416 Public Relations (PR) courses

Step confidently into the world of exceptional customer service with our CPDQS Accredited Bundle Course – tailored for anyone looking to strengthen their communication finesse, conflict-handling charm, and service excellence. Whether you're responding to client queries or managing expectations, this course offers a well-rounded understanding of how to deliver support that keeps people coming back – all from the comfort of your screen. With modules designed to keep things sharp, relevant, and even a touch witty, you'll explore proven methods that elevate service delivery without sounding like a script. No fluff, no filler – just straightforward guidance rooted in what actually works. Whether you're in retail, hospitality, tech support, or floating somewhere in between, you'll walk away with solid customer insight and a confident approach to service that actually resonates. Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Sales Management & Marketing Course offers an insightful approach to mastering the principles of sales strategies and marketing tactics in a modern digital landscape. This course is designed to equip learners with the knowledge and expertise necessary to drive business success through effective sales leadership and marketing initiatives. Whether you’re seeking to refine your understanding of consumer behaviour, enhance your ability to influence market trends, or develop strategies that can boost sales, this course provides a structured pathway to achieving your goals. With a focus on both foundational and advanced techniques, the Sales Management & Marketing Course covers everything from understanding key sales processes to exploring the nuances of digital marketing. The course is perfect for anyone looking to stay ahead of the curve in today’s competitive business environment. Through in-depth lessons, you will gain a clear understanding of how to build and maintain strong customer relationships, create engaging marketing strategies, and ultimately increase business profitability. Ideal for professionals aiming to refine their expertise, this course delivers practical insights in a structured, engaging, and accessible format. Key Features of Sales Management & Marketing Bundle CPD Accredited Sales Management & Marketing Course InstantPDF certificate Fully online, interactive Sales Management & Marketingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Sales Management & Marketing Bundle course to excel! To become successful in your profession, you must have a specific set of Sales Management & Marketing skills to succeed in today's competitive world. In this in-depth Sales Management & Marketingtraining course, you will develop the most in-demand Sales Management & Marketing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Sales Management & Marketing Curriculum Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Residential Property Sales Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: AML, KYC & CDD Course 08: Customer Service Level 2 Course 09: Marketing Management Course 10: ECommerce Course 11: Content Management Course 12: Digital Marketing Course 13: The Secrets of Body Language Course 14: Public Relations Course 15: SEO - Search Engine Optimisation for Business Course 16: Product Management: Brand Management Course 17: Budget & Forecast Course 18: Purchase Ledger Course 19: Commercial Law 2021 Course 20: Investment Accreditation This Sales Management & Marketing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales Management & Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales Management & Marketing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Sales Management & Marketing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Sales and Marketing CPDQS Accredited Bundle Course offers a thorough and structured approach to mastering the dynamic world of sales and marketing. This online course is ideal for professionals looking to enhance their understanding of key concepts, strategies, and tools necessary to excel in today’s competitive landscape. Delivered entirely online, it allows flexibility for those wishing to deepen their expertise without the need for physical attendance. This course covers a broad spectrum of essential topics, providing a clear path for learners to advance their skills and knowledge. With a focus on both the strategic and tactical aspects of sales and marketing, it ensures that participants gain a solid understanding of how to engage audiences, build strong customer relationships, and maximise conversion rates. Whether you’re new to the industry or looking to refine your approach, this bundle is designed to provide a complete, accessible learning experience that aligns with modern marketing techniques. Key Features of Sales and Marketing Bundle CPD Accredited Sales and Marketing Course Instant PDF certificate Fully online, interactive Sales and Marketingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Sales and Marketing Bundle course to excel! To become successful in your profession, you must have a specific set of Sales and Marketing skills to succeed in today's competitive world. In this in-depth Sales and Marketingtraining course, you will develop the most in-demand Sales and Marketing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Sales and Marketing Curriculum Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Residential Property Sales Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: AML, KYC & CDD Course 08: Customer Service Level 2 Course 09: Marketing Management Course 10: ECommerce Course 11: Content Management Course 12: Digital Marketing Course 13: The Secrets of Body Language Course 14: Public Relations Course 15: SEO - Search Engine Optimisation for Business Course 16: Product Management: Brand Management Course 17: Budget & Forecast Course 18: Purchase Ledger Course 19: Commercial Law 2021 Course 20: Investment Accreditation This Sales and Marketing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales and Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales