7485 Personal Development courses in Romiley delivered Online

Innovation Simplified: Why Simple Wins Imagine what you could do with the time you spend drowning in mundane tasks like meetings, reports, and emails? Complexity is holding most of us back from creating an innovative culture that embraces really valuable work. Simplification is the solution, and every organization wants to know the techniques to help them eradicate complexity and get back to meaningful work that drives innovative change. Bodell inspires leaders and their teams to consider what it means to have an innovative company. It isn't about creating a culture of cool lounge areas with ping pong tables. More than anything, your culture will be predicated on the work people do every day. If your organization is mired in meetings, emails, and reports, then that is what your culture will be known for; but, wouldn't you rather be known as the company where people are engaged in truly meaningful work every day? Lisa gives you the tools to make this a reality. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

This course provides the learner with in-depth knowledge about how to manage successful employee relations. The learner will be able to understand different challenges arising from the work environment and employee behaviour. After the successful completion of this lecture, you will be able to understand the following: Theories of employment relations. Roles and functions of stakeholders in managing employment relations. Impacts of external contexts and organizational level employment relations process. Integration of employment relations processes on organizational policy, practice and outcomes. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Analysing Organisational Level Employment Relations Processes, Functions And Procedures Quiz: Analysing Organisational Level Employment Relations, Processes, Functions And Procedures Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Learning and Development Manager Human Resource Manager Talent and acquisition Manager Organizational Behaviour Specialist Operations Manager Team Lead Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course overview Discover the best practices for Resourcing and talent management with the Resourcing and Talent Management course. This course aims to equip you with the fundamental knowledge and skills required to kickstart an HR career and work in the recruitment sector.  In this Resourcing and Talent Management course, we will familiarize you with the talent planning process and explain the benefits of developing top talent. You will learn about a recruiter's roles and responsibilities and explore the strategies for attracting and selecting the best talent in the interview process. Moreover, you will learn about employer branding to promote your organization and attract potential candidates. You will also identify the steps to improve the talent management process.  Enroll today and prepare a skilled and productive workforce for your organization! Learning outcomes Learn about resourcing and talent management Familiarize yourself with the role of an HR Have a deeper understanding of the recruitment process Strengthen your knowledge of performance management Discover the benefits of developing top talent Deepen your understanding of employer branding Learn the steps to improve your talent management process Who is this course for This Resourcing and Talent Management course is ideal for aspiring professionals interested in gaining the relevant skills in talent management to work in the recruitment sector. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Resourcing and Talent Management course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: HR Manager Recruitment Consultant HR Coordinator Human Resources Advisor Head of Talent & HR Module 01. Introduction to Resourcing and Talent Management Introduction to Resourcing and Talent Management 00:29:00 Module 02. Resourcing and Talent Planning Resourcing and Talent Planning 00:11:00 Module 03. Talent Management and The Role of Recruiting Talent Management and The Role of Recruiting 00:12:00 Module 04. Coaching, Training and Development Coaching, Training and Development 00:23:00 Module 05. Performance Management Performance Management 00:26:00 Module 06. Benefits of Talent Management Benefits of Talent Management 00:23:00 Module 07. Planning Human Resources Planning Human Resources 00:22:00 Module 08. Job Analysis and Design Job Analysis and Design 00:12:00 Module 09. Employer Branding Employer Branding 00:27:00 Module 10. Improvement Opportunities of Talent Management System Improvement Opportunities of Talent Management System 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Research refers to the systematic investigation of something to finding the facts. In the modern world where technology is everywhere, you are both blessed and disturbed by the amount of information loaded in any field. Sometimes, it is very difficult for you to find the real and meaningful knowledge about your desired subject. The Research Skills Training Course will help you to know the tips for finding the proper information using some different tools. Throughout the course, you will be knowledgeable about the basic skills of researching such as note-taking, recalling, reading, etc. In brief, the course will help you where to find and how to find the information. Learning Outcomes: Figure out the benefits to a proper research as well as documentation Study for maximum information retention as well as recall Get effective notes Devise plan for a research strategy Recognise as well as apply different kinds of research sources Produce preliminary as well as final outlines Get to know the ways in which you can use style guidelines along with being able to recognise the common styles Learn documenting as well attributing your work to be sure of you are not copying Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Research Skills Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Research Skills Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Why Are Research Skills Important? 00:05:00 Basic Skills 00:15:00 Planning Your Research Strategy 00:15:00 Where to Look and What to Look For 00:15:00 Finding Information the Old-Fashioned Way 00:15:00 Researching with the Internet 00:15:00 Getting Ready to Write 00:05:00 Putting Pen to Paper 00:15:00 Mock Exam Mock Exam- Research Skills Training Course 00:20:00 Final Exam Final Exam- Research Skills Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview This comprehensive course on Interview Skills: Ace the Interview will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Interview Skills: Ace the Interview  comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Interview Skills: Ace the Interview. It is available to all students, of all academic backgrounds. Requirements Our Interview Skills: Ace the Interview is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 15 lectures • 00:29:00 total length •Introduction: 00:02:00 •Tell me about yourself: 00:02:00 •Why do you want to join this organisation?: 00:03:00 •What are your Strengths?: 00:02:00 •What are your Weaknesses ?: 00:02:00 •Why You ?: 00:02:00 •Where do you see yourself in 5 Years?: 00:02:00 •Why did you leave your previous employer?: 00:01:00 •Share about a past conflict & how did you resolve it?: 00:02:00 •Past Salary & Expectations?: 00:02:00 •People's Perception about You ?: 00:02:00 •Do You have Any Questions?: 00:01:00 •The Outcome: 00:02:00 •General Instructions: 00:04:00 •Assignment -Interview Skills: Ace the Interview: 00:00:00

