This course looks at the step-by-step process of decision making from problem definition to implementation. It highlights the importance of qualitative information in decision judgement and the impact of unstructured decisions. It emphasises that judgement takes a higher priority when the impact of the decision is greater, more complex or the potential risk is higher.
Give a compliment to your career and take it to the next level. This High-income Skill Training including Sales, Digital Marketing, Project Management & IT bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this High-income Skill Training including Sales, Digital Marketing, Project Management & IT bundle will help you stay ahead of the pack. Throughout the High-income Skill Training including Sales, Digital Marketing, Project Management & IT programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this High-income Skill Training including Sales, Digital Marketing, Project Management & IT course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This High-income Skill Training including Sales, Digital Marketing, Project Management & IT Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Digital Marketing Course 03: Digital Marketing - Growth Hacking Techniques Course 04: Social Media Strategist Training Course 05: Disruptive Innovation for Business Course 06: Customer Relationship Management Course 07: Influencing and Negotiating Course 08: Project Management Course Course 09: Project Management Skills for Manager Course 10: Functional Skills IT Course 11: Time Management Enrol now in High-income Skill Training including Sales, Digital Marketing, Project Management & IT to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your High-income Skill Training including Sales, Digital Marketing, Project Management & IT expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum of Bundle Course 01: Sales and Marketing Skills Level 3 Module One - Getting Started Module Two - Understanding the Talk Module Three - Getting Prepared to Make the Call Module Four - Creative Openings Module Five - Making Your Pitch Module Six - Handling Objections Module Seven - Sealing the Deal Module Eight - Following Up Module Nine - Setting Goals Module Ten - Managing Your Data Module Eleven - Using a Prospect Board Module Twelve - Wrapping Up Course 02: Digital Marketing Section 1: Introduction Section 2: How to Apply the Internet Marketing Process Section 3: The Internet Marketing Strategies That Will Increase Your Sales Section 4: Creating an Internet Marketing Strategy for Your Business Section 5: Structuring and Auditing of Website Course 03: Digital Marketing - Growth Hacking Techniques Module 01: Fundamentals of Digital Marketing Module 02: Growth Hacking Module 03: Customer Journey Module 04: Content Marketing Module 05: SEO Module 06: E-Mail Marketing Module 07: Facebook Marketing Module 08: Instagram Marketing Module 09: Twitter Marketing Module 10: Youtube Marketing Module 11: Mobile Marketing Course 04: Social Media Strategist Training The Rise of Social Media Conducting Market Analysis Auditing Social Media Setting Goals and Selecting Platforms Creating the Social Media Policy Integrating Marketing Strategies Developing Effective Content Understanding the Popular Platforms Launching Successful Campaigns Managing the Community Providing Customer Service Measuring, Analyzing and Reporting The Social Media Strategist Career Course 05: Disruptive Innovation for Business Module 01: Introduction Disruptive Innovations for Business Module 02: The Three Key Difficulties Module 03: Six Insight on How to grow Disruptive Innovations next to core Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Influencing and Negotiating Unit 01: Influencing Influencing Influencing is about helping others understand Your Personality affects how you influence others Influence by Listening Exercise: Your Influencing Inventory Unit 02: Negotiating What is Negotiation? The Drivers of Success in Negotiation Information and Power in Negotiation Exercise: Prepare to Negotiate Successful Negotiation The Importance of Rapport Questions in Negotiation Reducing Stress in Negotiation Exercise: Examine your Trust Profile Bringing the Negotiation to a Close Dealing with Deadlock Negotiating Online Specific Negotiation Scenarios More Negotiation Scenarios The Negotiator's Toolkit Course 08: Project Management Course Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Course 09: Project Management Skills for Manager Project Management Fundamentals: Know the Principles and Get it Right Project Definition Stage: The Vital Foundation to Your Success Project Planning Stage: Failing to Plan = Planning to Fail Project Delivery Stage: Don't you Love it When a Plan Comes Together! Project Closure Stage: Deep Sigh - You're Nearly Done Course 10: Functional Skills IT Section 1: Introduction Section 2: Information Technology Section 3: Components of IT Section 4: Hardware Section 5: Operating System Section 6: Application/Software Section 7: Networking Section 8: Security Section 9: Traffic Flow & Enterprise Level IT Components Section 10: Storage Section 11: Database Section 12: Virtualisation & Cloud Section 13: Management & Other IT Jobs Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this High-income Skill Training including Sales, Digital Marketing, Project Management & IT bundle. Requirements This High-income Skill Training including Sales, Digital Marketing, Project Management & IT course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.
