4647 Operations courses in Featherstone delivered Online

Duration 4 Days 24 CPD hours This course is intended for System installersSystem integratorsSystem administratorsNetwork administratorsSolutions designers Overview After completing this course, you should be able to:Explain transactional service activation and how it relates to business requirementsExplain the benefits and uses of Cisco NSOExplain how Cisco NSO communicates with network devicesUnderstand the NETCONF protocol and be able to read and write simple YANG modelsInstall NSO and describe how NSO uses NETCONF and the Device Manager componentUnderstand the difference between devices that are fully NETCONF capable and those that are less or not NETCONF capableExplain the YANG service model structureDescribe how YANG is used with NSO, create and deploy a service, and explain NSO FASTMAPDesign and manage services with YANG modelsPerform NSO configuration and basic troubleshooting, and describe the following NSO features: integration options, alarms and reporting, scalability and performance options, and available function packsUse logs to troubleshoot the Cisco NSO deployment and check NSO communication with network devicesExplain the mapping logic of service parameters to device models and consequently to device configurationsDescribe the use of different integration options and APIsExplain the use of Reactive FASTMAP for manipulating and implementing advanced Network Functions Virtualization (NFV) componentsDescribe the use of feature components and function packsDefine and explain the European Telecommunications Standards Institute (ETSI) Open Source NFV Management and Orchestration (MANO) principles and solutionWork with the alarm console, and understand the NSO alarm structure and how it conforms to modern network operations procedures The Cisco NSO Essentials for Programmers and Network Architects (NSO201) course introduces you to Cisco© Network Services Orchestrator (NSO). You will learn to install Cisco NSO and use it to manage devices and create services based on YANG templates with XPath. This course provides a brief overview of NSO as a network automation solution, as well as an introduction to NETCONF, YANG, and XPath. You will learn about service packages, network element drivers, and Application Programming Interfaces (APIs). The course also covers service creation, device and configuration management, NSO maintenance, NSO options and integrations, and basic NSO troubleshooting. Introduction to Cisco NSO Meeting Challenges with Orchestration Challenges of Network Management Challenges of Network Orchestration NSO Features and Benefits That Meet Challenges Standardized Approach What Is NSO? Logical Architecture Components What Does NSO Do? Orchestration Use Cases How Does NSO Work? Introduction to NETCONF and YANG Packages Mapping Logic Network Element Drivers (NEDs) Resources and Training Resources Training Get Started with Cisco NSO Installing Cisco NSO Setup Overview Cisco NSO Local Installation Installing NEDs Using NetSim NETCONF Overview Challenges of Network Management Introduction to NETCONF NETCONF Operation Device Manager Device Manager Overview Device Configuration Management Device Connection Management Templates and Groups Other Device Management Tools Service Manager Essentials YANG Overview Introduction to YANG Other Representations of YANG Data Types XPath Overview Basic YANG Statements Can You Spot the Error? Using Services Package Architecture Creating a Service Package Sample Service Configuration Service Template YANG Service Model Deploying a Service Model-to-Model Mapping Mapping Introduction Mapping Logic FASTMAP Template Processing Service Design and Cisco NSO Programmability Service Design Service Design Overview Top-Down Approach Bottom-Up Approach Device Configuration Service Model Service Management Service Management Tasks Service Lifecycle Management Guidelines NSO Programmability Introduction NSO Programmability Overview Python Service Skeleton Creating a Service YANG Model Creating a Service Template Template Processing with Python Cisco NSO Flexibility System Configuration and Troubleshooting System Configuration System Troubleshooting Integration Integration Options NETCONF Server Web Integration SNMP Agent Alarm Management and Reporting Alarm Management Reporting Scalability and Performance High Availability High-Availability Cluster Communications Clustering Layered Service Architecture Addressing Performance Limitations Components and Function Packs Function Packs NFV Orchestration Reactive FASTMAP

