Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC! This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention process. A key concern and significant risk for financial institutions remain the possibility of unknowingly becoming complicit in money laundering actions, where illegitimate money is moved into legitimate institutions. In order to mitigate such risk, FIs have strengthened their internal control systems by increasingly making use of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements, as part of their anti-money laundering (AML) strategies. Study method Distance learning, self-paced Duration 25 hours Access to content 360 days Certification Certificate in Know Your Customer & Customer Due Diligence Additional info Exam(s) / assessment(s) is included in price Description About the Certificate KYC/CDD is a critical element for effectively managing the risks posed by potential clients (thus protecting the organization against criminals, terrorists, and Politically Exposed Persons (PEPs) who might present a higher risk) and possible dubious actions by existing customers that need to be regularly reassessed. This certificate course provides essential knowledge for KYC and CDD procedures which are key tools in assessing customer risk and a legal requirement to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws. Effective KYC/CDD involves knowing a customer’s identity and their financial activities, ongoing monitoring of business activities, and identifying and mitigating the AML/CFT risk a business relationship may pose on the regulated entity. Expected Learning Outcomes • Understand the importance of adopting effective KYC/CDD policies and procedures in a regulated entity • Review international guidance on the essential elements of KYC standards and the applicable regulatory framework • Have the ability to establish and maintain a solid KYC/CDD programme • Successfully assess the different levels of KYC/CDD that can be applied by an entity • Efficiently deal with higher risk situations and cases in an effective manner • Have a practical perspective on the adverse effects that can result from lack of efficient KYC/CDD procedures Topics covered • An introduction to KYC/Customer Due Diligence (CDD) • The value of Customer Due Diligence (CDD) • CDD: Establishing and maintaining a strong CDD programme • CDD in higher risk situations and record keeping requirements • AML Case Studies Format • Register at any time for this online, open Certificate • Study in your own time and at your own pace (you have up to 3 months to complete) • Assessed by online multiple-choice exam What is included • 25 hours of self-paced online interactive learning including analysis of 7 practical case studies • 1-year free AGRC membership • Online Exam and AGRC Certificate Who is this course for? This course is addressed to all individuals who practice KYC, CDD as well as Anti-Money Laundering such as Compliance/AML Managers in Banks, Investment Firms, Investment Funds, Trust Service Corporate Providers and Lawyers. Requirements No previous knowledge or experience is required though it is assumed that participants have good knowledge of English and sound educational background Career path Head of Back Office, Head of Customer Support, Compliance Assistant, Compliance Officer, AML Officer, MLRO.
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Duration 1 Days 6 CPD hours Overview The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? 1 - Defining Coaching and Mentoring Defining mentoring Defining what coaching is and is not Elements of coaching Factors for success Critical Coaching Skills 2 - Coaching Assessment Individual coaching assessment Reflection and discussion of results 3 - Interpersonal Communication Interpersonal communication skills Open and closed questions Probing techniques and process Active listening 4 - Setting Goals with SPIRIT Identifying Values Identifying Dreams Setting S.P.I.R.I.T. goals 5 - Learning Styles and Principles Three learning styles Adult learning principles 6 - The Coaching Model Components of the coaching model Coaching model characteristics Giving effective feedback 7 - Bringing It All Together Coaching skills reinforcement Case studies
