1254 Operations Management courses in Epping delivered Online

Whether you’re leading a team or trying to stop it from melting down mid-project, strong leadership doesn’t just happen — it’s shaped through consistent, strategic learning. This 8-in-1 bundle blends leadership know-how with essential management techniques, from problem solving to crisis control and team communication. You’ll walk through the foundations of leadership styles, delve into project and operations management, and learn how Lean Six Sigma supports decision-making. Life coaching and equality training add a human touch to an otherwise structured field. From resolving conflict to improving performance, this training is ideal for forward-thinking professionals who’d rather lead with clarity than wing it with hope. 🎯 Learning Outcomes: Develop structured approaches to everyday leadership decisions. Understand problem-solving methods in complex workplace settings. Learn crisis management approaches and communication techniques. Apply Lean Six Sigma thinking to operational decision making. Explore team leadership from both coaching and strategic angles. Recognise the value of equality and diverse viewpoints at work. 👤 Who is this Course For: Team leaders looking to sharpen leadership techniques. Managers wanting a broader view of organisational decision making. Supervisors improving how they handle tough situations. HR staff building stronger team development skills. Department heads managing change or crisis response. Small business owners overseeing teams and processes. Future leaders preparing for promotion or new roles. Professionals adding depth to their management portfolio. 💼 Career Path (UK Average Salaries): Team Leader – £32,000 per year Project Manager – £45,000 per year Operations Manager – £47,000 per year Leadership Development Advisor – £43,000 per year Equality and Diversity Officer – £38,000 per year Crisis Management Consultant – £50,000 per year

Description: Windows Server 2016 is a server operating system that is designed to handle corporate networking, Internet/intranet hosting, databases, enterprise-scale messaging and similar functions more efficiently. Developed by Microsoft, it is a part of the Windows NT family of operating systems. With the proper knowledge of Windows Server 2016, you can able to handle your office environment proficiently. The Windows Server 2016 Complete Video Training course is for you if you want to master the features and functions of Windows Server 2016. Apart from this, the bundled video course will help you to prepare for the various exam of Microsoft Windows Server 2016 MCSA certification. The course is divided into four sections where each section helps you with a specific exam and the practical use of Windows Server. The 70-740 Exam section teaches you the methods of installing Windows Server in Host and Compute Environments along with the other features such as storage. On the other hand, the 70-741 series teaches you how to do networking with Windows server including implementing Domain Name system, etc. Next, you will learn about the functionality of Windows Server in the 70-742 section that focuses on the Web Application proxy implementations, Microsoft Azure AD and Directory Synchronization, etc. Finally, in the 70-744 part, you will know how to secure your Windows server. In short, the Windows Server 2016 Complete Video Training course helps you to understand all the necessary information skills if you want to use Windows Server 2016. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Windows Server 2016 Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Windows Server 2016 Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Installing Windows Servers in Host and Computer Environments Determining Windows Server 2016 Installation FREE 00:54:00 Installing Windows Server 2016 Core and Nano Editions 01:35:00 Managing Windows Installations with Windows PowerShell 00:01:00 Create, Manage, and Maintain Windows Images to Deploy 00:33:00 Implementing Local and Enterprise Storage Solutions Managing Disks and Volumes in Windows Server 2016 01:00:00 Implementing and Managing Storage Spaces 00:45:00 Configuring Data Deduplication 00:39:00 Understanding Various Types of Storage 00:15:00 Fibre Channel, iSCSI, and Fibre Channel over Ethernet 00:18:00 Understanding iSNS, DCB, and MPIO 00:09:00 Configuring File and Folder Sharing in Windows Server 2016 00:21:00 Implementing Hyper-V Virtualization