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Grateful Leadership™ - Using the Power of Acknowledgment­® to Engage All Your People and Achieve Superior Results: On-Demand Effective leaders must find ways to enhance people's level of engagement, commitment, and support, especially during the difficult periods of time that all organizations may face. Grateful Leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational. What You Will Learn You'll learn how to: Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace Understand the potentially huge benefits of Grateful Leadership in the workplace Overcome the barriers to using acknowledgment Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior Describe the Seven Principles of Acknowledgment for "High-Interest Benefits" in the context of participant's personal leadership style Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results Getting Started Introductions Course goals and objectives Introspection on the practice of Grateful Leadership The Workforce Engagement Sustainability Challenge Employees who are engaged, not engaged, and actively disengaged The costs of non-engagement Meeting the workforce engagement challenge Acknowledgment, Engagement, and Leadership Acknowledgment and its benefits Recognition versus acknowledgment 'Challenging people' case study Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models Leadership and acknowledgment The 5 C's - Consciousness, Courage, Choice, Communication, Commitment Employing the Power of Acknowledgment Overcoming barriers to acknowledgment The Seven High-Interest Benefits Principles of Acknowledgment Exploring the acknowledgment process Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style Case study The ROI of Grateful Leadership Creating your Grateful Leadership Personal Action Plan™ Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture The 360° Grateful Leadership Competency Assessment Summary What did we learn, and how can we implement this in our work environments?

In the past, popular thought treated artificial intelligence (AI) as if it were the domain of science fiction or some far-flung future. In the last few years, however, AI has been given new life. The business world has especially given it renewed interest. However, AI is not just another technology or process for the business to consider - it is a truly disruptive force.

Did You Know? Over 1.5 billion people worldwide are learning English, with over a million jobs available monthly. As the demand for English teachers skyrockets globally, our 12-course Teaching English as a Foreign Language (TEFL/TESOL) bundle will make you an expert in the field. Designed for aspiring and seasoned educators alike, these TEFL/TESOL courses are more than just an educational journey; it's your path to becoming an influential English teacher across continents. Every course in our TEFL/TESOL bundle is CPD accredited and QLS endorsed, ensuring your qualification is recognised and respected worldwide. Imagine holding not one but 24 certificates (12 CPD and 12 QLS, both in PDF and Hardcopy) upon completion. These aren't just certificates; they are proof of your commitment and expertise in English language teaching. A Learning Experience Tailored for Success From mastering advanced English language skills to exploring the intricacies of English grammar, our bundle covers it all. Courses like "120 hours TEFL (TESOL) Masterclass", "Essential TEFL Training", and "Master English Speaking" are just the beginning. You'll learn about the practical aspects with "Lesson Planning for Teaching" and refine your pronunciation skills with the "British English Pronunciation Course". Whether you're starting with the "Basics of English for Beginners" or advancing with "GCSE English Preparation", each course is a stepping stone to excellence. Additionally, we provide full study assistance and career support to guide you towards your dream teaching role. Whether you're eyeing an international teaching career or aiming to excel locally, we're here to support every step of your professional journey. This isn't just education; it's an investment in your future. Enrol in our TEFL/TESOL Course Bundle today and embark on a journey that opens doors to a world of opportunities! Courses Included In this Teaching English as a Foreign Language (TEFL/TESOL): Course 01: Reach an Advanced Level in English as a Foreign Language Course 02: 120 hours TEFL (TESOL) Masterclass Course 03: Essential TEFL Training Course 04: 200 Common English Idioms and Phrases Course 05: Lesson Planning for Teaching Course 06: English: Spelling, Punctuation, and Grammar Course 07: GCSE English Preparation Course 08: Basics of English for Beginners Course 09: British English Pronunciation Course Course 10: Explore the Fundamentals of English Tenses Course 11: Level-3 English Grammar Course Course 12: Master English Speaking 1 What Will You Learn? Upon completing this TEFL/TESOL bundle, you will be able to: Gain advanced proficiency in English language teaching methodologies. Master