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101 Perspective courses in Sheffield

CONSULTATIVE SELLING Training Programme Framework

By Dickson Training Ltd

Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis  Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered.  Stage 2 - Design the Bespoke 2 x day Course  nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers.  Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation  ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence.  Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme.  Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme  Sample Exercise – Red & White  There is a specific time managed agenda and itinerary, which puts the group under pressure.  The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling   Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion  Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path  The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines  Sample Exercise –Back to Back  Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.

CONSULTATIVE SELLING Training Programme Framework
Delivered in Bardsey + 3 more or UK Wide or OnlineFlexible Dates
Price on Enquiry

Online Options

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TWO SPACES LEFT! 27th November Millie van Grutten #Agent121. Looking for: PICTURE BOOKS / CHAPTER BOOKS / MG / CHILDREN'S NON-FICTION

5.0(1)

By I Am In Print

LOOKING FOR: PB, CHAPTER BOOKS, MG, GRAPHIC NOVELS, CHILDREN'S NON-FICTION Millie van Grutten joined Caroline Sheldon Literary Agency in 2021 and as of early 2024 Caroline Sheldon Literary Agency was acquired by Rogers Coleridge & White. Millie is thrilled to be building the children’s illustrated division at RCW and is actively looking for authors and illustrators of picture books, chapter books, young fiction, graphic novels and is particularly interested in children’s non-fiction presented in any guise. Millie loves working collaboratively with authors and illustrators whether it’s brainstorming a title, building a portfolio, trying out new genres and age groups or simply chatting ideas through. She relishes the opportunity to champion the work of illustrators and authors alike and is open to anything from 0-9 whether texts, illustrations or both. She loves anything with strong and engaging characters at its heart, quirky stories, and books that make you laugh and/or books that can make you laugh while you learn… Apart from the ever enduring and absolute classics like Quentin Blake’s Mrs Armitage, Millie has recently enjoyed Mariajo Ilustrajo’s Lost, Ed Vere’s The Artist, The Secret Beast Club (Robin Birch and Jobe Anderson), Dave Pigeon (Swapna Haddow and Sheena Dempsey), How to Be A Genius Kid (Jim Smith) and anything by Lauren Child. Among many other talents, Millie represents Swapna Haddow, Zehra Hicks, Sandra Dieckmann, Jobe Anderson, Marilyn Esther Chi, Emma Clarke, Jim Smith, Gabriella Szendrey, Helen and Thomas Docherty. Millie would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words) of your novel. For picture books please send up to three texts split into 12 spreads each and a covering letter. For non-fiction please supply a cover letter and proposal with up to 5,000 words of your sample text. Please send EITHER picture books OR another genre, not both in one submission. (In addition to the paid sessions, Millie is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  Submission Deadline: Wednesday 20 November 2024

TWO SPACES LEFT! 27th November Millie van Grutten #Agent121. Looking for: PICTURE BOOKS / CHAPTER BOOKS / MG / CHILDREN'S NON-FICTION
Delivered Online + more
£72

How can I ensure my business is digital-ready in 2024 and beyond?

5.0(1)

By Let’s Do Business Group

Continuously evolving business and technology landscapes create new and transforming opportunities for entrepreneurs and companies that are prepared.

How can I ensure my business is digital-ready in 2024 and beyond?
Delivered Online
FREE

Beyond Screen Time

By LivePlayLearn

What happens when we stop thinking about ‘screen time’ and move beyond the idea that unlimited screen time is bad? We are examining the notion of Screen Time and why it is so difficult to let go of restrictions and those nagging fears that we hold on to. Taking a look at the idea of unrestricted screen time from an unschooling perspective and the benefits, of embracing screen time in your family. Because on the other side of uncertainty, you could find something special. A world of possibilities, and endless learning. A recording of this webinar is included and available for two weeks after the live event.  These webinars are FREE for Unschooling Village Hub Members along with a back catalogue of Unschooling Webinars, regular live coaching sessions, and discounts on coaching and mentoring services and more. Sign up for just £20 per month. Yes! I want to join the LPL Unschooling Village Hub

