 2 Youth Work Certificate*** Module 01: Overview to Youth Work Module 02: Youth Workers: Who Are They? Module 03: Role and Approaches of Youth Worker Module 04: Ethical Conduct and Principles in Youth Work Module 05: Career as a Youth Worker (Social Work) Module 06: Social Influences on Youth Worker Module 07: The National Youth Agency (NYA) Module 08: The EU on Youth Work Module 09: Mental Health of Youth Worker Module 10: Dealing with Stress Module 11: Youth Justice and Social Work ------------------- ***Level 2 Award in Awareness of Dementia*** Module 01: Dementia Awareness Module 02: The Person Centered Approach to the Care and Support of Individuals with Dementia Module 03: Understand the Factors that Can Influence Communication and Interaction with Individuals who Have Dementia Module 04: Understand Equality, Diversity and Inclusion in Dementia Care ------------------- ***Level 3 Award in Health and Social Care*** Module 01: Equality, Diversity and Rights in Health and Social care Module 02: Human Growth and Development Module 03: Safeguarding in Health and Social Care ------------------- ***Level 5 Diploma in Family Support Worker*** ------------------- ***Level 5 Mental Health First Aid Certification*** ------------------- ***Level 6 Diploma in Health and Social Care Management*** ------------------- ***Safeguarding Vulnerable Adults Training*** ------------------- ***Adults Support Worker*** ------------------- ***Diploma in Health and Wellbeing*** ------------------- ***Safer Recruitment Training Course*** ------------------- ***Equality and Diversity*** ------------------- ***Clinical Psychology Diploma*** ------------------- Assessment Method After completing each module of the Counselling and Psychology, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Counselling and Psychology course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Counselling and Psychology course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge. Requirements There are no specific requirements for this Counselling and Psychology course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Counselling and Psychology course, candidates may pursue careers such as: Operating Own Counselling Practice Careers Counsellor or Adviser Family and Marriage Counsellor Rehabilitation Counsellor Certificates Certificate of completion Digital certificate - Included