Project Stakeholder Relationship Skills This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations
Black CSCS Card NVQ Level 6 Diploma in Construction Contracting Operations Management This qualification is designed for technical learners working in a wide range of job roles, for example estimator, quantity surveyor, buyer or planner. You will have responsibility for other people in their area of occupation. You could be site-based and have responsibility for functions such as dimensional control, surveys, physical testing and work planning. You may work across one or more of the following pathways: Estimating Buying Planning Surveying General Furthermore, this NVQ provides your recognition as a Construction Site Manager and offers you a route to professional memberships such as MCIOB. Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor, you will decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be claimed. To download our PDF for this course then please click here.
In this course you will understand what mentoring is about, understand your roles in the process. Gain self-insight into your own interpersonal style and way of relating to others that may affect mentoring interactions.
CWISA training course description This CWISA course covers wireless technologies with reference to IoT. It examines from an IoT perspective how wireless works, and is an excellent introduction to IoT for the wireless engineer. Topics range from wireless technologies, RF, to mobile networks, IoT, and security. What will you learn Describe wireless networking and IoT technologies. Explain basic RF communications. Plan wireless solutions. Describe how to implement wireless solutions. Use best practices in implementing wireless solutions. CWISA training course details Who will benefit: Anyone working with IoT technologies. Prerequisites: RF fundamentals. Duration 4 days CWISA training course contents Introduction to wireless technologies History of wireless, radio waves and frequencies, wireless technologies and related components, common components of wireless solutions, LAN networking requirements, Network security, Implementing wireless solutions, staging, documentation, security updates, Industry organizations, IEEE, compatibility and certification groups. Wireless network use cases Wireless BANs, Wireless PANs, Wireless LANs, Wireless MANs, Wireless WANs, Wireless sensor networks, New network driver-Internet of Things, IoT for industry (IIoT), IoT for connected vehicles, Residential environments, Retail, Education (K12), Higher education, Agriculture, Smart cities / Public access, Health care, Office buildings, Hospitality, Industry, Stadiums, arenas, and large public venues. Planning wireless solutions Identifying use cases and applications, common wireless requirements and constraints, performing a wireless system design, selecting and evaluating design parameters. RF communications RF wave characteristics, RF propagation behaviours, RF signal metrics, fundamentals of wireless modulation. other wireless carriers, common frequency bands. Radio frequency hardware Hardware levels, basic RF hardware components (circuit board level), RF link types (use category). RF device types. Mobile communications networks Mobile networks, LTE, 5G, Use cases. Short-range, low-rate, and low-power networks RF and speed, RF and range, RF and power, 802.11, 802.15.4, Bluetooth, LoRa (Long range) / LoRaWAN, ZigBee, 6LoWPAN, NB-IoT and LTE-M. Wireless sensor networks What is a Wireless Sensor Network (WSN)? WSN applications, Sensors and actuators, WSN architectures, Planning a WSN. Internet of Things (IoT) Internet of Things (IoT) defined, IoT history and its definition revisited, one more comment on the definition of IoT, IoT verticals, Oil & Gas, IoT structure/ architecture basics, IoT connected objects. Securing wireless networks Confidentiality, integrity and availability, Privacy, non-repudiation, authenticity & safety, Importance of authentication in wireless networks, Key cryptographic technologies & concepts, Authentication methods, Authorisation, OAuth 2.0 authorisation framework, monitoring. Troubleshooting wireless solutions Proper solutions design, designing and implementing wireless solutions, basic installation procedures, general configuration considerations, troubleshooting and remediation, troubleshoot common problems in wireless solutions. Programming, scripting and automation What is an API? categories of APIs, common API communication methods, choosing a language, why are we integrating systems? Application & integration architectures. Data structures & types, XML, YAML, API types.
