1163 Professional Selling Skills (PSS) courses

Great fundraising doesn’t just happen—it’s fuelled by connection, clarity, and conversations that matter. In this energising, practical session, leadership coach and author Jude Sclater will introduce the key principles behind Think Like A Coach—a simple, powerful approach to having more meaningful conversations at work. You’ll learn how to create space for reflection, shift from problem-solving to potential, and spark insight in everyday chats with your team or peers. At the heart of the session is a practical two-step coaching model you can use in any conversation—whether you’re checking in with a colleague, supporting a teammate through a challenge, or celebrating a success. It’s designed to work in the real world, even when time is tight. You’ll get a chance to try it out in small breakout rooms, using a real-life example: something that went well for you this week. It’s a light, positive way to practise the approach in action—and hear what others are learning too. About your facilitator: Jude Sclater is the author of Think Like A Coach, shortlisted for the 2025 Business Book Awards. She’s also the creator of a practical learning programme that helps managers lead with empathy and impact—one conversation at a time. With a decade of experience coaching leaders in professional services, she now supports organisations across sectors to build stronger teams through everyday coaching skills.

LEATHER CRAFT AND LEATHER SEWING TECHNIQUES: WHAT IS THIS COURSE ABOUT? This is a theoretical and practical introductory group tuition during which you will be taught common, essential leather crafting and sewing techniques and understand how working with leather differs from working with vegan leather or fabric.You will be taught how to correctly use hand tools, how to sew leather by hand and understand the most common finishing and construction techniques used in bag and accessory making. You will learn about different types of leather and understand how to select the correct type of material(s) for your project. You will receive an overview of the technical aspects of working with leather and constructing bags and accessories such as inking, burninshing, marking, cutting, gluing, reinforcing, skiving, debossing and more.You will learn how to saddle stitch, select the appropriate tools for this sewing technique, and produce your own samples of work to take home with you.You will receive relevant, useful and informative handouts as well as lists of leather and tool suppliers. At the end of the lesson, you will have the choice to create a simple hand-sewn leather item, such as a simple purse or card holder, to take home with you, or to practice more techniques.This is a professional course delivered by a prototype maker and manufacturer, with the aim of providing an overview and hands-on experience on more common leather working practices. At the end of the tuition you will have: – Gained an understanding of leather types, tanning methods, leather characteristics and the best uses for specific projects. – Gained confidence in using specific tools for preparing, marking, finishing, cutting leather and fastening fittings. – Understood and practiced leather craft techniques such as inking, beveling and burnishing techniques – Understood what it means to work with different leather types and thicknesses and have the ability to source and select the correct tools and materials for your projects. – Understood how to manipulate leather using tools, reinforcement, stabilisers and stiffeners in crucial areas of bags and accessories. – Gained confidence in sewing by hand and obtained the skills to realise some simple leather items independently. WHAT WILL BE TAUGHT?Below is a list of topics covered during the classes: LEATHER, VEGAN LEATHER AND HAND TOOLS: – Understanding leather: overviews on types of leather, tanning, finishings and best use– Vegan leathers: an overview on different types and features – Understanding how to choose the right materials for your project and the appropriate tools for those materials – Leather preparing, pattern placement and marking on leather – Cutting complex shapes using a variety of tools – Using leather punches – Understanding the use of skiving, beveling and creasing – Finishing leather edges: painting vs burnishing – Using various leather glues and tapes – Understand the use of reinforcements, fusings and stabilisers to back leather – Prototyping and manufacturing leather goods: mentions of different working methods, machines and tools HAND SEWING: – To understand the different options, characteristics, and proper application of the tools used in saddle stitching – To learn the basics of saddle stitching leather and understood the different the tools and materials used in the technique CONSTRUCTION TECHNIQUES: – To create a small, simple hand stitched leather item to take home with you INCLUDED IN THE COURSE: You will be provided with useful digital and paper handouts which contain:– A list of tools and materials used during the lesson(s), including a description of what they are and how they are used– A list of recommended suppliers for both leather and fittings (physically in London and online)– A glossary containing essential key words related to the topic of the lesson– A glossary containing information about leather types and characteristics WHAT ARE THE ENTRY REQUIREMENTS? This course is suitable for total beginners, beginners with some experience and intermediate.You should be able to use measurements and understand verbal and written English instructions.   ARE THERE ANY OTHER COSTS? IS THERE ANYTHING I NEED TO BRING? Materials are included.Feel free to bring a notepad, if you would like to take some notes, we will provide the rest. HOW LONG IS THIS TUITION? This tuition will require up to 12 hours to complete. We aim to provide customised and high quality tuition services and by only allowing up to 6 students at a time, we are able to focus on each person needs and interests.As every student has a different level of ability and previous experience, this course might lead some students to complete the core aspects of the lesson in a shorter time frame than others.Students who complete the course early will be welcome to stay and use the studio facilities to exercise on the topics of the lesson.

