2108 Organisational Behaviour courses

***Development : Personal Development (Online)*** One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Development : Personal Development (Online) and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Development : Personal Development (Online) course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! Why Choose Level 5 Personal Development Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. [ Note: Free PDF certificate as soon as completing the course ] ***Development : Personal Development (Online)*** Detailed Course Curriculum Industry Experts Designed this Personal Development course into 12 detailed modules. Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method After completing each module of the Development : Personal Development (Online) Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Development : Personal Development (Online) This course is suitable for anyone who is dedicated to their professional development. This Development : Personal Development (Online) course could help you take that crucial first step into a leadership position. Existing managers and business owners may also find the information in this course useful. Requirements Development : Personal Development (Online) There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Development : Personal Development (Online) course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Development : Personal Development (Online) This Level 5 Diploma in Development : Personal Development (Online) could be the key to the leadership career of your dreams. Typical job titles in management and leadership includes: Team Leader Manager Controller Principal Assistant Manager Executive Certificates Certificate of completion Digital certificate - Included

Minute Taking: Minute Taking Course Are you the kind of person that has problems understanding the meeting? Then stop your search now! We'd like to introduce you to our Minute Taking course, which will help you develop your ability to work more effectively and quickly. Introduction to Minute Taking, the roles- responsibilities, minutes Styles, and recording information are all covered in this thorough Minute Taking course. Also, this Minute Taking course explains numerous minute-preparation strategies. You may improve your listening skills, organisational skills, critical thinking, and interpersonal skills through this Minute Taking training. This Minute Taking course can help you increase your assertiveness and self-confidence. Once you've finished this Minute Taking course, you'll have a solid understanding of workplace meetings. Enrol in our Minute Taking course to begin your journey to learn the meaning of Minute Taking and become a professional minute-taker. Learning Outcomes Of The Minute Taking Course By the end of this Minute Taking course, the learner will be able to: Minute Taking describes the fundamentals of minute-taking. You can understand the role of a Minute Taking professional. Minute Taking course describes the minute styles & recording information. Minute Taking teaches you the techniques for preparing minutes. You can develop active listening skills from the Minute Taking course. The Minute Taking course will develop your organisational skills, critical thinking skills, and interpersonal skills. You can understand workplace meetings from the Minute Taking course. Special Offers of this Minute Taking: Minute Taking Course This Minute Taking: Minute Taking Course includes a FREE PDF Certificate. Lifetime access to this Minute Taking: Minute Taking Course Instant access to this Minute Taking: Minute Taking Course Get FREE Tutor Support from Monday to Friday in this Minute Taking: Minute Taking Course Benefits of Minute Taking: Minute Taking Course Complete Bundle Course 01: Minute Taking Course Course 02: Level 5 Report Writing Course Course 03: Level 7 Business Management Course [ Note: Free PDF certificate as soon as completing the Minute Taking: Minute Taking Course] Minute Taking: Minute Taking Course Course Curriculum of Minute Taking: Minute Taking Course Complete Industry Experts Designed this Minute Taking: Minute Taking Course into 10 detailed modules. Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meeting Assessment Method of Minute Taking Complete Course After completing each module of the Minute Taking: Minute Taking Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Minute Taking Complete Course After completing the MCQ/Assignment assessment for this Minute Taking: Minute Taking Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Minute Taking: Minute Taking Course This Minute Taking: Minute Taking Course is suitable for anyone who has meeting management responsibilities. Requirements Minute Taking: Minute Taking Course Students who intend to enrol in this Minute Taking: Minute Taking Course must meet the following requirements: Minute Taking: Good command of the English language Minute Taking: Must be vivacious and self-driven. Minute Taking: Basic computer knowledge. Minute Taking: A minimum of 16 years of age is required. Career path Minute Taking: Minute Taking Course The Minute Taking: Minute Taking Course is designed to give you the skills and knowledge you need to land your dream job, get promoted at work, go self-employed, or start your own business. Certificates Certificate of completion Digital certificate - Included