Duration 4 Days 24 CPD hours This course is intended for This course is for IT Professionals with expertise in designing and implementing solutions running on Microsoft Azure. They should have broad knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platform, budgeting, and governance. Azure Solution Architects use the Azure Portal and as they become more adept they use the Command Line Interface. Candidates must have expert-level skills in Azure administration and have experience with Azure development processes and DevOps processes. Overview Recommend solutions to minimize costs Recommend a solution for Conditional Access, including multi-factor authentication Recommend a solution for a hybrid identity including Azure AD Connect and Azure AD Connect Recommend a solution for using Azure Policy Recommend a solution that includes KeyVault Recommend a solution that includes Azure AD Managed Identities Recommend a storage access solution Design an Azure Site Recovery solution Recommend a solution for autoscaling Recommend a solution for containers Recommend a solution for network security Recommend a solution for migrating applications and VMs Recommend a solution for migration of databases This course teaches Solutions Architects how to translate business requirements into secure, scalable, and reliable solutions. Lessons include design considerations related to logging, cost analysis, authentication and authorization, governance, security, storage, high availability, and migration. This role requires decisions in multiple areas that affect an overall design solution. Design a Compute Solution Recommend a Solution for Compute Provisioning Determine Appropriate Compute Technologies Recommend a Solution for Containers Recommend a Solution for Automating Compute Management Design a Network Solution Recommend a Solution for Network Addressing and Name Resolution Recommend a Solution for Network Provisioning Recommend a Solution for Network Security Recommend a Solution for iInternete Connectivity and On-Premises Networks Recommend a Solution for Automating Network Management Recommend a Solution for Load Balancing and Rraffic Routing Design for Migration Assess and On-Premises Servers and Applications for Migration Recommend a Solution for Migrating Applications and VMs Recommend a Solution for Migration of Databases Design Authentication and Authorization Tips for Identity and Access Management Recommend a Solution for Multi-Factor Authentication Five Steps for Securing Identity Infrastructure Recommend a Solution for Single-Sign On (SSO) Recommend a Solution for a Hybrid Identity Recommend a Solution for B2B Integration Recommend a Hierarchical Structure for Management Groups Design Governance Recommend a Solution for using Azure Policy Recommend a Solution for using Azure Blueprint Design a Solution for Databases Select an Appropriate Data Platform Based on Requirements Overview of Azure Data Storage Recommend Database Service Tier Sizing Dynamically Scale Azure SQL Database and Azure SQL Managed Instances Recommend a Solution for Encrypting Data at Rest, Transmission, and In Use Select an Appropriate Storage Account Understanding Storage Tiers Recommend a Storage Access Solution Recommend Storage Management Tools Design Data Integration Recommend a Data Flow Recommend a Solution for Data Integration Design a Solution for Logging and Monitoring Azure Monitoring Services Azure Monitor Design a Solution for Backup and Recovery Recommend a Recovery Solution for Hybrid and On-Premises Workloads Design and Azure Site Recovery Solution Recommend a Solution for Recovery in Different Regions Recommend a Solution for Azure Backup Management Design a Solution for Data Archiving and Retention Design for High Availability Recommend a Solution for Application and Workload Redundancy Recommend a Solution for Autoscaling Identify Resources that Require High Availability Identify Storage Tpes for High Availability Recommend a Solution for Geo-Redundancy of Workloads Design for Cost Optimization Recommend Solutions for Cost Management Recommended Viewpoints for Minimizing Costs Design an Application Architecture Recommend a Microservices Architecture Recommend an Orchestration Solution for Deployment of Applications Recommend a Solution for API Integration Design Security for Applications Security for Applications and Services Recommend a Solution using Key Vault Recommend Solutions using Azure AD Managed Identities

