1544 Psychotherapy courses

Embark on a transformative journey of healing and support with our 'Bereavement and Grief Counselling' course. Delve into the complexities of grief and bereavement, exploring the profound impact of loss on individuals and communities. From understanding the concept of counselling to addressing special issues in grief, this course offers comprehensive insights and practical strategies to navigate the grieving process. Throughout this course, you'll uncover the nuances of bereavement and grief, gaining a deep understanding of when grief begins and how it manifests in different circumstances. Explore the effects of sudden death and learn how to navigate mourning specific losses with empathy and sensitivity. Dive into the complexities of complicated grief reactions, equipping yourself with the skills to provide meaningful support to those experiencing profound loss. By the end of this course, you'll emerge with the knowledge and expertise to provide compassionate bereavement counselling and facilitate grief resolution. Gain insights into supporting children through grief and learn about ethical considerations in grief counselling practice. Whether you're a professional seeking to expand your skills or someone passionate about supporting others through challenging times, this course provides invaluable guidance and resources for navigating the delicate terrain of grief and bereavement. Learning Outcomes: Understand the concept of counselling and its application in bereavement support. Identify the stages and manifestations of grief and bereavement in life. Recognize the impact of sudden death and specific losses on the grieving process. Navigate complicated grief reactions with empathy and sensitivity. Provide professional help and ethical support for individuals experiencing grief and bereavement. Why buy this Bereavement and Grief Counselling? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Bereavement and Grief Counselling there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Bereavement and Grief Counselling course for? Counsellors and therapists seeking to specialize in grief and bereavement counselling. Healthcare professionals interested in expanding their expertise in supporting patients through loss. Educators and social workers aiming to better understand and address grief in their communities. Individuals looking to provide compassionate support to friends and family members experiencing bereavement. Anyone interested in learning about the complexities of grief and enhancing their ability to provide meaningful support. Prerequisites This Bereavement and Grief Counselling does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Bereavement and Grief Counselling was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Counsellor: £24,000 - £40,000 Per Annum Social Worker: £25,000 - £40,000 Per Annum Psychologist: £35,000 - £60,000 Per Annum Hospice Care Worker: £20,000 - £30,000 Per Annum Mental Health Nurse: £24,000 - £40,000 Per Annum Bereavement Support Worker: £20,000 - £35,000 Per Annum Course Curriculum Module 01: Concept of Counselling Concept of Counselling 00:10:00 Module 02: Bereavement and Grief in Life Bereavement and Grief in Life 00:10:00 Module 03: When Does Grief Begin? When Does Grief Begin? 00:10:00 Module 04: Effect of Sudden Death Effect of Sudden Death 00:10:00 Module 05: Mourning Specific Losses Mourning Specific Losses 00:10:00 Module 06: Complicated Grief Reactions Part 1 Complicated Grief Reactions Part 1 00:10:00 Module 07: Complicated Grief Reactions Part 2 Complicated Grief Reactions Part 2 00:10:00 Module 08: Special Issues in Grief Special Issues in Grief 00:10:00 Module 09: Children and Grief Children and Grief 00:10:00 Module 10: Professional Help for Adults Professional Help for Adults 00:10:00 Module 11: Grief Counselling and Grief Resolution Grief Counselling and Grief Resolution 00:10:00 Module 12: Ethical Issues in Grief Counselling Practice Ethical Issues in Grief Counselling Practice 00:10:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you stressed? Do you easily get worried about things and feel pressure? Then it would help if you learned how to manage stress. This Stress Management course will teach you how you can manage pressure effectively. The Stress Management course is packed with 10 information-rich modules which will give you a deep understanding and will also teach you relaxation techniques and routines that will help you live a pressure-free life. This self-paced, comprehensive online Stress Management course is perfect for anyone who wants to live a better life, get rid of stress and be happy. Key Topics What is Stress? What is Eustress? Understanding the Triple 'A' Approach Creating a Pressure-Reducing Lifestyle Using Routines to Reduce Stress Environmental & Physical Relaxation Techniques Coping with Major Events Upon successful completion of the Stress Management course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Stress Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! Skills You Will Gain Creative problem-solving Information gathering Analysing The ability to generate solutions and implement them The skill to evaluate and adapt The ability to identify improvement *** Course Curriculum *** Here is the curriculum breakdown of the Stress Management course: Module 01: Understanding Stress Module 02: Creating a Stress-Reducing Lifestyle Module 03: Altering the Situation Module 04: Avoiding the Situation Module 05: Accepting the Situation Module 06: Using Routines to Reduce Pressure Module 07: Environmental Relaxation Techniques Module 08: Physical Relaxation Techniques Module 09: Coping with Major Events Module 10: Our Challenge to You Assessment Process Once you have completed all the modules in the Stress Management course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Stress Management