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Overview This 2 day course provides a practical introduction to Interest Rate Derivatives, equipping participants with the skills to price, trade, and manage risk across financial markets. Participants will explore key pricing concepts like bootstrapping, zero-coupon curves, and forward curves, while developing risk management techniques to navigate various market scenarios. The course also covers using derivatives to express macroeconomic views, bridging theory with real-world applications. By the end, participants will have the tools and insight to confidently engage with Interest Rate Derivatives in professional settings Learning Objectives Understand how to use Interest Rate Derivatives in different roles Grasp major pricing concepts like bootstrapping, zero-coupon curve, forward curve Develop risk management techniques to manage multiple scenarios Express Macro views using derivatives Who the course is for Anyone seeking practical insights into interest rate derivatives which include: Bank traders, market makers, sales, structurers, market risk Portfolio managers, execution traders Corporate treasurers, private bankers Operations, mid and back office personnel, brokers Graduate students and aspiring professionals aiming for careers in financial markets Course Content To learn more about the day by day course content please click here To you are interested in speaking with a course specialist, you can book a meeting here

Learn Traditional Leather Craft, Saddle Stitching And Leather Goods Construction Skills A week-long masterclass offering an in-depth experience of traditional leather craft skills and hand sewing techniques, merging theory with hands-on learning. Dates/times: Five consecutive days - Mon-Fri 10am-5pm Understand the uniqueness of vegetable-tanned leather and the amazing long lasting products that can be created with this material. Proficiently handle traditional hand tools, master various hand-sewing techniques, and understand pattern drafting for the creation of handmade goods. You will gain insights into the technical aspects of leatherworking, including preparation, marking, cutting, gluing, reinforcing, skiving, debossing, finishing, and more. You will create a finished leather bag as well as personalised samples to take home for reference in your future projects.You will conclude the masterclass with the ability to craft entirely handmade leather items and master essential skills such as cutting, finishing, and saddle stitching. You will be taught by a prototype maker and manufacturer with 20 years of experience in this field. Participants also receive valuable handouts and curated lists of leather and tool suppliers for ongoing reference. Leather And Hand Tools: Overview of leather types, tanning, finishing, and best uses Understanding vegetable-tanned leather, how to use it, and how to finish it Importance of choosing the right materials and tools for projects Leather preparation, pattern placement and marking Understanding the cutting of thin and thick leathers and selecting the right cutting tools Using leather punches, skiving, beveling and creasing Finishing leather edges: burnishing and inking Utilising leather glues, tapes and reinforcements Exploration of prototyping and manufacturing leather goods, encompassing varied working methods, machines, and tools. Hand Sewing/saddle Stitching: Saddle stitching leather and understanding related tools and materialsUnderstanding thread types Correctly sewing various leather types, ranging from thin to very thick Sewing straight lines, curves and three-dimensional parts Producing various seams and seam finishes Construction techniques: Sewing and finishing a simple zip on leather Cutting, assembling and sewing simple straps/handles Constructing and sewing common gussets Leather Goods Making: Understanding the basics of pattern making for hand-sewn items and how this differs from machine sewing pattern drafting. Creating a finalised hand sewn leather bag from our designs, choosing colour, materials, reinforcements, hardware and trimmings. By the end of the tuition, you will have: – Developed confidence in utilising specific tools for leather preparation, marking, finishing, cutting and fastening fittings. – Acquired an understanding of working with diverse leather types and thicknesses, with the ability to source and select appropriate tools and materials for your projects. – Mastered essential leather sewing techniques, troubleshooting common sewing issues, and handling challenges such as curves, multiple layers of leather, and three-dimensional objects. – Learned to sew fundamental bag components like simple zips and gussets. – Built confidence in hand sewing, using patterns, and gaining the skills to independently create simple leather items

