508 Outlook courses

Description: One of the most basic skills required in the workplace is communication. It is used in almost any scenario of the workplace or at home. For those of you who would love to develop this basic transferable skill, you can now do so with this Customer Focused Listening Diploma Level 3 course. This course is designed to help you listen better in order to respond to the processed information. Which is why, in this course you will learn about how to become a good listener, use body language to show positive listening attitude, build relationships, and much more. So get this course, and start listening. Learning Outcomes: Provide a definition to active listening as well as its key components Recognise means to be a better listener Identify the routes to turn into a better listener Execute body language so as to give vent to a proactive body language Understand the differences between the terms of sympathy as wella as empathy know when to use them Produce a listening outlook to implement framing, positive intention with focus Being a reliable communicator Understand the communication paths Ask your questions , probe into the information, as well as learn to apply paraphrasing ways Create a relationship to build a pragmatic communication approach Recognise the common listening problems as well as their solutions Identify the common listening problems as well as their answers Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Focused Listening Diploma Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Focused Listening Diploma Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview (Customer Focused Listening) 00:05:00 What is Active Listening? 00:15:00 Tips for Becoming a Better Listener 00:15:00 Body Language Basics 00:15:00 Understanding Sympathy and Empathy 00:15:00 Creating the Right Mindset 00:15:00 Being Genuine 00:15:00 Making Connections 00:15:00 What Is Said and What Is Heard 00:30:00 Probing Techniques 00:15:00 Paraphrasing Techniques 00:15:00 Building Common Ground 00:15:00 NLP Tips and Tricks 00:15:00 Getting Over Listening Roadblocks 00:15:00 Mock Exam Mock Exam- Customer Focused Listening Diploma Level 3 00:20:00 Final Exam Final Exam- Customer Focused Listening Diploma Level 3 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Diploma in Homesteading Course is a comprehensive program designed to equip individuals with the essential skills for self-sufficiency in the modern world. In an era marked by environmental concerns and a desire for sustainable living, understanding homesteading practices has become increasingly important. This course covers diverse topics, including homestead gardening, garden planning, animal husbandry, food preservation, and energy management, among others. Mastery of these Homesteading techniques opens up a plethora of job opportunities in the UK, ranging from farm management to agricultural consultancy. According to recent statistics, the demand for homesteading skills has seen a significant rise of 20% in the past few years, indicating a promising career outlook. Graduates can expect competitive salaries, with entry-level positions starting at £25,000 annually and experienced professionals earning upwards of £40,000. With its practical focus and alignment with contemporary sustainability trends, the Diploma in Homesteading Course not only provides valuable employment prospects but also fosters a deeper connection to the land and a more sustainable way of life. Key Features: CPD Certified Diploma on Homesteading Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Understanding Homesteading Module 02: Homestead Gardening Module 03: Garden Planning- Getting Started Module 04: Gardening Module 05: Planting Foods Module 06: Keeping Animals-Part1 Module 07: Keeping Animals- Part2 Module 08: Homestead Food Making and Preservation Module 09: Homestead Crafts Module 10: Homestead Activities Module 11: Energy Learning Outcomes: Understand principles and practices of sustainable homesteading for self-sufficiency. Implement effective gardening techniques for successful harvests in various climates. Plan and design a functional homestead garden layout for optimal productivity. Cultivate and care for a variety of plants to enhance food security. Raise and manage animals for food production and self-sufficiency. Preserve harvested foods and create homemade products for sustainable living. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma on Homesteading course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Diploma on Homesteading. Moreover, this course is ideal for: Individuals seeking self-sufficiency in sustainable living practices. Urban dwellers interested in transitioning to homesteading lifestyles. Garden enthusiasts eager to expand their knowledge in sustainable gardening. Families aiming to increase food security through homegrown produce. DIY enthusiasts passionate about crafting and creating homemade products. Requirements There are no requirements needed to enrol into this Diploma on Homesteading course. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma on Homesteading course. Career path After finishing this Diploma on Homesteading course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Homesteading are: Sustainable Agriculture Technician - £20K to 30K/year Farmer's Market Manager - £22K to 35K/year Organic Food Inspector - £25K to 40K/year Renewable Energy Technician - £26K to 45K/year Handcrafted Artisan - £18K to 35K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Description: This Microsoft Office 2010 Access Advanced - Complete Video Course builds on the skills and concepts taught in Access 2010: Intermediate. You will learn about querying with SQL, Advanced Queries, Macros, Advanced Macros, Importing, Exporting, And Linking, Database Management, Access, OneNote, PowerPoint, Windows, Excel, Outlook, Publisher, Word, and much more. The earliest lessons focus on advanced table design with indexing and input masks. The course shows how to create advanced queries using joins, unions, and sub queries, going step by step where things get complex. Lessons on advanced form design and reporting will allow you to better manage and display your data. This course will empower you with the knowledge and skills necessary to be a proficient user. If you already have a good grounding in Microsoft Word, this course will provide you with the knowledge and skills to use Microsoft Access 2010 at an expert level. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2010 Access Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2010 Access Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Querying with SQL SQL and Access FREE 00:06:00 Writing SQL Statements 00:18:00 Attaching SQL Queries to Controls 00:06:00 Advanced Queries Creating Crosstab Queries 00:05:00 Creating Parameter Queries 00:11:00 Using Action Queries 00:17:00 Macros Creating, Running, and Modifying Macros 00:08:00 Attaching Macros to the Events of Database Objects 00:05:00 Advanced Macros Creating Macros to Provide User Interaction 00:20:00 Creating Macros that Require User Input 00:04:00 Creating AutoKeys and AutoExec Macros 00:07:00 Creating Macros for Data Transfer 00:07:00 Importing, Exporting, and Linking Importing Objects 00:14:00 Exporting Objects 00:06:00 Working with XML Documents 00:13:00 Linking Access Objects 00:13:00 Using Hyperlink Fields 00:06:00 Database Management Optimizing Resources 00:16:00 Protecting Databases 00:05:00 Setting Options and Properties 00:06:00 Mock Exam Mock Exam- Microsoft Office 2010 Access Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2010 Access Advanced - Complete Video Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In today’s tech-driven world, IT support is an essential service for businesses of all sizes. This course offers you the foundational skills required to excel in the fast-paced IT support field. By focusing on the key areas such as troubleshooting, system maintenance, network management, and customer support, this course ensures you're equipped to handle the demands of an IT support role with confidence. The lessons are designed to be easy to understand, even for those with little prior technical knowledge, making it ideal for anyone looking to enter this crucial industry. The IT Support - Essential Skills Course provides a solid introduction to the core elements of IT support. With step-by-step guidance, you’ll learn how to solve common technical problems, manage IT infrastructure, and assist users efficiently. As businesses increasingly depend on technology, IT support professionals are more in demand than ever. Whether you're looking to start a new career or enhance your current skill set, this course ensures that you gain the essential tools and knowledge to succeed in the dynamic IT support landscape. Key Features CPD-Accredited IT support course Instant e-certificate Fully online, interactive IT Support course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this IT Support course to excel! IT Support is a rapidly growing field that is in high demand. Businesses of all sizes need IT support professionals to help them keep their systems running smoothly. This bundle is the perfect way to get started in a career in IT Support. It includes 10 courses that will teach you the essential skills you need to succeed. This IT support bundle includes the following courses: Course 01:Functional Skills IT Level 2 Course 02: Microsoft Word, PowerPoint & Outlook Course 03: Microsoft Excel Course 04: Cyber Security Awareness Training Course 05: Display Screen Equipment (DSE) Training Course 06: CCTV Operator Course Course 07: CRM - Customer Relationship Management Course 08: Python Programming: Beginner To Expert Course 09: Basics of WordPress: Create Unlimited Websites Course 10: Machine Learning Basics Learning Outcomes: Understand the basics of IT Use Microsoft Office Suite effectively Protect systems from cyber attacks Use DSE equipment safely Operate CCTV systems Manage customer relationships Program in Python Create websites with WordPress Learn the basics of machine learning Accreditation All of our courses included in this IT Support bundle are fully accredited. Certification Once you've successfully completed your IT Support course, you will immediately be sent digital certificates for the bundle courses. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 51 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wants to learn about IT support Anyone who wants to start a career in IT support Anyone who wants to advance their career in IT support Requirements There are no formal requirements for this IT support bundle courses to be enrolled. Career path T support technician: £20,000 - £30,000 IT support engineer: £30,000 - £40,000 IT support manager: £40,000 - £50,000 IT security analyst: £45,000 - £60,000 Certificates Certificate of completion (Hard copy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

Explore the power of your mindset to affect mood, motivation and happiness + practical ways to bring more positivity to your life.

Explore the dynamic world of Fast-Moving Consumer Goods (FMCG) with our comprehensive course. Learn about marketing strategies, sales tactics, retailing, e-commerce, international markets, and industry trends. Dive into case studies, including Coca-Cola's marketing strategy, and gain insights to excel in the FMCG sector. Enroll now to stay ahead in this rapidly evolving industry.

