1991 Organizational Development courses

Overview This comprehensive course on Office Assistant and Secretarial Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Office Assistant and Secretarial Diploma comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Office Assistant and Secretarial Diploma. It is available to all students, of all academic backgrounds. Requirements Our Office Assistant and Secretarial Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 36 lectures • 08:46:00 total length •Module One - Getting Started: 00:05:00 •Module Two - Working with Your Manager: 00:15:00 •Module Three - Administrative Soft Skills: 00:15:00 •Module Four - Effective Time Management: 00:20:00 •Module Five - Meeting Management: 00:17:00 •Module Six - Tools of the Trade (I): 00:17:00 •Module Seven - Tools of the Trade (II): 00:15:00 •Module Eight - Being an Effective Gatekeeper: 00:15:00 •Module Nine - Organizational Skills: 00:15:00 •Module Ten - Confidentiality Guidelines: 00:15:00 •Module Eleven - Special Tasks: 00:15:00 •Module Twelve - Wrapping Up: 00:05:00 •Module One - Getting Started: 00:05:00 •Module Two - Why Your Office Needs Administrative Procedures: 00:15:00 •Module Three - Gathering the Right Tools: 00:10:00 •Module Four - Identifying Procedures to Include: 00:15:00 •Module Five - Top Five Procedures to Record: 00:15:00 •Module Six - What to Include in Your Binder (I): 00:15:00 •Module Seven - What to Include in Your Binder (II): 00:15:00 •Module Eight - Organizing Your Binder: 00:15:00 •Module Nine - What Not to Include in the Procedure Guide: 00:15:00 •Module Ten - Share Office Procedure Guide: 00:10:00 •Module Eleven - Successfully Executing the Guide: 00:12:00 •Module Twelve - Wrapping Up: 00:05:00 •Module One - Getting Started: 00:10:00 •Module Two - Verbal Communication Skills: 00:20:00 •Module Three - Non-Verbal Communication Skills: 00:20:00 •Module Four - Making Small Talk and Moving Beyond: 00:20:00 •Module Five - Moving the Conversation Along: 00:25:00 •Module Six - Remembering Names: 00:15:00 •Module Seven - Influencing Skills: 00:20:00 •Module Eight - Bringing People to Your Side: 00:15:00 •Module Nine - Sharing Your Opinion: 00:15:00 •Module Ten - Negotiation Basics: 00:30:00 •Module Eleven - Making an Impact: 00:15:00 •Module Twelve - Wrapping Up: 00:05:00

A sales manager struggling to meet targets despite having a motivated team. Through performance coaching and mentoring, the manager is able to identify areas of improvement, enhance communication skills, and implement effective management techniques. As a result, the team's performance improves, and targets are met consistently. Learning outcomes: Develop effective communication and personal skills to enhance coaching and mentoring relationships. Understand the ethical aspects of coaching and mentoring and apply appropriate models. Acquire management and organizational skills to optimize team performance. Learn the key themes of NLP to improve communication and mindset. Understand the relationship between stress and performance and apply the inverted-U theory. Develop leadership skills under pressure and establish oneself as a coach. This course provides an in-depth understanding of coaching and mentoring for personal and professional development. The course covers essential aspects such as coaching models, ethical considerations, communication and personal skills, motivation, and mindset. Participants will learn about management and organizational skills, NLP, leadership under pressure, and setting up as a coach. The course is designed to provide theoretical knowledge for anyone interested in pursuing a career in coaching or mentoring. Enrol in the Performance Coaching and Mentoring course to acquire the necessary knowledge to develop coaching and mentoring skills and enhance personal and professional growth. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers seeking to optimize team performance. Professionals interested in pursuing a career in coaching and mentoring. Individuals seeking to enhance their personal and professional development. Anyone interested in acquiring coaching and mentoring skills. Career path Performance coach: £25,000 - £60,000 Life coach: £18,000 - £60,000 Business coach: £25,000 - £90,000 Executive coach: £30,000 - £150,000 Leadership coach: £40,000 - £100,000 Career coach: £20,000 - £50,000

