Microsoft Project White Belt® 2013 This workshop serves as an introduction to the interface and features of Microsoft® Project 2013. This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work This workshop serves as an introduction to the interface and features of Microsoft® Project 2013. This course will be led by an IIL-certified instructor who will outline the benefits of Microsoft Project, provide tips on using various features and common shortcuts, recommend guidelines, and discuss the application of scheduling concepts to manage project work. What you Will Learn You'll learn how to: Define key scheduling concepts and terms Effectively navigate the user interface and interpret common views Configure essential elements of a new schedule Enter and modify a task list Set dependencies between tasks Create a basic resource list and generate assignments Format targeted areas of the Gantt Chart view Prepare the schedule for printing Getting Started Introductions Course objectives Course outline Navigating the User Interface and Views Navigate and use the Ribbon Use and customize the Quick Access Toolbar Modify general and display options Become familiar with major elements on the Project screen Navigate Gantt Chart, calendar, and network diagram views Search for a help topic Setting up a New Schedule Create new schedules Create a new schedule using existing information Enter and modify the schedule start date Enter and modify exception days in the calendar Entering, Modifying, and Outlining Task Data Enter, edit, correct, and clear information Enter unscheduled tasks Enter duration estimates for a single task or multiple tasks Organize tasks Set up a multi-level outline Add notes to tasks Creating Dependencies by Setting Links Identify a critical path in a simple schedule Understand how scheduling software calculates a critical path Describe dynamic schedules and dependencies Create links using various methods Display the critical path Entering and Assigning Resources Plan for resources Create a list of available resources Assign resources Formatting Gantt Chart View Format text and Gantt Chart bars Format a collection of items Configure print options
Training duration: 10 hrs Click here for info Method: 1-2-1, Personalized attention, Tailored content, Flexible pace, Individual support. Schedule: Personalized training experience with our flexible 1-2-1 sessions. Tailor your own schedule by pre-booking a convenient hour of your choice, available from Monday to Saturday between 9 am and 7 pm. Autodesk Maya Training Course with our flexible evening training course. Designed to accommodate busy schedules, this course allows you to learn Maya at your convenience, either in-person or through live online sessions. Master essential features and workflows to create captivating 3D models, animations, and visual effects. Benefit from expert guidance, hands-on projects, and lifetime email support, ensuring a rewarding learning experience. Enroll now to ignite your creativity and open doors to exciting opportunities in the animation and visual effects industry. The Autodesk Maya Evening Training Course offers a flexible learning option for busy professionals and students with daytime commitments. Master the powerful tools and capabilities of Autodesk Maya during convenient evening sessions. Participants will receive comprehensive training in 3D modeling, materials, animation, lighting, and rendering. The course progresses to advanced topics, including dynamics, character rigging, shading, and compositing. Enroll in this course to develop valuable skills in 3D computer graphics and animation. Benefit from interactive learning experiences and expert guidance, whether attending in-person or joining live online sessions. Maya Evening Training Courses Duration: 10 hours Course Outline: I. Introduction to Maya (1 hour) Gain insights into Maya's versatile applications and interface. Master navigation and project management. II. Creating 3D Models (2 hours) Learn polygon modeling basics and refine objects with precision. III. Texturing and Materials (1 hour) Apply and customize materials for enhanced visuals. IV. Lighting and Rendering (1.5 hours) Explore lighting techniques and rendering. V. Animation (2.5 hours) Understand animation principles and rig characters. VI. Special Effects (1 hour) Harness particle systems and create captivating effects. VII. Intermediate Modeling Techniques (1 hour) Venture into NURBS modeling and sculpting tools. VIII. Conclusion and Next Steps (0.5 hour) Recap and explore further learning resources. Autodesk Maya Evening Training Course Topics Covered: Modeling, Texturing, Animation, Lighting, Rendering, and more. Download Autodesk Maya! Create expansive worlds, characters, and effects. Subscribe now for a year and start your 3D model and animation journey. Visit https://www.autodesk.co.uk/maya for a free trial. Upon completing the Autodesk Maya Evening Training Course, participants will gain proficiency in 3D modeling, texturing, animation, lighting, and rendering using Autodesk Maya. They will acquire the skills to create captivating visuals and animations, opening up opportunities in diverse industries such as entertainment, gaming, and architectural visualization. The flexible evening schedule allows for convenient learning, accommodating busy professionals and students.