4and20Million run Sustainable Excellence, a course designed to help people unlock their productivity, without resorting to longer hours and unnecessary stress. For full details, further information and learning more about how to boost your career prospects, please contact: dan@4and20million.com alex@4and20million.com

Overview The modern buyer is more knowledgeable and savvier than ever before. By taking a collaborative approach with the buyer and developing solutions, instead of relying on outdated sales tactics, professional sellers can create real value for clients and subsequently close more deals. Learn the solution selling method, and find out how to shift the emphasis from product features to the customer. By understanding how to implement the solution-selling methodology, you can create natural and pressure-less sales interactions that accelerate revenue growth and improve customer loyalty

Wanna Be The Trusted Waxer That Everyone Raves About? Who is this course for? ​ This Level 6 Depilation course is designed for anyone looking to have a career in the waxing industry and allows for progression on to Intimate Waxing and Advanced Waxing Skills. SQA Level 6 Award in Depilation provides knowledge and practical competence in health & safety within the salon and waxing and is regulated by SQA. The strategy for delivery of this unit is based upon a combination of online theory, and autonomous learning, workshops and practical sessions. This is delivered over 6 sessions. The final stage is an assessment which is submitted to SQA and finally your certificate will be issued. In this unit you will develop the skills required to remove hair from various areas on the face and body. You will gain knowledge of skin and hair structure, hair growth, causes of excess hair growth, hair types, contra-indications, special care conditions and contra-actions. Your practical skills will be developed by consulting with clients to develop treatment plans then preparing for and performing depilation treatments You will give clients homecare and aftercare advice and evaluate the effectiveness of the treatment in relation to technique and product selection. You will demonstrate knowledge of and adherence to relevant health and safety procedures; appearance which reflects organisational and industry standards and effective communication and consultation techniques. You will be assessed by answering structured questions in closed-book conditions to demonstrate your understanding of essential knowledge relating to depilation and will be observed carrying out depilation treatments on a minimum of six areas of the face and body on four different clients. Two of the performances must demonstrate multiple treatment areas. Treatment areas must include Face: upper lip and eyebrow; Body: underarms and bikini; Limbs: half leg and full leg. An assessor observation checklist must be used to provide evidence of performance supported by an accurately completed client consultation record completed by the learner. Practical performance must be carried out in a commercially acceptable time. Key areas of knowledge will be: Structures of the skin Hair structure Hair growth cycle Hair types Causes of excess hair growth Ingrown hairs Contra-indications Contra-actions Personal preparation Consultation techniques Reasons for consultation Client confidentiality Treatment planning Treatment environment preparation Equipment preparation Current waxing techniques — warm and hot wax Correct application and removal methods Product selection Skin sensitivity testing When and how to trim over-long hair Treatment areas: face, body, limbs Client preparation and positioning Client comfort and safety Waste disposal Commercial timing Time management Relevant current Health and safety legislation After care and homecare advice Methods used to evaluate the effectiveness of the depilation technique Self-evaluation ​​ Aspects of the Core Skill of Problem Solving, that is, Planning and Organising, Critical Thinking, and Reviewing and Evaluating, will be naturally developed as the depilation treatment is planned and safely undertaken. In planning the treatment you will identify and analyse a range of factors including suitable products, equipment and techniques to ensure the treatment meets the needs of each individual client. The treatment application must ensure client comfort and safety. Compliance with health and safety legislation is integral to achievement. Communication skills are not formally assessed however you will be expected to present oral and written communication to an acceptable professional standard. Oral communication skills will be developed in practical work with clients when interaction must be professional, sensitive and empathic. Communicating appropriate information to clients, explaining and reassuring during treatment sessions and giving aftercare advice and homecare advice will be an essential aspect of competence. You should be fully aware of a range of active listening techniques in order to relate and respond to others in the most appropriate and effective way, adapting language, register and style to suit their purpose and clientele. In addition to the specific vocational skills developed and assessed you will have the opportunity to develop generic skills which will enhance their employability skills profile, eg customer care skills, communication skills, time management. The SQA Level 6 Depliation is a practical and knowledge based qualification. It is aimed at equipping therapists with skills required for work in salons, destination/day spas and cruise ships. The units have been identified by employers as the most appropriate for working as a beauty therapist however, there are many CPD courses that can enhance the skills learnt and provide new techniques to ensure that the qualified therapist remains current and at the forefront of the industry

