The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. It is also a great recap on the rules as they stand and what you need to know to comply. The course will cover: UK GDPR - A timely reminder of the rules ICO enforcement action and what we can learn Data Protection Impact Assessments - when and how to do them Hybrid working and UK GDPR Managing cyber attacks from a UK GDPR perspective Target Audience The online course is suitable for staff of all levels, from support staff to senior partners. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Matthew Howgate, Consultant, DG Legal Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme. Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance.
ITIL® 4 Specialist: High Velocity IT: Virtual In-House Training The ITIL® 4 Specialist: High-Velocity IT module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: High-Velocity IT exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. This module addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. It was designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. Working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing are included. What You Will Learn At the end of this course, participants will be able to: Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT. Understand the digital product lifecycle in terms of the ITIL operating model. Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high-velocity IT. Know how to contribute to achieving value with digital products. Course Introduction Let's Get to Know Each Other Course Learning Objectives Target Audience Characteristics ITIL® 4 Certification Scheme Course Components Course Agenda Module-End Exercises Exam Details Introduction to High-Velocity IT High-Velocity IT Digital Technology Digital Organizations Digital Transformation High-Velocity IT Approaches Relevance of High-Velocity IT Approaches High-Velocity IT Approaches in Detail High-Velocity IT Operating Models Introduction ITIL® Perspective High-Velocity IT Aspects High-Velocity IT Applications ITIL® Building Blocks for High-Velocity IT Digital Product Lifecycle Service Value Streams Four Dimensions of Service Management ITIL® Management Practices High-Velocity IT Culture Key Behavior Patterns ITIL® Guiding Principles Supporting Models and Concepts for Purpose Ethics Design Thinking Supporting Models and Concepts for People Reconstructing for Service Agility Safety Culture Stress Prevention Supporting Models and Concepts for Progress Working in Complex Environments Lean Culture ITIL® Continual Improvement Model High-Velocity IT Objectives and Techniques High-Velocity IT Objectives High-Velocity IT Techniques Techniques for Valuable Investments Prioritization Techniques Minimum Viable Products and Services Product / Service Ownership A/B Testing Techniques for Fast Developments Basic Concepts Related to Fast Development Infrastructure as Code Reviews Continual Business Analysis Continuous Integration / Continuous Delivery (CI/CD) Continuous Testing Kanban Techniques for Resilient Operations Introduction to Resilient Operations Technical Debt Chaos Engineering Definition of Done Version Control Algorithmic IT Operations ChatOps Site Reliability Engineering (SRE) Techniques for Co-created Value Basic Concepts of Co-created Value Service Experience Techniques for Assured Conformance DevOps Audit Defense Toolkit DevSecOpsPeer Review
Arbitration and Dispute Resolution Why Attend Effective dispute resolution helps minimize the costs and adverse effects to relationships that often arise from commercial disputes. If informal negotiation fails to resolve a dispute, mediation or arbitration can often be the next best option in order to avoid litigation in court. This course will give participants an insight into dispute resolution from the perspective of a lawyer. Participants will gain an in-depth understanding of the main differences between the various dispute resolution techniques with a particular focus on arbitration, in order to reduce the likelihood of disputes leading to court cases. Course Methodology In this interactive training course participants will frequently work in pairs as well as in larger groups to complete exercises as well as regional and international case studies. Course Objectives By the end of the course, participants will be able to: Identify the right course of action to resolve a legal dispute Reduce the possibility of disputes leading to legal action Apply national and international legal requirements for dispute resolution Employ arbitration knowledge to negotiate terms Use case law to achieve a favorable outcome for their organization Target Audience This course is suitable for professionals within all industries who are involved in contract management and resolving disputes including, but not limited to, project managers, contract managers, procurement managers, supply chain managers, contractors, architects, developers and engineers. This course would also highly benefit in-house council and legal advisors new to the region who require the fundamentals of dispute resolution in the GCC. Target Competencies Litigation Arbitration Mediation Negotiation GCC Dispute Resolution Frameworks Note The Dubai Government Legal Affairs Department has introduced a Continuing Legal Professional Development (CLPD) programme to legal