Why choose Vectorworks Evening Training Course? Course Link. This course led by certified expert, this course offers flexibility for evening learning. Choose in-person or live online sessions to master Vectorworks in architecture, interior design, and landscaping. Enroll now even after business hours! Duration: 10 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat between 9 am and 7 pm. The Vectorworks course provides comprehensive training in computer-aided design (CAD) and Building Information Modeling (BIM) using the powerful Vectorworks software. This hands-on, instructor-led course covers 2D drafting, technical drawing, and 3D modeling, enabling participants to apply Vectorworks effectively in real-world projects. Key Features: Hands-on, instructor-led classroom training. Practical Vectorworks CAD projects for real-world application. Part-time evening or weekend options available. 1-2-1 Private learning experience. Module 1: Grasping CAD and Vectorworks Understanding the Role of CAD in Design Getting Acquainted with Vectorworks Software Module 2: Configuring Your Workspace Customizing Your Workspace Essential Options and Preferences Module 3: Mastering Foundational Drawing Skills Techniques for Drawing Object Selection Methods Module 4: Advanced Object Manipulation Merging Shapes Reflecting Objects Rotating Objects Grouping Elements Module 5: Precision Drawing and Scaling Techniques Working with Scale Setting Preferences for Accuracy Creating and Saving Templates Module 6: Achieving Accurate Object Placement Ensuring Drawing Precision Precise Object Movement Module 7: Advanced Editing Methods Utilizing Fillet Tool Applying Offset Function Module 8: Understanding Object Attributes and Groups Basic Attribute Management Editing Object Groups Module 9: Object Duplication Techniques Linear Duplicates Rectangular Duplicates Circular Duplicates Module 10: Crafting Room Plans Designing Walls Incorporating Windows and Doors Module 11: Development of Room Plans Methods for Room Plan Drawing Module 12: Exploring Additional Attributes Hatch Patterns Gradients Image Fills Module 13: Creating Elevation Drawings Elevation Drawing Techniques Effective Approaches Module 14: Importing Images for Graphic Use Graphic Illustration Integrating Images Module 15: Symbols and Resource Handling Symbol Creation Introduction to Resource Browser Module 16: Organizing Drawings Using Design Layers Optimizing Design Layer Utilization Module 17: Labeling Drawings and Title Blocks Drawing Labels Title Block Text Placement Module 18: Plotting and Printing Methods User Interface Navigation and Terminology Printing Approaches Module 19: Generating Drawing Sheets A1, A2, and A3 Sheet Formats Module 20: Utilizing Viewports Effectively Managing Multiple Views Module 21: Professional Model Presentation Techniques Paper Space Presentation Conversion to PDF Formats Module 22: File and Project Management Module 23: Object Display and Terminology Module 24: Objects and Data Management Module 25: Precise Object Placement Object Snapping Quick Selection Module 26: Dividing and Measuring Objects Module 27: Dimensioning and Annotations Module 28: Working with Text Elements Module 29: Customizing Tool Palettes Module 30: Organizing Tool Palettes Module 31: Efficient Tool Palette Usage Module 32: Standard Views and Drawing Techniques Module 33: Drawing Curved Shapes Arcs, Donuts, and Ellipses Drawing Module 34: Real-World Units and Measurements Module 35: Object Manipulation Adjusting Object Angles Module 36: File Handling and Management Saving, Exiting, and Opening Projects Module 37: Creating Mirrored Images Module 38: Introduction to 3D Modeling By the end of the Vectorworks Evening Training Course, participants will: Demonstrate proficiency in using the Vectorworks interface, tools, and navigation. Create and edit 2D drawings, including walls, doors, windows, floors, ceilings, stairs, and railings. Effectively manage layers, classes, and views for organized and controlled object placement. Create and edit dimensions and annotations for accurate measurements and documentation. Develop skills in creating, modifying, and utilizing symbols for increased efficiency. Generate and edit 3D geometry, apply textures, and create sections and elevations from 3D models. Create polished presentation drawings using viewports, annotations, and text for clarity. Summarize course content and confidently apply learned skills in Vectorworks projects. Utilize available resources for further learning and professional development.
