Duration
1 Days
6 CPD hours
This course is intended for
This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both.ÿCandidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.
Overview
After completing this course, students will be able to: Describe cloud concepts Describe core Microsoft 365 services and concepts Describe security, compliance, privacy, and trust in Microsoft 365 Describe Microsoft 365 pricing and support
This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You?ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.
1 - Describe cloud computing
What is cloud computing
Describe the shared responsibility model
Define cloud models
Describe the consumption-based model
2 - Describe the benefits of using cloud services
Describe the benefits of high availability and scalability in the cloud
Describe the benefits of reliability and predictability in the cloud
Describe the benefits of security and governance in the cloud
Describe the benefits of manageability in the cloud
3 - Describe cloud service types
Describe Infrastructure as a Service
Describe Platform as a Service
Describe Software as a Service
4 - What is Microsoft 365?
Describe the differences between Office 365 and Microsoft 365
Describe Windows 365
Describe how Microsoft 365 empowers workers in this hybrid world of work
Explore Microsoft 365 tenant
5 - Describe productivity solutions of Microsoft 365
Describe the productivity capabilities and benefits of Microsoft 365
Describe Microsoft 365 Apps
Describe work management tools in Microsoft 365
Describe additional Microsoft 365 productivity apps
6 - Describe collaboration solutions of Microsoft 365
Describe the collaboration capabilities and benefits of Microsoft 365
Describe how Microsoft Teams promotes collaboration and enhances teamwork
Describe the Microsoft Viva apps
Describe how Yammer helps communities connect and grow
7 - Describe endpoint modernization, management concepts, and deployment options in Microsoft 365
Describe the endpoint management capabilities of Microsoft 365
Compare the differences of Windows 365 and Azure Virtual Desktop
Describe the deployment and release models for Windows-as-a-Service (WaaS)
Identify deployment methods and update channels for Microsoft 365 Apps
8 - Describe analytics capabilities of Microsoft 365
Describe the capabilities of Viva Insights
Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal
Describe the reports available in the Microsoft 365 admin center and other admin centers
9 - Describe the services and identity types of Azure AD
Describe Azure Active Directory
Describe the available Azure AD editions
Describe Azure AD identity types
Describe the types of external identities
Describe the concept of hybrid identity
10 - Describe the access management capabilities of Azure AD
Describe Conditional Access in Azure AD
Describe the benefits of Azure AD roles and role-based access control
11 - Describe threat protection with Microsoft 365 Defender
Describe Microsoft 365 Defender services
Describe Microsoft Defender for Office 365
Describe Microsoft Defender for Endpoint
Describe Microsoft Defender for Cloud Apps
Describe Microsoft Defender for Identity
Describe the Microsoft 365 Defender portal
12 - Describe security capabilities of Microsoft Sentinel
Describe how Microsoft Sentinel provides integrated threat management
Understand Sentinel costs
13 - Describe the compliance management capabilities in Microsoft Purview
Describe the Microsoft Purview compliance portal
Describe Compliance Manager
Describe use and benefits of compliance score
14 - Describe the Service Trust Portal and privacy at Microsoft
Describe the Service Trust Portal
Describe Microsoft's privacy principles
Describe Microsoft Priva
15 - Describe Microsoft 365 pricing, licensing, and billing options
Explore pricing models for Microsoft cloud services
Explore the billing and bill management options
Explore the available licensing and management options
16 - Describe support offerings for Microsoft 365 services
Explore support options for Microsoft 365 services
Explain service level agreement (SLAs) concepts
Identify how to track the service health status
Explore how organizations can share feedback on Microsoft 365 services