Getting Started The ILM Level 6 Diploma in Management aims to sharpen learners' critical thinking skills and assess their performance to prepare them for senior leadership. It consists of two units that focus on developing oneself and the wider organisation, including optimising organisational capacity, managing operations research, and developing the executive manager. These skills provide learners with the knowledge and skills needed to work and advance in a wide range of career fields. Credits earned in this course can be transferred to Level 7 qualifications, making it a valuable bridge for learners moving from the Level 5 ILM qualification to the Level 7 ILM qualification. Key Benefits This qualification prepares learners to Understand the role of the senior manager Understand ways in which management models and theories influence management practice Develop the ability to critically evaluate your own performance Develop the ability to review ideas and practices Carry relevant research to inform the way you work Key Highlights This qualification is designed for senior managers who are new in their roles or middle managers who are preparing for promotion. We will ensure your access to the first-class education needed to achieve your goals and dreams and to maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our qualified tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. About Awarding Body Institute of Leadership & Management (ILM) is a professional body that helps people worldwide improve their leadership capabilities and advance their careers. All ILM qualifications are awarded by The City and Guilds of London Institute, founded in 1878 and incorporated into the Royal Charter. ILM qualifications are regulated and approved by Ofqual, the governing body for qualifications in the UK. Assessment Time-constrained scenario-based assignments No examinations Entry Requirements 1. A Level 5 Qualification 2. Considerable work experience as a manager Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Credit value: Learners must gain 42 credits to achieve this qualification Rules of Combination: Minimum 12 credits from Group 1 Minimum 30 credits from Group 2 More than 50% of credits must be achieved at Level 6 Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Overview Prove you are a dedicated and ambitious Retail Worker by completing your full education in this dynamic business sector. This course presents the principles, regulations, and customer expectations that will drive you to become an outstanding member of the Retail Industry. The Retail Operations Training Level 3 course has been constructed with the assistance of professionals and explains the different aspects of Retailing and the UK Consumer Market. You will be coached on dealing with complaints, enhancing the selling process, promoting excellent customer service, and an understanding of UK laws and regulations regarding retail. For the complete learning package for any shop working, sign up today. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Operations Training Level 3. It is available to all students, of all academic backgrounds. Requirements Our Retail Operations Training Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 14 lectures • 03:25:00 total length •Module 1: Introduction to Retail Associate: 00:15:00 •Module 2: Qualities of a Retail Associate: 00:23:00 •Module 3: Retail Psychology: 00:12:00 •Module 4: Importance of Consumer Behaviour: 00:10:00 •Module 05: The Importance of Communicating with Customers: 00:18:00 •Module 06: Taking Trends and Targeting Customers Effectively: 00:10:00 •Module 07: The Sales Process and Dealing with Customers at the Checkout: 00:10:00 •Module 08: Consumer Rights Act: 00:16:00 •Module 09: Introduction to Visual Merchandising: 00:16:00 •Module 10: In-Store Design: 00:18:00 •Module 11: Exterior Design: 00:20:00 •Module 12: Health & Safety for Retail Stores: 00:20:00 •Module 13: Management Skills for Leading Your Team: 00:17:00 •Assignment - Retail Operations Training Level 3: 00:00:00
Overview Learn how to make learning spaces run smoothly and effectively and kickstart your career as an outstanding school administrator by enrolling in our Level 4- Office Management course. In this course, you will be swiftly educated in the fundamental skills to instil students with a desire to learn that goes well beyond imparting knowledge. Effective administration underpins all areas of student care. After your successful completion, you will be equipped with strongly developed skills to create and maintain the school culture. You will have the expertise to assist students and faculty, maintain academic records, safeguard students, create strategies for handling complaints, and much more. Enrol today to kickstart your career. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Level 4- Office Management. It is available to all students, of all academic backgrounds. Requirements Our Level 4- Office Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 05:34:00 total length •Module 01: Introduction to Office Administration: 00:16:00 •Module 02: Skills of an Effective Administrator: 00:17:00 •Module 3: Mail Services and Shipping: 00:28:00 •Module 04: The Language of Coaching: 01:00:00 •Module 5: Organising Meeting and Conferences: 00:28:00 •Module 6: Business Writing Skills: 00:42:00 •Module 7: Time Management: 00:35:00 •Module 8: Stress Management: 00:18:00 •Module 9: Business Telephone Skills: 00:21:00 •Module 10: Communication Skills: 00:25:00 •Module 11: Conflict Management: 00:16:00 •Module 12: Business Etiquette: 00:21:00 •Module 13: Microsoft Office Skills: 00:07:00
