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Embark on a journey to unravel the intricacies of customer relationship management (CRM) excellence with the 'Understanding Excellence in Customer Relationship Management' course. Explore the foundations of hospitality management while delving into various facets of the hotel industry. Master the art of selection, recruitment, development, and training in the hospitality sector. Gain insights into efficient front office, housekeeping, engineering, and food and beverage operations. Learn strategies for maintaining service quality, enhancing customer satisfaction, and leveraging technology in the world of e-hospitality. Learning Outcomes: Gain a comprehensive understanding of hospitality management and the hotel industry. Explore the selection and recruitment process within the hospitality sector. Learn effective strategies for staff development and training in hospitality. Master the management of front office, housekeeping, engineering, and food and beverage operations. Understand techniques for ensuring service quality and customer satisfaction. Discover the role of marketing and technology in the travel and tourism business. Familiarize yourself with accounting principles relevant to the hospitality industry. Embrace the concept of e-hospitality and its impact on customer relationship management. Why buy this Understanding Excellence in Customer Relationship Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Understanding Excellence in Customer Relationship Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Understanding Excellence in Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring and current professionals in the hospitality and hotel industry. Hotel managers, supervisors, and front-line staff seeking to enhance customer relationships. Students pursuing careers in travel, tourism, and hospitality management. Individuals interested in the intersection of service quality and customer satisfaction. Prerequisites This Understanding Excellence in Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Hotel Manager - Median salary of £30,000 - £50,000 per year. Front Office Manager - Median salary of £25,000 - £35,000 per year. Restaurant Manager - Median salary of £25,000 - £40,000 per year. Hospitality Trainer - Median salary of £25,000 - £35,000 per year. Travel and Tourism Marketing Specialist - Median salary of £25,000 - £40,000 per year. Course Curriculum Understanding Excellence in Customer Relationship Management Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Understanding Excellence in Customer Relationship Management 00:20:00 Final Exam Final Exam - Understanding Excellence in Customer Relationship Management 00:20:00

Level 6 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Learning Outcomes Get introduced the employee recruitment and the selection procedure Learn the principles of performance appraisal management Understand the strategies to manage employee relations Develop the ability to ensure health and safety in the workplace Enrich your knowledge of the UK employment law Learn the techniques for keeping employees motivated Description Along with a handsome salary, working in HR will provide the opportunity to interact with people from various fields, develop communication skills and expand your networks. However, to establish a solid career in HR, you have to ensure you are ready to take on the challenges. The Human Resource (HR) Management Diploma course can help you with that.  This course will introduce you to the core principles of HR management. You will learn the employee selection process and requirement strategies through this course. The course will educate you on the vitals of employee development and performance appraisal management. In addition, you will acquire the skills required for creating a safe workplace. Furthermore, the course will help you develop a clear understanding of UK employment law. There is more! After the completion of the course, you will receive a certificate of achievement. This certificate will elevate your resume and keep you ahead of the crowd. Join now! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment At the end of the course, some assessment questions will be provided. In order to pass this exam, you must score at least 60%. When you submit the assessment, our team will examine it and deliver you feedback.  Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as HR Manager HR Executives HR Coordinator Course Content Module 1: Introduction to Human Resource Introduction to Human Resources 00:16:00 Module 2:Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:12:00 Module 3: Employee Training and Development Process Employee Training and Development Process 00:22:00 Module 4: Performance Appraisal Management Performance Appraisal Management 00:19:00 Module 5: Employee Relations Employee Relations 00:15:00 Module 6: Motivation and Counselling Motivation and Counselling 00:19:00 Module 7: Ensuring Health and safety at the Workplace Ensuring Health and Safety at the Workplace 00:16:00 Module 8: Employee Termination Employee Termination 00:15:00 Module 9: Employer Record and Statistics Employer Records and Statistics 00:11:00 Module 10: Essential UK Employment Law Essential UK Employment Law 00:27:00 Mock Exam Mock Exam - Human Resource (HR) Management Diploma 00:20:00 Final Exam Final Exam - Human Resource (HR) Management Diploma 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Unlock the power of diversity and inclusion with our online course, designed to equip you with the knowledge to create a more inclusive workplace. Discover the factors that create diversity and explore the impact of unconscious biases in the workplace, in this comprehensive theoretical course. According to a study, more than 40% of employees feel that their workplace is not diverse enough. In a world that is becoming increasingly globalised, it is essential to embrace diversity in the workplace. This is where our online course on Diversity Training comes in. Learning Outcomes: Understand the meaning and importance of diversity in the workplace Identify the factors that create diversity and how they impact the workplace Recognise prejudice, stereotyping, and discrimination and how to avoid them Understand unconscious biases and learn techniques to avoid them at work Explore new paradigms in workplace diversity and how to deal with diversity professionally Recognise the limitations of diversity training The Diversity Training Online Course offers a deep understanding of diversity in the workplace. The course covers several modules that focus on different aspects of diversity, including its definition, factors that create it, and its impact on the workplace. You will also learn about prejudice, stereotyping, discrimination, and unconscious biases and how to avoid them at the workplace. Additionally, the course teaches you how to deal with diversity in the workplace effectively. The course is suitable for anyone looking to develop their knowledge of diversity in the workplace and how to deal with it. Whether you are an HR manager, recruitment consultant, business owner, or someone looking to enhance their knowledge of diversity in the workplace, our online course is perfect for you. Join us to develop the necessary skills to deal with diversity in the workplace effectively and take the first step towards a more diverse and inclusive workplace. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals who want to create a more inclusive workplace HR professionals responsible for diversity and inclusion initiatives Employees who want to improve their knowledge of diversity in the workplace Managers who want to create a more diverse and inclusive team Career path HR Officer: £18,000 - £30,000 Diversity and Inclusion Manager: £35,000 - £60,000 Recruitment Consultant: £20,000 - £40,000 Training and Development Manager: £35,000 - £60,000 Equal Opportunities Officer: £25,000 - £40,000 HR Director: £80,000+

