1552 Organisational Behaviour courses delivered On Demand

In the face of unforeseen challenges, the strength of your workforce's communication can be the linchpin between mere survival and thriving success. Our comprehensive programme delves into the very core of crisis communication, equipping HR professionals with the acumen to navigate turbulent times with unwavering confidence. From the initial stages of planning to the execution of resilient strategies, every aspect is meticulously crafted to transform potential chaos into an opportunity for cohesive and clear communication. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This programme doesn't just skim the surface. It immerses you into the intricate dance of effective dialogue during critical moments, ensuring you're not just reactive, but proactive. You'll gain insights on how to anticipate and prepare for crises, ensuring that your messages are not only heard but understood. By fostering a resilient workforce, you're not just managing crises-you're leading your team with a steady hand through the storm, ensuring continuity and morale remain steadfast. Join us in reshaping how crises are managed, turning potential pitfalls into platforms for growth and unity. Course Curriculum Module 01: Crisis and HR Manager Module 02: Planning and Managing Communication Module 03: Effective Communication Module 04: Preparing for a Crisis Module 05: Communication During and After a Crisis Module 06: Building a Crisis Resilient Workforce Learning Outcomes: Understand the HR manager's role during crises for effective resolution. Develop strategic communication plans for crisis situations within organisations. Enhance communication skills for clarity and impact in crises. Prepare proactively for potential crises within the workplace. Manage communication effectively during and after crisis events. Build and maintain a crisis-resilient workforce through strategic initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR managers seeking crisis communication expertise. HR professionals aiming to improve crisis readiness. Team leaders handling communication during crises. Business owners enhancing crisis management strategies. Organisational development consultants specialising in resilience. Career path HR Manager Crisis Communication Specialist Employee Relations Manager Corporate Communications Director Organisational Development Consultant Workforce Resilience Coordinator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the power of information with our comprehensive course on Information Management Fundamentals. Whether you're a seasoned professional or just starting your journey in the world of data, this course will equip you with essential knowledge and skills to navigate the complexities of information management. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the course "Information Management Fundamentals," learners delve into various aspects of handling and utilizing information effectively. They start by understanding the basics of information management, including its importance and how it is applied in different contexts. They explore management information systems, learning how organizations use technology to gather and process data for decision-making. Diving deeper, learners study databases and how information is organized and retrieved efficiently. They also examine strategies for managing information within an organization, focusing on planning and implementation. Ethical considerations are another crucial aspect covered, including issues related to data protection and social responsibility when handling information. Finally, learners gain insights into auditing information systems, ensuring they understand how to assess and improve information management practices. Throughout the course, emphasis is placed on practical applications and ethical considerations to prepare learners for roles where they manage and utilize information responsibly and effectively. Course Curriculum Module 01: Introduction to Information Management Module 02: Management Information Systems Module 03: Databases and Information Management Module 04: Information Management Strategy Module 05: Ethical and Social Issues and Data Protection Module 06: Auditing Information Systems Learning Outcomes: Understand foundational concepts in Information Management and its importance in organisations. Analyse the role of Management Information Systems in enhancing business operations. Evaluate different types of databases used in effective information management. Formulate strategies for efficient Information Management within organisational contexts. Examine ethical and social implications concerning data protection and privacy. Apply auditing techniques to assess the effectiveness of Information Systems. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? IT professionals seeking deeper insights into information management strategies. Business managers aiming to enhance organisational data handling capabilities. Students pursuing careers in data analysis and information governance. Consultants advising on technology-driven business solutions. Government officials involved in policy-making for data protection. Career path Data Analyst Information Systems Manager Database Administrator IT Security Consultant Compliance Officer Business Intelligence Analyst Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to elevate your administrative career to new heights? Our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course is designed to empower you with the essential skills and knowledge needed to excel in today's fast-paced business environment. According to Reed a Executive Secretary can earn from £40,000 to £50,000 in a year depending on qualification, experience, location and other factors. Join our Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course and become the indispensable right-hand person every executive dreams of. Key Features This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking Course Includes: CPD Certified Office Skills: Admin, Secretarial & PA (Executive PA) Course Developed by Specialist Lifetime Access Course Curriculum of Office Skills: Admin, Secretarial & PA (Executive PA) Course: Module 1: Foundational Skills 1.1 Introduction to Personal Assistant 1.2 Telephone Etiquette for Business 1.3 Effective Business Writing 1.4 Enhancing Communication Skills Module 2: Representing the Company 2.1 Advocating for Your Boss and Company 2.2 Excellence in Customer Service Module 3: Organizational Skills 3.1 Organizational Skills 3.2 Successful Planning and Scheduling 3.3 Mastering Time Management Module 4: Record Keeping & Documentation 4.1 Maintaining Records and Filing Systems 4.2 Invoicing and Petty Cash Procedures Module 5: Meeting and Event Management 5.1 Coordination of Meetings and Conferences 5.2 Arranging Travel Logistics 5.3 Introduction to Minute Writing 5.4 Preparing for Minute-Taking 5.5 Understanding the Meeting Structure 5.6 Documenting Meetings, Decisions, and Actions 5.7 Techniques for Minute Taking 5.8 Building Confidence in Meeting Facilitation Module 6: Specialized Roles & Services 6.1 Handling Mail Services and Shipping Learning Outcomes: Understand roles of a PA and key communication techniques. Develop proficiency in business writing and telephone etiquette and Office Skills. Master organisational techniques for effective planning and scheduling. Implement record-keeping systems, including filing and invoicing. Coordinate meetings, conferences, and travel arrangements efficiently. Acquire expertise in minute taking and building confidence in related tasks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking. Moreover, this course is ideal for: Individuals aspiring to administrative and secretarial roles. Employees seeking to enhance their office management capabilities. Professionals looking to upgrade their organisational skills. Individuals preparing for roles as executive PAs. Staff wanting to refine their communication and representation techniques. Anyone who wants to know more about Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Requirements There are no requirements needed to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. We welcome individuals from all backgrounds and levels of experience to enrol into this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course. Career path After finishing this Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Office Skills: Admin, Secretarial & PA (Executive PA) with Minute Taking are: Personal Assistant Executive Secretary Administrative Coordinator Office Manager Event Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Enhance your receptionist skills with this comprehensive diploma course. Delve into various modules covering essential aspects of reception and office management. Learn business telephone etiquette, travel arrangement skills, time management, and effective communication. Acquire advanced MS Excel proficiency for data management. From customer service to business writing, this course equips you with the knowledge and skills needed to excel as a receptionist. Learning Outcomes: Master essential receptionist duties and etiquette. Develop effective business telephone skills. Learn to represent your employer and company professionally. Gain proficiency in mail services, shipping, and travel arrangements. Enhance time management and organizational skills. Strengthen communication and customer service abilities. Acquire proficiency in Microsoft Excel, from text and mathematical formulas to advanced functions. Learn Power Query and Excel keyboard shortcuts for efficient data management. Why buy this Receptionist Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Receptionist Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Receptionist Diploma course is ideal for Aspiring receptionists seeking comprehensive training. Office professionals looking to enhance their skills. Individuals aiming to excel in administrative roles. Those interested in improving their Microsoft Excel proficiency. Prerequisites This Receptionist Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Receptionist - Average Salary: £18,000 - £25,000 per year. Administrative Assistant - Average Salary: £18,000 - £25,000 per year. Office Coordinator - Average Salary: £20,000 - £28,000 per year. Customer Service Representative - Average Salary: £18,000 - £25,000 per year. Data Entry Clerk - Average Salary: £18,000 - £25,000 per year. Course Curriculum Receptionist Diploma Module 1: Introduction to Reception and Receptionist 00:11:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences 00:25:00 Module 7: Time Management 00:35:00 Module 8: Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills 00:40:00 Module 10: Organisational Skills 00:25:00 Module 11: Communication Skills 00:25:00 Module 12: Customer Service 00:16:00 Module 13: Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash 00:27:00 Module 15: Business Environment 00:19:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Mock Exam Mock Exam - Office Admin and Reception 00:20:00 Final Exam Final Exam - Office Admin and Reception 00:20:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special HR, Payroll, PAYE, TAX Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The HR, Payroll, PAYE, TAX Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This HR, Payroll, PAYE, TAX Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This HR, Payroll, PAYE, TAX Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this HR, Payroll, PAYE, TAX? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the HR, Payroll, PAYE, TAX there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This HR, Payroll, PAYE, TAX course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This HR, Payroll, PAYE, TAX does not require you to have any prior qualifications or experience. You can just enrol and start learning.This HR, Payroll, PAYE, TAX was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This HR, Payroll, PAYE, TAX is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum HR Management - Updated Version Module 01: Introduction to Human Resource 00:17:00 Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management 00:19:00 Module 05: Employee Relations 00:14:00 Module 06: Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace 00:17:00 Module 08 : Employee Termination 00:15:00 Module 09: Employer Record and Statistics 00:11:00 Module 10: Essential UK Employment Law 00:26:00 HR Management - Old Version Module 01: Human Resource Management Human Resource Management 01:00:00 Module 02: HR Planning, Recruitment and Selection HR Planning, Recruitment and Selection 01:00:00 Module 03: Induction, Training and Development Induction, Training and Development 00:45:00 Module 04: HR Department's Responsibilities HR Department's Responsibilities 00:45:00 Module 05: The UK Recruitment Legislations Guide The UK Recruitment Legislations Guide 00:20:00 Module 06: Organizational Culture Organisational Culture 00:45:00 Module 07: Motivation, Counseling, Resignations and Retirement Motivation, Counseling, Resignations and Retirement 01:00:00 Module 08: Performance Appraisal & Remuneration Policy Performance Appraisal 00:45:00 Remuneration Policy 00:15:00 Module 09: Records and Statistics Records and Statistics 00:30:00 Module 10: Industrial Relations Industrial Relations 00:15:00 Module 11: The UK Recruitment Industry Statistics The UK Recruitment Industry Statistics 00:25:00 Payroll Management Course Module 01: Payroll System in the UK Payroll System in the UK 01:05:00 Module 02: Payroll Basics Payroll Basics 00:10:00 Module 03: Company Settings Company Settings 00:08:00 Module 04: Legislation Settings Legislation Settings 00:07:00 Module 05: Pension Scheme Basics Pension Scheme Basics 00:06:00 Module 06: Pay Elements Pay Elements 00:14:00 Module 07: The Processing Date The Processing Date 00:07:00 Module 08: Adding Existing Employees Adding Existing Employees 00:08:00 Module 09: Adding New Employees Adding New Employees 00:12:00 Module 10: Payroll Processing Basics Payroll Processing Basics 00:11:00 Module 11: Entering Payments Entering Payments 00:12:00 Module 12: Pre-Update Reports Pre-Update Reports 00:09:00 Module 13: Updating Records Updating Records 00:09:00 Module 14: e-Submissions Basics e-Submissions Basics 00:09:00 Module 15: Process Payroll (November) Process Payroll (November) 00:16:00 Module 16: Employee Records and Reports Employee Records and Reports 00:13:00 Module 17: Editing Employee Records Editing Employee Records 00:07:00 Module 18: Process Payroll (December) Process Payroll (December) 00:12:00 Module 19: Resetting Payments Resetting Payments 00:05:00 Module 20: Quick SSP Quick SSP 00:09:00 Module 21: An Employee Leaves An Employee Leaves 00:13:00 Module 22: Final Payroll Run Final Payroll Run 00:07:00 Module 23: Reports and Historical Data Reports and Historical Data 00:08:00 Module 24: Year-End Procedures Year-End Procedures 00:09:00

In a world where our lives are increasingly online, network security is more important than ever. This Computer Network Security from Scratch to Advanced course will teach you everything you need to know about computer network security, from the basics of how networks work to the most advanced security technologies. In this course, you will learn about the ISO/OSI model and TCP/IP protocols, gaining a solid foundation in understanding how data is transmitted across networks. You will then explore wireless networks, learning about their vulnerabilities and how to secure them effectively.  Our expert instructors will guide you through the complex world of network security, covering essential concepts such as firewalls, intrusion detection and prevention systems, and incident handling. Overall, You will develop practical skills in securing computer networks.  