Cyber security training course description This cyber security course focusses on the network side of security. Technologies rather than specific products are studied focussing around the protection of networks using firewalls and VPNs. What will you learn Describe: - Basic security attacks - RADIUS - SSL - VPNs Deploy firewalls and secure networks Explain how the various technologies involved in an IP VPN work. Describe and implement: - L2TP - IPsec - SSL - MPLS, L3, VPNs. Cyber security training course details Who will benefit: Anyone working in the security field. Prerequisites: TCP/IP foundation for engineers Duration 5 days Cyber security training course contents Security review Denial of service, DDOS, data manipulation, data theft, data destruction, security checklists, incident response. Security exploits IP spoofing, SYN attacks, hijacking, reflectors and amplification, keeping up to date with new threats. Hands on port scanning, use a 'hacking' tool. Client and Server security Windows, Linux, Log files, syslogd, accounts, data security. Hands on Server hardening. Firewall introduction What is a firewall? Firewall benefits, concepts. HAnds on launching various attacks on a target. Firewall types Packet filtering, SPI, Proxy, Personal. Software firewalls, hardware firewalls. Firewall products. Hands on Simple personal firewall configuration. Packet filtering firewalls Things to filter in the IP header, stateless vs. stateful filtering. ACLs. Advantages of packet filtering. Hands on Configuring packet filtering firewalls. Stateful packet filtering Stateful algorithms, packet-by-packet inspection, application content filtering, tracks, special handling (fragments, IP options), sessions with TCP and UDP. Firewall hacking detection: SYN attacks, SSL, SSH interception. Hands on SPI firewalls. Proxy firewalls Circuit level, application level, SOCKS. Proxy firewall plusses and minuses. Hands on Proxy firewalls. Firewall architectures Small office, enterprise, service provider, what is a DMZ? DMZ architectures, bastion hosts, multi DMZ. Virtual firewalls, transparent firewalls. Dual firewall design, high availability, load balancing, VRRP. Hands on Resilient firewall architecture. Testing firewalls Configuration checklist, testing procedure, monitoring firewalls, logging, syslog. Hands on Testing firewalls. Encryption Encryption keys, Encryption strengths, Secret key vs Public key, algorithms, systems, SSL, SSH, Public Key Infrastructures. Hands on Password cracking. Authentication Types of authentication, Securid, Biometrics, PGP, Digital certificates, X.509 v3, Certificate authorities, CRLs, RADIUS. Hands on Using certificates. VPN overview What is a VPN? What is an IP VPN? VPNs vs. Private Data Networks, Internet VPNs, Intranet VPNs, Remote access VPNs, Site to site VPNs, VPN benefits and disadvantages. VPN Tunnelling VPN components, VPN tunnels, tunnel sources, tunnel end points, tunnelling topologies, tunnelling protocols, which tunnelling protocol? Requirements of tunnels. L2TP Overview, components, how it works, security, packet authentication, L2TP/IPsec, L2TP/PPP, L2 vs L3 tunnelling. Hands on Implementing a L2TP tunnel. IPsec AH, HMAC, ESP, transport and tunnel modes, Security Association, encryption and authentication algorithms, manual vs automated key exchange, NAT and other issues. Hands on Implementing an IPsec VPN. SSL VPNs Layer 4 VPNs, advantages, disadvantages. SSL. TLS. TLS negotiation, TLS authentication. TLS and certificates. Hands on Implementing a SSL VPN. MPLS VPNs Introduction to MPLS, why use MPLS, Headers, architecture, label switching, LDP, MPLS VPNs, L2 versus L3 VPNs. Point to point versus multipoint MPLS VPNs. MBGP and VRFs and their use in MPLS VPNs. Hands on Implementing a MPLS L3 VPN. Penetration testing Hacking webservers, web applications, Wireless networks and mobile platforms. Concepts, threats, methodology. Hands on Hacking tools and countermeasures.
I occasionally organise one-off events such as outdoor sound journeys & gong baths in magical woodland locations, peaceful parks or on beautiful beaches. Sometimes under the stars with a fire. Any upcoming events like this will be listed HERE (Eventbrite). So be sure to check regularly. I also occasionally organise all-night puja events. Guests are invited to bring comfy bedding and everything they need to spend a whole night sleeping to the subtle healing frequencies of gongs and other powerful healing instruments that continue throughout the whole night. These events will begin with a welcome ceremony, followed by a beautiful meditation session. After this, we all lay down, get comfortable, relax and slowly fall into a beautiful deep sleep. In the morning we gently awaken feeling refreshed, revitalised and re-energised. Any upcoming events like this will be listed here. So be sure to check regularly.