Installing Hyper-V Virtualization 00:26:00 Configuring Storage and Networking on Hyper-V Hosts 00:38:00 Configuring and Managing Virtual Machines 00:34:00 Implementing Windows Containers Understanding Windows Server and Hyper-V Containers 00:17:00 Deploying Windows Server and Hyper-V Containers 00:08:00 Using Docker to Install, Configure, and Manage Containers 00:12:00 Implementing High Availability Overview of High Availability and Disaster Recovery 00:55:00 Implementing Network Load Balancing 00:25:00 Planning and Configuring Failover Clustering 01:10:00 Maintaining a Failover Cluster 00:15:00 Troubleshooting Failover Clustering 00:11:00 Integrating Failover Clustering and Hyper-V 00:23:00 Configuring Site Availability 00:12:00 Maintaining and Monitoring Server Environments Windows Server Update Services 00:33:00 Windows PowerShell Desired State Configuration (DSC) 00:10:00 Windows Server 2016 Monitoring Tools 00:43:00 Plan and Implement IPv4 and IPv6 Networks Plan and Implement IP Addressing Schemes for IPv4 Networks FREE 01:31:00 Configuring IPv4 Hosts 00:18:00 Managing and Troubleshooting IPv4 Connectivity 00:35:00 Implementing IPv6 for Network Hosts 00:20:00 Implementing IPv6 Transitioning and Coexistence 00:16:00 Installing and Configuring DHCP Overview of the DHCP Server Role 00:16:00 Managing and Troubleshooting DHCP 00:48:00 Installing and Configuring DNS Implementing DNS Servers 00:27:00 Creating and Configuring DNS Zones 00:52:00 Understanding Active Directory Integration 00:23:00 Configuring Advanced DNS Settings 00:41:00 Implementing and Managing IP Address Management Overview of IPAM 00:15:00 IPAM Deployment 00:49:00 Implementing Remote Access Remote Access Overview 00:27:00 Implementing the Web Application Proxy 00:08:00 Planning and Implementing VPNs 00:31:00 Overview of DirectAccess 00:21:00 Implementing DirectAccess 00:27:00 Installing and Configuring Branch Office Networking Configuring Networking for Branch Offices 00:39:00 Implementing Distributed File Systems 00:44:00 Implementing BranchCache 00:19:00 Implementing Advanced Networking Features Implementing Networking Features for High Performance 00:23:00 Implementing Hyper-V Advanced Networking Features 00:13:00 Introduction to Software-Defined Networking 00:10:00 Overview of Network Virtualization 00:06:00 Installing and Configuring Domain Controllers Overview of Active Directory Domain Services FREE 01:00:00 Overview of Domain Controllers 00:30:00 Deploying Domain Controllers 1 01:00:00 Managing Active Directory Objects Overview of AD DS Object Management 00:23:00 Managing User Accounts 01:07:00 Managing Groups 01:06:00 Managing Computer Accounts 00:20:00 Managing Organizational Units 00:41:00 Securing Active Directory Domain Services Securing Domain Controllers 00:33:00 Implementing Account Security 00:48:00 Auditing AD DS 00:26:00 Configuring Managed Service Accounts 00:14:00 Working with Complex AD DS Infrastructures Overview of Advanced AD DS Deployments 00:20:00 Deploying a Distributed AD DS Environment 00:45:00 Overview of AD DS Replication 00:12:00 Configuring AD DS Sites 00:38:00 Implementing Group Policy Overview of Group Policy 00:39:00 Creating and Configuring GPOs 00:56:00 Monitoring and Troubleshooting Group Policy 00:18:00 Security Management Using Group Policy 00:54:00 Managing User Environments 00:22:00 Understanding Microsoft Azure AD and Directory Synchronization Planning Directory Synchronization 00:24:00 Implementing Azure AD Connect 00:12:00 Managing Identities with Directory Synchronization 00:14:00 Monitoring and Recovering AD DS Monitoring AD DS 00:27:00 Database Management 00:07:00 Backup and Recovery in AD DS 00:21:00 Implementing Active Directory Certificate Services Overview of Public Key Infrastructure and AD CS 00:17:00 Deploying Certificate Authority Hierarchy 00:19:00 Administering Certificate Authorities 00:13:00 Deploying and Managing Certificates 00:26:00 Managing Revocation and Distribution 00:07:00 Configuring Certificate Recovery 00:08:00 Implementing Active Directory Federation Services (AD FS) Overview of AD FS 00:17:00 Planning and Deploying AD FS 00:35:00 Overview of Web Application Proxy 00:08:00 Implementing Active Directory Rights Management Services Overview of AD RMS 00:14:00 Deploying AD RMS 00:14:00 Protecting Content with AD RMS 00:09:00 Introduction to Attacks, Breaches, and Detection Understanding Types of Attacks FREE 00:33:00 Detecting Security Breaches 00:06:00 Using Sysinternals Tools 