Duration 4 Days 24 CPD hours This course is intended for This course is for network and system administrators, IT managers, IT support personnel, and other network operations staff who are responsible for deploying new computers across their organizations, managing ongoing software and hardware configuration tasks for computers, and retiring outdated computers. Overview By the completion of this course, you will be able to: Install and configure Ghost Solution Suite 3.0. Use the Ghost Console to create and use jobs and tasks to manage computes. Configure image deployments. Manage ?unknown? and predefined computers. Perform disk wipes and create disk partitions. Create Windows scripted OS installations. Create PC transplant templates. Capture a computer personality, and deploy personality packages. Perform a computer migration from Win 7 to Win 8.1. This course is designed for the professional tasked with installing, configuring, and managing a Deployment Solution system. Overview of Endpoint Lifecycle Management Introduction to Endpoint Lifecycle Management Phases of Endpoint Lifecycle Management ELM Business Objectives and Goals ELM Solution Mapping to Business Objectives Ghost Solution Suite 3.0 Product Overview Implementation Assessment ELM Requirements Gathering Solution Analysis of ELM Requirements Implementation Design GSS 3.0 Technical Overview Installation Options and Prerequisites Defining the Solution Infrastructure Defining the ELM Solution Configuration Installation and Configuration of the ELM Solution Base Software Installation Navigating the Console Core & Solution Configuration Driver Management Pre-boot Environment Endpoint Identification & Gathering IT Requirements Overview Analyzing and Defining IT Requirements Using ELM to Forecast IT Requirements Endpoint Configuration Standards Endpoint Standards Overview Defining Endpoint Standards Implementation of Endpoint Standards Endpoint Provisioning Endpoint Provisioning Overview Standard Build and Image Methodology Software Compatibility Analysis Software Packaging requirements for use in the ELM Solution Software Quality Assurance Methodology Endpoint Deployment & Staging Endpoint Lifecycle Automation Endpoint Lifecycle Automation Scenario Exercise Backup and restore Automating the backup of a computer image Scripted OS Installation Capturing an image for deployment Automating the creation of a master image Automating the deployment of computer images Software Distribution Software Delivery Methods Software Installation Methods Understanding Software Delivery Reporting and Analysis of Software Distribution Tasks Image and Build Maintenance Image maintenance overview Restoring a computer image Capturing the updated image Updating Jobs Managing Software Upgrades Software Upgrade Process Overview Distribution of Software Updates Supporting the Business Ensuring Business Continuity in an ELM System Endpoint Restoration/Recovery Managing Service Support Activities Endpoint Monitoring & Alerting Endpoint Configuration & Maintenance Automating Problem Resolution Application Self-Healing Desired State Management Hardware Refresh & Migration Hardware Refresh & Migration Process Overview Personality Capture and Restore Gathering Current State Inventory for Requirements and Planning Activities Performing Data capture and storage activities Gathering User state or PC personality information Automating the Migration Process Endpoint Retirement/Disposal Ensuring Compliant Disposal Methods and Procedures End to End Endpoint Lifecycle Use Case Endpoint Management Lifecycle Use Case for GSS Additional course details: Nexus Humans Symantec Ghost Solution Suite 3.0 - Administration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Symantec Ghost Solution Suite 3.0 - Administration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Business Process Architects, Developers, Developer Consultants, System Administrators, System Architects, and Technology Consultants. Overview The participants will learn to configure scenariosUnderstand and configure the different options with which a back-end system can be connected to the SAP Process Integration (formerly known as SAP Exchange Infrastructure). In this course, students gain knowledge in configuring SAP Process Integration and learn how to implement different integration scenarios with SAP and non-SAP applications. SAP Process Integration Architecture Describing SAP Process Integration Architecture Explaining the Functionality and Utilization of SAP Process Integration The System Landscape Directory (SLD) Maintaining Products and Software Components in the System Landscape Directory (SLD) Implementing Technical Systems in the System Landscape Directory Maintaining Business Systems for Use in the Integration Directory Interface Objects in the Enterprise Service Repository (ESR) Listing Options for Navigating the Enterprise Services Repository (ESR) Analyzing Interface Objects in the Enterprise Services Repository (ESR) Maintaining Interface Objects Defining Message Processing Types and Quality of Services Object Mapping in the Enterprise Service Repository (ESR) Creating Message Mapping Objects Mapping Between Service Interfaces Analyzing Asynchronous Integration Scenarios Configuration of Integration Directory Communication Objects Using Configuration Views