Beyond Screen Time
Delivered Online
£10

Peer Supervision for Clinical Hypnotherapists: Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability. - **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions. - **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development. - **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession. - **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice. - **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards. - **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships. - **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.
Delivered Online + more
£10

24-hour Postural Care from Cradle to Grave (Nov 24-Jan 25)

5.0(1)

By Born at the Right Time

CPD certified, digital study session, 24-hour postural care training, learning new ways to bring excellence to 24-postural care, focussing on supported lying.

24-hour Postural Care from Cradle to Grave (Nov 24-Jan 25)
Delivered Online + more
£255

Annual Online Safety Update for DSLs, including emerging risks and trends

By Brightcore Consultancy

In this masterclass we'll unravel the complexities of the online world, shedding light on the most pressing current and emerging risks and opportunities faced by children and young people, from the perspective of the DSL, as Online Safety Lead.

Annual Online Safety Update for DSLs, including emerging risks and trends
Delivered Online + more
£80

3rd December Saskia Leach #Agent121. Looking for: ADULT FICTION, YA THRILLER

5.0(1)

By I Am In Print

LOOKING FOR: ADULT FICTION, YA THRILLER Saskia Leach is an Agent's Assistant at Kate Nash Literary Agency and is currently training to become a Junior Agent. She graduated from Royal Holloway, University of London in 2020 with a BA degree in English and History, before joining Kate Nash Literary Agency in 2021. Saskia loves commercial fiction that features complex and dynamic characters and is fascinated by stories containing document inserts or written from multiple perspectives. Saskia enjoys commercial and book club fiction and is particularly looking for cosy crime from any period (whether contemporary like Janice Hallett and Richard Osman, traditional Golden Age murder mystery or historical), WW2 historical fiction in the vein of Heather Morris or Markus Zusak, twisty psychological thriller with a unique hook, LGBTQ+ romance, underrepresented voices and perspectives, YA thriller or romance, and locked-room thriller. Saskia would like you to submit a covering letter, 1 page synopsis and the first 2,500 words of your manuscript in a single word document. (In addition to the paid sessions, Saskia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice given in your Agent121. The submission deadline is: Tuesday 26 November 2024

3rd December Saskia Leach #Agent121. Looking for: ADULT FICTION, YA THRILLER
Delivered Online + more
£72

First Novel First Draft 7. Perspective and Tone

By London Writing School

First Novel First Draft: Session 7: Perspective and tone: Playing with perspective and the impact it can have on a story, experimenting with word choices and choosing the instinctive voice.

First Novel First Draft 7. Perspective and Tone
Delivered Online On Demand1 hour 15 minutes
£20

ONE SPACE LEFT! 5th December Megan Carroll #Agent121. Looking for: MG, YA, ADULT FICTION, NON-FICTION

5.0(1)

