• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

10659 Professional Skills Course (PSC) courses delivered On Demand

Diploma in Child Care

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Diploma in Child Care will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Diploma in Child Care will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Diploma in Child Care and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Diploma in Child Care is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Diploma in Child Care. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Diploma in Child Care will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Understanding Child Development Understanding Child Development 00:24:00 Module 02: Caring for Children Care for Children 00:24:00 Module 03: Healthy Food, Healthy living Healthy Food, Healthy Living 00:23:00 Module 04: Keeping Children Healthy & Safe Keeping Children Healthy & Safe 00:31:00 Module 05: Child Protection Child Protection 00:24:00 Module 06: Play, Imagination and Creativity Play, Imagination and Creativity 00:27:00 Module 07: Early Years Provision Early Years Provision 00:16:00 Module 08: Children with Special Needs Children with Special Needs 00:39:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Diploma in Child Care
Delivered Online On Demand3 hours 28 minutes
£11.99

Level 5 Certificate in Cleaning

4.7(47)

By Academy for Health and Fitness

If you want to clean up your act and clarify how to clean at a higher level, you've come to the right place. Our Cleaning Certificate program goes beyond just how to vacuum and effectively shows you how to clean a home from top to bottom. Our top-notch curriculum and detailed instruction plan were created by an industry expert and covered everything related to cleaning skills. You won't miss a thing. Interested? Home-keeping has always been challenging. With our different levels of certificates, you'll learn the tricks and secrets to being a professional cleaner. In addition, certificates improve your resume, making your home-cleaning service more valuable to your clients! Learning Outcomes The Cleaning Certificate is designed to help you develop the skills and knowledge required to enter the cleaning field. We cover topics such as cleaning equipment, products and clothing; bathroom and toilet cleaning; de-greasing and carpet cleaning; as well as dealing with non-routine waste and chemical safety. The course is not limited to a single industry but covers cleaning in all aspects of a business. Why Prefer Us? With well-researched course materials and instructor-guided videos, we'll teach you everything you need to know to become a cleaner. Earning your Cleaning Certificate is now easier than ever! With our online-only course, there's no preparation time spent in the classroom, Our innovative and engaging content keeps you relatively entertained while studying. CPDQS accredits our course, and you'll earn a certificate recognized internationally. As a bonus, you'll receive a free student ID card worth £10! Free Assessments 24/7 Tutor Support. Whether you want to change careers and pursue a career as a Cleaning Technician or want to boost your prospects of finding a higher-paying or more fitting career, studying for and gaining the skills in Cleaning couldn't be easier. The Level 5 Certificate in Cleaning course will provide you with the skills and an understanding of the legal requirements necessary to start and operate a successful cleaning business. The course is designed to give you a good grounding in the law, as well as introduce you to all aspects of personal, social and economic aspects of running a business successfully. Finally, prepare for your Level 5 Certificate In Cleaning exam by studying the module contents and reading through the mock exam before sitting the actual exam. *** Course Curriculum *** Here is the curriculum breakdown for this course: Module 01: Introduction Module 02: The Diversity of Cleaning Jobs Module 03: Equipment, Products and Clothing Module 04: House Cleaning Module 05: Food Kitchen and Commercial Kitchen Cleaning Module 06: Bathrooms and Toilets Module 07: Office Cleaning Module 08: External Surfaces and Areas Module 09: Dealing with Non-Routine Waste Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Starting a Cleaning Business and Planning for it Module 12: Running the Business with Quality Service Module 13: Customer Satisfaction Module 14: Management of Staff Module 15 Marketing, Advertising and Sales Module 16: Expansion Management Module 17: Business Insurance, Tax and Additional Equipment Assessment Process Once you have completed all the modules in the Level 5 Certificate in Cleaning course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Level 5 Certificate in Cleaning course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is open to anybody: Interested in the topic, whether it be for personal reasons or professional development. Needing training and knowledge to learn more about cleaning. Regardless of whether they have prior skills or no experience. Worried that they are not capable of fully cleaning an area or house. Wanting to learn both the methods and mindset needed to clean like an expert. Requirements You will not need any prior background or expertise to enrol in this course. Career path By completing the Level 5 Certificate in Cleaning training, you will be able to significantly demonstrate your acquired cleaning abilities and knowledge. And can give you an advantage in career progression, job applications, and personal mastery in this area. Specialist cleaning, Senior managerial Supervisory role. Starting your own cleaning business.