ESI’s High-Performance micro-credential explores the individual salesperson and enables them to develop the mindset and attitude to succeed – all the time. This course guides learners through an examination of their professional selves, their behaviours and how to constantly learn & improve. All leading to higher personal and business performance.

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for ANZ will be on the 25th of September 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: The Future-Proofed Assistant: Speak Up, Stand Out & Shape Your Career Path How to reimagine your Assistant role in 2025 and beyond - How the EA role is evolving (and what Executives now expect) & why Assistants who think like strategists will be indispensable Assertiveness as an Assistant – The key to retaining your role & the difference between being ‘helpful’ and being ‘heard’ Self-Advocacy as a Career Growth Strategy – The importance of advocating for your career development, workload boundaries and recognition Own Your Professional Future - Map your career development. Whether you're an EA for life or looking to a role beyond in the future, this is for you. Ruth Kilah Career Bio: Ruth is an international executive career coach and founder of Hoxton Hyde – Executive Career Coaching & Mentoring, delivering 1:1 and group programs for experienced Executive Assistants. She specialises in helping EAs step into higher-level roles, increase their income, and expand their professional impact. With 14 years’ experience supporting C-suite executives in Australia and the UK, Ruth brings deep industry insight and a strategic approach to career development. She empowers Assistants to gain clarity on their next move, adopt a strategic mindset, communicate their value effectively, and lead their own growth conversations with confidence. A former EA turned Stakeholder Relations and Project Manager, Ruth launched Hoxton Hyde in 2018 after spotting a clear gap in the market for tailored coaching for career-driven EAs. She is a respected thought leader in the EA space, regularly sharing insights via LinkedIn and Instagram. Panel: Crisis Mode: What to do when everything goes wrong Master a step-by-step approach to prioritising and problem-solving under pressure. Strengthen emotional resilience and calm decision-making during unexpected disruptions. Learn how to communicate clearly and lead from behind in high-stress situations. Emma-Kate Bos Bio Emma-Kate works alongside the CEO at Squadron Energy, one of Australia’s leading renewable energy companies. With over 28 years of experience in Executive Assistant and Operational roles supporting business leaders in professional services, politics, membership industries, sporting and not-for-profit organisations, Emma-Kate has a deep understanding of business support roles and has managed large teams of assistants and receptionists. She is passionate about developing and mentoring team members Emma-Kate holds an Associate Degree in Law, Mini MBA and Certificate in Public Relations. Sepi Nowlands Sepi has also worked as an EO for Deloitte and spent 18 years previously as an Executive Assistant at the ATO, Law Council of Australia, Grains Research and Development Corporation and Air Services Australia. Holly Clareburt Hollie Clareburt is an experienced Executive Assistant, currently supporting the Managing Director of Microsoft New Zealand and the Chief Partner Officer. Known for her professionalism and discretion, she excels in providing high-level support in fast-paced, executive environments. Prior to Microsoft, Hollie was Executive Assistant to the Chief of Corporate & Enterprise Systems at BECA, and previously supported the CEO at SKY News New Zealand. Her career reflects a strong track record of reliability, organisation, and executive partnership. Facilitator - PM: Justin Kabbani AI & Automation: How Technology is Changing the Assistant’s Role Understand the latest AI tools reshaping administrative and operational support. Identify which tasks can be streamlined or delegated using automation. Reframe your role by leveraging technology to add strategic value and stay future-ready. Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts: To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.