Why Learn Vectorworks Basics to Essentials Training Course? Our Vectorworks training is meticulously crafted to educate and inspire designers of all levels. Whether you're a beginner or an experienced designer, our courses will equip you with new skills, refine your workflows, and teach Plans, sections and elevations. Course Link Duration: 10 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own schedule by pre-booking hours of your choice, available from Mon to Sat between 9 am and 7 pm. Vectorworks Basics to Essentials Training Course Discover and Enhance Your Design Skills Our Vectorworks training is meticulously crafted to educate and inspire designers of all levels. Whether you're a beginner or an experienced designer, our courses will equip you with new skills, refine your workflows, and unlock the full potential of your Vectorworks software. Online Training Options Customized Online Sessions: Tailored training sessions for your specific needs and expertise level. Virtual Classroom: Join interactive virtual classes from the comfort of your office. Getting Started Guides: Comprehensive guides to help you navigate the fundamentals of Vectorworks. In-Person Training Opportunities Customized On-Site Sessions: Hands-on training delivered directly to your office or regional event. One to One: Engage in interactive learning at our training locations. Get Vectorworks https://www.vectorworks.net ⺠downloads ⺠ServicePack Vectorworks, Inc. 2D 3D CAD BIM software for Mac or Windows allows designers to transform the world. Project sharing makes it easy. Download or try today. Module 1: Grasping CAD and Vectorworks Understanding the Role of CAD in Design Getting Acquainted with Vectorworks Software Module 2: Configuring Your Workspace Customizing Your Workspace Essential Options and Preferences Module 3: Mastering Foundational Drawing Skills Techniques for Drawing Object Selection Methods Module 4: Advanced Object Manipulation Merging Shapes Reflecting Objects Rotating Objects Grouping Elements Module 5: Precision Drawing and Scaling Techniques Working with Scale Setting Preferences for Accuracy Creating and Saving Templates Module 6: Achieving Accurate Object Placement Ensuring Drawing Precision Precise Object Movement Module 7: Advanced Editing Methods Utilizing Fillet Tool Applying Offset Function Module 8: Understanding Object Attributes and Groups Basic Attribute Management Editing Object Groups Module 9: Object Duplication Techniques Linear Duplicates Rectangular Duplicates Circular Duplicates Module 10: Crafting Room Plans Designing Walls Incorporating Windows and Doors Module 11: Development of Room Plans Methods for Room Plan Drawing Module 12: Exploring Additional Attributes Hatch Patterns Gradients Image Fills Module 13: Creating Elevation Drawings Elevation Drawing Techniques Effective Approaches Module 14: Importing Images for Graphic Use Graphic Illustration Integrating Images Module 15: Symbols and Resource Handling Symbol Creation Introduction to Resource Browser Module 16: Organizing Drawings Using Design Layers Optimizing Design Layer Utilization Module 17: Labeling Drawings and Title Blocks Drawing Labels Title Block Text Placement Module 18: Plotting and Printing Methods User Interface Navigation and Terminology Printing Approaches Module 19: Generating Drawing Sheets A1, A2, and A3 Sheet Formats Module 20: Utilizing Viewports Effectively Managing Multiple Views Module 21: Professional Model Presentation Techniques Paper Space Presentation Conversion to PDF Formats Module 22: File and Project Management Module 23: Object Display and Terminology Module 24: Objects and Data Management Module 25: Precise Object Placement Object Snapping Quick Selection Module 26: Dividing and Measuring Objects Module 27: Dimensioning and Annotations Module 28: Working with Text Elements Module 29: Customizing Tool Palettes Module 30: Organizing Tool Palettes Module 31: Efficient Tool Palette Usage Module 32: Standard Views and Drawing Techniques Module 33: Drawing Curved Shapes Arcs, Donuts, and Ellipses Drawing Module 34: Real-World Units and Measurements Module 35: Object Manipulation Adjusting Object Angles Module 36: File Handling and Management Saving, Exiting, and Opening Projects Module 37: Creating Mirrored Images Module 38: Introduction to 3D Modeling Creating Extrusions Basic 3D Concepts Understanding For a free 30-day trial of Vectorworks, request an evaluation serial number at the provided link. https://www.vectorworks.net/trial Learning Outcomes of the Vectorworks Basics to Essentials Training Course: Proficiency in Vectorworks software, mastering its basic and essential features. Enhanced design skills and efficient workflows for architectural, landscape, and entertainment projects. Customized training based on individual needs and expertise levels. Flexibility with online and on-site options for convenient learning. Access to Vectorworks University with a wealth of resources for continuous learning. Interactive virtual classrooms and immersive hands-on training for practical experience.