By the end of this course, you will have the confidence and knowledge to safeguard networks against potential threats. This will make you an invaluable asset to any organisation. So don't miss out on this opportunity to enhance your coding prowess and become a master in computer network security. Enrol today and unlock a world of exciting possibilities! Learning Outcomes: Upon successful completion of the Computer Network Security course, you will be able to: Understand the fundamentals of computer networks and their components. Gain in-depth knowledge of the ISO/OSI model and TCP/IP protocols. Identify and mitigate security vulnerabilities in wireless networks. Implement effective network security measures, including firewalls and honeypots. Utilise intrusion detection and prevention systems to safeguard networks. Develop expertise in securing wireless networks against unauthorised access. Acquire skills in physical security and incident handling for network protection. Apply comprehensive network security strategies to ensure data integrity and confidentiality. Who is this course for? This Computer Network Security course is ideal for: IT professionals seeking to enhance their knowledge of network security. Students pursuing a career in cybersecurity or network administration. Software developers interested in understanding the intricacies of computer networks. Network engineers aiming to specialise in network security. Individuals responsible for maintaining the security of organisational networks. Career Path Our Computer Network Security course will prepare you for a range of careers, including: Network Security Analyst: £35,000 - £60,000 per year. Cybersecurity Specialist: £45,000 - £80,000 per year. Network Administrator: £30,000 - £50,000 per year. IT Security Consultant: £40,000 - £80,000 per year. Information Security Manager: £50,000 - £100,000 per year. Network Security Engineer: £40,000 - £70,000 per year. Certification After studying the course materials of the Computer Networks Security from Scratch to Advanced there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Prerequisites This Computer Networks Security from Scratch to Advanced does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Computer Networks Security from Scratch to Advanced was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Course Curriculum Introduction Introduction 00:10:00 Section 01: An Introduction to Computer Networks 1.1 Computer Network 00:11:00 1.2 Computer Network Topologies 00:11:00 1.3 Categories of Computer Network 00:10:00 1.4 Computer Network Devices 00:11:00 1.5 Transmission Media 00:09:00 Section 02: ISO/OSI Model 2.1 ISO/OSI Model 00:10:00 2.2 Application, Presentation, and Session Layers 00:12:00 2.3 Transport and Network Layers 00:11:00 2.4 Data Link and Physical Layers 00:09:00 2.5 ISO/OSI Model in Action 00:10:00 Section 03: TCP/IP Protocols 3.1 Introduction to Computer Networks Protocols 00:11:00 3.2 IP Protocol 00:13:00 3.3 TCP and UDP Protocols 00:12:00 3.4 Application Protocols 00:12:00 3.5 TCP/IP Characteristics and Tools 00:11:00 Section 04: Wireless Networks 4.1 Wireless Networks Benefits 00:09:00 4.2 Types of Wireless Networks 00:12:00 4.3 Wireless Networks Protocol (Wi-Fi) 00:07:00 4.4 Wireless Networks Devices 00:10:00 4.5 Wireless Networks Drawbacks 00:09:00 Section 05: Network Security 5.1 Security Goals 00:09:00 5.2 Securing the Network Design 00:10:00 5.3 TCP/IP Security and Tools 00:12:00 5.4 Port Scanning and Tools 00:11:00 5.5 Sniffing and Tools 00:10:00 Section 06: Firewalls and Honeypots 6.1 Reasons to Use Firewall 00:13:00 6.2 Firewalls Rules 00:11:00 6.3 Firewalls Filtering 00:09:00 6.4 Honeypots 00:07:00 6.5 Bypassing Firewalls 00:08:00 Section 07: Intrusion Detection and Prevention System 7.1 Intrusion Detection System: IDS 00:11:00 7.2 Network IDS: NIDS 00:06:00 7.3 NIDS Challenges 00:09:00 7.4 Snort as NIDS 00:08:00 7.5 Intrusion Prevention Systems: IPS 00:07:00 Section 08: Wireless Network Security 8.1 Wired Equivalent Privacy WEP Attacking 00:11:00 8.2 WPA and AES Protocols 00:09:00 8.3 Wireless Security Misconceptions 00:09:00 8.4 Wireless Attacks and Mitigation 00:09:00 8.5 Secure Network Design with Wireless 00:09:00 Section 09: Physical Security and Incident Handling 9.1 Physical Security Objectives 00:11:00 9.2 Physical Threats and Mitigation 00:11:00 9.3 Defense in Depth (DiD) 00:07:00 9.4 Incident 00:06:00 9.5 Incident Handling 00:14:00 Section 10: Network Security: Conclusion 10.1 Confidentiality, Integrity, and Availability (CIA) 00:06:00 10.2 Assets, Threats, and Vulnerabilities 00:04:00 10.3 Risks and Network Intrusion 00:06:00 10.4 Common Attacks 00:09:00 10.5 Security Recommendations 00:06:00 Assignment Assignment - Computer Networks Security from Scratch to Advanced 00:00:00