course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the Confidence Building & Assertiveness and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through this course. Learning Outcomes of this course : How to express yourself eloquently and with confidence Develop the skills to confront challenging situations and manage conflict Learn how to receive constructive feedback and share your ideas and opinions Unlock the power of your mind to attract positive energy and outcomes Banish negative emotions and learn how to think like a winner Improve your body language and communication skills to express yourself better This course is accredited by the CPD and provides 10 CPD points. Students can expect to complete this course in around 01 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our Confidence Building & Assertiveness course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Confidence Building & Assertiveness course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. Confidence Building & Assertiveness provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Confidence Building & Assertiveness cover everything you need in order to progress in your chosen career. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on Confidence Building & Assertiveness will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Confidence Building & Assertiveness program. Skills You Will Gain The skills you will gain after completing this course: Self-confidence Body language Communication Motivation The Confidence Building & Assertiveness course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on this course now and get instant access to all Confidence Building & Assertiveness course materials. Then, enjoy this course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Confidence Building & Assertiveness straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Our course consists of the following learning modules: Module 01: What You Will Learn Module 02: What Is Assertiveness Part 1 Module 03: What Is Assertiveness Part 2 Module 04: Your Rights And Beliefs Module 05: Assertive Body Language Module 06: Assertiveness Feedback Cards Module 07: Express Yourself- Speak Up, Share Your Ideas & Opinions, Express W Module 08: Provide Helpful Feedback To Others Module 09: Receive Negative Feedback, React & Defend Yourself When Criticized Module 10: Learn To Say No Module 11: Deal With Conflicts, Deal With Confrontation, Challenging Situations Module 12: Reduce Negative Emotions & Discomfort When Talking To People Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed this course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Confidence Building & Assertiveness Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the Confidence Building & Assertiveness course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Confidence Building & Assertiveness course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online Confidence Building & Assertiveness course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The course certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Building Self-Confidence and Assertiveness will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Building Self-Confidence and Assertiveness will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Building Self-Confidence and Assertiveness and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Building Self-Confidence and Assertiveness is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Building Self-Confidence and Assertiveness. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Building Self-Confidence and Assertiveness will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Building Self-Confidence and Assertiveness What You Will Learn 00:03:00 What Is Assertiveness Part 1 00:04:00 What Is Assertiveness Part 2 00:05:00 Your Rights And Beliefs 00:07:00 Assertive Body Language 00:07:00 Assertiveness Feedback Cards 00:03:00 Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W 00:16:00 Provide Helpful Feedback To Others 00:07:00 Receive Negative Feedback, React & Defend Yourself When Criticized 00:10:00 Learn To Say No 00:06:00 Deal With Conflicts, Deal With Confrontation, Challenging Situations 00:11:00 Reduce Negative Emotions & Discomfort When Talking To People 00:09:00 Certificate and Transcript Order your Certificate 00:00:00

According to the World Health Organization(WHO), one in four people in the world are affected by mental or neurological disorders at some point in their lives. With the increasing prevalence of mental health issues, there is a growing demand for mental health professionals who can provide effective treatment and support. Unleash the power of your mind with Cognitive Behavioural Therapy (CBT) Practitioner course. Explore theories, tools and strategies to overcome anxiety, depression, and autism in children. Transform your personal growth and take the first step towards a rewarding career in mental health. Learning Outcomes: Understand the core principles of CBT Learn effective tools and strategies to manage anxiety and depression Develop skills to help children with autism through CBT Explore the CBT process and how it can be applied in therapy sessions Discover ways to enhance personal growth through CBT Develop a foundation for a career in mental health This Cognitive Behavioural Therapy (CBT) Practitioner course is designed to equip you with the knowledge and skills to manage mental health issues using CBT. You will begin with an introduction to the core principles of CBT and explore various theories, tools and strategies. The course will then delve deeper into how CBT can be applied to manage anxiety, depression and autism in children. Through this course, you will learn about the CBT process and how it can be applied in therapy sessions to help individuals overcome their challenges. You will also discover ways to enhance personal growth through CBT, enabling you to unleash the power of your mind. This course is suitable for anyone interested in mental health, including students, therapists, and healthcare professionals. Enrol in the course and advance your career in the mental health sector. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Counsellors and therapists Individuals interested in mental health and well-being Those looking to become CBT Practitioners Career path CBT Therapist - £24k to £40k per annum Mental Health Counsellor - £21k to £42k per annum Clinical Psychologist - £31k to £81k per annum Educational Psychologist - £37k to £59k per annum Family Therapist - £24k to £40k per annum Occupational Therapist - £25k to £45k per annum