consultants authorised to practise through a licensed firm in the Emirate of Dubai. We are proud to announce that the Dubai Government Legal Affairs Department has accredited EMG Associates as a CLPD provider. In addition, all our legal programmes have been approved. This PLUS Specialty Training Legal course qualifies for 4 elective CLPD points. Fundamentals of dispute resolution Overview of the dispute resolution process Adjudicative process Consensual process Introduction to the English High Court litigation processes Why do international businesses take their dispute to the English High Court? English civil courts Legal practitioners who are involved in resolving disputes Importance of jurisdiction clause How do you decide? Exclusive or non-exclusive? Differences between the Civil law system and the Common law system Principles of the common law system Principles of the civil law system The importance of these systems in dispute resolution Importance of Alternative Dispute Resolution ( ADR) Types of ADR Arbitration Mediations Conciliation Negotiation Arbitration - the best form of ADR The object of Arbitration The role of an Arbitrator Advantages and disadvantages of Arbitration Requirement of an Arbitration agreement The importance of the New York convention The role of UNCITRAL in dispute resolution Preparing for an arbitration hearing Types of Arbitration Institutional arbitration v Ad hoc arbitration Advantages and disadvantages of Institutional arbitration Advantages and disadvantages of Ad hoc arbitration Drafting international Arbitration agreement Checklist for drafting an Arbitration agreement Practical consideration with 'Seat' of Arbitration Model Arbitration clauses ICC LCIA Arbitral awards Enforcement of an Arbitral awards Grounds for challenging Arbitral awards Recent international case law Arbitration terms and terminology Other ADR methods: Advantages and disadvantages of each method: Mediation Conciliation Negotiation Ambiguity in an Arbitration clause What to avoid Importance of the language used in an Arbitration clause Dubai International Arbitration Centre (DIAC) Examining the rules of DIAC
Managing Benefits™ Foundation: In-House Training The APMG International Managing Benefits and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Benefits are not simply just one aspect of project and programme management (PPM) - rather, they are the rationale for the investment of taxpayers' and shareholders' funds in change initiatives. Managing Benefits is designed to complement existing best practices in portfolio, programme and project management (such as PRINCE2®, MSP®, P3O® & MoP®), and consolidates existing guidance while expanding on the specific practices and techniques aimed at optimizing benefits realization. The purpose of the Managing Benefits guidance and certification scheme is to provide you with generally applicable guidance encompassing benefits management principles, practices, and techniques, and to prepare you to take and pass the Foundation exam on the last day. Managing Benefits provides: An overview of benefits management - what it is, the case for doing it, and some common misconceptions that can limit its effectiveness in practice Descriptions of the seven principles upon which successful approaches to benefits management are built, and examples of how they have been applied in practice Guidance on how to apply benefits management at a portfolio level, as well as at an individual project or programme level Details of the five practices in the Benefits Management Cycle and examples of how they have been applied in practice Advice on how to get started in implementing effective benefits management practices and sustain progress What You Will Learn You'll learn how to: Define benefits, benefits management and related terms, and the objectives of benefits management Explain the principles upon which successful approaches to benefits management are based Define the practices contained within the Benefits Management Cycle and relevant techniques applicable to each practice Describe key elements of portfolio-based benefits management, as well as the scope of key roles and responsibilities for benefits management and the typical contents of the main benefits management documentation Identify barriers to effective benefits management and strategies to overcome them, including the key success characteristics of benefits management Improve your ability to pass the APMG Managing Benefits Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Overview of Managing Benefits The Benefits Management Model Key Benefits Management Practices What is Benefits Management? Definitions Value and Value Management Why do we need benefits management? Objectives Benefits Management Principles Align benefits with strategy Start with the end in mind Utilize successful delivery methods Integrate benefits with performance management Manage benefits from a portfolio perspective Apply effective governance Develop a value culture The Benefits Management Cycle Barriers to effective and efficient benefits management and overcoming them Key success characteristics of effective benefits management Key roles, responsibilities, and documentation Benefits Management Practice 1 - Identify and Quantify Benefits Management Practice 2 - Value and Appraise Benefits Management Practice 3 - Plan Benefits Management Practice 4 - Realize Benefits Management Practice 5 - Review Portfolio-based Benefits Management Implementing and Sustaining Progress APMG Managing Benefits Foundation Exam