Who is this for? Essential Adobe InDesign Training Course. Acquire Adobe InDesign basics from certified instructors. Master layout design, typography, and core design concepts. Opt for in-person or live online sessions. Receive a Certificate of Completion and lifelong email assistance. Lean desktop publishing skills and quality layouts. Click here for more info: Website Duration: 5 hours Approach: Individualized 1-on-1 training with customized content. Schedule: Flexible sessions, available Monday to Saturday from 9 am to 7 pm. Course Outline: Module 1: Introduction to Adobe InDesign (1 hour) Familiarize with workspace and tools Create new documents with appropriate page size and margins Effectively format text and images Customize the interface for efficient workflow Module 2: Text Formatting and Styles (1 hour) Apply consistent character and paragraph styles Manage text flow using frames Organize lists with bullets and numbering Master special characters for precise typography Module 3: Working with Images (1 hour) Import and position images in documents Adjust image size and alignment within frames Create professional layouts with text wrapping around images Enhance visuals with image frames and effects Module 4: Layout Design (1 hour) Create precise grids and guides for alignment Arrange objects for balanced layouts Streamline work with layers Maintain consistency using master pages and templates Module 5: Printing and Exporting (1 hour) Understand color modes and print principles Export to PDF and other formats for diverse outputs Ensure print readiness through preflighting Efficiently archive and manage InDesign files Through practical exercises, solidify your grasp of each module, enabling you to design visually appealing layouts, craft documents for various purposes, and manage InDesign projects adeptly. Adobe InDesign's potential is vast, and this fundamentals course opens doors for you to explore diverse design projects. Seize this opportunity to unleash your creative prowess with InDesign! Upon completing the Adobe InDesign Fundamentals course, participants will be able to: Master InDesign Tools: Demonstrate proficiency in utilizing InDesign's essential tools, workspace, and interface for effective design workflows. Layout Design Skills: Create visually appealing layouts using grids, guides, and balanced object arrangements, ensuring professional-quality design. Text Formatting Mastery: Apply consistent character and paragraph styles, manage text flow, and enhance typography with special characters. Image Manipulation Expertise: Import, position, and enhance images within frames, integrating them seamlessly into layouts. Printing and Exporting Proficiency: Understand color modes, print principles, and export documents to various formats, ensuring print readiness and diverse output options. Efficient Project Management: Utilize layers, master pages, and templates for streamlined project organization and management in InDesign. Book Recommendations: "InDesign CC Classroom in a Book" by Kelly Kordes Anton and John Cruise: This official Adobe guide provides hands-on lessons and practical techniques for mastering InDesign's core features. "InDesign Type: Professional Typography with Adobe InDesign" by Nigel French: Explore advanced typography techniques, layout principles, and typographic finesse specific to Adobe InDesign. "Real World Adobe InDesign CC" by Olav Martin Kvern, David Blatner, and Bob Bringhurst: A comprehensive guide offering practical insights, tips, and real-world techniques for InDesign users of all levels. "The Adobe InDesign CS6 Book for Digital Photographers" by Scott Kelby: Focused on integrating photography with InDesign, this book provides valuable insights into creating visually stunning layouts with images. "InDesign Secrets" by David Blatner and Anne-Marie Concepción: This book is packed with expert tips, tricks, and techniques that can significantly enhance your efficiency and creativity in InDesign. 1-on-1 InDesign Courses: Personalized Learning: Tailored 1-on-1 courses designed to meet your specific learning needs and goals. Expert Instructors: Learn from industry professionals with extensive experience in animation and design. Flexible Scheduling: Schedule sessions at your convenience, allowing you to balance learning with your busy lifestyle. Comprehensive Curriculum: Dive deep into animation techniques, software mastery, and creative skills through our comprehensive courses. Hands-On Training: Get practical, hands-on experience with real-world animation projects, enhancing your skills effectively. Individual Attention: Benefit from personalized attention and detailed feedback from instructors, ensuring your progress and understanding. Professional Development: Acquire skills relevant to the industry, empowering you for career advancement in animation and related fields. Portfolio Enhancement: Develop a strong portfolio with the guidance of experts, showcasing your newfound skills and creativity. Post-Course Support: Enjoy continued support even after the course completion, ensuring you have resources for ongoing learning and growth. Certification: Receive a certificate upon course completion, validating your expertise and enhancing your professional credentials. Course Highlights: Master Adobe InDesign's key features for layout, text, images, and graphics. Learn design principles and typography techniques for visually appealing documents. Efficiently handle multi-page projects like magazines and brochures. Utilize styles, templates, and libraries for streamlined design and consistency. Explore advanced techniques for interactive PDFs and digital publishing. Earn a Certificate of Completion for your Adobe InDesign proficiency. Flexible learning options: in-person or live online sessions. Lifetime email support for ongoing assistance after the course. Adobe InDesign Learn & Support https://helpx.adobe.com ⺠support ⺠indesign Get started with Adobe InDesign. Find tutorials, the user guide, answers to common questions, and help from the community forum.