Overview This comprehensive course on International Business will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This International Business comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this International Business. It is available to all students, of all academic backgrounds. Requirements Our International Business is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 40 lectures • 02:06:00 total length •International Business General Concepts: 00:03:00 •The Importance of International Business: 00:04:00 •Globalisation of Commerce: 00:03:00 •International Economics and Trade Theory: 00:07:00 •Comparative Advantage of Nations: 00:03:00 •Comparative Advantage versus Absolute Advantage: 00:04:00 •Strategies for Entering and Developing International Markets: 00:04:00 •Foreign Direct Investment (FDI): 00:07:00 •Foreign Exchange Markets and International Monetary System: 00:04:00 •Exchange Rate Policies: 00:04:00 •Purchasing Power Parity (PPP): 00:02:00 •Global Capital Markets and Regional Trade Zones: 00:04:00 •The World Bank: 00:01:00 •Adapting to the Times and the WTO: 00:03:00 •The Organisation for Economic Cooperation and Development (OECD): 00:01:00 •Emerging Markets and Regional Trade Zones: 00:02:00 •Asian-Pacific Economic Cooperation (APEC): 00:02:00 •International Business Strategies: 00:02:00 •Free Trade Zones: 00:02:00 •Multinational Enterprise Structures: 00:06:00 •The Organizational Structure of a Multinational Company: 00:03:00 •International Marketing: 00:02:00 •Phases of International Marketing Involvement: 00:02:00 •Global Marketing: 00:01:00 •Demographic Factors Affecting International Trade: 00:04:00 •Ageing and Comparative Advantage: 00:04:00 •Changes in Labour Force Composition: 00:01:00 •International Accounting and Transfer Pricing: 00:03:00 •Basic Issue Underlying Transfer Pricing: 00:04:00 •Global Transfer Pricing Regimes: 00:02:00 •How to Implement a Cross-Border Human Resources Policy: 00:08:00 •International Business Instruments: 00:01:00 •Trade Terms: 00:05:00 •International Shipping and Freight Forwarders: 00:01:00 •Freight Forwarder Fundamental Role: 00:02:00 •Cross Border Agreements: 00:02:00 •Taxable Presence: 00:04:00 •Accounting Issues: 00:04:00 •VAT/GST through Centralized Teams: 00:02:00 •Value for Customs: 00:03:00

In today's dynamic business landscape, the Fundamentals of Business Analysis Planning hold the key to unlocking success. Take a leap into the world of Business Analysis and gain the essential skills needed to steer businesses toward their goals. Explore the rich history of this field, from ancient trade routes to modern corporate strategies, and uncover how the Fundamentals of Business Analysis Planning are crucial for sustainable growth and adaptation. Prepare to embark on an exciting voyage that will equip you with the knowledge and tools to become a trusted guide for organizations in need. Learning Outcomes: Understand the Fundamentals of Business Analysis and its significance in organizational success. Identify the role and importance of a Business Analyst in addressing requirements and conducting needs assessments. Master the techniques of Business Analysis Planning, including strategy analysis and stakeholder analysis. Acquire the skills to elicit and analyze requirements effectively. Learn the principles of traceability and monitoring to ensure project success. Gain insights into solution evaluation and how it contributes to continuous improvement. The Business Analysis Planning course provides a comprehensive exploration of the Fundamentals of Business Analysis. Through an engaging curriculum, learners will develop a solid understanding of the discipline and its practical application in the business world. Starting with an introduction to Business Analysis, the course delves into the necessity of a Business Analyst, addressing requirements, and conducting needs assessments. Participants will learn the art of Business Analysis Planning, including strategy analysis, stakeholder analysis, requirements elicitation, and analysis. Additionally, they will explore traceability and monitoring techniques for effective project management, culminating in an understanding of solution evaluation and its role in driving organizational growth. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aiming to transition into the role of a Business Analyst. Project Managers and team members involved in requirements gathering and analysis. Entrepreneurs and business owners seeking to improve their decision-making processes. Individuals interested in understanding the strategic aspects of business planning and analysis. Career path Junior Business Analyst: £25,000 - £35,000 per annum Business Analyst: £35,000 - £55,000 per annum Senior Business Analyst: £55,000 - £75,000 per annum Business Analysis Manager: £75,000 - £100,000 per annum Business Consultant: £50,000 - £90,000 per annum Project Manager: £40,000 - £80,000 per annum

