880 Professional Development courses in Linlithgow delivered Live Online

Tea 'N Chat free event - Talk with Textile Artist Nicky Simpson

Sharing & Networking - Christmas tree recycling programmes. Session aimed at tree recycling fundraisers THIS SESSION WILL NOT BE RECORDED

THE 9 STEPS TO SALES P.O.T.E.N.T.I.A.L - INTERACTIVE WORKSHOP It's time to take charge of your sales process. You need a framework that empowers you rather than binds you to their approach. THEIRS - Send me a propsal with you best ideas, processes and price and then I'll disappear. The 9 Steps is a tried and tested process that keeps you in control of the sales conversation and ensures you achieve clear and specific outcomes. I am running a one-hour interactive session, which will be followed 2 weeks later with a one-hour feedback session. Here, you can share your experiences using the process in an open forum and gain further insights.

Our Team Leader Programme is designed specifically for new & existing Team Leads & Managers in Healthcare, such as General Practice, Primary & Secondary Care. This programme gives delegates the opportunity to spend time with peers, gain new tools & techniques that enable them to develop & support their team effectively. Building confidence to be able to have more proactive & challenging conversations with team members, supporting managers and reducing escalation.

Training & Networking - TikTok: time to get your Gen Z on! This session is suitable for mid to senior level fundraisers with strategic responsibility, either with or overseeing specialisms in individual giving and social fundraising, and for sole operators covering both comms and fundraising functions for their charities. Synopsis: Z are deemed a mystery to many of us. What are they passionate about? What makes them tick? And most importantly, how can you reach them, and turn them into loyal supporters? In this session, we’ll de-mystify this elusive group of donors, and look at strategies for how charities can and do successfully engage them. And as the name suggests, we’ll of course be looking at one of the world’s fastest growing channels, TikTok - and what your charity can do to add value, demonstrate impact and most importantly of all, inspire action amongst young people. Presented by Rebs Curtis-Moss: For the last fifteen years, Rebs has worked with some of the biggest charities in the UK and Scotland in a range of strategic digital engagement, social media and fundraising roles. Most recently, they’ve worked with the RNLI as Senior Social Media Manager, and with Shelter as their Social Media Manager. They now work as a Consultant, offering a wide range of consultancy, training and content creation services for charities of all sizes.

Vitamin D, Vitamin C and Vitamin B12 Deficiency Training

In today's fast-changing competitive environment, people in all roles need to have more commercial awareness and responsibility.

Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally, candidates should have at least two years of professional experience working in IT Service Management. The ITIL 4 CDS Qualification would most likely suit the following delegates: Individuals continuing their journey in service management ITSM managers and aspiring ITSM managers ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The course includes core concepts describing how different types of work (value streams) are built, tested and delivered ?end-to-end? from beginning to end and with continual iterations and feedback loops. There is also a focus on areas such as testing, knowledge, customer and employee feedback, new technologies, supplier sourcing, and ways of managing work. During this course, you will: Understand how to plan and build a service value stream to create, deliver and support services Know how relevant ITIL practices contribute to creation, delivery, and support across the SVS and value streams Know how to create, deliver and support services Understand how to integrate different value streams and activities to create, deliver and support IT-enabled products and services, and relevant practices, methods, and tools Understand service performance, service quality, and improvement methods. This course begins your journey toward the ITIL Managing Professional designation. You will acquire insight that will allow you to integrate different value streams and activities to create, deliver and support IT-enabled products and services. Armed with this knowledge and skill set, you will be confident in running those IT-enabled services, teams and workflows successfully. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - PLANNING AND BUILDING A SERVICE VALUE STREAM Tackling the concepts and challenges related to SVS Using the ?shift left? approach The true value of information and technology across the SVS 2 - CONTRIBUTING TO CREATION, DELIVERY AND SUPPORT Using the value stream to design, develop and transition new services Adding to a value stream by leveraging ITIL practices Providing user support Furthering the value stream for support through ITIL practices 3 - CREATING, DELIVERING AND SUPPORTING SERVICES Coordinate, prioritize and structure activities The value of buy vs. build, sourcing, and service integration and management

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