3721 Office Skills courses delivered Online

Duration 2 Days 12 CPD hours This course is intended for Experienced DataStage developers seeking training in more advanced DataStage job techniques and who seek techniques for working with complex types of data resources. Overview Use Connector stages to read from and write to database tables Handle SQL errors in Connector stages Use Connector stages with multiple input links Use the File Connector stage to access Hadoop HDFS data Optimize jobs that write to database tables Use the Unstructured Data stage to extract data from Excel spreadsheets Use the Data Masking stage to mask sensitive data processed within a DataStage job Use the Hierarchical stage to parse, compose, and transform XML data Use the Schema Library Manager to import and manage XML schemas Use the Data Rules stage to validate fields of data within a DataStage job Create custom data rules for validating data Design a job that processes a star schema data warehouse with Type 1 and Type 2 slowly changing dimensions This course is designed to introduce you to advanced parallel job data processing techniques in DataStage v11.5. In this course you will develop data techniques for processing different types of complex data resources including relational data, unstructured data (Excel spreadsheets), and XML data. In addition, you will learn advanced techniques for processing data, including techniques for masking data and techniques for validating data using data rules. Finally, you will learn techniques for updating data in a star schema data warehouse using the DataStage SCD (Slowly Changing Dimensions) stage. Even if you are not working with all of these specific types of data, you will benefit from this course by learning advanced DataStage job design techniques, techniques that go beyond those utilized in the DataStage Essentials course. Accessing databases Connector stage overview - Use Connector stages to read from and write to relational tables - Working with the Connector stage properties Connector stage functionality - Before / After SQL - Sparse lookups - Optimize insert/update performance Error handling in Connector stages - Reject links - Reject conditions Multiple input links - Designing jobs using Connector stages with multiple input links - Ordering records across multiple input links File Connector stage - Read and write data to Hadoop file systems Demonstration 1: Handling database errors Demonstration 2: Parallel jobs with multiple Connector input links Demonstration 3: Using the File Connector stage to read and write HDFS files Processing unstructured data Using the Unstructured Data stage in DataStage jobs - Extract data from an Excel spreadsheet - Specify a data range for data extraction in an Unstructured Data stage - Specify document properties for data extraction. Demonstration 1: Processing unstructured data Data masking Using the Data Masking stage in DataStage jobs - Data masking techniques - Data masking policies - Applying policies for masquerading context-aware data types - Applying policies for masquerading generic data types - Repeatable replacement - Using reference tables - Creating custom reference tables Demonstration 1: Data masking Using data rules Introduction to data rules - Using the Data Rules Editor - Selecting data rules - Binding data rule variables - Output link constraints - Adding statistics and attributes to the output information Use the Data Rules stage to valid foreign key references in source data Create custom data rules Demonstration 1: Using data rules Processing XML data Introduction to the Hierarchical stage - Hierarchical stage Assembly editor - Use the Schema Library Manager to import and manage XML schemas Composing XML data - Using the HJoin step to create parent-child relationships between input lists - Using the Composer step Writing Hierarchical data to a relational table Using the Regroup step Consuming XML data - Using the XML Parser step - Propagating columns Topic 6: Transforming XML data - Using the Aggregate step - Using the Sort step - Using the Switch step - Using the H-Pivot step Demonstration 1: Importing XML schemas Demonstration 2: Compose hierarchical data Demonstration 3: Consume hierarchical data Demonstration 4: Transform hierarchical data Updating a star schema database Surrogate keys - Design a job that creates and updates a surrogate key source key file from a dimension table Slowly Changing Dimensions (SCD) stage - Star schema databases - SCD stage Fast Path pages - Specifying purpose codes - Dimension update specification - Design a job that processes a star schema database with Type 1 and Type 2 slowly changing dimensions Demonstration 1: Build a parallel job that updates a star schema database with two dimensions Additional course details: Nexus Humans KM423 IBM InfoSphere DataStage v11.5 - Advanced Data Processing training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the KM423 IBM InfoSphere DataStage v11.5 - Advanced Data Processing course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for existing Python programmers who have at least one year of Python experience and who want to expand their programming proficiency in Python 3. Overview In this course, you will expand your Python proficiencies. You will: Select an object-oriented programming approach for Python applications. Create object-oriented Python applications. Create a desktop application. Create data-driven applications. Create and secure web service-connected applications. Program Python for data science. Implement unit testing and exception handling. Package an application for distribution. Python© continues to be a popular programming language, perhaps owing to its easy learning curve, small code footprint, and versatility for business, web, and scientific uses. Python is useful for developing custom software tools, applications, web services, and