Course Overview: !-- wp:paragraph --> Approximately 4.48 billion people are actively using social media, which is projected to continue rising. Throughout this Social Media Strategist Training course, learners will delve deep into topics ranging from the foundational understanding of social media to the analytical tools that guide strategic decisions. The utilisation of social media platforms has undoubtedly transformed how businesses interact with their clientele. With over 90% of millennials and 77% of Generation X being active social media users, the necessity to hone one's skills in social media strategy is glaringly evident. This course embraces the significance of social media growth. It delves deeply into conducting market analysis, understanding corporate culture in the social media context, and myriad other areas that form the crux of becoming a proficient social media strategist. Enrol in the "Social Media Strategist Training" today, and take a monumental step towards becoming a sought-after professional in the industry. Key Features of the Course: !-- wp:list --> Earn a recognised CPD certificate upon completion Enjoy 24/7 learning assistance to facilitate your education journey Access to exciting learning materials designed by experts in the field Flexible learning schedule, allowing for a balanced approach to study and work Who is This Course For? This Social Media Strategist Training course is particularly beneficial for marketing professionals, business owners, communication specialists, and individuals keen on forging a career in the social media space who aim to deepen their knowledge and expertise in social media strategies. Learning Outcome Upon completing this Social Media Strategist Training course, you will be adept in: Identifying and utilising various social media platforms effectively Conducting thorough market analysis to guide social media strategies Developing content that resonates with your target audience Understanding and implementing social media policies and guidelines Analysing social media metrics to measure the success of your campaigns Employing social media tools and software for optimised project management Maintaining voice consistency across various social media platforms Effectively handling online and personal interactions in a business context Why Enrol in This Course: Enrol in this top-reviewed and recently updated course to equip yourself with trending skills necessary for crafting compelling social media strategies. Requirements: Prospective learners should have a basic understanding of digital platforms and an eagerness to delve into social media strategy. Career Path: Upon completion of the Social Media Strategist Training course, learners can pursue the following professions, among others in the UK: Social Media Manager - £35,000 per annum Content Strategist - £40,000 per annum Digital Marketing Specialist - £32,000 per annum Social Media Analyst - £27,000 per annum Community Manager - £30,000 per annum Brand Marketing Manager - £45,000 per annum SEO and SEM Specialist - £35,000 per annum Certification: Upon successfully completing the Social Media Strategist Training course, learners will be awarded a recognised CPD certificate, showcasing their proficiency in social media strategy. Course Curriculum 13 sections • 25 lectures • 13:09:00 total length •What is Social Media: 00:18:00 •The Growth of Social Media: 00:10:00 •Conducting Market Analysis: 00:16:00 •Auditing Social Media: 00:26:00 •Corporate Culture and Social Media: 00:12:00 •Social Media Goals vs. Business Goals: 00:10:00 •Types of Social Media Platforms: 00:08:00 •The Social Media Policy: 00:40:00 •Creative Commons: 00:21:00 •Brand Marketing: 00:27:00 •Keyword Selection: 00:17:00 •Content Marketing on Social Media: 00:26:00 •Content Development: 00:23:00 •Understanding the Popular Platforms: 03:35:00 •Traditional Website Advertising: 00:37:00 •Social Media Documentation and Schedules: 00:29:00 •Project Management Software: 00:39:00 •The Community Manager Role: 00:26:00 •Importance of Voice Consistency: 00:30:00 •Organizational Customer Servicen: 00:28:00 •Social Media Triage: 00:14:00 •Online versus Personal Interactions: 00:26:00 •Social Media Analytics: 00:27:00 •Goal Value: 00:43:00 •The Social Media Strategist Career: 00:21:00