classroom management and effective lesson planning techniques. Understand and apply over 200 common English idioms and phrases. Develop skills in teaching English grammar, spelling, and punctuation. Learn strategies for teaching English at different proficiency levels. Acquire the ability to teach English pronunciation with a focus on British English. Enhance capabilities in preparing students for English language examinations. Build a strong foundation in the fundamentals of English language teaching. Start a rewarding journey with our TEFL/TESOL course bundle, a comprehensive package of 12 courses designed for the aspiring English language teacher. Accredited by CPD and endorsed by QLS, this bundle sharpens your teaching abilities and equips you with a globally recognised certification. From advanced language techniques to practical classroom strategies, this bundle is your ticket to a successful career in teaching English as a foreign language. Dive into a world of opportunities and make a significant impact in the realm of English education. Enrol today! CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This TEFL/TESOL bundle is perfect for: Aspiring educators looking to teach English as a foreign language. Current teachers seeking to enhance their English teaching skills. Individuals aiming to pursue a career in international education. Professionals seeking a change in career towards language education. Anyone with a passion for English language and teaching. Requirements Level 3 qualification or equivalent, e.g. A levels Career path After completing this bundle of courses, you should be able to pursue career paths such as: ESL Teacher: £22,000 - £40,000 per year. Private Tutor: £15 - £40 per hour. Language School Instructor: £25,000 - £45,000 per year. Corporate English Trainer: £30,000 - £50,000 per year. Online English Teacher: £15 - £35 per hour. Educational Content Developer: £30,000 - £60,000 per year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

This is a detailed course that starts with basic definitions, then follows a logical path through other topics including, types of food hazards, personal hygiene, pest control, legislation, enforcement, and the design and cleaning of premises and equipment. It also discusses how to implement a successful food safety management system. There's a wide range of topics because an effective Food Safety Management System, professionally run, protects your customers, your staff, and the reputation of your company.

Why choose SketchUp Training Course for Interior Designers and Architects? Course info During this training course, you will begin with an introduction to SketchUp, exploring its interface, fundamental concepts, including design tools, component, color and texture, and importing from 3D Warehouse related to interior design. Duration: 6 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat between 9 am and 7 pm. Advantages of SketchUp: Intuitive and Fast: Compared to other 3D modeling software, SketchUp is simple, fast, and easy to use. Quick Learning Curve: Within a few hours, users can create simple models and get started with SketchUp. Efficient Modeling: SketchUp allows for the creation of models with fewer faces, optimizing performance. Versatility: Its non-parametric modeling principle makes SketchUp suitable for various applications. Rich Component Library: Access a vast collection of free components in the 3D Warehouse. Extensive Plugins: Benefit from numerous free plugins. Interior Designers' SketchUp Training Course Course Duration: 6 hours I. Introduction to SketchUp (1 hour) Overview of SketchUp for interior design Familiarization with the interface and essential tools Navigating the 3D environment efficiently Project creation and management II. Creating Floor Plans (1 hour) Importing and drawing floor plans accurately Wall, window, and door precision Effective floor level management Organizing designs with Layers and Scenes III. Furniture and Fixtures (2 hours) Accessing 3D Warehouse for furniture and fixtures Crafting custom elements for unique designs Strategic arrangement within the space Materials and textures customization IV. Advanced Modeling (1 hour) Utilizing advanced tools for intricate 3D models Organizing models with groups and components Adding details and finishes for high-quality design V. 3D Visualization (1 hour) Creating immersive 3D models Applying textures to walls, floors, ceilings Mastering rendering for realistic presentations VI. Importing and Exporting (30 minutes) Seamless collaboration with other software File formats and compatibility understanding Preparing models for 3D printing VII. Conclusion and Next Steps (30 minutes) Comprehensive review and key takeaways Further learning resources and improvement avenues Interactive Q&A and feedback collection SketchUp - SketchUp trial https://www.sketchup.com Unlock Your Design's Full Potential With SketchUp's Powerful 3D Software. VR Model Viewing. Free Trial Available. Secure Payment Options. Types: SketchUp Go, SketchUp Pro.