Overview This comprehensive course on 'Gemology' will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This 'Gemology' comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this 'Gemology'. It is available to all students, of all academic backgrounds. Requirements Our 'Gemology' is fully compatible with PC's, Mac's, Laptop,Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 7 lectures • 01:35:00 total length •Introduction to Gemology: 00:14:00 •Formation of Gems: 00:14:00 •Colour: 00:13:00 •Fashioning: 00:14:00 •Gem Testing: 00:13:00 •Weight and Measurement: 00:11:00 •Precious Gemstones: 00:16:00

Overview This comprehensive course on Child Language Disorder (CLD) will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Child Language Disorder (CLD) comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Child Language Disorder (CLD). It is available to all students, of all academic backgrounds. Requirements Our Child Language Disorder (CLD) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 6 lectures • 01:24:00 total length •Introduction to Child Language Disorder: 00:17:00 •Children with Specific Language Disorder: 00:14:00 •Acquired Language Disorders in Children: 00:23:00 •Language Disorders in Children with Intellectual Disability of Genetic Syndromes: 00:14:00 •Diagnosis Treatments for Child Language Disorders: 00:16:00 •Assignment - Child Language Disorder (CLD): 00:00:00

Overview This comprehensive course on Attention Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Attention Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Attention Management. It is available to all students, of all academic backgrounds. Requirements Our Attention Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 2 sections • 13 lectures • 03:21:00 total length •Module One - Getting Started: 00:30:00 •Module Two - Introduction to Attention Management: 00:08:00 •Module Three - Types of Attention: 00:13:00 •Module Four - Strategies for Goal Setting: 00:10:00 •Module Five - Meditation: 00:15:00 •Module Six - Training Your Attention: 00:45:00 •Module Seven - Attention Zones Model: 00:15:00 •Module Eight - SMART Goals: 00:09:00 •Module Nine - Keeping Yourself Focused: 00:13:00 •Module Ten - Procrastination: 00:15:00 •Module Eleven - Prioritizing Your Time: 00:18:00 •Module Twelve - Wrapping Up: 00:10:00 •Attention Management- Activities: 00:00:00

Overview This comprehensive course on Quality Assurance Manager will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Quality Assurance Manager comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Quality Assurance Manager. It is available to all students, of all academic backgrounds. Requirements Our Quality Assurance Manager is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 4 lectures • 05:26:00 total length •Quality Management Fundamentals: 01:27:00 •Quality Management Planning: 01:19:00 •Quality Management Implementation: 01:13:00 •Quality Management Improvement: 01:27:00