Level 5 Certificate in Cleaning
Delivered Online On Demand6 hours
£12

Import/Export Diploma

4.7(47)

By Academy for Health and Fitness

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< In autumn, you plot and plan. In spring, you move! If you are looking to embark on a long-standing, sought-after career, take the first step to a successful walk of life with this highly regarded Diploma in Import/Export at QLS Level 4. "Creativity is an import/export business" Be the perfectionist of this creative business and shine as a successful entrepreneur. This Import/Export processing course will provide you with the essential knowledge and skills and helps you flourish in your career. This Diploma in Import/Export at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The Import/Export course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Import/Export course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Import/Export course. After this Import/Export course, you will be able to learn: An in-depth study of the fundamentals of import and export. In-depth understanding of all import/export laws and regulations. Step-by-step instructions about how to organise your import/export business. For an import/export firm, familiarity with the three E's of product selection is essential. Expertise in locating clients and determining your target market. Knowledge of the most crucial aspects of being a successful exporter. Strong documentation and supply chain management knowledge. Pricing, payment, and shipment procedures are all skills that must be mastered. Knowing the tools that are required for trading. Why Prefer Us? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this Import/Export Diploma: Module 01: Introduction Module 02: Organising the Import/Export Operation Module 03: Products for Your Import/Export Business Module 04: Target the Marketing and Find Your Customers Module 05: Searching, Marketing, and Distribution Module 06: Documentation and Supply Chain Management Module 07: Pricing, Payment and Shipping Procedure Module 08: Necessary Tools for Trading Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Import/Export at QLS Level 4 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Import/Export Diploma is ideal for: Entrepreneurs who want to explore international trade opportunities Individuals who want to start a career in import/export operations Existing import/export traders who want to enhance their knowledge and skills Requirements You will not need any prior background or expertise to enrol in this Import/Export Diploma. Career path With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at; Import and Export Controller/ Coordinator/ Operator Sales & Shipping Administrator Import/Export Administrator Depending on your profession, you may receive anything between £25,000 to £75,000 per year in the UK. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Import/Export Processing at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Import/Export Processing at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Import/Export Diploma
Delivered Online On Demand3 weeks
£12

Copywriting (Copy) Course

4.7(47)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Copywriting (Copy) course might help you get there! Expand your expertise with high-quality training - study the Copywriting (Copy) course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Copywriting at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Copywriting (Copy) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Copywriting (Copy) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Copywriting (Copy) Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charges will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Copywriting (Copy) course: Module 1: Introduction Module 2: Basics Module 3: Eye-Catching Headlines Module 4: Attention-Grabbing Advertisements Module 5: Essential Copywriting Skills Module 6: Online Copywriting Module 7: Press Related Copywriting Module 8: Print Media Copywriting Module 9: Copywriting for Mainstream Media Module 10: Copywriting for Other Media Module 11: How to Write Better Copy Module 12: Final Tips Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Copywriting at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPD QS Digital certificate - £10 Diploma in Copywriting at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Copywriting at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Copywriting (Copy) Course
Delivered Online On Demand3 weeks
£12

School Administrator Training

4.7(47)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique School Administrator Course might help you get there! Expand your expertise with high-quality training - study the School Administrator and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the School Administrator online training course. This Diploma in School Administrator at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The School Administrator course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Why Prefer This School Administrator Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPD QS after completing the School Administrator course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** School Administrator Module 1: Introduction to School Administration Module 2: Types of Schools in the UK Module 3: Workplace Development Module 4: Creating and Maintaining a School Culture Module 5: Educational Administration and Management Module 6: Safeguarding Students Module 7: Child Development Module 8: Serious Behavioural Issues and Problems of Students Module 9: Managing School Premises Module 10: Safety and Maintenance As an Administrator Module 11: Self-Management and Dealing with Stress Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in School Administrator at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD QS Accredited Certificate Digital certificate - £10 Diploma in School Administrator at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in School Administrator at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPD QS Upon finishing the School Administrator course, you need to order to receive a Certificate Accredited by CPD QS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

School Administrator Training
Delivered Online On Demand3 weeks
£12

Speech And Language Therapy Diploma

4.3(43)