OverviewDevelop and safeguard an organisation's workforce and help them become highly motivated and loyal employees.This enlightening course is designed to train Human Resources in advanced disciplines capable of boosting a man management role to its full potential.The HR Management and Employment Law Diploma course delivers a full range of online learning modules that will educate you in ways to continuously improve your company's HR procedures. You will be taught the best ways to train and develop staff, appraise performances, reward outstanding performance, ensure diversity and equality, drive recruitment, and measure employee satisfaction. Your actions as an HR Manager will ensure the success of the business.How will I get my certificate?You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.Who is this course for?There is no experience or previous qualifications required for enrolment on this HR Management and Employment Law Diploma. It is available to all students, of all academic backgrounds.RequirementsOur HR Management and Employment Law Diplomais fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.Career pathHaving HR Management and Employment Law Diploma will increase the value in your CV and open you up to multiple sectors such as HR Manager: £30,000 - £70,000 annually. Human Resources (HR) Consultant: £25,000 - £55,000 annually. Employment Law Advisor: £28,000 - £60,000 annually. Talent Acquisition Specialist: £25,000 - £50,000 annually. Compensation and Benefits Analyst: £25,000 - £55,000 annually. Course Curriculum 12 sections • 11 lectures • 03:25:00 total length •Introduction to Human Resources: 00:17:00 •Employee Recruitment and Selection Procedure: 00:32:00 •Employee Training and Development Process: 00:23:00 •Performance Appraisal Management: 00:21:00 •Employee Relations: 00:15:00 •Motivation and Counselling: 00:19:00 •Ensuring Health and Safety at the Workplace: 00:16:00 •Employee Termination: 00:15:00 •Employer Records and Statistics: 00:17:00 •Essential UK Employment Law: 00:30:00 •Assignment - HR Management and Employment Law Diploma: 00:00:00
Overview Become a multi-talented manager who is skilled at running special events, and the efficient day-to-day practises in a busy Hotel. This Hospitality and Accommodation Managementcourse will train you in every aspect of Hospitality and ensure that you and your team deliver outstanding customer service. Hotels and Large-scale events need a strong individual to manage and steer the proceedings. The contents of this comprehensive course will give you that capability. You will be coached in every single factor for achieving the highest standards in Hospitality, which includes guidance on recruitment, training, operations, marketing, catering, crisis management and much more. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hospitality and Accommodation Management. It is available to all students, of all academic backgrounds. Requirements Our Hospitality and Accommodation Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 04:01:00 total length •Introduction to Hospitality Management: 00:21:00 •An Overview of Hotel Industry: 00:15:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:21:00 •Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:24:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:17:00 •Marketing in Travel and Tourism Business: 00:21:00 •Accounting in Hospitality Industry: 00:23:00 •Customer Satisfaction: 00:20:00 •E-Hospitality and Technology: 00:19:00
Free Level 5 QLS Endorsed Certificate | 14 in 1 Bundle with Free Certificates | 150 CPD Points | Installment Payment
Office Administration Course Online This Administration course will help to motivate you with these skills and guide you how to stay in total control while going to meet your work deadlines on time. This Administration course gives essential and in-depth knowledge that will enable you to outshine as an effective manager of office at your workplace. You will learn the best practices for being an excellent office organizer, a great multi-tasker, and an outstanding communicator. This Administration course will also teach you the value of providing excellent customer service in order to have a positive impact on the organization. The Administration course provides learners with important information about the applications and skills required in the Administration Sector. The office management and administration course provides you with access and knowledge that aids in professional career development. Main Course: Office Management and Administration GIFT COURSES: Course 01: Level 2 Customer Service Course 02: Minute Taking Course 03: Level 4 Time Management Course 04: Level 7 Diploma in Leadership and Management Other Benefits of this Office Administration Course Free 5 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Administration course] Administration Course Curriculum of the Administration Industry Specialists developed Office Management Course into 13 user-friendly modules/ lectures. Assessment Method of Office Administration Course After completing each module of the Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Office Administration Course After completing the MCQ/Assignment assessment for this Administration course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Administration Learners can take this Administration course without any prior knowledge of this topic, and there are no age restrictions. As a result, anyone interested in Office Management and Administration can enrol in the Office Management course. Requirements Administration There are no specific requirements for this Administration Course because it does not require any advanced knowledge or skills. Career path Administration After completing the Administration course, you will be able to confidently grasp specific knowledge and skills in order to improve yourself and enhance your skills for a career in the relevant employment sector.
