27522 PLA courses delivered Online

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview Objectives Define brands and understand the opportunities and challenges facing them in highly competitive business landscapes Plan and craft a powerful brand positioning statement that reflects the brand's promise and the expectations of their most valued customers Build a strategic brand and track its growth and sustainability using researched processes Explore the elements of brand equity and the constituents of brand identity to build consistent and sustainable brands Identify various brand strategies to come up with sound actions aligned with the status of existing and new markets and products Master the process for conducting a full brand audit to evaluate brand performance and take remedial actions

Overview Financial analysis gives you a wide understanding of a company's financial information which further helps you to analyse risks in the future and improve business prospects. It plays a vital role in calculating business profit. Professionals with the necessary skills help you to know how your business and forecast the future of the business. It helps to analyse financial statements and also to appraise the present and future prospects of the business. This course is specially designed to enhance the skills of financial professionals, in financial analytics by having in-depth knowledge of fundamentals of financial statement analysis thereby empowering their analytical skills in measuring the risk business investors are dealing with and also asking the appropriate questions. It will enhance the skills of the participant and will boost their confidence uplifting their ability to comment on business activities and analyse financial health for management. These skills and the required technical knowledge will be put into practice throughout the course using interactive examples and case studies. 

Overview EDMS Electronic Document Management System is basically a kind of IT-based system which is developed to manage the creation, tracking, storage and disposal of all physical and digital documents and records. Through this, we can easily keep track of various documents modified by different users. With the access of one application, many different tasks can be completed that revolve around document management. It enhances the security system where we can easily define whom to have access to what part of the documents. EDRMS is known by many other different names like Enterprise content management systems or digital asset management, document mapping and so on. This course shows participants how to deal with documents in an electronic way to get rid of the paper's hard copy which takes a lot of space and time. It will also update you with the EDRMS system and changes that happen to take place with the passage of time. The advanced technology leads to Advance EDRMS systems with enhanced features. 

Overview Understanding the grants coming in and their monitoring, spending and many other factors are directly proportionate to effecting Grant Accounting and Grant Management. Many different funding entities give grants to so many companies, the government sector, and private sectors with the aim to encourage growth and employment and economic viability. It is important to recognise the government grants in the profit and loss account, so at the end, it can match the costs to which they relate. Considering these grants efficiently in the accounts is very important, as many entities (including the grant-making body) may closely monitor the accounts; and any errors will reflect badly on the accountant. Many development projects are funded through grants from donors. Therefore, it becomes the responsibility of the project management team to safeguard that the limited resources are used efficiently to achieve maximum impact.  This course is planned to train the participants with best practices and essential skills in effective grants management.

Overview Understanding the Global Foreign Exchange (FX) has become an important part of the financial system. Today many financial institutions and organisations are more focused on enhancing the skills of the management and modification of their source of liquidity, re-organising their funding system and studying the benefits of short-term investment and trading strategies. This diverted focus brought the money market in the limelight thereby giving more opportunities for understanding the different ways of funding, trading and many more investment opportunities. The course is specially designed by the financial experts in FX and Money Market thereby building a strong foundation on the tools and techniques of the FX market and international money market. It gives detailed insight into the financial crisis that happened to take place and what we have learned from that including the development in the FX and Money Market. The course highlights the unified nature of FX, money markets and derivatives and examines the liquidity features and risks of diverse instruments and funding strategies.

Overview EDRMS Electronic Document and Record Management System is basically a kind of IT-based system which is developed to manage the creation, tracking, storage and disposal of all physical and digital documents and records. Through this, we can easily keep track of various documents modified by different users. With the access of one application, many different tasks can be completed that revolve around document management. It enhances the security system where we can easily define whom to have access to what part of the documents. EDRMS is known by many other different names like Enterprise content management systems or digital asset management, document mapping and so on. This course shows participants how to deal with documents in an electronic way to get rid of the paper's hard copy which takes a lot of space and time. It will also update you with the EDRMS system and changes that happen to take place with the passage of time. The advanced technology leads to Advance EDRMS systems with enhanced features. 

Overview Overview This course is designed to develop skills and gain more knowledge of Change Management. For people who want to transform their skills and career and explore every opportunity, this course well suits their needs. It is very important to understand Change Management and adopt the changes within the organisation and work culture. It will be impossible to grow or even to improve ourselves without any changes. Changes happen to take place either in a positive nature or in negative nature. No matter how it happens to appear, we need skills to respond to the changes and respond accordingly.  We need to enhance our skills on a daily basis in this changing environment to handle what we encounter. It is observed that Change is very important for growth, diversity and success. Every business needs to go through the changing process to adapt the new things and walk with the new developments. Thus, as a professional, we also are in need to continually change to maintain and improve our competencies and skills and to achieve our targeted goals. We need to be extroverted with the environment to understand what is happening, where, when and what change needs to be brought. 

Lean Six Sigma Green Belt Certification Program: In-House Training This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps

Its no secret the world has been changing before our eyes ! In order to confront the rapidly-evolving world around us, businesses need highly trained, adaptable and creative individuals to keep pace and stay innovative. BA (Hons) Business Management course is designed to train you for the jobs of the future; you'll be taught the fundamentals of business management in the wider context of the contemporary business landscape, ensuring your skills will remain flexible and adaptable as the world changes. The programme aims to develop pro-active decision makers, managers and leaders for a variety of careers in business sectors in a global context. The course combines practical professional experience with creative approaches to enterprise and innovation that will develop your entrepreneurial spirit. Program OverviewKey Highlights Program Duration: 24 Months (18 Months Option also available) Program Credits: 120 Designed for working Professionals 100% Online Global programme: Study anywhere, anytime on your laptop, phone or tablet. Study material: Comprehensive study materials and e-library support. No Written Exam. The Assessment is done via Submission of Assignment Online Lectures Timely Doubt Resolution Dedicated Student Success Manager Regular Networking Events with Industry Professionals LSBR Alumni Status Payment Plan: No Cost EMI Option