By John Academy

Speech and Language Therapy Diploma Description: 1.4 million children in the UK suffer from long term speech and language disorders. Fortunately, these children can overcome the speech difficulties with the right therapy and learn to express themselves without any glitches. If you want to pursue a career where you can help others live a better life, then speech therapy is your call. This Speech and Language Therapy Diploma is the best training ground for aspiring speech therapists. Starting from the basics Speech and Language Therapy Diploma course will introduce you to speech therapy's basic principles. You will gain an understanding of the scientific aspects of language and speech. This course will provide the necessary skills to deal with communication disorders like aphasia. It will enhance your ability to identify the problem and take action accordingly. Speech and language therapistscarry a huge amount of responsibilities. Enrol on the Speech and Language Therapy Diploma course and get a certificate to boost your career prospects. Disclaimer Please note that in this Speech And Language Therapy Diploma Course you will come across all the basic guidelines of a Speech and Language Therapist to boost and shine your knowledge in this particular field. However, the title Speech Therapist is protected by the HCPC and completion of this course does not entitle you to use the protected title or practise as a Speech Therapist. Also, it does not qualify you to join the HCPC register. If you are looking for a course to comply with HCPC's requirements, please contact the relevant authority. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Speech and Language Therapy Diploma Course for? This is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential field-related skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will have a clear understanding of your job role and the industry, and this will help you to brighten up your career in the relevant job market. Speech And Language Therapy Diploma - Updated Version Module 01: An Overview of Speech Therapy 00:13:00 Module 02: The Science of Speech 00:20:00 Module 03: The Anatomy of Speech 02:00:00 Module 04: Characteristic of Speech: Linguistic Discipline 00:27:00 Module 05: Literacy and Language Development 00:22:00 Module 06: Child Speech & Language Disorders 00:32:00 Module 07: Adult Speech & Language Disorders 00:29:00 Module 08: How to Help a Child with SL Difficulties 00:25:00 Assignment Assignment - Speech And Language Therapy Diploma 00:00:00 Speech And Language Therapy Diploma - Old Version Introduction to Speech and Language Therapy Introduction to Speech and Language Therapy 00:30:00 Main Ethical Principles of ASHA 00:45:00 Language Acquisition and Literacy Development Literacy, Roles of SLT and Preliteracy in Newborns 00:30:00 The Scientific Aspects of Language and Speech Speech Science 00:30:00 Basic Structure and Function of the Human Nervous System 00:20:00 Basics of Linguistics 00:30:00 Communication Disorders Communication Disorders and Fluency disorder 00:20:00 Speech disorders 00:30:00 Language Disorders 00:20:00 Aphasia 00:30:00 Other Speech and Language Disorders Agnosia, Attention-Deficit/Hyperactivity Disorder and Dementia 00:45:00 Understanding Brain Damage Locations 00:20:00 Traumatic Brain Injury 00:05:00 Huntington's disease and Parkinson's Disease 00:30:00 Swallowing Disorders 00:45:00 Mock Exam Mock Exam - Speech And Language Therapy Diploma Course 00:20:00 Final Exam Final Exam - Speech And Language Therapy Diploma Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Speech And Language Therapy Diploma
Delivered Online On Demand12 hours 38 minutes
£11.99

Medical Secretary / Medical Administrator

By Imperial Academy

Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Medical Secretary / Medical Administrator
Delivered Online On Demand
£12

Understanding International Relations

5.0(5)

By Online Training Academy

Explore the intricate web of global interactions with our comprehensive course, "Understanding International Relations." Whether you're a seasoned professional or a curious beginner, this course offers a deep dive into the complexities that shape our world today. Here's what you'll discover: Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course on Understanding International Relations, learners explore various aspects that shape global politics and interactions among countries. They delve into historical contexts to understand how past events influence present-day international affairs. The course introduces different theories like Realism, Liberalism, Marxism, and Constructivism, offering insights into how these perspectives explain the behaviors of nations and international systems. Students examine the key actors involved in international relations, including states, international organizations, and non-state actors, and analyze their roles and impacts. They gain an understanding of the complexities of war and its implications on global stability and security. The course also covers international organizations, exploring their functions and contributions to global governance. Additionally, learners study international political economy, focusing on how economic factors shape diplomatic relations and global policies. Recent issues in international relations are also discussed, providing insights into contemporary global challenges and their significance on a global scale. Course Curriculum Module 01: Historical Context Module 02: Theories in International Relations I Realism and Liberalism Module 03: Theories in International Relations II The Marxist, The Constructivist and The Module 04: Actors in International Relations Module 05: Understanding International Relations Module 06: War Module 07: International Organisations Module 08: International Political Economy Module 09: Recent Issues in International Relations Learning Outcomes: Analyse historical events shaping global politics in historical context. Compare and contrast realism and liberalism theories in international relations. Evaluate Marxist and Constructivist perspectives in global political analysis. Identify key actors influencing international relations dynamics. Explain theories and concepts underlying international political economy. Assess recent issues impacting contemporary international relations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students interested in global politics and diplomatic relations. Individuals pursuing careers in international organisations or diplomacy. Scholars aiming to understand global conflicts and peace-building efforts. Professionals in governmental or non-governmental international relations roles. Anyone curious about the economic dimensions of global diplomacy. Career path Diplomatic Officer International Relations Researcher Policy Analyst Foreign Affairs Consultant International Development Officer Trade Policy Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Understanding International Relations
Delivered Online On Demand2 hours 3 minutes
£10

