113 Professional Selling Skills (PSS) courses in Cardiff delivered Live Online

Minute Taking Course Overview: This Minute Taking Course is designed to equip learners with the essential skills needed to effectively capture, organise, and communicate meeting details. The course covers the key elements of minute-taking, from preparation to the final report, and helps learners build confidence in their ability to record decisions and actions. Upon completion, learners will have developed a comprehensive understanding of minute-taking processes, ensuring they can produce accurate, concise, and professional meeting minutes for any organisation or professional setting. Course Description: This course delves into the fundamentals of minute writing, covering everything from preparing for minute-taking to the essential roles and responsibilities of a minute taker. Learners will explore topics such as understanding meeting structures, recording decisions, and action points, and the role of technology in improving minute-taking efficiency. In addition, the course offers tips for improving minute-taking skills, along with building the confidence needed for effective participation in meetings. By the end of the course, learners will have the tools to efficiently document meetings, ensuring clarity and accuracy in every record they create. Minute Taking Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their minute-taking skills. Professionals aiming to improve their meeting documentation. Beginners with an interest in administrative support roles. Anyone involved in business meetings or organizational documentation. Career Path: Administrative Assistant Executive Assistant Meeting Coordinator Office Manager Personal Assistant Project Manager Event Coordinator

Listening Course - The Power of Listening Course Overview The "Listening Course - The Power of Listening" equips learners with essential listening skills, enabling them to effectively engage in conversations and enhance communication. By exploring various listening techniques and understanding the difference between active and passive listening, this course helps individuals sharpen their ability to listen attentively. It will empower learners to build stronger relationships, improve professional communication, and foster a more understanding environment. Upon completion, participants will have developed advanced listening abilities that will enhance both personal and professional interactions. Course Description In this comprehensive course, learners will delve into the different types of listening and explore the distinct approaches of active versus passive listening. Through examining key listening techniques, they will discover ways to improve their skills and recognise the difference between simply hearing and truly listening. Learners will also gain an understanding of the benefits of strong listening skills, such as enhanced decision-making and improved relationships. This course will provide learners with valuable insights into refining their communication, both in everyday conversations and in professional settings, making them more effective listeners. Listening Course - The Power of Listening Curriculum Module 01: Introduction Module 02: Lead Generation with Attraction Marketing for Business Module 03: Types of Listening Module 04: Difference Between Active and Passive Listening Module 05: Difference Between Listening and Hearing Module 06: Ways to Improve Your Listening Skills Module 07: What are Good Listening Skills Module 08: Benefits of Good Listening Skills Module 09: Conclusion (See full curriculum) Who is this course for? Individuals seeking to improve their communication skills. Professionals aiming to enhance their leadership and interpersonal abilities. Beginners with an interest in developing effective listening techniques. Anyone wanting to build stronger relationships through better communication. Career Path Customer Service Representative HR Professional Communications Specialist Sales and Marketing Expert Leadership and Management Roles Mediation and Conflict Resolution Specialist

Medical Terminology Training Course Overview: This Medical Terminology Training course provides a comprehensive foundation in understanding the language used in healthcare settings. Learners will gain a solid understanding of medical terms related to human anatomy, various body systems, lab tests, and diagnostic equipment. The course is designed to offer practical value by enhancing communication within healthcare teams and improving accuracy in documentation. By the end of the course, learners will be able to recognise and correctly use medical terminology in professional settings, leading to better collaboration and patient care. Course Description: This course covers key areas of medical terminology, from human anatomy and physiological systems to diagnostic equipment and laboratory tests. Learners will explore the meanings behind commonly used medical terms, including acronyms and abbreviations, making it easier to communicate complex medical information effectively. Each module is structured to help learners familiarise themselves with different systems of the body, such as the cardiovascular, respiratory, and musculoskeletal systems, and the language used to describe them. By the end of the course, learners will have acquired the skills to confidently engage in medical environments, improving both their professional competency and their ability to interpret medical documents. Medical Terminology Training Curriculum: Module 01: Human Body Vocabulary with Pictures Module 02: Equipment, Instruments and Lab Tests Module 03: Acronyms and Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood and Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System (See full curriculum) Who is this course for? Individuals seeking to understand medical terminology. Professionals aiming to enhance communication within healthcare teams. Beginners with an interest in medical terminology or healthcare. Those working in administrative or support roles in healthcare settings. Career Path Medical Receptionist Health Administrator Medical Secretary Clinical Support Worker Laboratory Assistant Medical Records Coordinator