By I Am In Print

LOOKING FOR: MG, YA, ADULT FICTION, ADULT NON-FICTION, NON-FICTION FOR 7+ Megan Carroll is looking for writers in a variety of areas, and from a wide range of backgrounds – she is particularly keen to hear from Black, Asian, and LGBTQIA+ writers. Her main areas of focus this year are adult fiction and non-fiction, as well as non-fiction for 7+, and MG and YA fiction. In Fiction, Megan is keen to see high-concept love stories (think The Flat Share or The Lock In) for both commercial and reading group readers. She’d love to see those familiar romance tropes – enemies to lovers, friends to lovers, love triangles, forbidden love etc. – with underrepresented characters at the centre. She is also looking for historical fiction and gothic horror (think Laura Purcell, Stacey Halls and Silvia Moreno-Garcia) – anything that has a creepy, uneasy undertone is likely for Megan’s list. Megan is also actively looking for upmarket fiction and would love to see layered family drama, contemporary stories about life today and darkly comic novels that explore a specific time, place or experience. In Non-Fiction, Megan is keen to hear from experts in their field talking about topics relating to film, music, true crime, popular culture, history and issues from largely unrepresented perspectives. She is keen to see memoir, narrative non-fiction and essay collections. In Children’s and YA, she is keen to see contemporary YA with humour, and romance at the heart – fun and emotional stories that appeal to the interests and issues of the teenage readers. She’d also love to see thrillers and horror stories for this age group too. It’s unlikely that high fantasy novels for YA readers will be right for her, but she is keen to see stories with fantasy elements in a real world setting. On the younger end, Megan is looking for funny, contemporary middle grade – think Louise Rennison and Karen McCombie – and anything creepy and spooky for 8-12 year old readers too. She’d love to find something like Lemony Snicket’s A Series of Unfortunate Events and is keen to find original adventure stories in both fantasy and realistic settings. Megan would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Megan is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Monday 25 November 2024

ONE SPACE LEFT! 5th December Megan Carroll #Agent121. Looking for: MG, YA, ADULT FICTION, NON-FICTION
Delivered Online + more
£72

Comparative Literature Studies: A Global Perspective

4.5(3)

By Studyhub UK

Step into the enchanting world of words with our course, 'Comparative Literature Studies: A Global Perspective.' Brace yourself for an intellectual adventure that transcends boundaries, inviting you to explore narratives that dance across cultures and epochs. Each module, from the foundational 'Introduction to Comparative Literature' to the captivating analysis of 'Postcolonial and Contemporary Global Voices,' is a literary voyage that unveils the magic woven into tales. Picture not just dissecting literary genres but plunging into epic tales, unraveling the intricacies of love and identity, and navigating the enchanting realm of magical realism. Enroll now to be a literary globetrotter, unlocking the treasures of literature from Asia, Africa, and beyond. Join us and become a global literary aficionado, deciphering the universal language of stories that connect us all. Learning Outcomes Develop a profound understanding of the principles and theories of Comparative Literature. Master literary analysis techniques for a comprehensive study of global narratives. Explore the common themes of love, identity, and magical realism across diverse cultures. Gain insights into the historical context and literary movements that shape global literature. Conduct a comparative study of literary genres, fostering a nuanced appreciation for cultural expressions. Why choose this Comparative Literature Studies: A Global Perspective course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Comparative Literature Studies: A Global Perspective course for? Literature enthusiasts eager to explore diverse global narratives. Students aspiring to deepen their understanding of literary analysis. Cultural studies enthusiasts interested in the intersection of literature and identity. Individuals curious about postcolonial literature and contemporary global voices. Anyone seeking a unique perspective on literature that goes beyond national boundaries. Career path Literary Analyst: £28,000 - £38,000 per annum Cultural Studies Researcher: £32,000 - £42,000 per annum Global Literature Educator: £35,000 - £45,000 per annum Editorial Content Strategist: £30,000 - £40,000 per annum International Publishing Coordinator: £32,000 - £42,000 per annum Literary Critic: £28,000 - £38,000 per annum Prerequisites This Comparative Literature Studies: A Global Perspective does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Comparative Literature Studies: A Global Perspective was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Comparative Literature Introduction to Comparative Literature 00:12:00 Module 02: Literary Theory and Comparative Analysis Literary Theory and Comparative Analysis 00:18:00 Module 03: Epic Tales Across Cultures Epic Tales Across Cultures 00:22:00 Module 04: Love, Identity, and Magical Realism Love, Identity, and Magical Realism 00:19:00 Module 05: Literary Movements and Themes Literary Movements and Themes 00:14:00 Module 06: Comparative Study of Literary Genres Comparative Study of Literary Genres 00:16:00 Module 07: Regional Focus Literature from Asia and Africa Regional Focus Literature from Asia and Africa 00:24:00 Module 08: Postcolonial and Contemporary Global Voices Postcolonial and Contemporary Global Voices 00:21:00