This Fire Safety Training course teaches you everything from legislative aspects of fire safety to strategies and evacuation procedures. Fire and rescue services attended 759,456 incidents in 2022/23, the highest number since 2010/11. This shows the importance of fire safety in our lives. So what are you waiting for! Enrol now and avoid fire related accidents and live a healthy fulfilling life. Key Features This Level 3 Fire Safety Training Course Includes: This Fire Safety Training Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Level 3 Fire Safety Training Course: Module 01: Fundamentals of Fire Safety Module 02: Legislative Aspects of Fire Safety Module 03: Strategies for Fire Safety Module 04: Procedures for Fire Emergency Evacuation Learning Outcomes After completing this Level 3 Fire Safety Training Course, you will be able to: Recognize fire hazards and apply preventive measures in diverse environments. Interpret and adhere to fire safety legislation for compliant workplace practices. Formulate effective fire safety strategies applicable to various organisational structures. Execute proper emergency evacuation procedures to ensure a safe workplace response. Demonstrate understanding of fire safety fundamentals through theoretical assessments and discussions. Apply legislative knowledge in creating tailored fire safety plans for businesses. Certification After completing this Level 3 Fire Safety Training course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Level 3 Fire Safety Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Fire Safety. Moreover, this course is ideal for: Employees across industries can enroll This Level 3 Fire Safety Training Course Safety officers and managers can enroll This Level 3 Fire Safety Training Course Facility and building managers can enroll This Level 3 Fire Safety Training Course Small business owners can enroll This Level 3 Fire Safety Training Course Health and safety representatives can enroll This Level 3 Fire Safety Training Course Requirements There are no requirements needed to enrol into this Level 3 Fire Safety Trainingcourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Level 3 Fire Safety Training course. Career path After finishing this Level 3 Fire Safety Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Fire Safety Training are: Fire Safety Consultant Health and Safety Officer Facility Manager Risk Management Specialist Compliance Coordinator Emergency Response Planner Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you a new manager looking to boost your skills and confidence? Our Diploma in Management course is designed just for you! This course will help you become a great leader and succeed in your career. By enrolling in our course you will not only understand what makes a great leader and how you can lead your team effectively but also gain the key skills every manager needs, like communication, problem-solving, and decision-making. This course is the perfect opportunity for you to develop the skills you need to succeed as a manager. With our expert guidance and practical approach, you'll be empowered to lead with confidence. Don't wait to take the next step in your career. Join our Diploma in Management course today and become the leader you've always wanted to be! Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Through this diploma in management programme, new managers can acquire the skills they need to succeed in their positions. Students will comprehend how to establish defined management pathways and develop the required skills. The course reinforces the premise that effective managers are shaped by experience and training, not merely intrinsic ability, and emphasises the significance of identifying and nurturing talent early. The ability to foster growth possibilities and offer resolute assistance to their teams will be imparted to the participants. The curriculum also includes useful methods and tools that managers require in order to be successful. All things considered, students will leave with a thorough understanding of efficient management techniques, prepared to successfully lead and assist their teams. Course Curriculum Module 01: Managers are Made, Not Born Module 02: Identify Strong Candidates Early Module 03: Clearly Define the Management Track Module 04: Create a Management Track Module 05: Define and Build Competencies Module 06: Empower New Managers Module 07: Provide Tools Module 08: Provide Support Module 09: Provide Growth Opportunities Module 10: Managers Learn by Being Managed Well Learning Outcomes: Clearly define the management track for organisational clarity and direction. Empower new managers to enhance team performance and productivity. Define and build competencies essential for effective management. Identify strong candidates early for future leadership roles. Understand that managers are developed through training and experience. Learn effective management by being managed well by experienced leaders. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring managers seeking foundational management skills. New managers needing guidance in their roles. HR professionals developing leadership pipelines. Organisations aiming to improve management quality. Teams wanting better management support. Career path Assistant Manager Team Leader Project Coordinator HR Manager Operations Supervisor Management Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you a new manager looking to boost your skills and confidence? Our Diploma in Management course is designed just for you! This course will help you become a great leader and succeed in your career. By enrolling in our course you will not only understand what makes a great leader and how you can lead your team effectively but also gain the key skills every manager needs, like communication, problem-solving, and decision-making. This course is the perfect opportunity for you to develop the skills you need to succeed as a manager. With our expert guidance and practical approach, you'll be empowered to lead with confidence. Don't wait to take the next step in your career. Join our Diploma in Management course today and become the leader you've always wanted to be! Key Features: CPD Certified Developed by Specialist Lifetime Access Through this diploma in management programme, new managers can acquire the skills they need to succeed in their positions. Students will comprehend how to establish defined management pathways and develop the required skills. The course reinforces the premise that effective managers are shaped by experience and training, not merely intrinsic ability, and emphasises the significance of identifying and nurturing talent early. The ability to foster growth possibilities and offer resolute assistance to their teams will be imparted to the participants. The curriculum also includes useful methods