Creating Communication Channels in the Integration Directory (ID) Configuration of Integration Directory Objects for ABAP Processing Analyzing Objects Used in the Configuration of Integration Engine (IE) Communication Analyzing Routing Objects Used in Integration Engine (IE) Communication Analyzing Multiple Receiver Objects Used in Integration Engine (IE) Communication Configuration of Integration Directory Objects for Java Processing Maintaining Objects for Advanced Adapter Engine (AAE)-Only Processing Maintaining Objects for Advanced Adapter Engine Extended (AEX) Message Processing Creating and Deploying Integration Flows to the Advanced Adapter Engine Extended (AEX) Operations of SAP Process Integration Using the Runtime Workbench Using the Process Integration Monitoring (PIMon) Home Using the SAP NetWeaver Administrator Connectivity Options for SAP Process Integration Analyzing Connectivity Options between Back-End Systems with SAP Process Integration HTTP Connectivity Options Configuring the Simple Object Access Protocol (SOAP) Adapter Using Proxy Technology Checking the HTTP ABAP Adapter Using the HTTP_AAE (Java) Adapter File Adapter Configuration Configuring the Receiver File Adapter Configuring a Sender File Adapter Intermediate Document (IDoc) Connectivity Options Using the Intermediate Document (IDoc) Adapter with the Receiver Intermediate Document Adapter for the ABAP Stack Using the Sender Intermediate Document (IDoc) Adapter Using the Intermediate Document (IDoc) Adapter in the Advanced Adapter Engine (AAE) Configuring a Complete Intermediate Document (IDoc) Scenario Configuration of SAP Business Application Programming Interfaces (BAPIs) Connectivity Configuring the Receiver Remote Function Call (RFC) Adapter Configuring the Sender Remote Function Call (RFC) Scenario Enterprise Services and B2B Connectivity Analyzing Enterprise Services Configuring Business-to-Business (B2B) Connectivity Cross-Component Business Process Management (ccBPM) Integration Processes Analyzing the Runtime of the Cross-Component Business Process Management (ccBPM) Identifying the Steps to Create and Use an Integration Process Additional course details: Nexus Humans BIT400 SAP Process Integration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BIT400 SAP Process Integration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Agriculture is evolving—and today’s farming careers demand more than just green thumbs. The Agriculture & Farming Mini Bundle is designed to make your CV shine in roles that blend sustainability, logistics, and hands-on land management. Combining environment management, health and safety, gardening, crisis management, and logistics and transportation, this bundle aligns with job markets that need people who are ready to work and ready to adapt. If you’re aiming for a reliable, practical career in agriculture, land-based operations, or agri-logistics, this is your moment to secure the skills employers want to see. Description The Agriculture & Farming Mini Bundle is your fast-pass into meaningful work across farming operations, estate management, agricultural supply chains, and land maintenance roles. Employers are looking for professionals who can handle the pressures of modern agriculture with an understanding of environment management, commitment to health and safety, competence in gardening, resilience through crisis management, and fluency in logistics and transportation. Whether you're seeking seasonal work, aiming for a permanent post in farming logistics, or applying to green sector contracts, this bundle puts the right phrases on your CV. Employers recognize the real-world value of gardening, health and safety, and environment management when paired with operational awareness in crisis management and logistics and transportation. It’s not just a training bundle—it’s your career-ready checklist. FAQ Q: Is this bundle good for people with no prior agricultural experience? A: Yes. It’s ideal for beginners or career-changers entering farming, land care, or logistics roles. Q: Why are these specific topics so relevant now? A: Because modern agriculture demands understanding of environment management, health and safety, and crisis management, alongside logistical planning. Q: Where can I work with this bundle? A: In farms, agricultural companies, landscaping services, food distribution networks, and more. Q: Can this help with job applications? A: Absolutely. It enhances CVs with employer-focused skills like gardening, logistics and transportation, and crisis management. Q: Is this only for rural employment? A: No—urban green space projects and eco-farming initiatives also value these skills. Q: Should I enrol now? A: Yes. This bundle is priced for value, but spots fill fast due to its broad career relevance.