DASA DevOps Fundamentals The DASA DevOps Fundamentals™ certification provides the core education necessary to build your DevOps vocabulary and understand its principles and practices. It's the ideal starting point for DevOps journeys, whether you're already familiar with working with Agile and/or DevOps teams or not. Faster software deployment, increased deployment frequency, and higher change success rate are only some of the visible outcomes of practicing DevOps. Organizations such as Netflix, Spotify, and Facebook are transforming IT by successfully implementing DevOps principles. But you don't have to be big to be a DevOps leader. Companies large and small, young and old, have smoothly made the transition and have the proof of success in their pockets. This course will inspire you to serve as a change champion by sharing and using what you learned, and continue to learn, about DevOps to lead and mentor others. A solid understanding of DevOps Fundamentals has helped numerous professionals and organizations how to approach a DevOps journey, not only from a tool and automation perspective but also looking in-depth at the softer side of things. This course provides learners with an extensive introduction to the core Agile DevOps principles. It covers all 12 key knowledge and skill competencies defined by DASA to ensure you acquire a solid knowledge of DevOps concepts and terminology. Multiple cases or scenarios, group discussions, and examples are included in the course to enhance your learning experience. What you will Learn DASA DevOps Fundamentals-certified professionals are able to: Explain the drivers responsible for the emergence of DevOps. Define and discuss the key concepts and principles of DevOps. List and explain the business benefits of DevOps and continuous delivery. Know how teams can translate DevOps principles into tangible practices. Learn about modern operations in a DevOps context. Explain the concepts of test automation, infrastructure automation, and build and deployment automation. Describe how DevOps relates to Lean and Agile methodologies. Get insight into the various organizational DevOps models and architectures. Identify how Cloud and Delivery pipeline automation optimizes and accelerates the ways of working. Discuss the critical success factors for DevOps transformation. Introducing DASA DevOps Fundamentals DASA DevOps Fundamentals An Introduction Case Study - Easy Journey Airways Building the DevOps Context DevOps Evolution Business Benefits of DevOps DASA DevOps Principles Goals and Measurements Knowing DevOps for Individuals T-Shape Profiles DevOps Capabilities by DASA DASA DevOps Certifications Getting Acquainted with DevOps Culture and Behavior Embracing a DevOps Culture Core Elements of a DevOps Culture Implementation of a DevOps Culture Understanding the Value of DevOps for Teams and Organizations Organizational Models Team Autonomy DevOps at Scale Getting Familiar with DevOps Management Practices ITSM Lean Agile Getting Familiar with DevOps Technical Practices Architecture Modern Infrastructure and Cloud Operations Enabling DevOps Team Performance Through Continuous Delivery and Automation Software Delivery Automation Concepts Continuous Delivery Core Concepts Continuous Delivery Automation Concepts Continuous Delivery Automation Focus Topics Measuring the Performance - The Next Steps Analyze the Current Situation Improve Incrementally
DASA DevOps Fundamentals: In-House Training The DASA DevOps Fundamentals™ certification provides the core education necessary to build your DevOps vocabulary and understand its principles and practices. It's the ideal starting point for DevOps journeys, whether you're already familiar with working with Agile and/or DevOps teams or not. Faster software deployment, increased deployment frequency, and higher change success rate are only some of the visible outcomes of practicing DevOps. Organizations such as Netflix, Spotify, and Facebook are transforming IT by successfully implementing DevOps principles. But you don't have to be big to be a DevOps leader. Companies large and small, young and old, have smoothly made the transition and have the proof of success in their pockets. This course will inspire you to serve as a change champion by sharing and using what you learned, and continue to learn, about DevOps to lead and mentor others. A solid understanding of DevOps Fundamentals has helped numerous professionals and organizations how to approach a DevOps journey, not only from a tool and automation perspective but also looking in-depth at the softer side of things. This course provides learners with an extensive introduction to the core Agile DevOps principles. It covers all 12 key knowledge and skill competencies defined by DASA to ensure you acquire a solid knowledge of DevOps concepts and terminology. Multiple cases or scenarios, group discussions, and examples are included in the course to enhance your learning experience. What you will Learn DASA DevOps Fundamentals-certified professionals are able to: Explain the drivers responsible for the emergence of DevOps. Define and discuss the key concepts and