cloud applications. In this course, you'll build upon your basic Python skills, learning more advanced topics such as object-oriented programming patterns, development of graphical user interfaces, data management, creating web service-connected apps, performing data science tasks, unit testing, and creating and installing packages and executable applications. Lesson 1: Selecting an Object-Oriented Programming Approach for Python Applications Topic A: Implement Object-Oriented Design Topic B: Leverage the Benefits of Object-Oriented Programming Lesson 2: Creating Object-Oriented Python Applications Topic A: Create a Class Topic B: Use Built-in Methods Topic C: Implement the Factory Design Pattern Lesson 3: Creating a Desktop Application Topic A: Design a Graphical User Interface (GUI) Topic B: Create Interactive Applications Lesson 4: Creating Data-Driven Applications Topic A: Connect to Data Topic B: Store, Update, and Delete Data in a Database Lesson 5: Creating and Securing a Web Service-Connected App Topic A: Select a Network Application Protocol Topic B: Create a RESTful Web Service Topic C: Create a Web Service Client Topic D: Secure Connected Applications Lesson 6: Programming Python for Data Science Topic A: Clean Data with Python Topic B: Visualize Data with Python Topic C: Perform Linear Regression with Machine Learning Lesson 7: Implementing Unit Testing and Exception Handling Topic A: Handle Exceptions Topic B: Write a Unit Test Topic C: Execute a Unit Test Lesson 8: Packaging an Application for Distribution Topic A: Create and Install a Package Topic B: Generate Alternative Distribution Files

Duration 5 Days 30 CPD hours This course is intended for System Administrator System Architect Technology Consultant Overview This course will prepare you to: start and stop SAP systems perform system configuration tasks describe the architecture of database systems explain fundamental user administration concepts create RFC destinations implement SAP notes and SAP Support Packages configure printers in SAP systems schedule and monitor background jobs In this five-day training, you will learn how to perform various administrative tasks to keep the SAP system running. This course provides you with fundamental knowledge on how to ensure a smooth operation of SAP systems running on Application Server ABAP (AS ABAP). AS ABAP is the technological foundation of SAP Business Suite as well as SAP S/4HANA systems. You will also learn the theoretical administration concepts within AS ABAP and work practically in an SAP system and on the operating system level. Course Content AS ABAP Fundamentals Starting and Stopping SAP Systems Technical System Configuration Setting profile parameters Setting up and working with operation modes Working with task lists Architecture of database systems Understanding basic database administration Fundamentals of User Administration Understanding the user administration concept Understanding the AS ABAP authorization concept RFC Communication Setting up RFC connections Software Maintenance Implementing SAP Notes and SAP Support Packages Preparing a software maintenance process Working with the Support Package Manager (SPAM) Understanding the Software Update Manager (SUM) Output Management Configuring printers Background Processing Scheduling background jobs System Monitoring and Troubleshooting Monitoring architecture Monitoring with SAP Solution Manager Additional course details: Nexus Humans ADM100 System Administration I of SAP S/4HANA and SAP Business Suite training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ADM100 System Administration I of SAP S/4HANA and SAP Business Suite course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for The Microsoft Technology Associate (MTA) is Microsoft?s newest suite of technology certification exams that validate fundamental knowledge needed to begin building a career using Microsoft technologies. This program provides an appropriate entry point to a future career in technology and assumes some hands-on experience or training but does not assume on-the-job experience. Overview This five-day Training 2-Pack helps you prepare for Microsoft Technology Associate Exams 98-366 and 98-367, and build an understanding of these topics: Network Infrastructures, Network Hardware, Protocols and Services, Security Layers, Operating System Security, Network Security, Security Software. These courses leverage the same content as found in the Microsoft Official Academic Courses (MOAC) for these exams. Understand Network InfrastructuresUnderstand Network HardwareUnderstand Protocols and ServicesUnderstand Security LayersUnderstand Operating System SecurityUnderstand Network SecurityUnderstand Security Software UNDERSTANDING LOCAL AREA NETWORKINGDEFINING NETWORKS WITH THE OSI MODELUNDERSTANDING WIRED AND WIRELESS NETWORKSUNDERSTANDING INTERNET PROTOCOLIMPLEMENTING TCP/IP IN THE COMMAND LINEWORKING WITH NETWORKING SERVICESUNDERSTANDING WIDE AREA NETWORKSDEFINING NETWORK INFRASTRUCTURES AND NETWORK SECURITYUNDERSTANDING SECURITY LAYERSAUTHENTICATION, AUTHORIZATION, AND ACCOUNTINGUNDERSTANDING SECURITY POLICYUNDERSTANDING NETWORK SECURITYPROTECTING THE SERVER AND CLIENT

Duration 2 Days 12 CPD hours This course is intended for Applications consultants, business analysts, business process owners, developer consultants, help desk consultants, project managers, and technology consultants. Overview This course will prepare you to: Give an overview of the S/4HANA embedded analytics architecture Explain the analytical offerings per user type Give an Introduction to SAP Best Practices for Analytics with SAP S/4HANA Explain the integration scenarios with SAP Business Warehouse In this course, students will gain an overview of the S/4HANA embedded analytics real-time operational reporting, its offerings per user type for the S/4HANA 610 and its integration with SAP Business Warehouse. Module 1 S/4HANA and S/4HANA embedded analytics introduction Module 2 S/4HANA embedded analytics architecture overview Module 3 Analytical Consumption Module 4 SAP Best Practices for Analytics with SAP S/4HANA Module 5 SAP Business Warehouse Integration Scenarios

