1956 Organisational Skills courses

Managing a Virtual Team Skills 1 Day Training in Gloucester

Managing a Virtual Team Skills 1 Day Training in Wrexham

Managing a Virtual Team Skills 1 Day Training in Wolverhampton

Managing a Virtual Team Skills 1 Day Training in Windsor Town

Managing a Virtual Team Skills 1 Day Training in Warwick

Managing a Virtual Team Skills 1 Day Training in Wakefield

Managing a Virtual Team Skills 1 Day Training in Tonbridge

Managing a Virtual Team Skills 1 Day Training in Swindon

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you looking to enhance your Service Helpdesk & Technical Support Skills and make yourself a valuable asset in today's job market? Look no further, because our online course is designed to help you achieve just that! Our Service Helpdesk & Technical Support Skills course is ideal for professionals who want to enhance their existing skill set, beginners who want to kickstart their career, or even freelancers who want to start a new business on housekeeping. With this course, you'll gain practical knowledge and skills that are essential for anyone working in customer service and technical support. Learning Outcome of Service Helpdesk & Technical Support: Effective communication skills: Learn how to communicate clearly and effectively with customers and colleagues. Phone etiquette: Master the art of answering and making calls, and build a positive rapport with customers. Active listening: Learn how to listen actively and respond appropriately to customer needs. Problem-solving: Develop problem-solving skills to help you quickly and effectively resolve customer issues. Organisational skills: Learn how to manage your workload and stay organised in a fast-paced work environment. Customer relationship management: Learn how to build and maintain strong customer relationships over time. Business writing skills: Develop effective business writing skills to create clear, concise, and professional written communications. This Service Helpdesk & Technical Support Skills Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: IT Support Technician Training Course 03: Email Writing Training Course 04: Workplace Safety Course 05: Dealing With Difficult People Training Course Course 06: Document Control Course 07: GDPR Course 08: Level 2 Microsoft Office Essentials Course 09: Minute Taking Essentials Level 2 Course 10: Workplace Confidentiality Course 11: Customer Relationship Management Service Helpdesk & Technical Support Skills Curriculum of Service Helpdesk & Technical Support Skills Bundle Course 01: Service Helpdesk & Technical Support Course Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash How will I get my Certificate? After successfully completing the Service Helpdesk & Technical Support Skills course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (Previously it was £10*11= £110) Hard Copy Certificates: Free (Previously it was £20*11= £220) So, enrol now in this Service Helpdesk & Technical Support Skills course to advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Service Helpdesk & Technical Support Skills Anyone from any background can enrol in this Service Helpdesk & Technical Support Skills bundle. Requirements Service Helpdesk & Technical Support Skills Our Service Helpdesk & Technical Support Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Service Helpdesk & Technical Support Skills Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! An organisation usually benefit greatly from having human resources. Over the past 20 years, the profession has seen substantial development. In addition to handling various tasks related to an employee's life cycle, today's HR professionals are also expected to operate as business leaders who can steer a firm through and around a constantly shifting economic landscape. You have come to the perfect spot if you're looking to learn more about the HR field. We provide a thorough HR Business Partner course that covers practically all of the information you want. In this course, you will start by getting an introduction to the human resources sector. The opening will be followed by information on employee recruitment and selection procedures, as you will be employing employees with the appropriate abilities and expertise. You will also be in charge of assisting in the provision of training and development opportunities for staff, which is why we have included a segment on the employee training and development process. In addition, we will discuss the fundamentals of operations management, business process management, communicational skills, organisational skills, and many other essential topics. Because of the immense value that HR experts bring to organisations, they will always be in demand. Good HR professionals are excellent multitaskers and have good organisational skills. If you want to succeed in this field, you must be excellent at customer communication, paying attention to company demands, and achieving results which will be easier for you through our course. Seize the opportunity and enrol right away! Learning Outcomes of HR Business Partner Skills: Upon successful completion of this HR Business Partner course, you will be able to, Get an insight into the basics of human resources. Recognise the importance of employee recruitment and selection procedure. Determine the core concepts of employee training and development process. Learn to maintain employment records and statistics. Improve your understanding of operations management and business process management. Gain a thorough grasp of motivation and counselling. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the HR Business Partner course: HR Business Partner Course Module 01: Introduction to Human Resource Module 02:Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Ensuring Health and safety at the Workplace Module 05: Introduction to Business Management Module 06: Operations Management Module 07: Business Development and Succession Planning Module 08: Business Process Management Module 09: Communication Skills Module 10: Business Environment Module 11: Organisational Skills Module 12: Motivation and Counselling Module 13: Conflict Management Assessment Process Once you have completed all the modules in the HR Business Partner course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this HR Business Partner course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in human resources management who are interested in learning more about their division. Individuals with a desire to learn more about human resource management. Requirements You will not need any prior background or expertise to enrol in this course. Career path The following professions might benefit from having the HR Business Partner course: Human Resource Manager Hiring Manager Relations Manager Human Resource Executive The typical annual income for these occupations in the UK is between £25,000 and £60,000. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.