The Internet of Things (IoT) promises a wide range of benefits for industry, energy and utility companies, municipalities, healthcare, and consumers. Data can be collected in extraordinary volume and detail regarding almost anything worth measuring, such as public health and safety, the environment, industrial and agricultural production, energy, and utilities.
If you want to keep up with the latest trends in business and project management, IIL's International Project Management Day is the must-attend event of the year! Approaching its 19th Anniversary, IPM Day gathers thought leaders, industry experts, and business professionals worldwide for a rich and immersive learning experience. You will gain new knowledge, skills, and best practices to navigate complex projects and adapt to change in a dynamic business landscape. Embrace the need for change and adaptability. By embracing new ideas, perspectives, and approaches we open ourselves up to endless possibilities for growth and improvement. Empower yourself and your teams by providing them with the necessary tools, resources, and support to drive meaningful and sustainable transformation. Evolve and harness the power hidden behind the uncertainty of our current world. Together we can build a brighter, more efficient, and sustainable tomorrow. Use code FINDCOURSES to receive $12 off this event! Up to 26 PDUS Keynotes The Key to Project Management Leadership Success: Engaging Your Team Members The Missing Piece in Leadership Styles & Practices AI in Project Management & Business: Panel Discussion Presentations Embracing Hybrid Ways of Working Project Management 4.0, PMO Mindset, and Project Manager Power Skills Maximizing Team Performance: The Intersection of Brain Chemistry and Team Building Becoming the Warrior: Strategies for Achieving Goals Arrows in Your Project Management Quiver Excel Tips & Tricks You Probably Haven't Seen Before Unleashing the Potential of a Distributed Workforce From Risks to Requirements - An Approach to Project Initiation Practical Implications of Artificial Intelligence to the Project Management Community Smart City Lab - Project Perspective Inclusive Leadership: Building Great Companies on Purpose Self-Paced Courses Kanban: A Beginner's Guide to Getting Started Understanding Lean Fundamentals
Project management can seem scary and rather intimidating. The whole aim of this programme is to give people a simple and straightforward way of dealing with projects without having to use complex and confusing systems. This two-day course is designed to introduce the apparently complex world of project management in a simple and practical manner. The programme is for anybody who has to run a project of any nature. It has been attended by people from as diverse fields as events management, fashion, charities, oil companies and so on. The programme is run without using any IT project management systems although an introduction can be given if required. At the end of the programme participants will leave understanding: What a project is and why projects are so important today The roles of a project manager Some key language and concepts A simple 5-step model for organising projects How to make sure you understand what your 'client' really wants A set of three simple tools to plan the project How to make decisions What to monitor when the project is running How to close the project 1 Introduction What is the aim of this programme? 2 Background thinking What is a project? The project manager's eternal triangle (cost-quality-time) What are the characteristics of successful projects? Who are the key characters in a project? What are the roles of a project manager? 3 The project process Why have one? 4 Project initiation What is the aim? Identifying key information Key skill: mission analysis Initial risk analysis Document and sign-off 5 Decision-making - 'Stop, Think, Act!' The 'Stop, Think, Act!' technique Recognise the opportunity to make a decision The 3 Cs - making sure we understand the decisions we have to make Identifying options Making your decision Taking it to action 6 Creativity 7 The planning stage Identify all discrete tasks Sequence and dependencies Time line - critical path Resources Project base-line 8 Execution stage - delivering the result Monitor Evaluate Adapt Control Review 9 The project close Review Documentation Have we delivered? What have we learned?