Dental Hygiene Online Course Course Overview: This Dental Hygiene Online Course offers a comprehensive introduction to the essential concepts and techniques in dental care. It covers topics such as dental anatomy, oral diseases, and the importance of personal dental hygiene. The course is designed to equip learners with the knowledge needed to maintain optimal dental health and address common dental concerns. Through this course, learners will gain a thorough understanding of oral care, which can be applied to both personal practice and professional environments. Course Description: In this course, learners will explore the fundamental aspects of dental hygiene, including the anatomy of the teeth, the prevention and treatment of dental diseases, and effective oral care methods. The course covers essential topics such as paediatric dental care, diet’s impact on dental health, and the benefits of herbal oral care. Learners will also gain insights into dental check-ups, dentures, and other aspects of oral health. By completing the course, learners will be well-prepared to promote and maintain dental hygiene, both personally and in various professional settings. Dental Hygiene Online Course Curriculum: Module 01: Introduction to Dental Hygiene Module 02: Benefits of Personal Dental Care Module 03: Dental Anatomy Module 04: Methods of Oral Care Module 05: Dental and Oral Diseases Module 06: Diet and Dental Health Module 07: Paediatric Dental Care Module 08: Herbal Oral Care Module 09: Dental Check-Up Module 10: Dentures (See full curriculum) Who is this course for? Individuals seeking to improve their dental health knowledge Professionals aiming to enhance their understanding of oral care Beginners with an interest in dental hygiene Those looking to pursue a career in the dental industry Career Path: Dental Hygienist Dental Assistant Oral Health Educator Dental Care Specialist Health and Wellness Educator

Email Writing Training Course Overview This Email Writing Training course provides learners with essential skills to compose clear, professional, and impactful emails in various business contexts. It covers fundamental principles of effective email communication, including tone, structure, and etiquette. Learners will develop the ability to manage their email correspondence efficiently, ensuring messages are concise and purposeful. By mastering these techniques, participants will enhance their professional communication, improve workplace collaboration, and present themselves confidently through written digital communication. This course is designed to support career progression by equipping learners with tools to write emails that engage recipients and achieve intended outcomes. Course Description This course delves into the core elements of effective email writing, guiding learners through the art of crafting well-structured messages tailored to different audiences and purposes. Topics include understanding the essentials of email communication, managing inbox organisation, selecting appropriate writing styles, and adopting the correct tone to suit professional settings. Additional advice focuses on avoiding common pitfalls and exercising caution in sensitive or complex correspondence. Throughout the course, learners will acquire the skills needed to produce clear, respectful, and compelling emails that facilitate smooth business interactions and enhance overall communication effectiveness in the workplace. Email Writing Training Curriculum Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution (See full curriculum) Who is this course for? Individuals seeking to improve their professional email communication skills. Professionals aiming to enhance workplace correspondence and career development. Beginners with an interest in mastering business writing techniques. Administrative staff and office workers looking to boost email efficiency. Career Path Administrative Assistant Office Manager Customer Service Representative Executive Assistant Communication Coordinator Sales and Marketing Assistant