and Marketing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Sales and Marketing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Advanced Professional Certificate Courses These are short online certificate courses of a more advanced nature designed to help you develop professionally and achieve your career goals, while you earn a professional certificate which qualifies you for the appropriate continuous professional development (CPD). Advanced Professional Certificate in Customer Service This course provides the learner with essential skill-building to better serve customers and enhance the organization service delivery.The learner will be able to develop key behaviours and master responses to produce customer happiness and loyalty while achieving a better brand image.After the successful completion of the course, you will be able to learn about the following; Understand the importance of having a customer service policy in a hospitality setting Understand how to promote a customer-focused culture with a high level of service delivery Understand how to identify customer needs and evaluate their level of satisfaction Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in the respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Customer Service Representative Customer Service Manager Marketing Manager Marketing and Sales Team Public Relations Manager Company Secretary Corporate Leader Team leader

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever wondered how safe your local shops and streets are? The UK has one of the most comprehensive CCTV networks in the world, with an estimated 4-5 million cameras keeping an eye on public spaces. But who monitors these cameras, and how can they be used to prevent crime? This CCTV Operation & Security Management bundle equips you with the knowledge and skills to launch a rewarding career in CCTV operation and surveillance. Our CCTV Operation & Security Management bundle goes beyond just CCTV operation. You'll gain a well-rounded foundation in security with courses on close protection, security guard training, and risk management. Learn to identify suspicious activity, deter criminal behaviour, and handle emergencies. Additionally, the bundle covers essential security topics like counter-terrorism awareness, data protection, and even first aid. Courses Are Included In this CCTV Operation & Security Management Training: Course 01: CCTV Operator Course Course 02: Basic Security Guard Training Course 03: Close Protection Course 04: DOOR SUPERVISOR Course 05: Lifeguard Training Course 06: Security Management Course 07: Risk Management Course 08: Extremism & Terrorism Awareness Course 09: Functional Skills - Fitness Course 10: Self Defense: Martial Arts Course 11: Criminology Course 12: Public Health and Safety Course 13: Fraud Detection & Prevention: Safeguarding Against Deception Course 14: IT Security Basics Course 15: Network Security and Risk Management Course 16: Cyber Security Awareness Training Course 17: Functional Skills IT Course 18: Data Protection and Data Security (GDPR) Course 19: Workplace First Aid Course 20: Human Rights Learning Outcomes of CCTV Operation & Security Management Develop comprehensive skills in operating CCTV systems and surveillance techniques. Gain knowledge in basic security guard procedures and door supervision. Learn close protection tactics and lifeguarding for ensuring public safety. Understand risk management principles and extremism/terrorism awareness for security. Acquire self-defence techniques, including martial arts, for personal protection. Explore criminology, fraud detection, cyber security, and data protection laws. Whether you're looking to become a CCTV operator, security guard, or want to enhance your security knowledge for any profession, this bundle is the perfect place to start. Enrol now! Why Choose Our CCTV Operation Bundle? Get a Free CPD Accredited Certificate upon completion of CCTV Operation Get a free student ID card with CCTV Operation Training The CCTV Operation is affordable and simple to understand Lifetime access to the CCTV Operation course materials The CCTV Operation comes with 24/7 tutor support Start your learning journey straightaway with our CCTV Operation & Security Management! *** Course Curriculum *** Course 01: CCTV Operator Course Module 01: Operational Requirement Module 02: CCTV Operator Skills And Ability Module 03: Basics Of CCTV Module 04: Technical Guidance Module 05: Monitoring CCTV Cameras Module 06: Watch Surveillance Module 07: Data Protection Regulations Module 08: Job Requirements Of A CCTV Operator Course 02: Basic Security Guard Training Module 01: Definition And Importance Of Security Module 02: Career Prospect Of Security Guard In The UK Module 03: Security Risk Analysis And Risk Reduction Module 04: Physical And Information Security Protection Module 05: Response To Immediate Crisis Module 06: The Use Of Technology For Managing Security Module 07: General Patrol Tactics And Techniques Module 08: Public Relations And Traffic Control Module 09: Violence In The Workplace Module 10: Laws And Regulations Course 03: Close Protection Module 01: Introduction To Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus And Debus Module 06: Route Selection And Reconnaissance Module 07: Legislation Regarding Close Protection =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this CCTV Operation & Security Management bundle. This bundle is ideal for: Aspiring CCTV Operators Security Professionals Career Changers Requirements You will not need any prior background or expertise to enrol in this CCTV Operation & Security Management bundle. Career path After completing this CCTV Operation & Security Management bundle, you are to start your career or begin the next phase of your career. CCTV Operator Security officer Loss prevention Risk assessor Security consultant Surveillance specialist Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this CCTV Operation & Security Management bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Level 7 Diploma(FREE QLS Endorsed Certificate)| 10 CPD Courses+10 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Level 4 QLS Endorsed Course | FREE 10 Premium CPD Courses | Free QLS Hard Copy + PDF Certificates | Lifetime Access