Unleash your full potential in the banking industry with Advanced Bank Telling Methods Training. Master the art of cash sorting, identify counterfeits, and learn about customer service and ethical issues for bank tellers. This course provides you with the essential knowledge to advance your career. Upon completion of the Advanced Bank Telling Methods Training course, individuals can understand the roles such as a bank teller, head cashier, customer service representative, loan officer, financial analyst, and branch manager. Salaries in these roles range from £16,000 to £60,000 per annum. The banking industry is continuously evolving, and having advanced skills and knowledge is essential for recruitment and career progression. Enrol in the Advanced Bank Telling Methods Training course today and take the first step towards a successful career in banking. Learning Outcomes: Gain knowledge of the skills and abilities required for a bank teller Understand the types of bank accounts and the procedures for opening them Develop proficiency in mathematical calculations for bank tellers Learn bookkeeping guidelines and payment methods Identify counterfeit currency and apply safety precautions for ATM Familiarise yourself with the rights and obligations according to UK law and ethical issues for bank tellers The Advanced Bank Telling Methods Training course is designed to equip individuals with the necessary skills and knowledge required to excel in the banking industry. The course comprises 13 modules covering all the essential topics such as cash sorting, counterfeit identification, customer service, and ethical issues. The course modules are structured in such a way that learners can easily understand the concepts and apply them in their work environment. The modules are theoretical in nature and provide in-depth knowledge of the various procedures and guidelines followed by banks. Upon completion of the course, learners will have a comprehensive understanding of bank teller procedures. Recruitment opportunities in the banking industry are vast and the skills learnt through this course will help individuals stand out in the competitive job market. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to start a career in banking Bank tellers looking to enhance their skills and knowledge Anyone interested in understanding the procedures and guidelines followed by banks Students pursuing degrees in banking and finance Career path Bank Teller: £16,000 - £24,000 per annum Head Cashier: £20,000 - £30,000 per annum Customer Service Representative: £16,000 - £25,000 per annum Loan Officer: £20,000 - £40,000 per annum Financial Analyst: £25,000 - £50,000 per annum Branch Manager: £30,000 - £60,000 per annum

Understanding & Expanding Business for ESL Teachers is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Understanding & Expanding Business for ESL Teachers and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training After you have successfully completed your assignment, you will be qualified to apply for a CPD Certification from The Teachers Training. The PDF certificate can be downloaded after you have completed your course. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £8.99 You can get both PDF and Hard copy certificate for just £8.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding the Business Analyzing the Business Model 00:15:00 Having an Efficient Business System 00:07:00 How to Launch on a Shoe String Budget 00:06:00 Finding Investors and Exiting the Business Bringing on Investors 00:06:00 Franchising 00:06:00 Having an Exit Strategy 00:11:00 Recruiting Teachers, Students and Staff Teacher Recruitment 00:06:00 Student Recruitment and Placement 00:08:00 Thinking Like an ESL Student 00:05:00 Thinking Like an ESL Teacher 00:06:00

  The hospitality industry is one of the largest and fastest-growing industries in the world. It offers a wide range of career opportunities, from entry-level positions to senior management roles. If you're interested in a career in hospitality, then this online course is the perfect place to start. This course will teach you everything you need to know about the hospitality industry, from the different types of businesses to the skills and knowledge you'll need to be successful. You'll learn about customer service, food and beverage management, event planning, and more! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology E-Hospitality and Technology 00:22:00

Overview Employment and Labour Law Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Employment and Labour Law Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Employment and Labour Law Module 01: Basics of Employment Law Basics of Employment Law 00:26:00 Module 02: Legal Recruitment Process Legal Recruitment Process 00:42:00 Module 03: Employment Contracts Employment Contracts 00:23:00 Module 04: Employee Handbook Employee Handbook 00:22:00 Module 05: Disciplinary Procedure Disciplinary Procedure 00:23:00 Module 06: National Minimum Wage & National Living Wage National Minimum Wage & National Living Wage 00:35:00 Module 07: Parental Right, Sick Pay & Pension Scheme Parental Rights, Sick Pay & Pension Scheme 00:46:00 Module 08: Discrimination in the Workplace Discrimination in the Workplace 00:51:00 Module 09: Health & Safety at Work Health & Safety at Work 00:17:00 Module 10: Dismissal, Grievances and Employment Tribunals Dismissal, Grievances and Employment Tribunals 00:35:00 Module 11: Workplace Monitoring & Data Protection Workplace Monitoring and Data Protection 00:13:00

Course Overview Discover how to become a confident cloud computing practitioner and take your IT career potential to new levels by taking this AWS Essentials Mini-Course. Having experience with AWS opens doors in the industry lends you technical credibility, and ensures that your resume is at the top of the candidacy pile in IT recruitment. With this expert guidance and shared tutorial experience, you can go from learning the basics to gaining confidence in the cloud. This Amazon Web Services (AWS) course delivers the perfect introduction to the premier platform for cloud computing and all that it offers. You will be shown how to utilise the AWS foundations and services, along with the considerations that need to be made regarding security and costs. Everything will be given to you to make significant steps towards becoming an AWS adept. Take this training and prepare yourself for cloud computing completeness. This best selling AWS Essentials Mini Course has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth AWS Essentials Mini Course is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The AWS Essentials Mini Course is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The AWS Essentials Mini Course is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the AWS Essentials Mini Course, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the AWS Essentials Mini Course will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the AWS Essentials Mini Course to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.