00:30:00 Protecting Users and Workstations User Rights and Privileges 01:28:00 Working with Computer and Service Accounts 00:19:00 Protecting User Credentials 00:20:00 Using Privileged Access Workstations 00:12:00 Managing Administrative Access Understanding and Deploying JEA 00:32:00 Using Enhanced Security Administrative Environments (ESAE) Forests 00:12:00 Using Microsoft Identity Manager 00:08:00 Using JIT Administration and PAM 00:16:00 Configuring Anti-Malware and Patch Management Configuring and Managing Windows Defender 00:18:00 Restricting Software 00:28:00 Using Device Guard 00:12:00 Patch Management with WSUS 00:29:00 Auditing and Advanced Threat Analytics Configuring Auditing for Windows Server 2016 00:21:00 Advanced Auditing and Management 00:42:00 Deploying and Configuring ATA 00:15:00 Deploying and Configuring Operations Management Suite 00:07:00 Securing the Infrastructure Secure the Virtualization Infrastructure 00:15:00 Deploying Security Baselines 00:20:00 Deploying Nano Server 00:08:00 Configuring Data Protection Planning and Implementing File Encryption 00:29:00 Planning and Implementing BitLocker 00:32:00 Advanced File Server Management Using File Server Resource Manager 00:58:00 Implementing Classification and File Management Tasks 00:16:00 Working with Dynamic Access Control 00:39:00 Securing the Network Infrastructure Using the Windows Firewall with Advanced Security 00:33:00 Datacenter Firewall 00:08:00 Utilizing IP Security 00:29:00 Configuring Advanced DNS Settings 00:42:00 Monitoring Network Traffic 00:09:00 Securing SMB Traffic 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Duration 2 Days 12 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change initiative - but may not be sufficiently skilled to do this appropriately for all situations. Their individual Change Management expertise, complexity of the change initiative and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. Successful candidates will have fulfilled the knowledge requirements for Change Management Institute accreditation. Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites The change management foundation certificate is required to sit the practitioner level exam. 1 - Change Impact Levers for change Levels of adoptions and critical mass Reinforcing systems 2 - Exam Preparation Change Management Practitioner exam preparation Change Management Practitioner exam

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as: Individuals involved in IT development IT operations or IT service management. Individuals who require an understanding of DevOps principles. IT professionals working within, or about to enter, an Agile Service Design Environment The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers. Overview The learning objectives for DevOps Foundation include an understanding of: DevOps objectives and vocabulary Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM Improved workflows, communication and feedback loops Automation practices including deployment pipelines and DevOps toolchains Scaling DevOps for the enterprise Critical success factors and key performance indicators Real-life examples and results The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. Exploring DevOps Defining DevOps Why Does DevOps Matter? Core DevOps Principles The Three Ways The First Way The Theory of Constraints The Second Way The Third Way Chaos Engineering Learning Organizations Key DevOps Practices Continuous Testing, Integration, Delivery, Deployment Site Reliability & Resilience Engineering DevSecOps ChatOps Kanban Business and Technology Frameworks Agile ITSM Lean Safety Culture Learning Organizations Continuous Funding Culture, Behaviors & Operating Models Defining Culture Cultural Debt Behavioral Models Organizational maturity models Automation & Architecting DevOps Toolchains CI/CD Cloud, Containers, and Microservices AI and Machine Learning Automation DevOps Toolchains Measurement, Metrics, and Reporting The Importance of Measurement DevOps Metrics - Speed, Quality, Stability, Culture Change lead/cycle time Value Driven Metrics Sharing, Shadowing and Evolving DevOps in the Enterprise Roles DevOps Leadership Organizational Considerations Getting Started Challenges, Risks, and Critical Success Factors Additional course details: Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Leadership isn’t about motivational speeches—it’s about handling problems before they escalate, keeping the team on track, and