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4337 Operations courses delivered Online

Leadership, Supervisor and Line Management - QLS Endorsed Certificate

By Imperial Academy

Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Leadership, Supervisor and Line Management - QLS Endorsed Certificate
Delivered Online On Demand
£399

Commercial Law, Merchandising and Retail Management at QLS Level 3, 5 & 7

By Imperial Academy

Level 3, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

Commercial Law, Merchandising and Retail Management at QLS Level 3, 5 & 7
Delivered Online On Demand
£399

Team Management, Leadership & Line Management (QLS)

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Team Management, Leadership & Line Management (QLS)
Delivered Online On Demand
£399

Retail Management Course

3.5(2)

By Elearncollege

Description Retail Management Diploma This comprehensive online Retail Management Diploma Course provides students with a complete education in the art and science of retailing from fashion to food and financial services to consumer goods by equipping them with knowledge specific to the retail industry as well as necessary management skills. Dealing with the supervision of selling products directly to clients through shops and markets, the disciple of Retail Management is in close relation to other economic areas like marketing, advertising, international business, logistics, operations management, consumer science and others. From a small operation run by one man to large multinational organisations, retail businesses can vary in size. A vivid array of retail outlets have now been produced due to the increasing demands of the consumer. To manage a retail outlet, a person has to acquire certain specific skills. Major retailers have played a part in designing this course to help students learn the skills required to manage a retail outlet in a quick and convenient manner. Irrespective of the purpose of doing the course, whether it is to enter the retail trade by establishing a small business or gain more knowledge thereby paving the way for further studies in the subject of management with an aim to gain access into a retail organisation at a higher management level, this Retail Management Diploma Course is the perfect tool for learners who wish to acquire knowledge in the field of Retail Management. Each and every module is filled with useful information that makes it easy for the learner to learn the skills required to enjoy a successful and fulfilling career in the retail industry. What you will learn 1: Introduction to Retailing 2: Retail Segments 3: Problems in Retail and Theories 4: Knowledge about Retail Customer 5: Retail Market Segmentation & Strategies 6: Retail Business Area 7: Merchandise Management 8: Retail Business Activity 9: Retail Space Management 10: Retail Marketing 11: Emerging Patterns in Retail Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Retail Management Course
Delivered Online On Demand9 days
£99

Heating, Ventilation & Air Conditioning (HVAC) Technician- CPD Certified

5.0(2)