Diary Management Course Overview This Diary Management course offers comprehensive training on effectively organising and managing personal and professional schedules. Learners will explore essential techniques for scheduling appointments, prioritising tasks, and optimising time use to enhance productivity. The course emphasises the development of strong organisational skills, enabling learners to efficiently handle daily commitments and improve workflow. By mastering diary management, participants will gain confidence in managing multiple responsibilities, meeting deadlines, and maintaining clear records. This course is valuable for anyone looking to streamline their time management and improve administrative efficiency in any professional setting. Course Description This course delves into the key components of diary management, including methods for note-taking, scheduling, task tracking, and using digital tools designed to support organisation. Participants will learn how to structure their diaries effectively to accommodate varied responsibilities, manage interruptions, and maintain focus on priorities. The learning experience incorporates techniques for using popular note-taking programmes and digital calendars, ensuring learners can integrate modern technology into their daily routines. Throughout the course, individuals will build skills in time optimisation and discover practical strategies to enhance their organisational capabilities, ultimately supporting improved professional performance and personal productivity. Diary Management Curriculum Module 01: Introduction to Diary Management Module 02: Taking and Organising Notes Module 03: Scheduling and Time Optimisation Module 04: Keeping Track of Tasks Module 05: Note-Taking Programs Module 07: Diary Management Tricks and Optimisation (See full curriculum) Who is this course for? Individuals seeking to improve their time and schedule management skills. Professionals aiming to enhance their organisational and administrative abilities. Beginners with an interest in developing effective diary and task management. Administrative assistants and office workers looking to boost efficiency. Career Path Personal Assistant Office Manager Executive Secretary Administrative Coordinator Project Administrator

Dealing With Difficult People Training Course Overview The "Dealing With Difficult People Training Course" equips learners with the essential skills to manage challenging interactions effectively. This course focuses on understanding the root causes of difficult behaviours, improving communication strategies, and applying techniques to maintain professionalism. Learners will gain valuable insight into handling conflicts, reducing stress, and fostering positive relationships in both personal and professional settings. The course is designed to enhance interpersonal skills, build resilience, and provide practical tools for managing difficult individuals in various environments. Course Description This course delves into essential strategies for managing difficult people and challenging interactions. Topics covered include understanding the psychology of difficult behaviour, mastering communication techniques, and building effective coping mechanisms for stress. Learners will explore practical tips for improving relationships, solving problems, and applying conflict-resolution strategies in real-life situations. The course also includes a bonus video focusing on managing emotions and anger, providing additional insight into emotional intelligence. By the end, learners will have developed a comprehensive toolkit for managing difficult people in various contexts, from the workplace to personal life. Dealing With Difficult People Training Course Curriculum Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People – Relationships Module 05: Difficult People – Solutions Module 06: Problem-Solving Module 07: Final Notes and Tips Module 08: Bonus Video – Dealing With Emotions & Anger (See full curriculum) Who is this course for? Individuals seeking to improve their interpersonal communication skills. Professionals aiming to manage challenging behaviours in the workplace. Beginners with an interest in conflict resolution or psychology. Anyone looking to enhance their emotional intelligence and resilience. Career Path Human Resources Specialist Customer Service Manager Conflict Resolution Specialist Team Leader/Manager Counselling and Therapy Roles Customer Support Representative

UK Politics Course Overview This course offers a comprehensive introduction to UK politics, providing an in-depth understanding of its structures, systems, and key political processes. Covering essential topics such as democracy, electoral systems, political parties, and pressure groups, the course offers valuable insights into how the UK’s political system operates. Learners will explore the dynamics between government, society, and international relations, equipping themselves with knowledge applicable to a wide range of professional settings. By the end of the course, students will gain a solid foundation in UK politics, enabling them to engage with current affairs more critically and effectively. Course Description The UK Politics course delves into the core components of the UK political system, exploring the history and functioning of democracy, electoral systems, and the role of political parties and pressure groups. Learners will gain an understanding of the structure and powers of government, the electoral process, and how the UK engages in global politics, particularly in relation to the European Union. The course is designed to provide both theoretical knowledge and practical insights, empowering learners to critically analyse political developments and debates. Key skills gained will include political analysis, problem-solving in political contexts, and an ability to engage with policy discussions. UK Politics Curriculum Module 01: Overview of UK Politics Module 02: Concept of Democracy Module 03: Electoral Systems Module 04: Political Parties in UK’s Representative Democracy Module 05: Pressure Groups in the UK Module 06: The European Union (See full curriculum) Who is this course for? Individuals seeking to understand the UK political system. Professionals aiming to enhance their knowledge of political structures. Beginners with an interest in politics and governance. Anyone looking to improve their analytical skills in political contexts. Career Path Political Analyst Policy Advisor Public Relations Specialist Government Official International Relations Consultant Political Campaigner