Overview Learn how to become an exemplary Receptionist and positively represent your company when interacting with all clients and customers. Every business needs an efficient administrator to manage the Front-Office, along with providing support and assistance to their boss. We can coach you to become an excellent Receptionist and gain all the required business skills that you'll need to succeed, and the confidence with which to use them. Description The course has been compiled by industry experts and provides an overview of the responsibilities of a valued Receptionist. You will be tutored in a wide range of administrative practises, so that you can immediately start to use them in the office. It also includes training in customer-facing etiquette and suggestions on how to positively improve your company's reputation with clients. Various other crucial office aptitudes will be covered, such as; Time Management, Travel Arrangement, Record Keeping, and Business Writing. Make sure you present the efficiency of your company by enrolling now. Learning outcomes:  Understand the basic requirements needed to run receptions areas efficiently Gain the all-round skills to be a first-class Receptionist Learn how to represent your boss and company in reception Be skilled in organising travel and arranging executive meetings for others Attain the ability to file and retrieve essential company records Acquire the skills to apply excellent communicate practises at work Display great customer service for clients and colleagues Be trusted to handle internal finances and petty cash funding Why People Love And Enrol In The Receptionist Skills From Studyhub: Instantly accessible CPD-accredited certificate on successful completion of this Receptionist Skills 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results Method of Assessment To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. To enhance your knowledge regarding the course and to further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish.  After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance. Certification After completing the MCQ assessment, you will qualify for the CPD Certificate from Studyhub, as proof of your continued professional development. Certification is available in PDF format, for £9, or a hard copy can be sent to you via post, for just £15. Who is This course for? This course is primarily designed to provide coaching and training for those individuals who aspire to work as Receptionists or a similar role such as a Secretary or PA. Requirements There are no specific prerequisites to enrol in this Receptionist Skills. Anyone and everyone can take this course. The Receptionist Skills is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and to be over the age of 16. Career Path This course provides training and a comprehensive overview of all the skills and knowledge that are needed by a Receptionist or a similar administrative role. As such, it will cover the following roles and careers:  Receptionist Administrative Manager Personal Assistant Private Secretary Human Resources staff Course Curriculum Office Admin and Reception Module 1: Introduction to Reception and Receptionist 00:11:00 Module 2: Business Telephone Skills 00:19:00 Module 3: Representing Your Boss and Company 00:34:00 Module 4: Mail Services and Shipping 00:25:00 Module 5: Travel Arrangements 00:24:00 Module 6: Organising Meeting and Conferences 00:25:00 Module 7: Time Management 00:35:00 Module 8: Record Keeping and Filing Systems 00:28:00 Module 9: Business Writing Skills 00:40:00 Module 10: Organisational Skills 00:25:00 Module 11: Communication Skills 00:25:00 Module 12: Customer Service 00:16:00 Module 13: Effective Planning and Scheduling 00:46:00 Module 14: Invoicing/Petty Cash 00:27:00 Module 15: Business Environment 00:19:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Mock Exam Mock Exam - Office Admin and Reception 00:20:00 Final Exam Final Exam - Office Admin and Reception 00:20:00

The Public Administration: 8 in 1 Premium Courses Bundle is your go-to online learning solution for understanding the machinery behind effective governance and administration. This well-structured package includes key areas such as business law, HR, employment law, GDPR, and equality & diversity — ideal for anyone aiming to navigate public or organisational duties with finesse. It offers foundational knowledge in administrative skills and touches on tort law, giving learners a solid grasp of responsibilities, rights, and risks. Whether you’re handling policies, managing teams, or updating internal processes, this bundle will boost your administrative know-how and professional edge — all without the need to read policy documents by candlelight. Learning Outcomes: Understand administrative and organisational structures and methods Learn essential HR and employment law concepts and responsibilities Explore business law, rights, and duties within institutions Study GDPR principles and ethical data handling practices Gain insight into equality and diversity within workplace culture Understand tort law principles and related case-based theory Who is this Course For: Office staff exploring public or private admin roles HR officers needing broader administrative understanding Legal support staff working with tort or employment law New public sector employees learning internal procedures Business owners handling GDPR or staff diversity initiatives Those aiming to join government or civil departments Students studying administrative or business law topics Anyone upskilling in public service or governance areas Career Path (UK Average Salaries): HR Administrator – £26,000/year GDPR Compliance Officer – £36,000/year Public Sector Manager – £38,000/year Legal Assistant (Employment/Tort) – £28,000/year Equality and Diversity Officer – £32,000/year Administrative Manager – £30,000/year