and tools that managers require in order to be successful. All things considered, students will leave with a thorough understanding of efficient management techniques, prepared to successfully lead and assist their teams. Course Curriculum Module 01: Managers are Made, Not Born Module 02: Identify Strong Candidates Early Module 03: Clearly Define the Management Track Module 04: Create a Management Track Module 05: Define and Build Competencies Module 06: Empower New Managers Module 07: Provide Tools Module 08: Provide Support Module 09: Provide Growth Opportunities Module 10: Managers Learn by Being Managed Well Learning Outcomes: Clearly define the management track for organisational clarity and direction. Empower new managers to enhance team performance and productivity. Define and build competencies essential for effective management. Identify strong candidates early for future leadership roles. Understand that managers are developed through training and experience. Learn effective management by being managed well by experienced leaders. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring managers seeking foundational management skills. New managers needing guidance in their roles. HR professionals developing leadership pipelines. Organisations aiming to improve management quality. Teams wanting better management support. Career path Assistant Manager Team Leader Project Coordinator HR Manager Operations Supervisor Management Consultant Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Just as a detective meticulously investigates a case, equips you with the skills to manage Compliance Systems. You become the Sherlock Holmes of corporate structure, ensuring every element aligns seamlessly with our Certificate in Compliance and Risk Management. Step into the shoes of an auditor, peeling back layers to unveil any lurking irregularities. The narrative takes an ethical turn, where you grapple with the moral compass guiding compliance. Uncover the many faces of risk management, and later modules act as your guide through the intricate process of risk management, transforming you into a vigilant guardian of corporate stability. Join us on this riveting adventure, where knowledge becomes your compass and resilience your armour. Key Features This Certificate in Compliance and Risk Management Course Includes: This Certificate in Compliance and Risk Management Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01 Overview of Compliance Module 02 The 5 Core Components of Compliance Module 03 Managing Compliance Systems (CMS) Module 04 Conducting Compliance Audits Module 05 Ethics in Compliance Module 06 Understanding Risk and Its Types Module 07 Basics of Risk Management Module 08 The Process of Risk Management Learning Outcomes After completing this Compliance and Risk Management Course, you will be able to: Demonstrate understanding of compliance principles through practical application in scenarios. Identify core components of compliance and integrate them into organisational processes. Implement and manage Compliance Management Systems (CMS) for effective regulatory adherence. Conduct thorough compliance audits using established methodologies and reporting techniques for risk management. Evaluate ethical considerations within compliance frameworks and make informed ethical decisions. Apply risk management principles to identify, assess, and mitigate potential risks. Certification After completing this Compliance and Risk Management Course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Certificate in Compliance and Risk Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Compliance and Risk Management. Moreover, this course is ideal for: Professionals seeking comprehensive knowledge in compliance and risk management. Individuals aiming to enhance their skills for regulatory compliance roles. Managers responsible for implementing compliance systems within their organisations. Auditors looking to specialise in compliance audit procedures and methodologies. Ethical decision-makers committed to incorporating ethical practices into compliance frameworks. Requirements There are no requirements needed to enrol into this Certificate in Compliance and Risk Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Certificate in Compliance and Risk Management course. Career path After finishing this Certificate in Compliance and Risk Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Compliance and Risk Management are: Compliance Officer Risk Analyst Regulatory Affairs Specialist Audit Manager Ethics and Compliance Manager Risk Management Consultant Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Diploma in Strategic Business Management is crucial in today's dynamic business environment. This course covers a comprehensive curriculum including Introduction to Strategic Management Business, Corporate Governance, Industry Analysis, Strategy Formulation, and more, equipping students with essential business management skills. Learning Strategic Business Management is vital due to its focus on creating sustainable competitive advantages and enhancing corporate governance. This expertise opens up numerous job opportunities in the UK, where businesses are increasingly seeking skilled professionals to navigate complex market landscapes. Graduates can expect competitive salaries, often ranging from £30,000 to £60,000 annually, depending on experience and the specific role. The demand for Strategic Business Management professionals is rising, with the sector expected to grow by approximately 10% over the next decade. The strategic business management skills gained from this course are highly valued, making graduates well-equipped to drive organizational success and innovation. Key Features: CPD Certified Business Management Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Strategic Business Management Module 01: Introduction to Strategic Management Business Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement Learning Outcomes: Strategic Business Management Analyse industry landscapes to inform strategic decision-making processes effectively. Develop