The Principles of 'Performance Management' Approved Online Training

Disciplinary Procedures in the Workplace Approved Online Training

Learning Disability Awareness Approved Online Training

Effective Delegation Approved Online Training

Overview Every legal executive and busy solicitor needs an efficient Legal Secretary in their office, and you get the training and confidence to take that role. This comprehensive course is designed to give you the abilities and knowledge to work in a law firm, regardless of your current experience in this area. The Legal Secretaries Advanced Diploma course contains a range of modules that will rapidly teach you the skills needed to succeed in law office administration. You will learn how to produce, update, and distribute forms that will form the basis of contracts. Additionally, you will gain extensive knowledge of the UK Justice System. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Legal Secretaries Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Legal Secretaries Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 65 lectures • 14:00:00 total length •Introduction to Legal Secretary: 00:15:00 •Role of Legal Secretaries: 00:15:00 •General Duties and Day-to-Day Operations of a Legal Secretary: 00:30:00 •Record Keeping: 00:30:00 •Legal Writing Skills & Proofreading: 00:15:00 •Research Skills You Need to Know: 00:30:00 •Transcription, Editing & Correspondence to Judges: 00:30:00 •Legal System of UK: 00:15:00 •UK Court System: 00:30:00 •Meeting Management: 00:15:00 •The Role of a Minute-Taker: 00:15:00 •The Skills of a Minute-Taker: 00:30:00 •Meeting Agreements: 00:15:00 •Minute Styles: 00:30:00 •What Do I Record?: 00:30:00 •Techniques for Preparing Minutes: 00:30:00 •Taking Minutes in an Interactive Meeting: 00:15:00 •The Minute Book: 00:15:00 •What to include/what to ignore: 00:30:00 •Motions and Resolutions: 00:05:00 •Method of recording minutes: 00:30:00 •Reasons for Meeting: 00:30:00 •What is a decision?: 00:15:00 •Minute Taking tips: 00:30:00 •Working with Your Manager: 01:00:00 •Administrative Soft Skills: 01:00:00 •Effective Time Management: 01:00:00 •Tools of the Trade: 01:00:00 •Being an Effective Gatekeeper: 00:15:00 •Organizational Skills: 00:15:00 •Confidentiality Guidelines: 00:15:00 •Special Tasks: 00:15:00 •Introduction To Customer Service: 00:15:00 •The Power of Positive Thinking in Customer Service: 00:30:00 •Types of Difficult Customers and How to Help them: 01:00:00 •How to Deal with Difficult Customers: 00:30:00 •Aspects of Phone Etiquette: 01:00:00 •Using Proper Phone Language: 01:00:00 •Eliminate Phone Distractions: 01:00:00 •Inbound Calls: 01:00:00 •Outbound Calls: 01:00:00 •Handling Rude or Angry Callers: 01:00:00 •Handling Interoffice Calls: 01:00:00 •Methods of Training Employees: 01:00:00 •Correcting Poor Telephone Etiquette: 01:00:00 •Opening: 01:00:00 •Working with the Interface: 01:00:00 •Your First Document: 01:00:00 •Basic Editing Tasks: 01:00:00 •Basic Formatting Tasks: 01:00:00 •Formatting Paragraphs: 01:00:00 •Advanced Formatting Tasks: 01:00:00 •Working with Styles: 01:00:00 •Formatting the Page: 01:00:00 •Sharing Your Document: 01:00:00 •Introduction to Proofreading: 00:15:00 •What does a Proofreader do?: 00:15:00 •Proofreading: 00:15:00 •Proofreading Symbols: 00:15:00 •Proofreading on Paper & Screen: 00:15:00 •Strategies to Check for Specific Errors: 00:15:00 •Editing & Proofreading Strategies: 00:15:00 •Proofreading an Essay: 00:15:00 •Mock Exam - Legal Secretaries Advanced Diploma: 00:20:00 •Final Exam - Legal Secretaries Advanced Diploma: 00:20:00