By Online Training Academy

Heating, Ventilation & Air Conditioning (HVAC) Technicians play a pivotal role in maintaining indoor air quality and ensuring optimal comfort levels in various settings, making them indispensable in the modern world. With a growing emphasis on energy efficiency and environmental sustainability, the demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians continues to rise. Job opportunities for Heating, Ventilation & Air Conditioning (HVAC) technicians in the UK are abundant, driven by a surge in construction projects, residential developments, and commercial ventures. According to recent data, the average salary for HVAC technicians in the UK ranges from £25,000 to £35,000 per year, Despite economic fluctuations, the Heating, Ventilation & Air Conditioning (HVAC) sector in the UK remains resilient, with sustained growth projected in response to evolving regulations and consumer preferences. The increasing focus on indoor air quality, energy efficiency standards, and climate control measures ensures a steady demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians. Key Features: This Heating, Ventilation & Air Conditioning (HVAC) Technician Course Includes: This HVAC Technician Course is CPD Certified Developed by Specialist Lifetime Access Course Curriculum Heating, Ventilation & Air Conditioning (HVAC) Technician: Module 01: Fundamentals of Heating, Ventilation & Air Conditioning (HVAC) Module 02: Principles of Heating and Psychrometrics Module 03: HVAC System Varieties Module 04: Heating and Ventilation Techniques Module 05: Air Conditioning Systems for HVAC Professionals Module 06: Compressors, Water Chillers, and Fan Operations Module 07: Piping for HVAC Specialists Module 08: Duct System Design in HVAC Module 09: Refrigeration Principles and Refrigerants Module 10: Specialised Applications in HVAC Module 11: HVAC System Selection Criteria Module 12: Safety Protocols in the HVAC Industry Learning Outcomes: Demonstrate understanding of Heating, Ventilation & Air Conditioning (HVAC) fundamentals for practical system applications. Apply principles of heating and psychrometrics in Heating, Ventilation & Air Conditioning (HVAC) system configurations. Identify and differentiate various Heating, Ventilation & Air Conditioning (HVAC) system types and their functionalities. Implement heating and ventilation techniques for efficient environmental control systems. Analyse air conditioning systems, compressors, water chillers, and fan operations. Design duct systems and piping, adhering to safety and industry protocols. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Heating, Ventilation & Air Conditioning (HVAC) Technician course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Heating, Ventilation & Air Conditioning (HVAC). Moreover, this course is ideal for: Individuals aspiring to Heating, Ventilation & Air Conditioning (HVAC) technician roles. Maintenance personnel seeking Heating, Ventilation & Air Conditioning (HVAC) system knowledge. Engineers interested in expanding Heating, Ventilation & Air Conditioning (HVAC) design expertise. Building management professionals enhancing Heating, Ventilation & Air Conditioning (HVAC) operation understanding. Construction industry workers pursuing Heating, Ventilation & Air Conditioning (HVAC) system specialisation. Requirements There are no requirements needed to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Techniciancourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Technician course. Career path After finishing the Heating, Ventilation & Air Conditioning course there will be multiple job opportunities for you. Some of the Job sectors of Heating, Ventilation & Air Conditioning (HVAC) are: HVAC Technician - £25K to 35K/year HVAC Engineer - £30K to 45K/year Refrigeration Specialist - £28K to 40K/year HVAC System Designer - £35K to 50K/year Air Conditioning Technician - £22K to 32K/year Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Heating, Ventilation & Air Conditioning (HVAC) Technician- CPD Certified
Delivered Online On Demand2 hours 54 minutes
£12

Heating, Ventilation & Air Conditioning (HVAC) Technician- CPD Certified

5.0(5)

By Online Training Academy

Heating, Ventilation & Air Conditioning (HVAC) Technicians play a pivotal role in maintaining indoor air quality and ensuring optimal comfort levels in various settings, making them indispensable in the modern world. With a growing emphasis on energy efficiency and environmental sustainability, the demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians continues to rise. Job opportunities for Heating, Ventilation & Air Conditioning (HVAC) technicians in the UK are abundant, driven by a surge in construction projects, residential developments, and commercial ventures. According to recent data, the average salary for HVAC technicians in the UK ranges from £25,000 to £35,000 per year, Despite economic fluctuations, the Heating, Ventilation & Air Conditioning (HVAC) sector in the UK remains resilient, with sustained growth projected in response to evolving regulations and consumer preferences. The increasing focus on indoor air quality, energy efficiency standards, and climate control measures ensures a steady demand for skilled Heating, Ventilation & Air Conditioning (HVAC) technicians. Key Features: This Heating, Ventilation & Air Conditioning (HVAC) Technician Course Includes: This HVAC Technician Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Heating, Ventilation & Air Conditioning (HVAC) Technician: Module 01: Fundamentals of Heating, Ventilation & Air Conditioning (HVAC) Module 02: Principles of Heating and Psychrometrics Module 03: HVAC System Varieties Module 04: Heating and Ventilation Techniques Module 05: Air Conditioning Systems for HVAC Professionals Module 06: Compressors, Water Chillers, and Fan Operations Module 07: Piping for HVAC Specialists Module 08: Duct System Design in HVAC Module 09: Refrigeration Principles and Refrigerants Module 10: Specialised Applications in HVAC Module 11: HVAC System Selection Criteria Module 12: Safety Protocols in the HVAC Industry Learning Outcomes: Demonstrate understanding of Heating, Ventilation & Air Conditioning (HVAC) fundamentals for practical system applications. Apply principles of heating and psychrometrics in Heating, Ventilation & Air Conditioning (HVAC) system configurations. Identify and differentiate various Heating, Ventilation & Air Conditioning (HVAC) system types and their functionalities. Implement heating and ventilation techniques for efficient environmental control systems. Analyse air conditioning systems, compressors, water chillers, and fan operations. Design duct systems and piping, adhering to safety and industry protocols. Certification After completing this Heating, Ventilation & Air Conditioning (HVAC) Technician course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Heating, Ventilation & Air Conditioning (HVAC) Technician course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Heating, Ventilation & Air Conditioning (HVAC). Moreover, this course is ideal for: Individuals aspiring to Heating, Ventilation & Air Conditioning (HVAC) technician roles. Maintenance personnel seeking Heating, Ventilation & Air Conditioning (HVAC) system knowledge. Engineers interested in expanding Heating, Ventilation & Air Conditioning (HVAC) design expertise. Building management professionals enhancing Heating, Ventilation & Air Conditioning (HVAC) operation understanding. Construction industry workers pursuing Heating, Ventilation & Air Conditioning (HVAC) system specialisation. Requirements There are no requirements needed to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Technician course. We welcome individuals from all backgrounds and levels of experience to enrol into this Heating, Ventilation & Air Conditioning (HVAC) Technician course. Career path After finishing the Heating, Ventilation & Air Conditioning course there will be multiple job opportunities for you. Some of the Job sectors of Heating, Ventilation & Air Conditioning (HVAC) are: HVAC Technician - £25K to 35K/year HVAC Engineer - £30K to 45K/year Refrigeration Specialist - £28K to 40K/year HVAC System Designer - £35K to 50K/year Air Conditioning Technician - £22K to 32K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Heating, Ventilation & Air Conditioning (HVAC) Technician- CPD Certified
Delivered Online On Demand2 hours 54 minutes
£12