24 Hour Flash Deal **25-in-1 Emotional Freedom Technique (EFT) Advanced Diploma Mega Bundle** Emotional Freedom Technique (EFT) Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Emotional Freedom Technique (EFT) Advanced Diploma package online with Studyhub through our online learning platform. The Emotional Freedom Technique (EFT) Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Emotional Freedom Technique (EFT) Advanced Diploma course provides complete 360-degree training on Emotional Freedom Technique (EFT) Advanced Diploma. You'll get not one, not two, not three, but twenty-five Emotional Freedom Technique (EFT) Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Emotional Freedom Technique (EFT) Advanced Diploma courses are yours for as long as you want them once you enrol in this course This Emotional Freedom Technique (EFT) Advanced Diploma Bundle consists the following career oriented courses: Course 01: Emotional Freedom Technique (EFT) Certification Course 02: Self-Help Psychology: Mental Freedom Course 03: Mindfulness and Self Control Course 04: Positive Psychology Course Course 05: Resilience Training: Developing Mental Resilience Course 06: Stress Management Training Course 07: Anxiety Management Course Course 08: Post-Traumatic Stress Disorder (PTSD) Counselling Course 09: Motivation For Weight Loss & Mindset Course 10: Pain Management Course 11: Building Self-Confidence Course 12: Bereavement and Grief Counselling Course 13: Relationship Counselling Course Course 14: Public Speaking Masterclass Course 15: Overcome Insomnia and Sleep Better Course 16: Healthy Habits for Life Course 17: Sports Psychology Unleashed: Enhancing Athletic Performance Course 18: Emotional Intelligence and Human Behaviour Course 19: Managing Change and Continual Improvement Course 20: Dialectical Behaviour Therapy (DBT) for Emotional Well-being Course 21: Spiritual Life Coaching Diploma Course 22: Applied Behaviour Analysis(ABA) and Cognitive Skills Training Course 23: Biohacking Your Physical and Mental Health Course 24: Coaching & Mentoring Course 25: Effective Communication Skills Diploma The Emotional Freedom Technique (EFT) Advanced Diploma course has been prepared by focusing largely on Emotional Freedom Technique (EFT) Advanced Diploma career readiness. 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Every one of the topics is divided into Emotional Freedom Technique (EFT) Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Emotional Freedom Technique (EFT) Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Emotional Freedom Technique (EFT) Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Emotional Freedom Technique (EFT) Advanced Diploma lessons One to one assistance from Emotional Freedom Technique (EFT) Advanced Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Emotional Freedom Technique (EFT) Advanced Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Emotional Freedom Technique (EFT) Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Emotional Freedom Technique (EFT) Advanced Diploma certificate and transcript on the next working day Easily learn the Emotional Freedom Technique (EFT) Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Emotional Freedom Technique (EFT) Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Emotional Freedom Technique (EFT) Advanced Diploma Requirements To participate in this Emotional Freedom Technique (EFT) Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Emotional Freedom Technique (EFT) Advanced Diploma Career path You will be able to kickstart your Emotional Freedom Technique (EFT) Advanced Diploma career because this course includes various courses as a bonus. This Emotional Freedom Technique (EFT) Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Emotional Freedom Technique (EFT) Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
24 Hour Flash Deal **25-in-1 Advanced Medical Writing Diploma Mega Bundle** Advanced Medical Writing Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Advanced Medical Writing Diploma package online with Studyhub through our online learning platform. The Advanced Medical Writing Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Advanced Medical Writing Diploma course provides complete 360-degree training on Advanced Medical Writing Diploma. You'll get not one, not two, not three, but twenty-five Advanced Medical Writing Diploma courses included in this course. 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It has been designed by our Advanced Medical Writing Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Advanced Medical Writing Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Advanced Medical Writing Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Advanced Medical Writing Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Advanced Medical Writing Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Advanced Medical Writing Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Advanced Medical Writing Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Advanced Medical Writing Diploma lessons One to one assistance from Advanced Medical Writing Diplomaprofessionals if you need it Innovative exams to test your knowledge after the Advanced Medical Writing Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Advanced Medical Writing Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Advanced Medical Writing Diploma certificate and transcript on the next working day Easily learn the Advanced Medical Writing Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Advanced Medical Writing Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Advanced Medical Writing Diploma Requirements To participate in this Advanced Medical Writing Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Advanced Medical Writing Diploma Career path You will be able to kickstart your Advanced Medical Writing Diploma career because this course includes various courses as a bonus. This Advanced Medical Writing Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Advanced Medical Writing Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
