In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems. In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too. Attendees will be able to: Focus on others to project a UB4ME, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); and Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions. Register for this class and you will be sent ONLINE login instructions prior to the class date.
This module aims to develop knowledge and understanding of the status of an authorised economic operator in the export and in import of goods. This includes the advantages of the status, trusted trader, and the process securing the authorised economic operator status.
Want to learn how to create eye-catching and engaging graphics for your business? Join our Using Canva workshop to find out how to utilise the online graphic design platform Canva to make everything from your company branding to social media posts and more! Event details: Time: 10am – 11:30am Location: Online (ZOOM) Cost: £25pp (£30pp from after April) In this course, we’ll cover everything from: How to sign up and get set up on the platform How to navigate Canva as a beginner Creating a brand kit for your business Creating a new graphic together for a campaign for a business Walkthrough of all the basic features of Canva Resizing designs to make posters and leaflets As part of the live event of this workshop, we will also have a Questions and Answers session to finish this online workshop, where participants can ask specific questions about how to use Canva for their business. Meet the Host: Kerry Madge | Marketing Executive, Let's Do Marketing Kerry Madge is a dynamic Marketing Executive at Let's Do Marketing, bringing nearly six years of diverse experience collaborating with businesses of all sizes. Holding a BA in Marketing Management, Kerry excels in social media advertising, graphic design, and copywriting. Her passion lies in crafting creative solutions and developing comprehensive marketing strategies that empower small businesses to visualise and achieve their overarching goals. Privacy Notice By registering for this event, you agree to Let’s Do Business Group processing and managing your personal data in accordance with our Privacy Policy. Your data will only be used for the purposes of managing your event registration and any relevant communications.
The Designated Safeguarding Lead Advanced Course is an expert-led update and refresher course for school and college DSLs and their Deputies. It is an extensive, authoritative and highly rated, full-day training course that ensures DSL/DDSLs have the most comprehensive, effective and up-to-date knowledge and strategies in place to lead the safeguarding provision in their setting.
The New to the Role of Designated Safeguarding Lead Course is an expert-led course for those new to the role of school / college DSLs and or Deputy DSL.
This one day online course will assist candidates in preparing for the forthcoming initial Senior Caseworker exam.
The main objective of the Basic Electrical Generic Module is to give you the foundation knowledge and electrical ‘vision’ to fundamentally understand how and why an electrical system works and allow you to develop with confidence and competence.
This half day online course will assist candidates in preparing for the forthcoming initial Casework Assistant exam.
Your Journey to Pelvic Floor Confidence starts here.. Are you ready to feel more confident in your pelvic floor when you cough, sneeze, laugh, run, jump or exercise? Then this course is for you!! I will show you in JUST 4 WEEKS how to improve your pelvic floor function & feel confident again! Pelvic Floor Confidence can be yours in just 4 weeks!!! Proven Results = A more confident you and a stronger pelvic floor The course has been designed to give you more information about the pelvic floor, how it works and what it does. You will learn how to work with your pelvic floor and increase it’s capacity to best serve your lifestyle and improve your pelvic floor confidence in a functional way. Week 1 – Understanding the pelvic floor and an introduction into the fundamentals of pelvic floor exercises, introduction to functional exercises Week 2 – Pelvic Floor first stage exercises, distraction techniques for urge incontinence and understanding our toilet patterns, with functional exercises Week 3 – Next Step Pelvic Floor Exercises, Pelvic Organ Prolapse and living with it, toilet habits and functional exercises Week 4 – Advanced Pelvic Floor Exercises, Bowel Issues and Irritants. Once you have completed the 4 weekly sessions you will have access to a 12 week follow on programme that will help you implement further what you have learned. This course has been designed to help you understand the importance of your pelvic floor and to help you support it in a functional way.