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18 Public Relations (PR) courses in Aveley

Advance Skills in Public Relation Professionals (PRP)

5.0(10)

By GBA Corporate

Overview This course is specially designed to give you intense knowledge and walk you through steps of proven approaches to Public Relations (PR) planning and management. The skills attained through this course can be very well measured and implemented within their work organisation thereby contributing towards the growth of their organisation also helping to build a good reputation and maintaining healthy relationships.  You will be shown how the fundamentals of PR are vital, and how significant they are to understanding organisational reputation and relationships. PR professionals are mostly considered as challenging positions and many times have to deal with difficult and even different situations. Therefore, attending this course will enable you to gain the skills needed to present practical and achievable plans.

Advance Skills in Public Relation Professionals (PRP)
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Communication Skills and Techniques of Public Relations (PR)

5.0(10)

By GBA Corporate

Overview This course is for PR Professionals and for those looking to make a career in PR. Through this course, you will be able to enhance your Communication skills and will learn new Public Relations techniques. Have Effective communication skills is very important if you want to achieve success in PR. PR is all about making relationships within the corporate sector or with the consumers and maintaining them with effective communication skills and techniques. 

Communication Skills and Techniques of Public Relations (PR)
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626

Media Training

By Rough House Media

If you got a call from a TV producer asking you to appear on Newsnight, would you say ‘yes’? And if you did, could you make your argument in a way that captured the attention of the audience without being interrupted? Our media training courses are aimed at senior spokespeople and experts who give interviews on TV, radio or in print. We equip them with the skills and confidence to take control and give engaging, memorable and effective performances in which they deliver their key messages, no matter what the circumstances. Highly interactive and practical, each course includes a series of realistic print, radio and television exercises with experienced journalists. We provide immediate feedback following each interview, including techniques for improvement, advice about potential answers and the framing of key messages. While all our media training courses are bespoke, on a typical course we will cover: how the media operates how to prepare for interviews the differences between TV, radio and print interviews how to conduct different types of interview, such as pro-active, reactive, expert commentator and hostile (crisis communications) developing key messages which convey your views persuasively how to take control of an interview, stick to your own agenda and deliver key messages successfully use of language, body language, dress and delivery After the course, each delegate receives the Rough House Media Toolkit, including written feedback, recorded copies of their interview exercises, the Rough House Media Guide to Interviews and further supporting materials. We also provide a confidential assessment to the PR team of each delegate’s suitability for different types of interview. Venue We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.

Media Training
Delivered in Richmond or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Facing Skills

5.0(3)

By Lapd Solutions Ltd

Customer care, customer service, Moccasin Approach,

Customer Facing Skills
Delivered in Birmingham + 1 more or UK Wide or OnlineFlexible Dates
£1,250 to £1,500

Crisis communications

By Rough House Media

Are you confident your organisation could cope if a bad news story went viral and you were besieged by the media? Would you be able to fend off a determined and aggressive journalist, take control and deliver your key messages? Our crisis communications courses show you how to cope when your organisation is under fire, and protect your good name. We can: Train your spokespeople to handle challenging interviews, pitting their wits against a hostile reporter Train your PR team to manage communications during an unfolding crisis Deliver a fast-paced crisis simulation where your team have to decide how to handle the press during an unfolding emergency Facilitate a crisis strategy workshop, where we work together to develop your crisis communications strategy All of our crisis communications courses are bespoke, so we will design each one to meet your specific needs. Areas we can cover include: How a crisis can escalate in seconds How journalists respond to bad news stories How to develop effective key messages & write holding statements How to manage your social media How to take control of an interview and get your message across How to handle press conferences and doorsteps Venue We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.

Crisis communications
Delivered in Richmond or UK Wide or OnlineFlexible Dates
Price on Enquiry

Panel facilitation skills

By Rough House Media

Chairing or facilitating a panel discussion is a particular skill. When many experts and specialists in their field are asked to do this, they discover that it is not as easy as they imagined. Pitching and introducing the session, involving everyone, promoting audience engagement, dealing with difficult panellists and ending the discussion can all be a challenge for inexperienced facilitators. Our panel facilitation training workshop focuses on providing delegates with the techniques and confidence they need to chair panel debates effectively. It is delivered by BBC presenter Martine Croxall and is highly interactive, blending theory with practical exercises. During the course, you will learn: the best way to prepare, including audience analysis and research how to pitch a panel how to introduce a panel how to involve everyone in the discussion the best way to promote audience engagement how to deal with difficult panellists how to end a discussion Each delegate will have the chance to chair a panel discussion, with the other delegates and Martine playing different roles as panellists.