OVERVIEW This official Microsoft Power BI training course will teach you how to connect to data from many sources, clean and transform it using Power Query, create a data model consisting of multiple tables connected with relationships and build visualisations and reports to show the patterns in the data. The course will explore formulas created using the DAX language, including the use of advanced date intelligence calculations. Additional visualisation features including interactivity between the elements of a report page are covered as well as parameters and row-level security, which allows a report to be tailored according to who is viewing it. The course will also show how to publish reports and dashboards to a workspace on the Power BI Service. COURSE BENEFITS: Learn how to clean, transform, and load data from many sources Use database queries in Power Query to combine tables using append and merge Create and manage a data model in Power BI consisting of multiple tables connected with relationships Build Measures and other calculations in the DAX language to plot in reports Manage advanced time calculations using date tables Optimise report calculations using the Performance Analyzer Manage and share report assets to the Power BI Service Prepare for the official Microsoft PL-300 exam using Microsoft Official Courseware WHO IS THE COURSE FOR? Data Analysts with little or no experience of Power BI who wish to upgrade their knowledge to include Business Intelligence Management Consultants who need to conduct rapid analysis of their clients’ data to answer specific business questions Analysts who need to upgrade their organisation from a simple Excel or SQL-based management reporting system to a dynamic BI system Data Analysts who wish to develop organisation-wide reporting in the form of web reports or phone apps Marketers in data-intensive organisations who wish to build visually appealing, dynamic charts for their stakeholders to use COURSE OUTLINE Module 1 Getting Started With Microsoft Data Analytics Data analytics and Microsoft Getting Started with Power BI Module 2 Get Data In Power BI Get data from various data sources Optimize performance Resolve data errors Lab: Prepare Data in Power BI Desktop Module 3 Clean, Transform And Load Data In Power BI Data shaping Data profiling Enhance the data structure Lab: Load Data in Power BI Desktop Module 4 Design A Data Model In Power BI Introduction to data modelling Working with Tables Dimensions and Hierarchies Lab: Model Data in Power BI Desktop Module 5 Create Model Calculations Using DAX In Power BI Introduction to DAX Real-time Dashboards Advanced DAX Lab 1: Create DAX Calculations in Power BI Desktop, Part 1 Lab 2: Create DAX Calculations in Power BI Desktop, Part 2 Module 6 Optimize Model Performance Optimize the data model for performance Optimize DirectQuery models Module 7 Create Reports Design a Report Enhance the Report Lab 1: Design a Report in Power BI Desktop, Part 1 Lab 2: Design a Report in Power BI Desktop, Part 2 Module 8 Create Dashboards Create a Dashboard Real-time Dashboards Enhance a Dashboard Lab: Create a Power BI Dashboard Module 9 Perform Advanced Analytics Advanced analytics Data Insights through AI Visuals Lab: Perform Data Analysis in Power BI Desktop Module 10 Create And Manage Workspaces Creating Workspaces Sharing and managing assets Module 11 Manage Datasets In Power BI Parameters Datasets Module 12 Row-Level Security Security in Power BI Lab: Enforce Row-Level Security

Are you a teacher looking to obtain QTLS - Qualified Teacher Learning and Skills status or enhance your teaching skills? You are at the right place! This comprehensive Level 5 Diploma in Education and Training | DET will equip you with the required skills to work as a teacher in the UK. This nationally recognized education and training diploma will help you advance to higher studies and become a well-trained teacher in the field of lifelong learning. No Previous Experience Needed Available to individuals from all backgrounds, regardless of their previous work experience Unlimited Tutor Support With endless support from an expert tutor, learning has never been simpler Recognised Qualification Ofqual regulation and NCFE accreditation make this course a highly reputable qualification in the industry Interest Free Instalment Plan Pay in 12 interest-free instalments and spread the cost of your purchase over time Fast Track Accelerate your success and start your rewarding career faster with the fast track program Exam Pass Guarantee We are committed to your success and will work closely with you to ensure your success in the exam Diploma in Education and Training (DET) and Post Graduate Certificate in Education (PGCE) are the same qualification. The employers do not discriminate based on the title or where you obtained the qualification. This DET qualification will help to get Qualified Teacher Learning and Skills (QTLS) status. QTLS is a professional status recognised in the Education sector. Course Highlights Course Type: Online Learning Guided Learning Hours (GLH): 360 Hours Teaching Practice Hours: 100 Hours (8 hours of observations of teaching practice) Accreditation: NCFE Qualification: Ofqual Regulated Access: 1 Year Access Certificate: Certificate upon completion (hard copy) Tutor Support- Personalised feedback on all your assignments Customer Support: 24/7 live chat available Level 5 Diploma in Education and Training This Level 5 Diploma in Education and Training | DET will set you up with the appropriate qualifications and adequate credentials that are required for you to have expertise in the field of teaching. NCFE accredits and Ofqual regulates this course, which enhances your resume as a nationally recognised qualification. Upon successful completion of this course, you will gain extensive teaching skills and knowledge to evaluate, create resources, and assist students to reach their full potential.  