Description MS OneNote 2016 is a free-form of information collecting program of computer. It highlights the note taking facilities either written, typed, or drawings which are automatically saved in the functions. Do you want to know how to use this tool effectively? Look at the MS OneNote 2016 - Complete Course course, and solve your quest regarding this tool. The course is designed in such a way that illustrates the functions of OneNote notebook so that learners can learn about it smoothly. It also directs you how to work with it easily in the cloud, create a better table, sync notes through devices and computers, save and share files, capture images on phone with office lens, and snip the web clipper. At the end of the course, surely, the learners can perform far better than others. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? MS OneNote 2016 - Complete Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our MS OneNote 2016 - Complete Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 01 Introduction FREE 00:01:00 What Is OneNote 00:03:00 Understanding the OneNote Environment 00:04:00 Using the Backstage View 00:04:00 Using the Home Tab 00:04:00 Using the Insert Tab 00:02:00 Working with the Draw and History Tabs 00:03:00 Using the Review and View Tabs 00:03:00 Customizing the Interface 00:08:00 Creating a Notebook 00:07:00 Module : 02 Creating Sections and Pages 00:04:00 Sharing a Notebook 00:05:00 Opening an Existing Notebook 00:03:00 Adding Text 00:04:00 Formatting Text 00:03:00 Inserting Tables and Images 00:04:00 Inserting Files 00:03:00 Recording Audio and Video 00:03:00 Using Page Templates 00:03:00 Printing to OneNote 00:03:00 Module : 03 Using Drawing Tools 00:04:00 Using Tags 00:07:00 Working with Outlook Tasks 00:03:00 Searching Notebooks 00:04:00 Advanced Section Management 00:06:00 Advanced Page Management 00:04:00 Proofing a Notebook 00:04:00 Understanding Printing Options 00:03:00 Exporting Content 00:04:00 Using the OneNote Mobile App 00:05:00 Using OneNote Online 00:04:00 Course Recap 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Ever wondered how the legal world really works behind the scenes? Whether you're helping draft documents, managing court dates, or keeping solicitors one step ahead, roles like paralegal or legal secretary are essential. This course walks you through the nuts and bolts of legal support work and the everyday skills needed in a legal office—from legal terms and document prep to professional communication and time management. It doesn’t fluff things up—it gets straight to what you need to know to confidently support a legal team from your desk. The UK legal support sector continues to grow, with more firms looking for office-based staff who can handle the pace and precision of the legal environment. This course also includes an easy-to-follow career guide with helpful insights into different job routes and what they typically pay. Whether you’re exploring legal admin for the first time or switching from another office-based role, this is a smart step into a well-structured profession with a strong future. And no, you won’t need a wig or gown—just an eye for detail and a willingness to learn. Key Features: CPD Certified Paralegal, Legal Secretary and Office Skills With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Legal Secretary Module 02: English Law & Legal Systems Module 03: The Legal Workplace & Professionals Module 04: Law of Contract & Law of Tort Module 05: Wills, Probate and Estate Law Practice Module 06: Property Law & Conveyancing Practice Module 07: Family Law and Insurance Practice Module 08: Professional Writings and Documents Module 09: Document Proofreading and Editing Module 10: Meeting Management & Minute Taking Module 11: Customer Service and Telephone Handling Skills Module 12: Data Management and Record-Keeping Module 13: Other Essential Skills for Secretarial Role Module 14: Professional Conduct and Ethics Module 15: Microsoft Word Essentials Module 16: Microsoft Powerpoint Essentials Module 17: Microsoft Outlook Essentials Module 18: Microsoft Excel - Top 50 Keyboard Shortcuts ________________________________________________________________________ Complete Career Guide for Paralegal, Legal Secretary and Office Skills (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Legal Secretary. In addition to mastering the essentials of Legal Secretary, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Health and Legal Secretary. Your dream career starts here! List of career guide courses included in Paralegal, Legal Secretary and Office Skills With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand the role and responsibilities of a legal secretary. Gain knowledge of English law, legal systems, and workplace dynamics. Master contract, tort, property, family law, and insurance practices. Develop proficiency in drafting professional documents and proofreading. Acquire essential office skills, including meeting management and minute-taking. Demonstrate competence in using Microsoft Office applications for legal tasks. Accreditation All of our courses, including the Paralegal, Legal Secretary and Office Skills With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Paralegal, Legal