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever considered a career in security? The security industry in the UK is booming, with a projected growth rate of 10% over the next five years. Are you wondering how you can be part of this growing field and protect people, property, and information? This comprehensive security management course bundle equips you with the skills and knowledge to excel in various security roles. This Security Management bundle provides a well-rounded education, from foundational security guard training to specialized skills like close protection, lifeguarding, and CCTV operation. Deepen your knowledge in critical areas like IT security, incident response, and information analysis. You'll also gain expertise in airport security management and workplace confidentiality practices. With a single payment, you will gain access to Security Management course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Security Management Bundle Package includes: Main Course : Diploma in Security Management at QLS Level 5 10 Additional CPD Accredited Premium Courses related to Security Management: Course 01: Security Guard Course 02: Close Protection Course 03: Lifeguard Training Course 04: Airport Management: Security Management Course 05: Diploma in IT Security (Malware) Course 05: Cyber Security Incident Handling and Incident Response Course 07: CCTV Operator Course Course 08: Information Analyst Course 09: Bodyguard Training Course 10: Workplace Confidentiality Whether you're new to security or seeking to upskill, this bundle provides the knowledge and practical skills to excel in a rewarding career. Take control of your future and enrol today! Learning Outcomes of Security Management Implement risk management strategies to safeguard people and assets. Analyse security threats and design effective response protocols. Oversee security operations and ensure compliance with regulations. Utilise technology for surveillance, access control, and security management. Manage security personnel and foster a culture of safety awareness. Develop effective communication and interpersonal skills for conflict resolution. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Security Management Get a free student ID card with Security Management Training program (£10 postal charge will be applicable for international delivery) The Security Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Security Management course materials The Security Management comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Main Course : Diploma in Security Management at QLS Level 5 Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Course 01: Security Guard Module 01: Definition And Importance Of Security Module 02: Career Prospect Of Security Guard In The UK Module 03: Security Risk Analysis And Risk Reduction Module 04: Physical And Information Security Protection Module 05: Response To Immediate Crisis Module 06: The Use Of Technology For Managing Security Module 07: General Patrol Tactics And Techniques Module 08: Public Relations And Traffic Control Module 09: Violence In The Workplace Module 10: Laws And Regulations Course 02: Close Protection Module 01: Introduction To Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus And Debus Module 06: Route Selection And Reconnaissance Module 07: Legislation Regarding Close Protection =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Security Professionals Career Changers Business Owners IT Professionals Requirements No prior background or expertise is required. Career path The Security Management at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Security Manager Security Consultant IT Security Specialist Close Protection Officer Information Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Security Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Project Management Practitioner Program - Project Communications Management: On-Demand According to Dr. Kerzner, up to 90 percent of a project manager's time will be spent in some type of formal or informal communications, such as providing direction, attending to meetings, or public relations among many others, therefore communication plays a key role in our lives. This individual module shows how the Project Communications Management includes the processes required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management , control, monitoring, and the ultimate disposition of project information, as described by PMBOK® Guide - Sixth Edition. What You Will Learn At the end of this program, you will be able to: Discuss key elements of a communications management plan Identify the tools and techniques used for information management Explain and utilize common formats for performance reporting Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications

Project Management Practitioner Program - Project Communications Management: On-Demand According to Dr. Kerzner, up to 90 percent of a project manager's time will be spent in some type of formal or informal communications, such as providing direction, attending to meetings, or public relations among many others, therefore communication plays a key role in our lives. This individual module shows how the Project Communications Management includes the processes required to ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management , control, monitoring, and the ultimate disposition of project information, as described by PMBOK® Guide - Sixth Edition. What You Will Learn At the end of this program, you will be able to: Discuss key elements of a communications management plan Identify the tools and techniques used for information management Explain and utilize common formats for performance reporting Review Project Communications Management Knowledge Area Plan Communications Management Manage Communications Monitor Communications