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Play Therapy Level 3 will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Play Therapy Level 3 will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Play Therapy Level 3 and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Play Therapy Level 3 is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Play Therapy Level 3. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Play Therapy Level 3 will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: What is Play Therapy What is Play Therapy 00:29:00 Module 02: Advantages and Outcomes of Play Therapy Advantages and Outcomes of Play Therapy 00:17:00 Module 03: Models and Approaches of Play Therapy Models and Approaches of Play Therapy 00:27:00 Module 04: The Play Settings: Therapist, Abused Child and Materials The Play Settings: Therapist, Abused Child and Materials 00:32:00 Module 05: Typical Issues in Play Therapy Typical Issues in Play Therapy 00:37:00 Module 06: Play Therapy for Sexually and Emotionally Abused Children Play Therapy for Sexually and Emotionally Abused Children 00:33:00 Module 07: Play Therapy for Children Who are Homeless Play Therapy for Children Who Are Homeless 00:20:00 Module 08: Play Interventions for Disaster Mental Health Play Interventions for Disaster Mental Health 00:22:00 Module 09: Case Studies and Recent Trends in Play Therapy Case Studies and Recent Trends in Play Therapy 00:25:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Medical Transcriptionist Training. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Medical Transcriptionist Training course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Medical Transcriptionist Training course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Medical Transcriptionist Training online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Medical Transcriptionist Training Module 01: Introduction to Medical Transcription Module 02: The What, How, Who and Why of Medical Transcription Module 03: Understanding Medical Reports Module 04: Medical Language Boot Camp Module 05: Formatting: The Basics Module 06: Data Protection Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Medical Transcriptionist Training course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Medical Transcriptionist Training course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Medical Transcriptionist Training course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Buy Big. Save Big; Save: £396! Offer Ends Soon; Hurry Up!! Master the art of being resilient in tough times and excel in any career with a positive mindset. With the finest and award-winning Resilience Training course, you can take your professional skills to a whole new phase! Don't waste time on ineffective learning; instead, study the Training and benefit from an expertly designed, cost-effective training experience. Through the Training online training course, learn from industry experts and easily equip yourself with the practical knowledge and skills you need to succeed in your chosen career. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression related to Resilience Training substantial and easier than ever! The Training course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. You will fulfil your dreams and prepare for your ideal career by taking this intensive course. The course offers students an in-depth learning experience that they can work through at their own pace to advance their careers. This same course will teach you everything you need to know to advance in your chosen field. You'll get a free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling in the course will help you find your dream career sooner than you ever imagined. With the program, you will stand out from the crowd and prepare for the career you want. Learning Outcomes of Training: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Resilience Training course to provide a rich and in-depth training experience for all students who enroll in it. Enrol in the Training course right now, and you'll have immediate access to all of the Training course materials. Then, from any internet-enabled device, access the Training course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Training Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) ****Course Curriculum**** Here is the curriculum breakdown of the course: Module 01: Resilience - Dealing with Adversity and Setbacks Module 02: Pathways to Resilience Module 03: The Pillars of Resilience Module 04: Training for Resilience Module 05: Promoting Emotional Resilience - CASMT Module 06: Mental Toughness & Resilience Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All is welcome to take this course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. Requirements The Training software does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path This Training course will allow you to kickstart or take your career in the related sector to the next stage. Our whole course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Resilience Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Resilience Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)