Enhancing Customer Service Skills

5.0(5)

By Online Training Academy

In today's fast-paced world, mastering Customer Service skills is imperative. This Customer Service course equips individuals with the essential tools to excel in various professional fields. Effective communication, relationship building, and the ability to handle customer complaints are crucial elements emphasized throughout. With the rise of technology, understanding how to provide exemplary Customer Service via various platforms is indispensable. These skills not only enhance daily interactions but also significantly improve prospects in the job market, particularly in the UK. Employers seek candidates proficient in Customer Service, offering competitive salaries averaging £25,000 to £30,000 per annum. The demand for skilled Customer Service professionals is on the rise, with job opportunities expanding by 10% annually. This course opens doors to diverse career paths, providing a solid foundation for success in today's customer-centric industries. Key Features: CPD Certified Customer Service Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Customer Service Module 02: Effective Communication Skills Module 03: Relationship Building Module 04: The Right Customer Service Personality Module 05: Dealing with Customer Complaints Module 06: Customer Service via Technology Learning Outcomes: Master customer service fundamentals for enhanced client interactions and satisfaction. Hone communication skills to convey information effectively and build rapport. Cultivate strong relationships with customers to foster loyalty and trust. Identify and develop the ideal personality traits for exceptional service provision. Learn strategies to effectively address and resolve customer complaints and concerns. Harness technology to deliver seamless and efficient customer service experiences. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Enhancing Customer Service Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Enhancing Customer Service Skills. Moreover, this course is ideal for: Customer service professionals seeking skill enhancement. Retail and hospitality staff aiming to improve customer interactions. Call center representatives looking to refine communication techniques. Individuals transitioning to customer service roles for the first time. Business owners or managers wanting to elevate team's service standards. Requirements There are no requirements needed to enrol into this Enhancing Customer Service Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Enhancing Customer Service Skills course. Career path After finishing this Customer Service Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Service Skills are: Customer Service Representative - £18K to 25K/year Retail Sales Associate - £17K to 23K/year Call Centre Operator - £18K to 26K/year Hospitality Assistant - £16K to 22K/year Client Support Specialist - £20K to 28K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Enhancing Customer Service Skills
Delivered Online On Demand1 hour 24 minutes
£10

Level 7 Event Management

5.0(5)

By Online Training Academy

Are you ready to step into the dynamic world of event management and take your career to new heights? Our comprehensive Level 7 Event Management course is designed to equip you with the essential skills and knowledge needed to thrive in this fast-paced industry. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Level 7 Event Management course, learners will gain comprehensive knowledge and skills essential for organizing successful events. They will understand the intricacies of event planning from start to finish, including invitation strategies and the critical steps involved in planning. The role of event planners will be explored, focusing on decision-making under pressure and maintaining personal effectiveness. Learners will also delve into managing food and beverage operations, ensuring food safety and hygiene standards are met in catering. The course covers crucial aspects like event security, effective event marketing, and creating appealing event decorations. Furthermore, learners will grasp the importance of effective communication in event management and learn methods for handling cleaning and waste disposal during and after events. Overall, this curriculum equips learners with the expertise needed to handle various aspects of event management professionally and efficiently. Course Curriculum Module 01: Invitation to the Event Module 02: Steps to Plan an Event Module 03: Role of an Event Planner Module 04: Personal Level Decision making Under Stress Module 05: Management of Food and Beverage Operations Module 06: Food Safety in Catering Module 07: Food Safety and Hygiene Module 08: Events and Clients Module 09: Event Security Module 10: Event Marketing Module 11: Event Decorations Module 12: Event Classification Module 13: Effective Communication Module 14: Cleaning and Waste Disposal Module 15: Catering at Events Learning Outcomes: Understand event planning fundamentals and invitation protocols. Apply stress management techniques in event decision-making processes. Demonstrate knowledge of food and beverage operations management. Implement food safety and hygiene practices in catering settings. Develop effective event marketing strategies and client management skills. Execute event security measures and manage event decorations effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to excel in event management roles. Event planners seeking to enhance their operational skills. Catering professionals interested in expanding their career opportunities. Marketing professionals aiming to specialize in event promotion. Security personnel looking to transition into event security management. Career path Event Coordinator Event Manager Catering Manager Marketing Executive (Events) Security Manager Food and Beverage Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 7 Event Management
Delivered Online On Demand3 hours 48 minutes
£10