Learning Outcomes By the end of this Level 5 Diploma in Education and Training | DET, you will: Learn to plan and deliver inclusive teaching using various approaches and models. Use behaviour management techniques to create a safe and welcoming environment. Evaluate learning using assessment theories and reflective practices. Understand how to conduct diagnostic assessments and organize inclusive teaching. Recognize the importance of professionalism and accountability in education and training. Support quality assurance and improvement efforts and understand education policies. Who should take this course? This extensive Level 5 Diploma in Education and Training is suitable for:  Aspiring teachers Anyone looking to teach young people at school Anyone looking to teach adult people at a higher education level Anyone aiming to achieve Qualified Teacher Learning and Skills Status (QTLS) Entry Requirements This Level 5 Diploma in Education and Training | DET is available to all students of all academic backgrounds. No experience or previous qualifications are required.  Applicants must be 19 years of age or over. Before pursuing level 5 education and training, individuals are not required to have completed level 3 or level 4 education and training. Assessment structureAssignment Students must complete a number of brief assignments for each section of the award. The guidelines are designed to assess you according to the following criteria. Each of the ten modules in this qualification has assignments. The assignments can include calls for product evidence such as lesson plans, teaching materials, and other related paperwork. Completing these assignments will allow you to fully engage with and apply the teaching and learning cycle, with feedback provided by your tutor after review. Teaching Assessment In order to properly evaluate your teaching skills, you must submit a teaching assessment that will be based on the following guidelines: You must observe for a minimum of 8 hours. Each observation should last at least 30 minutes. This means you can do 16 observations at 30 minutes or 8 observations at 1 hour each. Either way, you must complete 8 hours of observation. A teacher with appropriate credentials must complete this witness testimony. In exceptional cases, we may also arrange a video link with your tutor to complete these observations. For this training, there is no prerequisite in terms of prior experience. To get your completion certificate, however, you must complete 100 hours of classroom teaching experience throughout the course. You will need to find an expert witness with a level 5 diploma in education and training to observe your practical teaching demonstration. If you prefer, we can help you by providing an expert witness for an additional fee of £250 + VAT for 8 hours. You'll have to keep a record of teaching practise hours and observations in the provided teaching log. Additionally, you'll need to provide a teaching record and documentation of continuous personal development As previously stated, one must observe practice for at least eight hours. These observations must correspond to the following essential units: Teaching, learning and assessment in education and training (level 4) Developing teaching, learning and assessment in education and training (level 5) Progression Opportunities Upon successfully attaining the NCFE Level 5 Diploma in Education and Training, you can: Work towards attaining Qualified Teacher Learning and Skills (QTLS) Improve your chances of getting a promotion Obtain employment in a variety of teaching roles Course Curriculum Course Overview Course Overview - Level 5 Diploma in Education and Training Lesson 1: Roles Responsibilities of Teachers in Education Learning Lesson 1: Roles Responsibilities of Teachers in Education Learning Lesson 2 : Pedagogical Principles Theory and Practice Lesson 2 : Pedagogical Principles Theory and Practice Lesson 3 : Functional Skills and the Minimum Core Lesson 3 : Functional Skills and the Minimum Core Lesson 4 : Planning in Education and Learning Lesson 4 : Planning in Education and Learning Lesson 5 : Selecting, Creating and Using Resources Lesson 5 : Selecting, Creating and Using Resources Lesson 6 : Augmenting Communication through Teaching Strategies Lesson 6 : Augmenting Communication through Teaching Strategies Lesson 7 : The Assessment Process Lesson 7 : The Assessment Process Lesson 8 : Managing Learners Lesson 8 : Managing Learners Lesson 9 : Professionalism and Continued Professional Development Lesson 9 : Professionalism and Continued Professional Development Lesson 10 : Developing Designing Curriculum Lesson 10 : Developing Designing Curriculum Lesson 11 : The Professional Practice Quality Management Lesson 11 : The Professional Practice Quality Management Additional Resource Additional Resource - Level 5 Diploma in Education and Training Assignment 1: Developing Teaching, Learning and Assessment in Education and Training Assignment 1 - Developing Teaching, Learning and Assessment in Education and Training Assignment 2: Teaching, Learning and Assessment in Education and Training Assignment 2 - Teaching, Learning and Assessment in Education and Training Assignment 3: Theories, Principles and Models in Education and Training Assignment 3 - Theories, Principles and Models in Education and Training Assignment 4: Wider Professional Practice and Development in Education and Training Assignment 4 - Wider Professional Practice and Development in Education and Training Assignment 5: Develop Learning and Development Programmes Assignment 5 - Develop Learning and Development Programmes Assignment 6: Identify the Learning Needs of Organisations Assignment 6 - Identify the Learning Needs of Organisations Assignment 7: Internally Assure the Quality of Assessment Assignment 7 - Internally Assure the Quality of Assessment Assignment 8: Understanding and Managing Behaviours in a Learning Environment Assignment 8 - Understanding and Managing Behaviours in a Learning Environment Assignment 9: Understanding the Principles and Practices of Internally Assuring the Quality of Assessment Assignment 9 - Understanding the Principles and Practices of Internally Assuring the Quality of Assessments Assignment 10: Working with Individual Learners Assignment 10 - Working with Individual Learners Recognised