Acupressure for Pain Relief Course Overview This course, "Acupressure for Pain Relief," introduces learners to the effective and natural practice of acupressure for managing pain and improving well-being. It covers the principles of acupressure, focusing on its applications for alleviating stress, anxiety, and various physical discomforts. The course is designed to provide learners with a thorough understanding of acupressure techniques and meridian theory, helping them to integrate these practices into daily life or a professional setting. Upon completion, learners will have the knowledge to apply acupressure for pain relief and better overall health, enabling them to confidently use these techniques for personal well-being or as part of a complementary care routine. Course Description "Acupressure for Pain Relief" provides in-depth knowledge of the acupressure technique and its practical application for pain relief. Learners will explore acupressure theory, including meridians and pressure points, and gain an understanding of how this ancient therapy can alleviate stress, anxiety, and physical discomfort. The course covers the key benefits of acupressure, how to create treatment protocols, and how to use acupressure in various contexts. Throughout the course, learners will gain valuable insights into how acupressure promotes relaxation and enhances overall health. By the end of the programme, participants will have developed the skills to apply acupressure techniques for managing pain and promoting physical and mental well-being. Acupressure for Pain Relief Curriculum Module 01: Introduction Module 02: What is Acupressure? Module 03: What are Meridians? Module 04: Acupressure Treatment Protocol for Relieving Stress & Anxiety Module 05: Benefits of Acupressure (See full curriculum) Who is this course for? Individuals seeking to manage pain naturally. Professionals aiming to expand their knowledge of alternative therapies. Beginners with an interest in holistic health practices. Anyone interested in reducing stress and improving mental well-being. Career Path Acupressure Practitioner Holistic Health Consultant Wellness Coach Alternative Therapy Specialist Spa or Wellness Centre Practitioner

CBT for Abandonment Anxiety Course Overview: This course on CBT for Abandonment Anxiety explores the core principles of Cognitive Behavioural Therapy (CBT) as a tool for addressing abandonment anxiety. The programme is designed to provide learners with a comprehensive understanding of how CBT techniques can help individuals overcome fears related to abandonment, fostering emotional resilience and healthier relationships. Learners will gain insight into the underlying causes of abandonment anxiety, alongside methods for managing emotional distress, improving self-esteem, and building secure attachments. By completing this course, participants will be equipped to apply CBT strategies in both personal and professional settings, enhancing their ability to support others struggling with similar issues. Course Description: This course covers key topics such as the psychology behind abandonment anxiety, common behavioural patterns, and the role of cognitive distortions. Learners will delve into specific CBT techniques such as cognitive restructuring, exposure therapy, and emotion regulation strategies. Through structured learning, participants will explore how to identify and challenge irrational thoughts, manage emotional responses, and develop healthier relationship dynamics. Throughout the course, learners will also examine real-world case studies to better understand how CBT is applied to address abandonment anxiety. By the end of the course, learners will have gained valuable skills to manage anxiety and build lasting emotional resilience. CBT for Abandonment Anxiety Curriculum: Module 01: Introduction to Abandonment Anxiety Module 02: Understanding Cognitive Behavioural Therapy (CBT) Module 03: Cognitive Restructuring for Abandonment Anxiety Module 04: Exposure Therapy Techniques Module 05: Emotion Regulation and Mindfulness Module 06: Building Secure Attachments Module 07: CBT in Practice: Case Studies and Applications (See full curriculum) Who is this course for? Individuals seeking to manage abandonment anxiety Professionals aiming to enhance therapeutic skills in CBT Beginners with an interest in mental health and anxiety management Therapists looking to deepen their knowledge of CBT applications Career Path Cognitive Behavioural Therapist Mental Health Counsellor Clinical Psychologist Therapeutic Support Worker Anxiety Specialist in Healthcare