MEF Carrier Ethernet training course description The course progresses from a overview of the Carrier Ethernet service and how it works onto looking at the concepts in depth. Service attributes and management follow with the course finishing with studies of practical Carrier Ethernet. What will you learn Discuss and understand key Carrier Ethernet Concepts. Understand tasks related to designing, deploying and maintaining a Carrier Ethernet network. Offer effective solutions to implementing a Carrier Ethernet enterprise network given available customer resources and requirements. Carry out informed discussions using industry Carrier Ethernet 'vocabulary. Pass the MEF CECP 2.0 professional accreditation exam. MEF Carrier Ethernet training course details Who will benefit: Anyone working with Carrier Ethernet Prerequisites: The course attendees need to be conversant with data networks, as well as Ethernet and IP technologies. Duration 5 days MEF Carrier Ethernet training course contents Section One: Introduction to Carrier Ethernet Introduction to Carrier Ethernet: What is Carrier Ethernet? Evolution, advantages, The MEF, MEF specifications; UNI, EVC, OVC, EPL/EVPL, EP-LAN/ EVP-LAN, EP-Tree/EVP-Tree, etc, overview. How Carrier Ethernet Works: Service Frame Handling. Carrier Ethernet at Customer Premises, metro and core. Carrier Ethernet Workings, UNI attributes, Service Attributes (EVC and EVC per UNI attributes), Bandwidth Profiles, service multiplexing, L2 protocol processing; Carrier Ethernet equipment, CPE, aggregation and homing nodes, core equipment; management systems. The Setting Up of a Carrier Ethernet Service: Step 1: Choose service type, EPL/EVPL, EP-LAN/EVP-LAN, EPTree/EVP-Tree, EVLine...; Step 2: CPE tasks, UNI-C tasks (UNI attributes, service attributes (EVC and EVC per UNI) and bandwidth profiles), UNI-N tasks (L2 protocol handling). Step 3: Non-CPE tasks, Access, metro and core connections set up. Section Two: Carrier Ethernet Concepts in depth Carrier Ethernet Definitions in Depth: UNI, UNI I & II, UNI-N and UNI-C, etc.; NNI/ENNI; EVC; OVC, OVC type (P2P, M2M, Rooted MP), OVC end point (root, leaf, trunk), OVC end point map, OVC end point bundling; Service types in detail, EPL/EVPL, EP-LAN/EVP-LAN, EP-Tree/EVP-Tree, EVLine, Access EPL, Access EVPL . Carrier Ethernet Service Frame Handling: Unicast, multicast and broadcast frame delivery, Tagged, untagged and priority; Tagging, C and S-Tags, 802.3, 802.1d, 802.1q, 802.1ad, 802.1ah evolution, VLAN ID translation/preservation. CoS preservation. Other Key Carrier Ethernet Concepts: MTU, MTU at UNI, MTU at ENNI; Physical Layer Attributes, FE, GbE and 10GbE, Service Multiplexing and Bundling Concept and detail, rules and implications; Hairpin Switching Managing Bandwidth in a Carrier Ethernet Network: Token Bucket Algorithm, EIR, CIR, CBS, EBS, Coupling Flag; Frame Colors, recoloring, Color Awareness attribute, Color Forwarding; Bandwidth Profiles, rules and concepts. MEF CoS identifiers, DEI bit (in S-Tag), PCP bit (in C-Tag or S-Tag), or DSCP (in IP header), Multiflow bandwidth concepts; CoS Label/Color Identification. Section Three: Carrier Ethernet Service Attributes Overview: Carrier Ethernet 2.0; Blueprint C Service Attributes: Per UNI, Physical interfaces, Frame format, Ingress/egress Bandwidth Profiles, CEVLAN ID/EVC Map, UNI protection. EVC per UNI, Ingress/egress Bandwidth Profiles, etc.; Per EVC, CEVLAN ID Preservation, CoS ID Preservation, Relationship between SLA and SLP, Class of Service, etc. OVC, ENNI, OVC End Point per UNI and OVC End Point per ENNI, Ingress/egress bandwidth profiles, etc. Section Four: Managing Carrier Ethernet Networks Overview: MEF Service Lifecycle.Carrier Ethernet maintenance: Port, Link & NE failure, Service Protection Technologies, Fault Identification and Recovery, LAG, Active/Standby EVC, Single EVC with transport protection, G.8031, G.8032, MPLS FRR. SOAMs: Connectivity fault management, connectivity Monitoring, Loopback, Linktrace; Performance Management, Frame Delay, Inter Frame Delay Variation, Availability, Frame Loss Ratio, Resiliency, HLI, DMM, DMR, SLM, SLR; Key Concepts, Single vs dual ended, ordered UNI pair calculations. LOAMs: Link discovery, link monitoring, etc. Terminology and Concepts: MEG levels, MIPs. Section Five: Practical Carrier Ethernet Carrier Ethernet Transport Technologies:Layer 1: SDH. Layer 2: Bridging, provider bridging, PBB, PBBTE. Layer 2.5: MPLS VPWS, MPLS VPLS, MPLS-TP. Carrier Ethernet Access Technologies: fiber, SDH, active fiber, PON, GPON, 10G PON, OTN, WDM; copper, PDH, G-SDSL, 10Pass-TS, HFC; packet radio. Optimising mobile backhaul with Carrier Ethernet Key challenges solutions: Market pressure, LTE evolution, elements and architecture (RAN BS, NC, GWIF.), synchronization, bandwidth management. Circuit Emulation over Ethernet: Purpose, needs and applications. Synchronization: Phased, ToD, External Reference source, SynchE ,NTP, IEEE-1588 v2/ PTP, ACR; MEF Service Definitions for emulated circuits. Applying what you know: Practical examples and scenarios, Carrier Ethernet solutions; Practice Scenarios, Given a scenario, determine appropriate Ethernet services