comprehensive strategies aligned with organisational goals and objectives. Implement strategic initiatives with precision and adaptability for optimal results. Evaluate and control strategies to ensure continuous improvement and sustainability. Build strong brands and foster meaningful customer relationships for competitive advantage. Integrate social responsibility and ethical practices into strategic management frameworks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Diploma in Strategic Business Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Diploma in Strategic Business Management. Moreover, this course is ideal for: Business professionals seeking advanced strategic management knowledge. Aspiring entrepreneurs aiming to develop effective business strategies. Individuals interested in corporate governance and ethical business practices. Managers looking to enhance their strategic decision-making capabilities. Students aspiring to pursue careers in business management and leadership. Requirements There are no requirements needed to enrol into this Diploma in Strategic Business Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma in Strategic Business Management course. Career path After finishing this Strategic Business Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Strategic Business Management are: Strategy Manager -£45K to £70K/year Business Development Manager -£35K to £55K/year Corporate Governance Advisor -£40K to £65K/year Brand Manager-£30K to £50K/year Customer Relationship Manager-£30K to £45K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's rapidly evolving regulatory landscape, navigating compliance intricacies is imperative for businesses. This online Compliance Management Training Course provides a comprehensive understanding of compliance frameworks and equips individuals with essential skills to ensure organizational adherence to legal and ethical standards. Covering modules ranging from the fundamentals of compliance to risk assessment and management, this course instills expertise crucial for mitigating potential legal liabilities and safeguarding corporate integrity. In the UK, where stringent regulatory requirements prevail, proficiency in Compliance Management is highly sought after by employers across diverse sectors. Acquiring this skill not only enhances job prospects but also commands competitive salaries, with median salaries ranging from £30,000 to £60,000 annually depending on experience and industry. The significance of this course is further underscored by the escalating demand for compliance professionals, with job opportunities projected to increase by 6% annually, outpacing the average job growth rate. In essence, investing in Compliance Management education not only opens doors to lucrative career prospects but also fortifies organizational resilience in an increasingly regulated environment. Key Features: CPD Certified Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Compliance Module 02: Compliance Management System Module 03: Basic Elements of Effective Compliance Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Introduction to Risk and Basic Risk Types Module 07: Further Risk Types Module 08: Introduction to Risk Management Module 09: Risk Management Process Module 10: Risk Assessment and Risk Treatment Module 11: Types of Risk Management Learning Outcomes: Identify key compliance principles for organisational adherence and governance. Implement a robust compliance management system to ensure regulatory compliance. Analyse basic elements crucial for an effective compliance framework. Conduct compliance audits to assess adherence to regulatory requirements. Understand the correlation between compliance and ethical business practices. Differentiate between various types of risks and their management strategies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Compliance Management Online Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Compliance Management. Moreover, this course is ideal for: Compliance officers seeking advanced knowledge in compliance management. Legal professionals aiming to enhance their understanding of compliance frameworks. Business professionals responsible for ensuring regulatory adherence within their organisations. Risk management professionals interested in integrating compliance into their strategies. Corporate executives striving to foster a culture of ethical and compliant conduct. Requirements There are no requirements needed to enrol into this Compliance Management Online Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Compliance Management Online Training course. Career path After finishing this Compliance Management Online Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Compliance Management are: Compliance Officer - £40K to 70K/year. Risk Analyst - £35K to 55K/year. Compliance Manager - £50K to 80K/year. Regulatory Affairs Specialist - £45K to 65K/year. Corporate Governance Advisor - £45K to 70K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview of Office Administration With over 4 million people working in administrative roles, office administration is a growing field full of opportunities in the UK. This office administration course equips you with the essential skills like time management, business writing, communication, and organisation needed to thrive as an administrative professional. You'll gain practical insights into managing office tasks, interacting with staff and clients, and problem-solving issues that arise. With dedicated modules on skills like writing, communication, and stress management, this comprehensive course readies you for diverse administrative and secretarial jobs across sectors.  Invest in your potential. Become the backbone of success. Enrol today and unlock the thriving world of Office Administration in the UK! Get a Quick Look at The Course Content: This Office Administration Course will help you to learn: Employ advanced communication skills to thrive in any business environment. Implement organisational strategies to ensure efficiency and productivity. Master negotiation techniques to secure advantageous outcomes. Manage stress effectively to maintain a healthy work-life balance. Develop leadership qualities to excel in your chosen career path. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Office Administration. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Office Administration course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Individuals seeking a rewarding career in Office Administration. Existing professionals looking to refine their skills and climb the ladder. Business owners are eager to empower their teams with essential administrative expertise. Anyone seeking to enhance their organisational and communication skills for personal growth. Requirements You don't need any educational qualification or experience to enrol in the Office Administration course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.   Career Path This UK-focused Office Administration course paves the way for a diverse range of rewarding careers, including: Executive Assistant - £32,000 to £48,000/year. Office Manager - £18,000 to £38,000/year. Sales Administrator - £17,000 to £28,000/year. Receptionist - £16,000 to £24,000/year. Customer Service Advisor - £18,000 to £26,000/year. Course Curriculum Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 2: Skills of an Effective Administrator 00:18:00 Module 3: Business Writing Skills 00:39:00 Module 4: Communication Skills 00:27:00 Module 5: Managing Meetings and Giving Feedback 01:29:00 Module 6: Organisational Skills 01:18:00 Module 7: Telephone Etiquette 01:09:00 Module 8: Negotiation Techniques 00:18:00 Module 9: Conflict Management 00:16:00 Module 10: Stress Management 00:18:00 Module 11: Time Management 00:39:00 Assignment Assignment - Office Administration 00:00:00

Overview of Office Admin & Receptionist The Office Admin & Receptionist role is very important in every workplace. In the UK, more than 4.5 million people work in this field, which is about 15% of the total workforce. As companies keep growing and using more technology, the need for trained office staff continues to rise by around 4% every year. This course is built to help you get the right skills to start or grow your career in this field. The Office Admin & Receptionist course teaches you how to handle daily office tasks like answering phones, sending and receiving mail, booking travel, planning meetings, and keeping records in order. You will also learn how to manage your time well and improve your business writing and communication. These skills will help you work faster and better in any office. This course is useful for many industries, such as business offices, hospitals, schools, and government agencies. The skills you learn as an Office Admin & Receptionist can be used in many types of jobs. Whether you are new to this field or want to refresh your knowledge, this course is a great choice. With the Office Admin & Receptionist course, you will be ready to handle different office tasks and support a team in a smart and organised way. By the end of the Office Admin & Receptionist course, you will be able to: Handle professional phone calls and manage incoming and outgoing calls confidently as an Office Admin & Receptionist Set up and maintain easy-to-use filing systems and accurate records Write business emails and letters clearly and correctly, as expected in Office Admin & Receptionist roles Plan meetings, arrange travel, and organise events smoothly Use time wisely to complete office tasks quickly and efficiently Provide excellent customer service in an Office Admin & Receptionist environment Apply the skills learned to real office situations and grow in your Office Admin & Receptionist career Who is this course for? This Office Admin & Receptionist course is perfect for: Beginners who want to build strong basic skills in Office Admin & Receptionist work Current admin staff who wish to improve their office organisation, communication, and take their Office Admin & Receptionist career to the next level Job returners, school leavers, or career changers who want to learn modern office systems, including travel booking, meeting planning, and customer handling School leavers or career changers who want to learn how offices work, including travel booking and meeting setup Customer service workers who want to move into office-based receptionist roles Process of Evaluation After studying the Office Admin & Receptionist Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Office Admin & Receptionist Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Career Path Completing this course can help you move into roles like: Receptionist – £20K to £28K per year Office Administrator – £22K to £30K per year Administrative Assistant – £21K to £28K per year Secretary – £24K to £32K per year Front Office Coordinator – £23K to £29K per year Module 01: Introduction to Reception and Receptionist Module 01: Introduction to Reception and Receptionist 00:29:00 Module 02: Business Telephone Skills Module 02: Business Telephone Skills 00:21:00 Module 03: Representing Your Boss and Company Module 03: Representing Your Boss and Company 00:25:00 Module 04: Mail Services and Shipping Module 04: Mail Services and Shipping 00:26:00 Module 05: Travel Arrangements Module 05: Travel Arrangements 00:22:00 Module 06: Organising Meeting and Conferences Module 06: Organising Meeting and Conferences 00:19:00 Module 07: Time Management Module 07: Time Management 00:25:00 Module 08: Record Keeping and Filing Systems Module 08: Record Keeping and Filing Systems 00:24:00 Module 09: Business Writing Skills Module 09: Business Writing Skills 00:25:00 Module 10 :Organisational Skills Module 10 :Organisational Skills 00:19:00 Module 11: Communication Skills Module 11: Communication Skills 00:19:00 Module 12: Customer Service Module 12: Customer Service 00:22:00 Module 13: Effective Planning and Scheduling Module 13: Effective Planning and Scheduling 00:39:00 Module 14: Invoicing/Petty Cash Module 14: Invoicing/Petty Cash 00:20:00 Module 15: Business Environment Module 15: Business Environment 00:19:00 Assignment Assignment – Office Admin & Receptionist 00:00:00