principles of DevOps. List and explain the business benefits of DevOps and continuous delivery. Know how teams can translate DevOps principles into tangible practices. Learn about modern operations in a DevOps context. Explain the concepts of test automation, infrastructure automation, and build and deployment automation. Describe how DevOps relates to Lean and Agile methodologies. Get insight into the various organizational DevOps models and architectures. Identify how Cloud and Delivery pipeline automation optimizes and accelerates the ways of working. Discuss the critical success factors for DevOps transformation. Introducing DASA DevOps Fundamentals DASA DevOps Fundamentals An Introduction Case Study - Easy Journey Airways Building the DevOps Context DevOps Evolution Business Benefits of DevOps DASA DevOps Principles Goals and Measurements Knowing DevOps for Individuals T-Shape Profiles DevOps Capabilities by DASA DASA DevOps Certifications Getting Acquainted with DevOps Culture and Behavior Embracing a DevOps Culture Core Elements of a DevOps Culture Implementation of a DevOps Culture Understanding the Value of DevOps for Teams and Organizations Organizational Models Team Autonomy DevOps at Scale Getting Familiar with DevOps Management Practices ITSM Lean Agile Getting Familiar with DevOps Technical Practices Architecture Modern Infrastructure and Cloud Operations Enabling DevOps Team Performance Through Continuous Delivery and Automation Software Delivery Automation Concepts Continuous Delivery Core Concepts Continuous Delivery Automation Concepts Continuous Delivery Automation Focus Topics Measuring the Performance - The Next Steps Analyze the Current Situation Improve Incrementally
DESIGN AND MOCK UP BAGS AND ACCESSORIES – LEARN HOW TO PLAN, DESIGN AND COMMUNICATE YOUR PROJECT – Group Class: one teacher, six students – You will learn: What you need to study, research, and understand about the industry.How to correctly design a collection of fashion accessories.What information you should be able to provide about your designs.How to prepare a project for prototyping and manufacturing. How to create three-dimensional mock-ups of your designs. WHERE:At our South East London studioCOURSE LENGTH:Two consecutive weeks / Mon-Fri 10 am-3.30 pm LEVEL:Complete beginners, beginners with some experience of drawing and/or designing and intermediate designers COURSE DESCRIPTION: BAG AND ACCESSORY DESIGN MASTERCLASSThis course is tailored for beginners and intermediate-level participants, offering a distinctive group class format designed to assist aspiring designers or those seeking guidance in bringing to life a practical and viable collection of bags and/or accessories.Through this course, you will gain a comprehensive grasp of fundamental skills in accessory design and what it requires to become a bag designer. It empowers you to transform your creative concepts into tangible realities by providing instruction on the essential steps required for prototyping and manufacturing your collection.In addition to acquiring the skills to design bags and accessories accurately and understanding what information to convey to a prototype maker, this course will guide you through the process of constructing three-dimensional mock-ups for your designs. WHY THIS COURSE DIFFERS FROM THE TYPICAL ‘ACCESSORY DESIGN’ PROGRAMMEThis course has been meticulously designed by a team comprising designers, prototype makers, and handbag manufacturers. It offers a blend of theoretical and practical elements, providing you with the knowledge required by the industry to comprehend and accurately translate your ideas into finished products.Unlike courses that solely focus on creating aesthetically pleasing drawings, this programme emphasizes providing a comprehensive understanding of the intricate and extensive processes involved in designing a collection of handbags. It aims to equip you with the insights necessary to navigate the complexities, ensuring you are well-prepared before and during the design phase. By doing so, the course aims to save you time, expense, and potential frustration when it comes to prototyping and manufacturing your collection. WHY WE DEVELOPED A FASHION DESIGN COURSEAfter years of designing and developing collections for our clients, we noticed a significant lack of clear information on what it truly takes to become a designer of handbags and fashion accessories.This course is crafted to assist both emerging and struggling designers in developing and articulating their ideas effectively for the prototyping phase. It addresses the needs and challenges faced by our customers, aiming to support and streamline the creative process for project realization. WHO IS THIS COURSE FOR?This course is tailored for aspiring designers seeking professional advice from industry experts, individuals at the beginning of their design careers who require guidance to enhance their design process, or those simply looking to refine their drawing techniques for personal enjoyment.No previous experience is necessary. WHAT WILL BE TAUGHT?Below is a list of topics covered during the classes:Understanding the role of a bag designerBefore designing: understanding and analsing crucial external aspects that will influence your business successAbout your business idea and profile: understanding the target