With sustainability shaping every sector, the demand for skills in renewable energy, energy efficiency, and carbon control has never been greater. The Renewable Energy and Energy Management Mini Bundle is your fast track into high-impact careers spanning green infrastructure, energy consultancy, environmental operations, and facilities oversight. Built for hireability, this bundle leverages core concepts in greenhouse technology, gas engineering, basic electrical engineering, renewable energy, and physics—positioning you as a well-rounded, ready-to-hire asset. Don’t wait to join the future of energy—employers aren’t waiting either. Secure this bundle while access is still open and gain the edge in one of the world’s fastest-growing sectors. Description The Renewable Energy and Energy Management Mini Bundle is a career-focused launchpad for those eyeing roles in renewable infrastructure, smart grid deployment, or environmental impact analysis. Whether you're aiming for entry-level or pivoting into a sustainable energy career, this bundle checks every employer box: exposure to greenhouse operations, understanding of gas engineering, core knowledge in basic electrical engineering, foundations in renewable energy, and a physics-centric mindset. From sustainability startups to government-backed energy initiatives, the right combination of greenhouse, gas engineering, basic electrical engineering, renewable energy, and physics skills makes you a standout. Value-packed and designed to impress hiring panels, this is your chance to align your CV with where the industry is going—not where it’s been. FAQ Q: Who is this bundle for? A: Anyone serious about landing a job in energy efficiency, sustainability, or green project coordination. Q: Do I need prior experience? A: No experience needed—just ambition and interest in energy careers. Q: Will this help me get hired? A: That’s the whole point. These are the topics employers screen for in entry-level energy roles. Q: How long do I have access? A: You’ll retain access long enough to make your CV work for you. Q: What sectors is this bundle relevant to? A: Energy, government, utilities, sustainability, manufacturing, and environmental consultancy. Q: Why is this bundle so valuable right now? A: Because renewable energy, greenhouse emissions, physics, and gas engineering are now core concerns for global infrastructure—and employers know it.

The Six Sigma Mini Bundle is designed for people serious about career growth in manufacturing, quality control, operations, and leadership. This is more than a learning package—it's a direct investment in employability. With Lean Six Sigma, Lean Manufacturing, Change Management, Team Leader, and Self Motivation all in one bundle, you’ll stand out in a world of process-driven professionals. Companies hiring for continuous improvement roles aren’t waiting—and neither should you. Lean Six Sigma is a gold standard. Combine that with Change Management and Lean Manufacturing, and you’re offering employers proven problem-solving skills with leadership potential built-in. Description Lean Six Sigma is no longer just a buzzword—it’s a must-have across manufacturing, logistics, healthcare, and tech. When paired with Lean Manufacturing, you’re demonstrating that you not only know how to improve processes, but how to optimise output in real-world environments. Change Management proves you can lead transitions and reduce operational friction—key in modern organisations. The Team Leader course gives you the interpersonal structure to actually manage people during that change, while Self Motivation ensures employers know you have the drive to deliver consistently. Together, Lean Six Sigma, Lean Manufacturing, Change Management, Team Leader, and Self Motivation form a job-winning combination. This bundle wasn’t made for dabblers—it was made to get you hired and keep you rising. FAQ Q: Will this help me get a job in manufacturing or logistics? A: Yes. Lean Manufacturing and Lean Six Sigma are industry-standard in those sectors. Q: Is this useful for office-based operations too? A: Definitely. Change Management and Self Motivation are valued across industries. Q: What if I’m aiming for a promotion? A: Team Leader and Lean Six Sigma show your readiness to lead and improve systems. Q: Is this only for engineers? A: No. These skills apply to managers, coordinators, analysts, and beyond. Q: Do employers value Self Motivation on a CV? A: Absolutely. It's often the deciding factor between equally qualified candidates. Q: Why this bundle? A: Because it packs five employable skills—Lean Six Sigma, Lean Manufacturing, Change Management, Team Leader, and Self Motivation—into one cost-effective purchase.