Accreditation This Level 5 Diploma in Education and Training | DET is independently accredited by NCFE and regulated by Ofqual. It is a nationally recognised qualification that will help you pave your path to higher education and fulfil the entry requirements of any skilled-oriented job. About NCFE The National Council for Educational Awarding (NCFE) is a national educational awarding organisation that creates, develops, and accredits a range of widely accepted qualifications and awards, including those for online courses. The NCFE Functional Skills certificate is the best option for students who want to gain useful, transferable skills that will enable them to function freely, with self-assurance, and effectively in the real world. Certificate of Achievement Upon successful completion of this Level 5 Diploma in Education and Training | DET and passing the internal assessments, and practical teaching assessments, you will be awarded the qualification: NCFE Level 5 Diploma in Education and Training which is valued by all employers in the UK and globally. FAQs What is a level 5 diploma equivalent to? The Level 5 Diploma in Education and Training qualification is equivalent to the Certificate of Education (CertEd). Additionally, it is equivalent to the second year of a bachelor's degree in the UK. What can I do with a Level 5 diploma in education and training? You can advance to further vocational study, apply for Qualified Teacher Status (QTLS), and earn a Bachelor of Arts in Education or a BA in Education (BEd). Besides these progression opportunities, you can also enhance your resume and increase your chances of getting hired. What is a BTEC equivalent to? BTEC Firsts are Level 2 qualifications, which are the same as GCSE coursework. The level of BTEC Nationals is Level 3, which is the same as A-level study. BTEC Higher Nationals are at the same academic level as the first two years of a degree program (Level 4/5 studies). Do I have to conduct my practical evaluation in a real classroom or workplace? For the Level 5 Diploma in Education and Training qualification, you must be seen teaching in an actual classroom; simulation is not allowed, and your observations must be conducted in an actual classroom. Who should complete the course's observations for the practical evaluation? This witness testimony must be provided by an expert with a Level 5 Diploma in Education and Training. For an additional charge of £250 + VAT for 8 hours, if you'd prefer, we can also assist you by providing an expert witness. How is this course assessed? The course is evaluated through the submission of eight observations of your teaching in a classroom environment and writing assignments based on the course's sections. You will also be required to provide an evidence log showing that you have completed at least 100 hours of teaching. Can I submit my assignment again? Your instructor will provide feedback and the option to resubmit assignments if additional work is required. How can I produce evidence to support my lessons? The teaching session must be recorded using a smartphone, tablet, or other camera device and uploaded to your web portal in order to be graded. In addition to that, you must also provide product evidence such as lesson plans, teaching materials, and other related paperwork How much time will it take to complete this course? For the supervised study, 360 hours are allotted. However, the total amount of time we anticipate you to spend on this award, including all the research and writing tasks is 1200 hours. These hours can be distributed in any way you desire as you have the choice to complete the course whenever it's convenient for you over the course of a year. Should I obtain the level 3 award or the level 4 certificate before taking this course? It is not necessary to have finished the level 3 award in education and training or the level 4 certificate in education and training before enrolling in this course. Will this course qualify me for the Qualified Teacher Learning and Skills Status (QTLS)? The Level 5 Diploma in Education and Training will provide you with the opportunity and skills to apply for QTLS, while it does not automatically grant you this status. For how long can I access this course? You have a year to access this course, so you can complete it at your own pace and convenience. Can I teach infants and children with a level 5 diploma in education and training? Since the majority of the training is geared toward adults, you won't be able to work with young children or teach in primary settings. Do I have to finish the 100 hours of teaching before I sign up for this course? There is no prerequisite in terms of prior knowledge for this training. However, you must complete 100 hours of classroom teaching experience throughout the course to receive your completion certificate. Can I use a smartphone or a tablet to study? With no time limit on completion, our online courses are accessible for life. If there is a safe internet connection, every course is fully accessible from a tablet, phone, or laptop. What will I receive once the course is over? You will be able to order the NCFE-recognised Level 5 Diploma in Education and Training, which is governed by Ofqual, after completing the assignments and the teaching assessment. What is the difference between Level 3, Level 4 and Level 5 Education and training? Education and training levels differ in the depth of knowledge and skills acquired. Level 3 is foundational, Level 4 is subject-specific, and Level 5 is for higher expertise. Completing Level 5 can lead to Qualified Teacher Learning and Skills status. To be able to teach Level 2, one must undertake Level 3; for both Level 2 and 3, Level 4 must be completed; and for all three levels, one must take Level 5. What is the difference between QTS and QTLS? QTS is for teaching up to age 16, while QTLS covers beyond that. QTS is necessary for teaching young students, while QTLS is ideal for teaching at a higher education level. QTS requires an intensive course with work practice, while QTLS requires sector competence and 100 hours of teaching experience.