Efficient management of accounts receivable is vital for maintaining a healthy cash flow and ensuring the financial stability of any organisation. This course offers a thorough exploration of the essential components involved in overseeing outstanding customer payments. From setting effective credit policies to optimising billing and invoicing processes, participants will gain a clear understanding of how to manage receivables with confidence and precision. Additionally, the course examines a variety of collection strategies designed to enhance recovery rates while maintaining positive customer relationships. It also covers the critical tasks of cash application and reconciliation, ensuring that every payment is accurately recorded and accounted for. Finally, learners will stay ahead by exploring the latest technologies and trends transforming accounts receivable management today, equipping them with the knowledge to adapt to evolving business environments seamlessly. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Accounts Receivable Management Module 02 : Credit Policies and Procedures Module 03 : Billing and Invoicing Module 04 : Receivables Collection Strategies Module 05 : Cash Application and Reconciliation Module 06 : Accounts Receivable Technologies and Trends Learning Outcomes: Analyse and implement efficient credit policies. Streamline billing and invoicing procedures. Develop effective receivables collection strategies. Master the art of cash application and reconciliation. Stay updated with the latest Accounts Receivable technologies and trends. Enhance your financial management skills for a competitive edge. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance professionals Business owners and managers Accountants Financial analysts Administrative professionals Anyone interested in financial management Graduates seeking to enhance their financial knowledge Those looking to advance their career in finance Career path Credit Manager Financial Analyst Accounts Receivable Specialist Finance Manager Business Owner Accounting Clerk Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Professional Waiter Training at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! "Good service is good business," said the legendary entrepreneur and businessman, John Willard Marriott. If you aspire to be a waiter, you need to embody this principle. The Diploma in Waiter Training is designed to teach you the essential skills and knowledge to become a competent waiter. From personal hygiene to service sequences, this comprehensive waiter course covers all aspects of the food service business. With the help of our experienced instructors, you will learn how to make a great first impression, handle food safely, and provide outstanding service to your customers. This comprehensive Diploma in Waiter Training covers everything from the basics of food service to the nuances of supervisory responsibilities. You will learn about the importance of personal health and hygiene, the art of making a good first impression, and the essential skill of remaining calm and friendly even under pressure. You will also gain a deep understanding of product knowledge and service, as well as the various service sequences that are followed in different types of restaurants. Upon completion of this Diploma in Waiter Training, you will have a range of valuable skills that will make you a sought-after waiter in any hospitality establishment. You will have the ability to handle food in a sanitary manner, maintain personal hygiene, and follow safety considerations. You will also have the necessary supervisory skills to lead a team of waiters and take on additional responsibilities apart from food service. After this Diploma in Waiter Training, you will be able to learn: Understand the basics of the food service business and the role of waiters. Learn the importance of making a good first impression and remaining calm and friendly. Gain knowledge of personal hygiene and sanitary food handling. Develop personal skills such as communication, teamwork, and problem-solving. Acquire product knowledge and service skills, as well as an understanding of service sequences. Learn about supervisory responsibilities, safety considerations, and additional duties. Why Prefer This Waiter Training at QLS Level 4 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Waiter Training at QLS Level 4 course: Module 01: Customer Service and Service Sequence Module 02: Equipment Handling Technique Module 03: Hygiene Module 04: Beverage and Tobacco Module 05: Understanding Risks and Preventive Measures Module 06: Food & Beverage Control and Selling Techniques Module 07: Tips and Hints for Success in Waiter profession Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Professional Waiter Training at QLS Level 4 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Waiter Training is suitable for: Anyone who wants to start a career in the hospitality industry as a waiter. Experienced waiters who want to enhance their skills and knowledge. Hospitality business owners who want to train their staff in the art of service. Requirements Diploma in Waiter Training at QLS Level 4 No prior background or expertise is required. Career path Waiter/Waitress - Average Salary: £19,000 per annum Head Waiter/Waitress - Average Salary: £23,000 per annum Banqueting Waiter/Waitress - Average Salary: £20,000 per annum Hotel Waiter/Waitress - Average Salary: £20,000 per annum Restaurant Supervisor - Average Salary: £23,000 per annum Food and Beverage Manager - Average Salary: £28,000 per annum Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Professional Waiter Training at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Professional Waiter Training at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.