Secretary and Office Skills With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become legal secretaries or paralegals. Those seeking a comprehensive understanding of legal practices in the UK. Professionals looking to enhance their office and document management skills. Anyone interested in a career involving customer service and legal support. Individuals aiming to boost their employability in legal administrative roles. Requirements There are no formal requirements for this bundle courses to be enrolled. Career path Legal Secretary - £22K to 35K/year. Paralegal - £24K to 40K/year. Office Administrator - £20K to 30K/year. Customer Service Representative - £18K to 25K/year. Document Specialist - £25K to 35K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Duration 1 Days 6 CPD hours This course is intended for This course is designed for Microsoft© Windows© and Microsoft© Office users who are transitioning to a SharePoint environment, and who need to access information from and collaborate with team members on a Microsoft SharePoint Team Site. Overview In this course, you will be able to use resources on a typical SharePoint Team Site in the course of performing normal business tasks. You will:Interact with SharePoint Team Sites.Work with documents, content, and libraries.Interact in SharePoint.Work with Lists.Integrate SharePoint with Microsoft Office. SharePoint is a complex platform. A strong understanding of the platform will allow students to work more efficiently & effectively. In this course, students will learn how to use a SharePoint Team Site to access, store, and share information & documents. Interacting with SharePoint Team Sites Topic A: Access SharePoint Sites Topic B: Navigate SharePoint Sites Working with Documents, Content, & Libraries Topic A: Upload Documents Topic B: Search for Documents and Content Interacting in SharePoint Topic A: Update and Share Your Profile Topic B: Follow and Share Content Working with Lists Topic A: Add and Modify List Items Topic B: Configure List Views Topic C: Filter and Group Data with List Views Integrating with Microsoft Office Topic A: Access and Save Microsoft Office Documents with SharePoint Topic B: Manage Document Versions Topic C: Work with SharePoint Data from Outlook Additional course details: Nexus Humans Microsoft SharePoint 2016 - Site User training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft SharePoint 2016 - Site User course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Learning Objectives Introduction , Getting Started with OneNote , Managing Notebooks , Working with Containers , Working with Text Containers , Adding Advanced Content , Working with Drawing Tools , Organizing Notebooks , Using Advanced OneNote Features , Conclusion   Pre-Requisites Basic Computer Skills. Understanding Microsoft Office is helpful but not mandatory.   Description This course is an introduction to, and in-depth look at OneNote for Windows. During the course, students will learn how OneNote can help them to organize their notes more efficiently, and allow them to access their content from anywhere. Students will also learn how to share the contents of their OneNote notebooks with others, and collaborate. Unit One: Basic Navigations in OneNote What is OneNote for Windows 00:02:00 Understanding the OneNote Environment 00:04:00 Navigating in OneNote 00:03:00 Changing Views in OneNote 00:04:00 Using Touch Gestures 00:01:00 Getting Help 00:03:00 Unit Two: Notebook Features Creating a Notebook 00:02:00 Creating Sections 00:04:00 Creating Pages 00:05:00 Opening an Existing Notebook 00:02:00 Unit Three: Containers and Images Adding a Text Container 00:03:00 Inserting an Image 00:06:00 Inserting Files 00:05:00 Working with Containers 00:03:00 Unit Four: Text Features Advanced Text Techniques 00:03:00 Formatting Text 00:07:00 Using the Built-In Styles 00:04:00 Working with Automatic Spell Check 00:04:00 Adding Date and Time 00:02:00 Inserting Tables 00:09:00 Unit Five: Clipping, Recording and Translating Adding a Screen Clipping 00:02:00 Adding Web Content 00:03:00 Working with Cut, Copy and Paste 00:04:00 Recording Audio 00:02:00 Using Voice to Text Dictation 00:02:00 Translating Notes 00:02:00 Inserting an Online Video 00:02:00 Unit Six: Drawing Features Using the Drawing Tools. 00:03:00 Creating a New Pen 00:04:00 Selecting Objects 00:02:00 Converting Ink to Type 00:01:00 Adding and Modifying Shapes 00:04:00 Converting Drawings to Shapes 00:02:00 Converting Ink or Text to Math 00:03:00 Graphing in OneNote 00:02:00 Working with the Ruler 00:02:00 Unit Seven: Advanced Features Using Tags 00:04:00 Creating Custom Tabs 00:04:00 Sending to OneNote from Outlook 00:04:00 Searching Content 00:04:00 Advanced Page Management 00:08:00 Advanced Section Management 00:06:00 Advanced Notebook Management 00:05:00 Unit Eight: Sharing and Printing Using Immersive Reader 00:01:00 Sharing a Notebook 00:03:00 Syncing Notebooks 00:04:00 Exploring Printing Options 00:03:00 Using Print to OneNote 00:02:00 Resource Resource - OneNote for Windows 10 - A Complete Guide Beginner 00:00:00 Final Exam Final Exam - OneNote for Windows 10 - A Complete Guide Beginner 00:20:00