Level 2, 3 & 4 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Duration 1 Days 6 CPD hours This course is intended for This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both.ÿCandidates may have knowledge of cloud-based solutions or may be new to Microsoft 365. Overview After completing this course, students will be able to: Describe cloud concepts Describe core Microsoft 365 services and concepts Describe security, compliance, privacy, and trust in Microsoft 365 Describe Microsoft 365 pricing and support This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You?ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support. 1 - Describe cloud computing What is cloud computing Describe the shared responsibility model Define cloud models Describe the consumption-based model 2 - Describe the benefits of using cloud services Describe the benefits of high availability and scalability in the cloud Describe the benefits of reliability and predictability in the cloud Describe the benefits of security and governance in the cloud Describe the benefits of manageability in the cloud 3 - Describe cloud service types Describe Infrastructure as a Service Describe Platform as a Service Describe Software as a Service 4 - What is Microsoft 365? Describe the differences between Office 365 and Microsoft 365 Describe Windows 365 Describe how Microsoft 365 empowers workers in this hybrid world of work Explore Microsoft 365 tenant 5 - Describe productivity solutions of Microsoft 365 Describe the productivity capabilities and benefits of Microsoft 365 Describe Microsoft 365 Apps Describe work management tools in Microsoft 365 Describe additional Microsoft 365 productivity apps 6 - Describe collaboration solutions of Microsoft 365 Describe the collaboration capabilities and benefits of Microsoft 365 Describe how Microsoft Teams promotes collaboration and enhances teamwork Describe the Microsoft Viva apps Describe how Yammer helps communities connect and grow 7 - Describe endpoint modernization, management concepts, and deployment options in Microsoft 365 Describe the endpoint management capabilities of Microsoft 365 Compare the differences of Windows 365 and Azure Virtual Desktop Describe the deployment and release models for Windows-as-a-Service (WaaS) Identify deployment methods and update channels for Microsoft 365 Apps 8 - Describe analytics capabilities of Microsoft 365 Describe the capabilities of Viva Insights Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal Describe the reports available in the Microsoft 365 admin center and other admin centers 9 - Describe the services and identity types of Azure AD Describe Azure Active Directory Describe the available Azure AD editions Describe Azure AD identity types Describe the types of external identities Describe the concept of hybrid identity 10 - Describe the access management capabilities of Azure AD Describe Conditional Access in Azure AD Describe the benefits of Azure AD roles and role-based access control 11 - Describe threat protection with Microsoft 365 Defender Describe Microsoft 365 Defender services Describe Microsoft Defender for Office 365 Describe Microsoft Defender for Endpoint Describe Microsoft Defender for Cloud Apps Describe Microsoft Defender for Identity Describe the Microsoft 365 Defender portal 12 - Describe security capabilities of Microsoft Sentinel Describe how Microsoft Sentinel provides integrated threat management Understand Sentinel costs 13 - Describe the compliance management capabilities in Microsoft Purview Describe the Microsoft Purview compliance portal Describe Compliance Manager Describe use and benefits of compliance score 14 - Describe the Service Trust Portal and privacy at Microsoft Describe the Service Trust Portal Describe Microsoft's privacy principles Describe Microsoft Priva 15 - Describe Microsoft 365 pricing, licensing, and billing options Explore pricing models for Microsoft cloud services Explore the billing and bill management options Explore the available licensing and management options 16 - Describe support offerings for Microsoft 365 services Explore support options for Microsoft 365 services Explain service level agreement (SLAs) concepts Identify how to track the service health status Explore how organizations can share feedback on Microsoft 365 services