Diversity in the workplace isn’t just a moral checkbox—it’s a working necessity. This 8 in 1 Equality and Diversity Premium Bundle brings together subjects that help people understand one another and navigate organisational frameworks without needing a legal degree—or a stress ball. With content ranging from employment law and HR to psychology, counselling, and GDPR, it offers a well-rounded perspective on supporting staff, policy, and mental health. Whether you're responsible for people, policy, or peacekeeping, this bundle presents accessible lessons built for remote learning. It’s designed for those aiming to better understand fair treatment in the workplace and take informed action—without tripping over unnecessary jargon or missing the point entirely. Learning Outcomes Understand key principles of equality and workplace diversity. Learn essential foundations of HR roles and responsibilities. Explore legal frameworks in employment and workplace law. Understand basic principles of GDPR and lawful data handling. Review counselling and mental health awareness techniques. Study psychological aspects affecting modern workforce behaviour. Who is this Course For HR professionals reviewing equality and workplace legislation. Managers aiming to improve team support and morale. Office staff learning about data protection and GDPR. Employers building knowledge of workplace responsibilities. Staff in training or mentoring support roles. Counselling students interested in workplace mental health. Supervisors handling diverse staff and working relationships. Career changers exploring roles in organisational support. Career Path HR Officer – £26,000 to £35,000 per year Diversity & Inclusion Officer – £28,000 to £40,000 per year Employment Law Advisor – £30,000 to £45,000 per year Mental Health Support Worker – £21,000 to £28,000 per year Counselling Assistant – £20,000 to £26,000 per year GDPR/Data Protection Officer – £32,000 to £45,000 per year

'Leadership Skills for The Future': Ignite Your Potential in a Changing World! Imagine steering a diverse team through uncharted waters of innovation, fostering inclusion, and driving success in a dynamic landscape. This dynamic reality is the domain of future leaders, and the Leadership Skills for The Future course empowers you to claim your place within it. The UK's leadership landscape is bustling, with industries worth £31 billion and 5.5 million professionals navigating its exciting currents. From tech giants shaping the future to ethical AI development and the rise of remote working, the need for adept leaders who can inspire, adapt, and thrive has never been higher. This comprehensive Leadership Skills for The Future course equips you with the essential skills to seize these opportunities. You'll delve into the core principles of leadership, honing your abilities to communicate effectively, negotiate productively, and cultivate an inclusive, engaging environment. We'll explore your creativity, organisational prowess, and emotional intelligence, empowering you to evolve as a leader and navigate the ever-changing terrain of modern management. Ready to step into your leadership power? Equip yourself with the skills to navigate the dynamic UK landscape and carve your path to success. Join the Leadership Skills for The Future course and unlock your potential to lead, inspire, and make a lasting impact. You will Learn The Following Things: Understand the principles of effective leadership and management. Develop key leadership skills such as communication, creativity, and emotional intelligence. Learn how to motivate and inspire teams and cultivate inclusion. Gain insights into leadership styles and competencies for career development. Explore best practices in leadership for organisations in the UK. Apply leadership techniques to drive innovation, change and growth. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Leadership Skills for The Future. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Leadership Skills for The Future course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring leaders looking to advance their management careers. Experienced professionals wanting to improve their leadership abilities. Individuals seeking to learn skills like creativity, communication and inclusion. Anyone interested in understanding leadership foundations and emotional intelligence. Those looking to gain knowledge on leadership and management, specifically in the UK. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Leadership Skills for The Future course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Business Manager - £25k to £60k. Team Leader - £20k to £40k. Project Manager - £30k to £70k. Operations Manager - £35k to £60k. Recruitment Manager - £30k to £50k. Course Curriculum Leadership Skills for The Future Module 01: Introduction to Leadership 00:23:00 Module 02: Qualities of a Good Leader and Leadership 00:13:00 Module 03: Creativity in Leadership 00:19:00 Module 04: Organisational Skills 00:26:00 Module 05: Leadership Skills and Competencies 00:30:00 Module 06: Communication Skills 00:27:00 Module 07: Negotiation Techniques 00:15:00 Module 08: Cultivating Inclusion, Belonging, and Engagement 00:25:00 Module 09: Leadership Foundations 00:24:00 Module 10: Emotional Intelligence 00:19:00 Module 11: Evolve as a Leader 00:14:00 Module 12: Leadership & Management in the UK 00:17:00 Assignment Assignment - Leadership Skills for The Future 00:00:00