still managing to reply to emails. This mini bundle dives into leadership, business and operations management, with negotiation and problem-solving stitched neatly into the mix. It’s tailored for those at the heart of decision-making who prefer logic over guesswork. You’ll learn to handle business matters with a steady hand, hold your ground in discussions, and sharpen your team management style—without needing three cups of coffee to make sense of it all. Learning Outcomes: Understand leadership responsibilities in day-to-day operations. Improve decision-making through structured business thinking. Learn approaches for negotiation in business scenarios. Develop core knowledge in team and business management. Apply structured thinking to recurring organisational problems. Manage operations with consistent leadership direction. Who is this Course For: Team leaders aiming to guide with clarity and focus. Business owners managing staff and daily operations. Managers needing stronger decision-making support. Supervisors handling people, deadlines, and expectations. Professionals working across departments or business areas. Staff involved in internal leadership responsibilities. Anyone managing team outcomes and output goals. Individuals building confidence in leadership scenarios. Career Path: Team Manager – Average Salary: £38,000 Operations Supervisor – Average Salary: £34,000 Business Manager – Average Salary: £45,000 Leadership Consultant – Average Salary: £48,000 Negotiation Advisor – Average Salary: £44,000 Workplace Coach – Average Salary: £36,000

From planning to executing the whole project, it is a highly stressful and challenging task. Not everyone can fill up this role; however, people who have the ability will find lucrative opportunities in their career journey. Train yourself through the Business and Project Management Diploma course if you want to be in the winning team. This course is designed to provide you with the fundamental skills to thrive in the field of business and project management. The Business and Project Management Diploma course will guide you through the whole process of business and project management. In this engaging course, you will learn about organisational structure design, business process management, business planning, business analysis and more. The easy-to-follow modules will help you attain the essential skills for strategic planning and branding. You will receive training on the fundamentals of project management and grasp the essential skills required for handling projects. This is not the end; this course will also introduce you to the ins and outs of the Six Sigma and Lean. This Business and Project Management Diploma course will be a blessing for your career. It will give you adequate skills and a valuable certificate to boost your career. So enrol now and get a step closer to a brilliant career. Learning Outcomes  Learn how to design the organisational structure Familiarise yourself with the fundamentals of business process management Gain the essential knowledge for business planning and analysis Develop the key skills for strategic planning Understand the techniques of branding Build adequate expertise to manage projects Learn the essentials of Six Sigma and Lean process Enrich your knowledge of project communication and quality management Who is this Course for? Business and Project Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business and Project Management Diploma is fully compatible with any kind of device. Whether you are using Windows computers, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Assessment At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. Why Choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet, or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this Business and Project Management Diploma course, you will be able to build up accurate knowledge and skills to pursue a career in the following professions. Project Manager Project coordinator Project consultant Human Resource Manager Office Manager Business Administrator Business Consultant Assistant Manager Business Analyst Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Strategic Planning Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:30:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Getting There 00:15:00 Lean Process Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Business Branding Defining Branding 00:15:00 What Are You All About? 