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Familiarise yourself with employment law and its implications for organisations. Learn effective methods for resourcing and managing talent. Acquire conflict management wisdom to handle workplace disputes. Develop office administration and management abilities. Master HR crisis communication techniques. Gain insights into preventing workplace violence and harassment. Enhance your understanding of workplace professionalism, boundaries, and performance management. Enrol now in this Equality, Diversity & Inclusion (EDI) Bundle To Advance Your Career! Equality, Diversity & Inclusion (EDI) Enhance your understanding of Equality, Diversity & Inclusion (EDI) Bundle in the workplace with our comprehensive Equality, Diversity & Inclusion (EDI) Bundle. This diverse collection of courses of Equality, Diversity & Inclusion (EDI) Bundle covers various topics, from employment law to HR crisis communication, providing a well-rounded understanding of the workplace dynamics. This bundle is the perfect starting point for those looking to develop a strong foundation in fostering an inclusive work environment. Designed with your career advancement in mind, this Equality, Diversity & Inclusion (EDI) Bundle bundle equips you with the necessary mastery to create a harmonious and inclusive workplace. You will learn about the intricacies of managing talent, preventing workplace harassment, and promoting workplace professionalism and boundaries, empowering you to impact your organisation positively. Course Curriculum: Equality and Diversity Course Module 01: Introduction to Equality, Diversity and Discrimination Module 02: Equality and Diversity Legislation Module 03: Integrating Equality and Diversity into Policy Module 04: Human Rights Module 05: Promoting Diversity and Social Inclusion Module 06: Equality Analysis Module 07: Links between Values, Attitudes and Beliefs Module 08: Basics of Discrimination Module 09: Stereotypes, Prejudice, Discrimination and Bias Module 10: Institutional Discrimination Module 11: Unconscious Bias Module 12: Affirmative Action Module 13: Monitoring Equality and Diversity CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Equality, Diversity & Inclusion (EDI) Bundle HR professionals seeking to expand their knowledge in equality, diversity, and inclusion. Managers and supervisors aiming to create an inclusive work environment. Office administrators looking to improve their understanding of workplace dynamics. Requirements Equality, Diversity & Inclusion (EDI) Bundle This Equality, Diversity & Inclusion (EDI) course has been designed to be fully compatible with tablets and smartphones. Career path Equality, Diversity & Inclusion (EDI) Bundle HR Manager: £35,000 - £60,000 per year Equality, Diversity, and Inclusion Specialist: £30,000 - £45,000 per year Talent Management Specialist: £28,000 - £50,000 per year Conflict Resolution Consultant: £30,000 - £55,000 per year Office Administrator: £18,000 - £30,000 per year HR Crisis Communication Specialist: £30,000 - £60,000 per year Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Equality and Diversity course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Application Consultants, Business Analysts, Business Process Owners/Team Leads/Power Users, Data Consultants /Managers, Program/Project Managers, and Solution Architects. Overview Gain hands-on experience in running SAP BusinessObjects BI tools on top of SAP NetWeaver BW data In this course, students are provided with detailed knowledge on the integration for reporting of SAP BusinessObjects BI Platform 4.x with SAP NetWeaver 7.x. Overview of SAP BusinessObjects Business Intelligence(BI) 4.x and SAP NetWeaver Describing SAP BusinessObjects 4.x Semantic Layer in SAP BusinessObjects BI 4.x and Data Connectivity Describing Semantic Layer Technology Creating a Universe with the Information Design Tool SAP BusinessObjects Analysis, Edition for Microsoft Office and SAP NetWeaver BW Creating a Workbook in SAP BusinessObjects Analysis, Edition for Microsoft Office Creating a Workbook with SAP BusinessObjects Analysis, Edition for Microsoft Office and SAP BW SAP BusinessObjects Analysis, Edition for OLAP and SAP NetWeaver BW Creating a Workspace with SAP BusinessObjects Analysis, Edition for OLAP Creating a Workspace in SAP BusinessObjects Analysis, Edition for OLAP Based on a BW Query SAP BusinessObjects Design Studio and SAP NetWeaver BW Creating an Analytical Application in SAP BusinessObjects Design Studio Creating an Analytical Application with Scripting SAP BusinessObjects Dashboards and SAP NetWeaver BW Creating a Dashboard with SAP BusinessObjects Dashboards Creating a Dashboard with BEx Query SAP Crystal Reports and SAP NetWeaver BW Creating a Report with SAP Crystal Reports for Enterprise Creating a Report with SAP Crystal Reports 2013 Creating a Report with SAP Crystal Reports 2013 and SAP NetWeaver BW Differentiating SAP Crystal Reports 2013 and SAP Crystal Reports for Enterprise SAP BusinessObjects Web Intelligence and SAP NetWeaver BW Creating a Web Intelligence Document Creating a Web Intelligence Document for SAP NetWeaver BW SAP BusinessObjects Explorer and SAP NetWeaver BW Creating an SAP BusinessObjects Explorer Information Space Describing Data Connectivity between SAP BusinessObjects Explorer and SAP NetWeaver BW Information Distribution Reporting with Mobile Devices Creating Publications with SAP Crystal Reports and SAP BusinessObjects Web Intelligence Integrating BI Content with SAP NetWeaver Enterprise Portal