audience, market placement, pricing strategy and more.Understanding what a moodboard is and how to use itUnderstanding the differences and purposes of illustrations vs technical drawingsUnderstanding the importance of construction and its impact on your designOverview of the anatomy of a handbag, lining and reinforcementsUnderstanding the structure of a collection: the use of a collection planLearning how to plan a balanced collection of fashion accessoriesUnderstanding finishing options for your designsUnderstanding hardware and its impact on the cost price of your collectionOverview of leather and vegan leatherIdentifying the right materials for your collectionLearning how to draw three-dimensional bagsSketching technical drawingsGoing through the product development of three designsDeveloping patterns and realising 1 to 3 three-dimensional mock-ups of your collectionProviding technical information about your collection to the prototype makerUnderstanding the prototyping processManufacturing your collection: how it works and what the options are HOW WILL THE CLASS BE TAUGHT?The class will take place in person at our London studio, and the lessons will alternate between theoretical instruction and practical exercises.Some homework will be assigned to students between lessons. HOW LONG IS THIS TUITION?: This course spans two weeks and will be conducted from Monday to Friday, running from 10 am to 3.30 pm, with a 30-minute lunch break. INCLUDED IN THE COURSE:You will also receive access to a collection of handouts providing relevant information, useful resources and support in continuing your designing process independently.The handouts will contain:– A glossary containing essential key words related to the topic of the lesson– An illustrated glossary containing information about type of bags and bags’ features– An illustrated guide on common hardware used in bags and accessories– Documents about leather types, finishings, tanning processes– Information about perspective and guides to be used as reference to develop your drawings– A list of recommended suppliers for both leather and fittings (physically in London and online)– A glossary containing information about leather types and characteristics WHAT ARE THE ENTRY REQUIREMENTS?You should be able to use measurements and understand verbal and written English instructions. ARE THERE ANY OTHER COSTS? IS THERE ANYTHING I NEED TO BRING?Materials to exercise with are included.Feel free to bring a notepad, if you would like to take some notes, we will provide the rest.
In today's digital age, mastering the art of virtual interviewing is crucial for attracting and hiring top talent from anywhere in the world. Our Virtual Interviewing Training course is designed to equip you with the essential skills and knowledge to conduct seamless and effective virtual interviews. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Virtual Interviewing Training course is designed to teach you how to conduct successful virtual interviews. You will learn the basics of virtual interviewing and how to choose the right technology for your needs. The course covers essential preparation steps, ensuring you are ready and confident for the interview. You will gain insights from the interviewer's perspective, helping you to understand what to look for in candidates and how to assess their suitability. Additionally, you will learn strategies to attract and hire top talent. The course concludes with guidance on making final hiring decisions and effective onboarding processes. By the end of the course, you will be well-equipped to handle virtual interviews professionally and effectively, ensuring you find the best candidates for your organization. Course Curriculum Module 01: Introduction to the Course Module 02: An Introduction to Virtual Interviewing Module 03: Picking a Tech to Use Module 04: Interview Preparation Module 05: Interviewer's Perspective Module 06: Attract and Hire the Best Talents Module 07: Final Thoughts and Onboarding Learning Outcomes: Understand the basics of virtual interviewing techniques and best practices. Identify and select the appropriate technology for virtual interviews. Prepare effectively for conducting virtual interviews. Gain insight into the interviewer's perspective during virtual interviews. Learn strategies to attract and hire top talents. Implement effective onboarding practices for new hires. CPD 10 CPD hours / points Accredited by CPD Quality Standards Virtual Interviewing Training 1:27:42 1: Module 01: Introduction to the Course 11:09 2: Module 02: An Introduction to Virtual Interviewing 09:01 3: Module 03: Picking a Tech to Use 14:16 4: Module 04: Interview Preparation 18:54 5: Module 05: Interviewer's Perspective 08:24 6: Module 06: Attract and Hire the Best Talents 08:12 7: Module 07: Final Thoughts and Onboarding 16:46 8: CPD Certificate - Free 01:00 Who is this course for? Hiring managers conducting virtual interviews. HR professionals transitioning to virtual recruitment. Recruitment consultants in online hiring processes. Team leaders responsible for virtual hiring. Business owners conducting virtual interviews. Career path Recruitment Specialist Human Resources Manager Talent Acquisition Coordinator Hiring Manager HR Consultant Recruitment Agency Staff Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.