Unlock career potential with the Procurement Administrator Mini Bundle—a professionally-aligned path to administrative success. Ideal for those eyeing roles in procurement offices, operations hubs, or supply chains, this bundle ensures your CV speaks fluent Purchasing and Procurement, Finance, Purchase Ledger, Supply Chain Management, and Logistics and Transportation. The competition won’t slow down. Stand out. Get job-ready. And position yourself exactly where employers are looking. Description The Procurement Administrator Mini Bundle isn’t just another training package—it’s a hireability enhancer. Every element in this bundle, from Purchasing and Procurement to Finance, from Purchase Ledger to Supply Chain Management, and Logistics and Transportation, aligns with what recruiters actually want. Procurement administrators don’t just assist—they orchestrate. Industries like retail, construction, public sector, and wholesale distribution rely on staff who understand Purchasing and Procurement, Finance, Purchase Ledger, Supply Chain Management, and Logistics and Transportation. This bundle reflects that industry truth—and reflects well on your CV. Opportunities come and go. Make this one yours—because the right moment to get job-ready is always now. FAQ Q: What type of roles does this bundle prepare me for? A: Primarily procurement admin, operations admin, or clerical supply chain roles. Q: What makes this bundle stand out? A: A perfect focus on Purchasing and Procurement, Finance, Purchase Ledger, Supply Chain Management, and Logistics and Transportation—all highly sought after. Q: Will this actually help me land interviews? A: Yes—these subject areas are keyword gold for applicant tracking systems. Q: Can I use this bundle to change careers? A: Absolutely. It’s a clear sign of commitment to Purchasing and Procurement, Finance, Purchase Ledger, Supply Chain Management, and Logistics and Transportation roles. Q: Are these skills in demand? A: Very. Especially in sectors hiring admin support and logistics personnel. Q: How soon should I enrol? A: Quickly. These bundles are capped to preserve value and avoid over-saturation. Q: Is it flexible for working professionals? A: Yes—it’s structured to support learners balancing other commitments. Q: Are the subjects useful in real jobs? A: Extremely. Purchasing and Procurement, Finance, Purchase Ledger, Supply Chain Management, and Logistics and Transportation are vital daily functions.

When the stakes are high and communication matters, employers look for professionals who can lead, negotiate, and respond with clarity under pressure. The Stakeholder Engagement Mini Bundle is designed to build exactly that kind of profile. With a strategic blend of Team Leader, Crisis Management, Negotiation Skills, GDPR, and Disaster Management, this bundle prepares you to stand out in public sector, compliance, project management, and emergency operations roles. If you want to get noticed — especially for roles that require leadership and stakeholder trust — this is your opportunity to step ahead while others wait. Description In stakeholder-facing roles, confidence, clarity, and crisis-readiness aren’t optional — they’re expected. That’s why the Stakeholder Engagement Mini Bundle brings together a job-focused selection of skills employers urgently seek: Team Leader, Crisis Management, Negotiation Skills, GDPR, and Disaster Management. These are essential for leadership roles in local government, corporate risk teams, logistics, non-profits, civil service, healthcare planning, and more. Whether you're influencing external partners, managing internal teams, or navigating data-driven compliance situations, these competencies make your profile instantly more credible. When employers shortlist candidates, they look for people who can take charge during unpredictable moments. By showing experience in Crisis Management, Disaster Management, and Negotiation Skills, you're not just suitable — you're indispensable. Pair that with the structure of GDPR and the direction of Team Leader expertise, and you've built a hire-me-now resume. Don’t delay. These roles often come with responsibility and progression — and they’re filling fast. FAQ Q: Is this bundle useful for public sector careers? A: Absolutely. From emergency planning to stakeholder coordination, Crisis Management, Disaster Management, Team Leader, and GDPR are in high demand across government and civic organizations. Q: What kinds of jobs does this bundle apply to? A: Project coordinator, compliance officer, team supervisor, stakeholder liaison, operations assistant, and risk & crisis team support. Q: Will this help with career advancement? A: Yes. These are key competencies for stepping into mid-to-senior-level roles. Q: Is it beginner-friendly? A: It’s made for both aspiring professionals and current employees who want to move up quickly and confidently.

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00