Coaching Agile on Non-Traditional Teams

By IIL Europe Ltd

Coaching Agile on Non-Traditional Teams Catherine Fleres is an Agile Coach who currently works with Spotify's Infrastructure and Operations organization. In this session, she will talk through experiences she's had at Spotify and other organizations and share with you her learnings from working with non-traditional teams. You'll learn: The secrets to being flexible with existing agile frameworks How to optimize for the specific circumstances that non-traditional teams face How to optimize the environment for their success

Coaching Agile on Non-Traditional Teams
Delivered Online On Demand15 minutes
£10

Coaching Agile on Non-Traditional Teams

By IIL Europe Ltd

Coaching Agile on Non-Traditional Teams Catherine Fleres is an Agile Coach who currently works with Spotify's Infrastructure and Operations organization. In this session, she will talk through experiences she's had at Spotify and other organizations and share with you her learnings from working with non-traditional teams. You'll learn: The secrets to being flexible with existing agile frameworks How to optimize for the specific circumstances that non-traditional teams face How to optimize the environment for their success

Coaching Agile on Non-Traditional Teams
Delivered Online On Demand15 minutes
£10

Call Centre & Customer Service Training

5.0(2)

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand42 minutes
£12

Conflict Management - CPD Certified

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Conflict Management bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Conflict Management skills for your next job or elevate your skills for your next promotion, this Conflict Management bundle will help you stay ahead of the pack. Throughout the Conflict Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Conflict Management course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Conflict Management Bundle Consists of the following Premium courses: Course 01: Conflict Management Course 02: Equality and Diversity Course 03: Conflict Resolution Course 04: Stress Management Training Course 05: Mastering Organizational Chaos Course 06: Decision-Making Course 07: Assertiveness and Self Confidence Development Course 08: Leadership & Management Diploma Course 09: Effective Communication Skills Diploma Course 10: Motivation Skills Course 11: Cross-Cultural Awareness Training Course 12: UK Employment Law and Employee Rights Diploma Course 13: Crisis Management Course Course 14: Conflict Management Course 15: Operations Management Course 16: People Management Skills Level 3 Course 17: Paralegal Course 18: Counselling Training for Counsellors Course 19: Positive Psychology Masterclass Course 20: Time Management Enrol now in Conflict Management to advance your career, and use the premium study materials from Apex Learning. The Conflict Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Conflict Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Conflict Management from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Conflict Management Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Conflict Management bundle. Requirements This Conflict Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Conflict Management absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included

Conflict Management - CPD Certified
Delivered Online On Demand
£100