Project Stakeholder Relationship Skills (In-Person) This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What You Will Learn You'll learn how to: Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Foundation Concepts Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations
Copper cabling systems training course description A hands on training course covering installation, termination and testing of copper cables in an internal environment. The course covers all copper cabling but hands on sessions focus on unshielded Twisted Pair. What will you learn Recognise different copper cables and when to use them. Install and terminate UTP cables. Test and certify UTP cables. Copper cabling systems training course details Who will benefit: Professional cable installers. Prerequisites: None Duration 2 days Copper cabling systems training course contents Communications principles Use of cables in data networks, Use of cables in telephone networks, conductors and insulators, current, resistance, voltage and Ohms law. Copper cabling per cabling Coaxial versus twisted pair. UTP and STP. Cat 5, 5e, 6 and 7. Straight through, cross over, others. Hands on: Building a simple network. Cable termination Cable termination Preparing cables for termination, termination techniques, termination tools. Wiring standards, colour codes. Hands on: Making your own cables and using them in the simple network. Cable architectures Structure cabling system components, topologies, horizontal wiring, vertical wiring, telecomms rooms, server rooms. Hubs, switches and routers implications. Trunking. Cabling documentation, symbols and abbreviations. Hands on: punch blocks, testing continuity. Cable installation Site surveys: pathways and spaces, support structures, distance limitations. Recommended installation practices, laying and setup, retrofits. Health and safety factors, fire and building codes. Hands on: Performing a site survey, installing cable with floor boxes. Testing Basic testing, volt meters, tone set, Cat 5 testers, Cat 5e testers, Cat 6 testers. Certifying performance, Cat 5, 5e and 6 performance parameters. External factors. Common faults. Hands on: Testing an installation, troubleshooting faults. Other aspects Telephony cables, shielded cables. Hands on: installing telephone cable, testing continuity.
Mobile comms training course description A complete overview of mobile communications covering all the major technologies in a 2-day format. What will you learn GSM GPRS UMTS LTE Alternative mobile strategies Mobile comms training course details Who will benefit: Anyone involved in mobile communications. Prerequisites: None. Duration 2 days Mobile comms training course contents Introduction Telephony, RF, mobile and wireless technologies, distances, mobile phone generations, base stations, cells, frequencies, cell types, MSC, handoffs, channels, internetworking, the Internet, wireless Internet access. UK operators, worldwide operators. GSM What is it? Timeline, digitising voice, channels, GSM architecture, Abis, A, Um, MS, BTS, BSC, MSC, HLR, VLR, EIR, AuC. Radio link aspects, GSM signalling overview, signalling protocols, roaming, GSM call flows, authentication. IMEI. SIM cards. GPRS What it is, 2G to 3G, GPRS user features, GPRS network features, GPRS elements, GPRS architecture, overlay, SGSN, GGSN, GPRS ATTACH, GPRS protocol stack, GPRS timeslots, EDGE, GPRS classes, GPRS routing, GPRS packet format. UMTS and 3G What is 3G? IMT-2000, 3G proposals, what is UMTS? Speed comparison, evolution to 3G, CDMA, CDMA 2000, W-CDMA, UMTS components, UMTS infrastructure, RNC, Node B, network architecture, packet switched attach, mobility in 3G, HSDPA. LTE and 4G LTE architecture and principles, Physical layer, Air interface, E-UTRAN, Evolved packet core, service provision. Other wireless solutions Integration of services, Bluetooth, Blackberry, VoIP, Mobile IP, 802.11, WiFi, 802.16, WiMax, What is 5G?