Comparative Literature Studies: A Global Perspective
Delivered Online On Demand2 hours 26 minutes
£10.99

Educators matching "Perspective"

Show all 4
Oxford Open College

oxford open college

Sheffield

Oxford Open College childcare courses are available “long distance and online” through our virtual campus. We work closely with providers to help successful trainees acquire continued employment. Oxford Open College is accredited by CPD (Continued Professional Development), the specialist awarding body for people working in various fields and want to attain continued development and we have a specialist department working in the early years industry. Achieving a qualification in Early Years is a great way for existing and new childcare practitioners to become qualified or for existing workers to gain further knowledge for use in their jobs. We encourage enquirers to browse through our childcare course to find the perfect support we offer. CONTEXT AND PERSPECTIVE Oxford Open College has a concept that : Children brought up well are most likely to be successful as adults. This is only possible where government, parents and childcare providers work together: At one time whole families with their children used to work long hours to earn the bare minimum to have something to eat in England, “a poor Law Amendment Act 1834” was done; this resulted in governments of the day setting up “clubs of workhouses” in which the paupers were to live…. In a way this was as if guaranteeing them an even more miserable time; here widows and orphans lived. The work reform Act decided that children under nine years old should not work, strangely the Law makers seemed oblivious to the reality that children were not working for fun, but survival due to poverty……..surely Childcare has come a long way. Oxford Open College is Giving new ideas to the learner/practitioner of how best to present material; the Course is implementation of good practice; sharing knowledge and experience: Therefore, this book only offers guidance, ideas; pointers of the best responses to commonly asked topical questions in the UK, NVQ Level 3 Diploma in Childcare. The suggested responses are exhaustive. The selected topics are based on real units and questions or tasks. Oxford Open College have used personal experience in “practicing Childcare settings:” This experience is what has been used to address most of the topics, questions; drawing from real life situations of safeguarding and caring for Children. The Course text book is written in the first person context I or in My setting so that the upgrading or aspiring practitioner can put themselves in the context of what is happening in their own situation or setting in order to draw parallels and learn by inclusion and participation of shared experience and good practice towards safeguarding, playing with and development of; Children. Oxford Open College provides aspiring practitioners with a preamble in form of a model self-evaluation of a childcare setting, to help practitioners evaluate own provisions. Oxford Open College recognises that there are key factors of how to deal with different situations and a summary of headings of usable policies that can be developed by a starting practitioner. Oxford Open College ensures that the course will include “Advice” for practitioners and learners to deal with various situations such as learning differences, bullying and keeping an outstanding setting. Oxford Open College has designed a childcare course so that in its recess the learning offers learners and practitioners an adaptable handbook to be used by any setting. Oxford Open College Gives learners and practitioners an overview of United Kingdom’s based study method of the English Early Years Framework. Why study Early Years with Oxford Open College? You’ll be studying courses designed and created by practitioners and trainers , Childhood, Youth and inclusion play. Oxford Open College offers a ground-breaking curriculum, inspiring and engaging teaching methods, and supports childcare research that looks to influence Childcare practices, policies and debate – both in UK; nationally and internationally. The benefits of studying an early years qualification with Oxford Open college are: Oxford Open College believes that your study will be professionally and vocationally relevant across many contexts. You’ll become equipped with the knowledge and experience to make a real difference in this field. You’ll be studying with a university that has 50 years’ experience as pioneers of social justice and social change. You can fit our flexible study around your work and other commitments. Oxford Open college equips individuals with tools to develop Careers in Early Years. An early years qualification – for example, gives you understanding in childhood and youth studies or early childhood which can open up a range of careers, including: childcare, counselling, early years work, youth and community work, and local, national and international policy development. Oxford Open College courses in early years can help you start or progress your career as a: Self employed business operator of a nursery Teacher Teaching assistant Counsellor Education Welfare Officer Family Support Worker Special education needs coordinator (SENCO).