6476 Personal Development courses in Armthorpe delivered On Demand

Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Research refers to the systematic investigation of something to finding the facts. In the modern world where technology is everywhere, you are both blessed and disturbed by the amount of information loaded in any field. Sometimes, it is very difficult for you to find the real and meaningful knowledge about your desired subject. The Research Skills Training Course will help you to know the tips for finding the proper information using some different tools. Throughout the course, you will be knowledgeable about the basic skills of researching such as note-taking, recalling, reading, etc. In brief, the course will help you where to find and how to find the information. Learning Outcomes: Figure out the benefits to a proper research as well as documentation Study for maximum information retention as well as recall Get effective notes Devise plan for a research strategy Recognise as well as apply different kinds of research sources Produce preliminary as well as final outlines Get to know the ways in which you can use style guidelines along with being able to recognise the common styles Learn documenting as well attributing your work to be sure of you are not copying Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Research Skills Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Research Skills Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Why Are Research Skills Important? 00:05:00 Basic Skills 00:15:00 Planning Your Research Strategy 00:15:00 Where to Look and What to Look For 00:15:00 Finding Information the Old-Fashioned Way 00:15:00 Researching with the Internet 00:15:00 Getting Ready to Write 00:05:00 Putting Pen to Paper 00:15:00 Mock Exam Mock Exam- Research Skills Training Course 00:20:00 Final Exam Final Exam- Research Skills Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🌟 Unlock Your Potential with 'Goal Setting for a Truly Fulfilling Life' Course! 🌟 Ready to transform your aspirations into reality? Dive into our comprehensive online course, 'Goal Setting for a Truly Fulfilling Life,' and embark on a life-changing journey towards success and fulfillment!   🚀 Elevate Your Life: Are you tired of feeling stuck? This course is your gateway to break free from limitations and design a life that aligns with your deepest aspirations. 🎯 Masterful Goal Setting: Learn the art and science of setting achievable yet inspiring goals. Uncover the strategies to set targets that resonate with your values and passions.   🔑 Actionable Techniques: Discover proven methodologies and actionable techniques that turn your dreams into actionable steps, ensuring you stay motivated and on track towards your objectives. 💡 Clarity & Focus: Gain clarity on what truly matters to you and sharpen your focus on your priorities. Say goodbye to distractions and hello to a life of purpose-driven achievements. 🌟 Expert Guidance: Benefit from the wisdom of seasoned mentors who will guide you through every step, offering insights, tips, and personalized advice tailored to your unique journey.   📈 Achieve Remarkable Results: Witness tangible progress and unleash your full potential as you apply the principles learned in this transformative course to various aspects of your life. 🎓 Lifetime Access: Enjoy lifetime access to the course materials, allowing you to revisit and reinforce your learning whenever you need that extra boost of motivation. 🤝 Join a Supportive Community: Connect with like-minded individuals, share experiences, and receive invaluable support throughout your growth journey. Don't just dream about a fulfilling life-make it a reality! Enroll in 'Goal Setting for a Truly Fulfilling Life' today and take the first step towards living your best life. Course Curriculum

Wellness is not a new concept. The ancient Greeks believed that a truly healthy person possessed a keen intellect, a well-developed will and a disciplined body. Their ideal of arete, meaning excellence of any kind, was considered a noble state of human functioning, representing the merging of body, mind and spirit. Today there is a strong emphasis on wellness and this course focuses on making you aware of and making choices towards a more successful life.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

The Interrogations and Confessions Psychology Online Course helps you understand the link between psychology, law, and the way confessions are made. You will explore how the police question people, what the law says about confessions, and why people sometimes confess to things they did not do. This course also looks at how drugs, stress, and pressure can affect memory and decision-making. It uses real examples and research to explain key ideas in a simple way. If you are interested in the justice system or human behaviour, this course will give you useful insights. Course Curriculum ✓ Module 1: The English Law on Confessions ✓ Module 2: Interrogation in Britain ✓ Module 3: The Royal Commission Research: Persons at Risk amid Police Custody ✓ Module 4: Identifying ‘Oppressive’ Police Interviewing Tactics in Britain ✓ Module 5: Theories of Reason of Confession by Suspects ✓ Module 6: The Psychological Assessment of False Confession ✓ Module 7: The Effects of Drugs and Alcohol Upon the Reliability of Testimony Interrogation Techniques and Miscarriages of Justice Learning Outcomes Understand how English law treats confessions in court. Learn how police in Britain carry out interrogations. Explore why some people are more at risk in police custody. Identify unfair or ‘oppressive’ ways of police questioning. Understand the main reasons why people confess to crimes. Learn about false confessions and how to spot them. See how drugs and alcohol affect memory and reliability. Study cases of wrong convictions caused by false confessions. Understand how psychology helps improve police methods. Gain skills to assess the reliability of statements and confessions. Who is this course for? This course is perfect for anyone interested in psychology, law, or criminology. It suits students, legal assistants, support workers, or anyone who wants to learn how confessions work in real-life cases. No legal background is needed to take part. Eligibility Requirements You should have a good understanding of written English. No special knowledge of law or psychology is needed—just an interest in the subject and a desire to learn. Career Path This course can help you move towards roles such as legal assistant, police support staff, forensic psychology assistant, criminal justice worker, or social care worker. It also supports further study in law, psychology, or criminology. (Learn more about this online course)