00:30:00 Creating a Mission 00:15:00 Creating a Vision of the Future 00:15:00 Positioning Your Brand 00:15:00 Developing Your Style 00:15:00 Developing a Brand Name and Slogan 00:15:00 Creating a Visual Identity 00:30:00 Living Your Brand 00:05:00 Connecting with Customers 00:15:00 Launching Your Brand 00:15:00 Taking Your Brand's Pulse 00:15:00 Performing a SWOT Analysis 00:15:00 Measuring Brand Health with a Balanced Scorecard 00:15:00 Middleton's Brand Matrix 00:15:00 Interpreting Evaluation Results 00:15:00 Keeping the Brand Alive 00:15:00 Going Beyond the Brand 00:15:00 Branding Strategy Defining the Terms 00:30:00 Building Your Social Media Branding Strategy 00:15:00 Identifying Your Social Media Audience 00:15:00 The Key Social Media Platforms 00:30:00 Creating Brand-Focused Messages 00:30:00 Project Management Introduction 01:00:00 Creating a Project Management Methodology 01:00:00 Where Does The Buck Stop? 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Maintaining A Budget 01:00:00 Taking Action - Execution of the Plan 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:00:00 Keep It Moving 01:00:00 Problems and Solutions 01:00:00 Professional Project Management Module One - Getting Started 00:30:00 Module Two - Key Concepts (I) 01:00:00 Module Three - Key Concepts (II) 01:00:00 Module Five - Initiation (II) 01:00:00 Module Six - Planning (I) 01:00:00 Module Seven - Planning (II) 01:00:00 Module Eight - Planning Tools 01:00:00 Module Nine - Executing the Project 01:00:00 Module Ten - Maintaining and Controlling the Project 01:00:00 Module Eleven - Closing Out 01:00:00 Module Twelve - Wrapping Up 00:30:00 Planning the Project Define the Project Requirements 00:28:00 Create Your Project Plan 00:38:00 Execute the Project Plan 00:13:00 Monitor the Progress of the Project 00:20:00 Negotiate for Success 00:16:00 Evaluate the Process 00:19:00 Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:34:00 Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Introducing Scope Management 00:07:00 Defining Scope and WBS 00:10:00 WBS and Control 00:07:00 Working with Time Management 00:21:00 Scheduling and the Critical Path Method 00:20:00 The Critical Chain Method 00:18:00 Introduction to Cost Management 00:15:00 Deprecation and Control Costs 00:14:00 Forecasting 00:24:00 Project Quality Management A Theoretical Perspective 00:18:00 Planning Quality 00:15:00 Finalizing Quality Management 00:12:00 What is Risk Management 00:13:00 Risk Analysis 00:08:00 Risk Responses 00:14:00 Project Performance 00:25:00 The Keys to Success 00:22:00 Project Performance Key Values 00:24:00 Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Effective Budgets & Schedules 00:25:00 Resource Estimating 00:26:00 Estimating Techniques 00:26:00 Six Sigma & Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Mock Exam Mock Exam- Business and Project Management Diploma 00:30:00 Final Exam Final Exam- Business and Project Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

To become an efficient manager, you need a great command in leadership qualities. As much as you are influential in leadership qualities, your managerial success will become so high. However, if you wish to make your managerial career far better implementing efficient leadership quality, take a look at our accredited well designed The Manager: Management and Leadership Development course. The course is designed to teach you all the process and procedures of manager step by step. Following that, the modules of the course instruct you how to make a plan, execute the plan, take a decision, meet different challenges, solve problems, and evaluate and measure the performance efficiently. Overall, the course assists to enhance your knowledge, skill, and information regarding management and leadership to become expert in this role. Who is this course for? The Manager: Management and Leadership Development is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our The Manager: Management and Leadership Development is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Management and Leadership Development Module One - Getting Started 01:00:00 Module Two - Grooming a New Manager 01:00:00 Module Three - Coaching and Mentoring (I) 01:00:00 Module Four - Coaching and Mentoring (II) 01:00:00 Module Five - Measuring Performance 01:00:00 Module Six - Motivating Managers 01:00:00 Module Seven - Signs of Poor Management 01:00:00 Module Eight - Trust Your Team of Managers 01:00:00 Module Nine - When an Employee Complains About Their Manager 01:00:00 Module Ten - When Do You Step In 00:30:00 Module Eleven - Remember These Basic Qualities 01:30:00 Module Twelve - Wrapping Up 01:00:00 Business Management Designing Your Organisational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Leadership About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 Managers vs. Leaders 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Employee Accountability Defining Accountability 00:30:00 Creating an Accountable Organization 00:30:00 Setting Goals and Expectations 00:30:00 Doing Delegation Right 00:45:00 Offering Feedback 00:15:00 Activities The Manager: Management and Leadership Development - Activities 00:00:00 Mock Exam Mock Exam - The Manager: Management and Leadership Development 00:20:00 Final Exam Final Exam - The Manager: Management and Leadership Development 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Facilities Manager Training Mini Bundle is built for those managing people, parts, or places—sometimes all three before lunch. With modules in Logistics and Transportation, Operations Management, Supply Chain Management, Problem Solving, and Telephone Etiquette, this bundle provides solid knowledge for those who quietly keep everything running. Whether you’re navigating supplier delays or trying to make someone understand the word “urgent” over the phone, these lessons cover the pillars of effective facilities management. The Facilities Manager Training Mini Bundle is for the doers, the fixers, and the ones who solve it before it makes the group chat. Learning Outcomes: Understand logistics and transportation in workplace environments. Learn the foundations of operations and business flow. Explore supply chain structure and delivery strategies. Apply logical thinking to solve typical workplace issues. Develop telephone etiquette for professional communication. Improve time management in problem-heavy scenarios. Who is this Course For: Facilities coordinators dealing with multiple daily tasks. Office managers handling logistics and daily operations. Admin staff supporting supply or delivery systems. Professionals dealing with inbound and outbound calls. New hires in facilities or office resource roles. Supervisors overseeing internal systems and movement. Problem solvers working across departments regularly. Anyone who fixes things before others notice. Career Path: Facilities Manager – £38,000/year Logistics Supervisor – £34,000/year Office Administrator – £28,500/year Supply Chain Assistant – £29,000/year Operations Coordinator – £32,000/year Reception Manager – £27,000/year

Leadership is less about one-size-fits-all and more about knowing when to change hats without losing your head. This mini bundle focuses on situational leadership, combining essential management techniques with problem-solving, negotiation, and public speaking. It’s designed for those who understand that leading effectively means reading the room and adjusting accordingly. You’ll explore operations management while honing communication skills that work in every circumstance. Whether calming a tense meeting or negotiating a tough deal, this bundle offers strategies that adapt to any situation—making leadership a little less daunting and a lot more effective. Learning Outcomes: Identify different leadership styles suited to various scenarios. Develop negotiation tactics that achieve positive outcomes. Strengthen public speaking for confident, clear presentations. Apply problem-solving methods to resolve workplace challenges. Manage operations with adaptable and situational approaches. Enhance communication skills for diverse team settings. Who is this Course For: New or experienced managers seeking flexible leadership skills. Professionals responsible for managing diverse teams and projects. Individuals aiming to improve negotiation and communication. Team leaders requiring better public speaking confidence. Supervisors adapting leadership to changing workplace demands. Staff preparing to handle varied management scenarios. Business owners looking to refine their leadership style. Anyone interested in versatile approaches to leadership. Career Path: Team Leader – Average Salary: £35,000 Operations Manager – Average Salary: £48,000 Project Manager – Average Salary: £50,000 Business Development Manager – Average Salary: £45,000 Negotiation Specialist – Average Salary: £42,000 Public Relations Officer – Average Salary: £32,000