In today's digital age, efficient data entry is the foundation of smooth business operations. Whether updating records, managing databases, or preparing reports, accuracy and speed are crucial. This course offers a clear and structured route through the essential tools and techniques used in data entry across platforms such as Microsoft Word and Excel. With a focus on workflow efficiency, formatting standards, and data management essentials, learners gain confidence in navigating common office software while mastering key entry methods. The Efficient Data Entry Course is designed for those looking to improve their data handling skills in a variety of professional contexts. It covers everything from core functions and formatting tricks to reducing errors and maintaining consistency—without ever needing to leave your desk. The final module helps learners shape a portfolio that reflects their capabilities and build towards a future in data-focused roles. Whether you're entering the job market or looking to refine existing skills, this course provides a strong base for working with digital information efficiently and accurately. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Data Entry and Essential Tools Module 02: Data Entry in Microsoft Word Module 03: Data Entry in Microsoft Excel Module 04: Advanced Data Entry Techniques and Tools Module 05: Data Entry Best Practices and Accuracy Module 06: Building Your Data Entry Career and Portfolio Learning Outcomes: Master essential data entry skills. Excel in data manipulation using Microsoft tools. Implement advanced data entry techniques. Ensure accuracy and adhere to best practices. Develop a compelling data entry portfolio. Prepare for a successful data entry career. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Beginners eager to enter the data management field. Administrative professionals seeking data expertise. Graduates looking to enhance their employability. Individuals interested in data-related roles. Anyone pursuing data entry career advancement. Those aiming to improve data accuracy and efficiency. Professionals wishing to build a data entry portfolio. Job seekers targeting data-focused positions. Career path Data Entry Clerk Administrative Assistant Office Administrator Data Analyst Content Manager Research Assistant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Description: Project planning is an art. There is so much to it: coordinating, scheduling, calendaring, organizing, budgeting, costs, resource management, etc. Without the right tools, it can become overwhelming. In this Microsoft Project 2010 Advanced - Complete Video Course you will be introduced with the advanced project management features Microsoft Project has to offer such as critical paths, scheduling, and calendars. This series builds on the concepts and skills taught in the Basic course. You will learn how to work with templates, create baseline plans, monitor and update projects, analyze project statistics, handle delays and conflicts, consolidate project files, share resources, and customize Project. You will also learn how to communicate project information by using Project Server 2010 and how to integrate Project data with other Office applications. If you already have a good grounding in Microsoft Project, this course will provide you with the knowledge and skills to use Microsoft Project 2010 at an expert level. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Project 2010 Advanced - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Project 2010 Advanced - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Using Templates and Importing Data Working with Templates 00:12:00 Creating Projects From Other Projects 00:06:00 Managing a Project Setting Baselines 00:08:00 Updating an Active Project 00:19:00 Monitoring Progress 00:08:00 Analyzing and Adjusting the Plan Analyzing the Plan 00:07:00 Delays and Conflicts 00:17:00 Team Planner View 00:10:00 Working with Reports Standard Reports 00:12:00 Visual Reports 00:07:00 Customizing Project Custom Views 00:10:00 Working with Tables 00:07:00 Gantt Chart Formatting 00:00:00 Custom Fields 00:13:00 Managing Multiple Projects Consolidating and Sharing Projects 00:15:00 Sharing Resources Among Projects 00:04:00 Exchanging Project Information Collaboration 00:03:00 Hyperlinks 00:03:00 Exporting to Office Applications 00:09:00 Mock Exam Mock Exam- Microsoft Project 2010 Advanced - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Project 2010 Advanced - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00