The aim of this course is to provide project managers, project engineers and project support staff with a toolkit they can use on their projects. The tools range from the simple that can be used on all projects to the advanced that can be used where appropriate. This programme will help the participants to: Identify and engage with stakeholders Use tools for requirements gathering and scope management Produce better estimates using a range of techniques Develop more reliable schedules Effectively manage delivery DAY ONE 1 Introduction Overview of the programme Review of participants' needs and objectives 2 Stakeholder management Using PESTLE to aid stakeholder identification Stakeholder mapping The Salience model Stakeholder engagement grid 3 Requirements management Using prototypes and models to elucidate requirements Prioritising techniques Roadmaps Requirements traceability 4 Scope management Work breakdown structures Responsibility assignment matrix 5 Delivery approaches Sequential Agile 6 Estimating Comparative estimating Parametric Bottom-up Three-point estimating Delphi and Planning Poker Creating realistic budgets DAY TWO 7 Scheduling Critical path analysis Smoothing and levelling Timeboxing Team boards Monte Carlo simulations Probability of completion 8 People management Situational Leadership The Tuckman model Negotiation Conflict management Belbin 9 Monitoring and control Earned value management 10 Course review and action planning Identify actions to be implemented individually Conclusion PMI, CAPM, PMP and PMBOK are registered marks of the Project Management Institute, Inc.
Agile project management, already widely used for software development, is increasingly recognised as having much more general application. Continuous improvement programmes, business change projects, new technology development, research and development and a variety of other scenarios characterised by rapid change and high uncertainty can all benefit from an Agile approach. This programme presents the concepts and methods of Agile project management, and shows how to apply them to a range of project and change management situations. Participants will learn: how Agile project management can help with project and change management the 4 values and 12 principles of the Agile 'manifesto' and the range of Agile methodologies how to apply Agile project management methods and techniques in a range of project scenarios alternative Agile project management methods and how they can be applied and adapted what makes Agile project teams succeed the key roles and responsibilities needed to enable Agile project teams to work effectively how to encourage an Agile mindset within their organisation and how to move toward an Agile approach to managing projects 1 Introduction to Agile project management Overview of 'classical' project management and methodologies The link between project success and management performance Limitations of classical approaches and the need for Agile methods The 4 values and 12 principles of the Agile manifesto explained Agile project management values:Individuals and interactions over processes and toolsWorking outputs over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan The cultural challenges of using Agile project management Choosing when and how to adopt Agile project management 2 Initiating a project using Agile project management Some key Agile methodologies explained: SCRUM, XP, Crystal Identifying and engaging project stakeholders; defining roles and responsibilities Setting the project vision and goals; defining project scope The Agile approach to requirements capture and elicitation of needs Tools and techniques for capturing and characterising requirements The role of documentation, reporting and process management 3 The Agile approach to definition and planning Understanding Agile planning; the 'planning onion' concept Developing the culture needed for collaborative involvement and iterative planning Defining project deliverables; the 'product backlog' concept Tools and techniques for defining and prioritising requirements in Agile projects Understanding and applying Agile estimating techniques Dealing with uncertainty and managing risks 4 The Agile approach to execution and delivery The results orientated, fast adapting culture of Agile teams The monthly 'Sprint' process for project planning and review The disciplines needed for effective daily SCRUM meetings Reviewing progress, managing change and project reporting Testing, completing and handing over of work packages Managing the interface between the project team and the business 5 Leadership and teamwork in Agile project teams Why Agile teams are different: the importance of individuals and interactions The skills and attributes needed to lead an Agile project team The challenges faced and skills needed by Agile team members Recognising team development needs; adopting the right leadership style Making the transition from project manager to Agile coach Key coaching skills explored: mentoring, facilitating, managing conflict