14 in 1 "Personal Finance and Debt Management" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Personal Finance and Debt Management course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Personal Finance and Debt Management bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Personal Finance and Debt Management course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Personal Finance and Debt Management, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Personal Finance and Debt Management Bundle Consists of the following Premium courses: Course 01: Financial Modeling Course for a Non-Finance Background Course 02: Debt Management - Online Course Course 03: Improve your Financial Intelligence Course 04: Professional Personal Finance Course Course 05: Capital Budgeting & Investment Decision Rules Course 06: Budgeting and Forecasting Course 07: Financial Analysis Course 08: Investment Banking & Valuation Course 09: Finance Assets Course 10: Level 3 Tax Accounting Course 11: Essentials of UK VAT Course 12: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 13: English Law and Legal System Level 3 Course 14: Decision Making and Critical Thinking How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Personal Finance and Debt Management expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Financial Modeling Course for a Non-Finance Background Module 01: Introduction Module 02: Project Cost Module 03: Depreciation Module 04: Schedule of Term Loan Module 05: Profit and Loss Account Module 06: Preparation of Balance sheet CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Personal Finance and Debt Management bundle. Requirements Our Personal Finance and Debt Management course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Personal Finance and Debt Management expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the PDF Certificate for the title course (Financial Modeling Course for a Non-Finance Background) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Financial Modeling Course for a Non-Finance Background) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
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The Agile Project Manager (On-Demand) Change isn't coming, it's already here. The project environment is becoming more volatile, uncertain, complex, and ambiguous. Project management and project managers must transform and evolve in order to keep up with these changes. Agile has been a disruptor in the field of project management, having over 20 years of successes and benefits to organizations that have adopted their frameworks. The Agile frameworks have proven themselves to be more adept in dealing with this uncertainty. But Agile isn't just about following a different way of working. What do you need to learn, do, and become in order to continue in the current and future environment? It is a powerful combination of knowledge, competencies, and mindset. In an increasingly complicated project environment, this course provides participants with the knowledge needed to not only survive but thrive. What you will Learn At the end of this program, you will be able to: Evaluate the changing project environment and the needed knowledge, skills, and behaviors Demonstrate innovative project manager competencies of leading change, servant leadership, and focus on value Utilize Lean and Agile principles to maximize value and improve project performance Construct a hybrid Agile model that is unique to your project Assess your role in Business Agility as an Agile Project Manager Getting Started Introductions Workshop orientation Expectations Foundations Recap: What is Agile? A changed project environment The future project manager Agile Project Management Competencies Focusing on value Championing change Servant leadership Coaching / mentorship Facilitation Lean and Agile Principles Optimizing flow Making things small Continuous planning Just-In-Time requirements Visualizing work Hybrid Agile Considerations Considering a Hybrid Approach Examining Strengths and Weaknesses of Each Approach Selecting Waterfall / Agile Roles, Practices, and Techniques Reviewing Three Hybrid Scenarios Constructing the Hybrid Project Implementing Agile Pitfalls and Concerns Agile in the Organization Business Agility Summary and Next Steps
This online ZEN teachings course will provide you with the skills required to develop ZEN teaching knowledge. After taking this extensive online course, you will also learn five ZEN precepts and five roots of suffering. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get a comprehensive understanding of the ZEN lifestyle. Learn the benefits of adopting a ZEN lifestyle. Recognise the past-future problems and traps. Learn about the five precepts of the ZEN lifestyle. Learn and understand the 5 roots of suffering. Discover the problem related to ego and learn to avoid the same. Learn to control your emotions. Recognise the process of defeating negative thinking. Learn and understand powerful ZEN philosophies. Develop the skills required to become a ZEN teacher. ZEN Teachings Course Overview This online ZEN teachings course is ideal for anyone willing to gain a comprehensive understanding of ZEN principles and willing to become a confident ZEN lifestyle teacher. This extensive online course will introduce you to the past-future problem trap, provide you with an understanding of the ZEN philosophies, and teach you to control your emotions. This course will also explain to you the problems of ego and how to defeat negative thinking. By the end of this course, you will learn the significant aspects of practising the ZEN lifestyle and will also develop the knowledge required to teach the ZEN lifestyle to others. Who should take this course? This comprehensive ZEN teachings course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of personal development. Entry Requirements There are no academic entry requirements for this ZEN teachings course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This ZEN teachings course for beginners course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Beginning Concepts What is ZEN Assessment Assessment - ZEN Teachings Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Communication is the exchange of information, ideas, and feelings effectively between individuals. It encompasses various forms, including verbal, written, and non-verbal (body) language. This course is designed to provide you with the essential skills necessary to communicate confidently.