Panel facilitation skills
Delivered in Richmond or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer engagement (In-House)

By The In House Training Company

Customers are astute and well-practised in researching and seeking information, solutions and added value in the minimum number of clicks online. There's only so much time they're willing to spend carrying on clicking. This mentality isn't just restricted to the world of B2C. In our increasingly hectic world, where information is expected to be available instantly, it applies just as much to B2B. In this workshop, we look at how putting yourself in the shoes of your customer and mapping their decision-making and buying journey is critical to ensuring that you provide what they perceive as fast solutions and added value. You will learn all about the three pillars for creating competitive brand experiences: Customer engagement planning puts you firmly in the shoes of your customer, helping you to build meaningful marketing communications delivered through the right resources at the right time to inspire your customers to engage with you. This programme will help participants to: Understand the evolution of the customer buying journey Map a customer buying journey for your brand or solutions Understand the customer micro-moments and signals indicating interest and buying intent, both online and offline Apply the psychology of branding to build marketing communications with impact Develop sales and marketing content that differentiates your brand(s) from the competition by demonstrating unique value and how you can meet your customer's needs 1 The evolution of the customer journey Understand how the use of mobile has had an impact on the customer buying journey where today's customers can research and compare products and solutions whenever and wherever they like, making the purchase journey even less linear Explore how marketers are adapting to this new customer behaviour and drawing upon various strategies to win the hearts and minds of their audiences 2 The See-Think-Do-Care framework Explore the many different frameworks used to track the customer journey Understand and apply the modern marketing model, where the internet has enabled the customer to hop between multiple touchpoints before making a purchase decision 3 Customer micro-moments and signals in their buying journey Understand the online and offline moments when customers seek information to research and make buying decisions Apply this understanding to build a marketing communication plan to reach customers at all stages of their buying journey 4 The role of branding in the customer journey Explore the psychology of branding Learn how to ensure your branding is relevant to your target customer needs Bring together your brand value and story to achieve brand loyalty 5 The Why-How-What framework Apply a systematic approach to build a successful and compelling brand Understand how starting with 'why' will help build your brand purpose Apply the content marketing matrix to communicate your brand's value Apply the hero-help-hub model to build engaging content marketing Actionable outcomes We will use your brand examples to provide opportunities for practice: You will learn and reflect on best practice examples of customer engagement You will discover your brand value, purpose and the 'sweet spot' to drive engagement with your customers You will create a customer engagement plan that can be implemented immediately within your business You will receive immediate feedback on your customer engagement plan You will have the opportunity to share common issues and solutions with your colleagues in the group

Customer engagement (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

Educators matching "Public Relations (PR)"

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Staff Training Solutions

staff training solutions

86-90 Paul Street London

Staff Training Solutions UK (STS) was established to make it as easy, affordable and enjoyable as possible to access world-class educational resources for the benefit of your business. We are your trusted partner and leading UK provider of innovate, high-quality and up-to-date knowledge on the most critical subjects and specialism. Better staff training means greater employee engagement, improved staff satisfaction and retention, better customer service and enhanced overall performance. STS UK is proud to offer all of this for a fraction of the cost of traditional classroom training. We can help ensure that every member of your staff is empowered with the confidence and capability to carry out their responsibilities. Our exclusive training courses help equip staff with the key knowledge and skills that will enable them to; Contribute to the progress of your overall business and raise service standards; Provide appropriate and reliable services to your clients and customers, boosting the overall image of your business. As a team of dedicated experts with decades of experience in online learning, we know how to both produce, tailor and deliver staff training solutions to suit all learning styles. Our primary goal is to help you help yourself, by providing your employees with the knowledge, resources and confidence to reach their full potential. STS UK is committed to creating an engaging, enjoyable e-learning experience, backed by the most up-to-date materials and ongoing tutor support from start to finish. Whether studying for entry-level certificates or advanced vocational diplomas, we can help bring out the inner-potential of every member of your workforce. It’s what we do - it’s what we’ve always done.

Course Gate

course gate

5.0(1)

London

Welcome to Course Gate, your gateway to a world of knowledge and opportunity. We are a leading online learning marketplace dedicated to empowering individuals and organisations with the skills they need to succeed in today's dynamic and competitive environment. -------------------------------------------------------------------------------- Our Mission Our mission is to make education accessible and enjoyable for everyone. We want to help you discover your passion, expand your knowledge, and grow your confidence. Whether you want to learn a new language, master software, or develop a hobby, we have the right course for you.  -------------------------------------------------------------------------------- Our Vision  At Course Gate, we envision a future where education knows no boundaries. Our goal is to eliminate the traditional barriers of time, location, and accessibility, empowering learners from diverse backgrounds to unlock their full potential. Through our innovative approach, we aim to revolutionise the learning experience by making top-quality education accessible to everyone, regardless of their location. -------------------------------------------------------------------------------- Why Choose Course Gate? When you opt for Course Gate, you're choosing excellence, convenience, and an unparalleled learning experience. Here's why learners and organisations worldwide trust us: * Unmatched Quality: We meticulously curate our courses, collaborating with industry-leading experts to provide the highest-quality, relevant, and up-to-date content. * Flexible Learning: Our platform enables you to learn at your own pace, fitting into your schedule. Whether you're a full-time professional, a stay-at-home parent, or a busy student. * 24/7 Customer Support: Our dedicated customer support team is available to assist you whenever you need help. * Accreditation & Endorsement: CPD accredited & UKRLP registered course provider in the UK. * Affordability: We believe education should be accessible to all. Course Gate provides competitive pricing and discounts, ensuring that the cost never becomes a barrier to your personal and professional development. So, what are you waiting for? Join the thousands of learners who have already chosen Course Gate as their trusted learning partner and unlock your full potential. --------------------------------------------------------------------------------