Early Years Do you desire a profession in child care? For early-years professionals who want to deepen their understanding of children and adolescents' high-quality care, this Early Years course is suitable. The early years course will cover professional partnerships, equality, and diversity. As an early years practitioner, you can comprehend how to give management, well-being, and protection. You will learn about several laws pertaining to the early years in this early years course as well. With the aid of the Early Years course, you will ultimately be able to engage your clients and can establish professionalism. Participate in this course in the early years to learn how to manage children in depth. Learning Outcomes of Early Years Course By the end of this Early Years course, the learner will be able to: Early Years will help you to understand the emotional and physical well-being of children. Early Years describes equality, diversity, and professional partnerships. You can Understand health and safety legislation in the Early Years. Early Years Describes observations, assessments, and planning. Early Years Explains safeguarding children. Understand the Early Years Foundation Stage. You can Manage in a nursery environment in these Early Years. Early Years Engages in Professional Development. Courses are included in this Early Years Bundle Course Course 01: Level 4 Early Years Course Course 02: Level 5 Childcare Training Course 03: Primary Teaching Diploma Course 04: Advanced Diploma in Child Care Course 05: Level 3 Designated Safeguarding Lead Training Course Course 06: EYFS Teaching Diploma Course 07: Level 2 Award in Babysitting Course 08: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children [ Note: Free PDF certificate will be provided as soon as completing the Early Years Course ] Early Years Special Offers of this Early Years Course This Early Years Course includes a FREE PDF Certificate. Lifetime access to this Early Years Course Instant access to this Early Years: Early Years Course Get FREE Tutor Support from Monday to Friday in this Early Years: Early Years Course Detailed course curriculum of Level 4 Early Years Course Industry Experts Designed this Early Years course into 08 detailed modules. Module 01: Supporting the Emotional and Physical Well-being of Children Module 02: Equality, Diversity and Professional Partnerships Module 03: Health and Safety Legislation Module 04: Observations, Assessments and Planning Module 05: Safeguarding Children Module 06: The Early Years Foundation Stage Module 07: Managing in a Nursery Environment Module 08: Engaging in Professional Development Assessment Method of Early Years After completing each module of the Early Years Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Early Years After completing the MCQ/Assignment assessment for this Early Years course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Early Years Anyone interested in working as a nursery nurse in a childcare setting should take this Early Years course. Requirements Early Years Students who intend to enrol in this Early Years course must meet the following requirements: Early Years: Good command of the English language Early Years: Must be vivacious and self-driven Early Years: Basic computer knowledge Early Years: A minimum of 16 years of age is required Career path Early Years Early Years course will open up various job opportunities, such as: Early Years Practitioner: £24,000 - £31,000 per annum Early Years Teacher: £165.00 - £195.00 per day Early Years Educator: £22,000 - £23,000 per annum Certificates Certificate of completion Digital certificate - Included

Maximize your ROI with Value Stream Mapping How can we provide greater value to our customers while eliminating delays, improving quality and reducing cost? Customers seek to pay for products and services that meet their needs and using Value Stream Mapping, a company can identify which activities deliver true value to the customer, and continuously optimize these activities. Embracing Value Stream Mapping brings value to the forefront of every decision a team makes, and well-defined value streams keep the entire team focused on the ROI throughout the delivery lifecycle. Do you know what is the value-added time of your processes? Understanding your processes efficiency can help you increase ROI and accelerate time to market. In this session, we will look at best practices, examples and tools to implement and profit from Value Stream Mapping. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU. Takeaways: Explore the difference between pursuing agile and leveraging agility for business problem solving Leverage lean-agile thinking and practices to deliver tangible, sustainable value in 90 days Expand organizational fluency for problem-solving so that we can more effectively address current as well as emerging challenges

Disruptive Leadership: Delivering Twice the Work in Half the Time Disruptive Leadership: Delivering Twice the Work in Half the Time Abstract: The inventor and co-creator of Scrum will describe its origins in military strategy, medical research on complex systems, and its application in product development and other domains such as education and defense. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.