Duration 3 Days 18 CPD hours This course is intended for Analyst Developer End User Implementer Overview Schedule and Burst Reports Perform Translations Create Reports Integrated With Oracle BI EE Administer BI Publisher Server Describe BI Publisher Technology and Architecture Create reports from OBI EE data sources Create and Modify Data Models Create RTF Templates by Using Template Builder Explore and Use the Form Field Method for Creating RTF Templates Create Layouts by Using the Layout Editor This Oracle BI Publisher 12c training will help you build a foundation of understanding how to best leverage this solution. Through Classroom Training or Live Virtual Class Training, you'll learn the ins and outs of how to use this solution. BI Publisher Technology and Architecture Functional Components Layout Templates Multitier Architecture Enterprise Server Architecture and Performance and Scalability Document Generation Process and Output Formats Supported Data Sources Bursting Overview Internationalization and Language Support Getting Started with BI Publisher Logging In, the Home Page, and Global Header, and Setting Account Preferences Viewing Reports Managing Repository Objects Managing Favorites Using Create Report wizard to Create Reports Selecting Data: Data Model, Spreadsheet, and BI Subject Area Configuring Report Properties Using the Data Model Editor Exploring the Schemas Used in the Course Exploring the Data Model Editor UI and the Supported Data Sources Creating a Private Data Source Creating a Simple Data Model based on a SQL Query Data Set Using Query Builder to Build a Query Viewing Data and Saving Sample Data Sets Adding Parameters and LOVs to the Query Configuring Parameter Settings and Viewing Reports with Parameters Working with Layout Editor Opening the Layout Editor and Navigating the Layout Editor UI Creating a Layout by Using a Basic Template Inserting a Layout Grid Adding a Table, Formatting Columns, Defining Sorts and Groups, and Applying Conditional Formats Inserting and Editing Charts, and Converting Charts to a Pivot Tables Adding Repeating Sections, Text Items, and Images Working with Lists, Gauges and Pivot Tables Creating Boilerplates Using Template Builder to Create RTF Templates Using the BI Publisher Menu Bar Creating an RTF Template from a Sample, Changing Field Properties, and Previewing Table Data Adding a Chart to an RTF Template Designing an RTF Template for a BI Publisher Report Creating a BI Publisher Report by Using Template Builder in Online Mode Exploring the Basic and Form Field Methods Exploring Advanced RTF Template Techniques Including Conditional Formats, Watermarks, Page-Level Calculations, Running Totals, Grouping, and Sorting BI Publisher Server: Administration and Security Describing the Administration Page Creating the JDBC Connections Setting, Viewing, and Updating Data Sources Describing the Security Model for BI Publisher and Oracle Fusion Middleware Describing Groups, Users, Roles, and Permissions Describing Delivery Options Including Print, Fax, Email, WebDav, HTTP Server, FTP, and CUPS Describing and Configuring BI Publisher Scheduler Integrating with Oracle BI Presentation Services and Oracle Endeca Server Scheduling and Bursting Reports Scheduling and Describing a Report Job and Related Options Managing and Viewing a Report Job Viewing Report Job History Scheduling a Report with Trigger Describing Bursting Adding a Bursting Definition to a Data Model Scheduling a Bursting Job Integrating BI Publisher with Oracle BI Enterprise Edition Configuring Presentation Services Integration Navigating Oracle BI EE Creating a Report based on OBI EE Subject Area Creating a Data Model and Report based on a BI Server SQL Query Creating a Data Model and Report based on an Oracle BI Analysis Adding a BI Publisher Report to an Oracle BI EE Dashboard Creating Data Models and BI Publisher Reports Based on Other Data Sources Configuring Presentation Services Integration Describing the Web Services Data Source Describing the HTTP (XML/RSS Feed) Data Source Explaining Proxy Setting for Web Services and HTTP Data Sources Creating a BI Publisher Report based on an External Web Service Creating a BI Publisher Report based on an HTTP Data Set Creating a BI Publisher Report Based on XML File Creating a BI Publisher Report Based on CSV Data source Performing Translations Describing Translation Types Translating by Using the Localized Template Option Translating by Using the XLIFF Option Managing XLIFF Translations on BI Publisher Server Describing the Overall Translation Process Describing Catalog Translation Exporting and Importing the XLIFF for a Catalog Folder Additional course details: Nexus Humans Oracle BI Publisher 12c R1: Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle BI Publisher 12c R1: Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Technical professionals with basic system administration skills and operators responsible for managing virtual machines using VMware ESXi™ and VMware vCenter Server Overview By the end of the course, you should be able to meet the following objectives: Describe virtualization and virtual machines Describe vSphere components and the software-defined data center (SDDC) Explain the concepts of server, network, and storage virtualization Monitor network and datastore configurations in VMware vSphere Client™ Deploy, configure, and clone virtual machines Migrate, monitor, and manage virtual machines Monitor tasks and events in VMware vSphere Client™ Recognize how vSphere DRS and VMware vSphere High Availability improve performance and availability of a vSphere cluster This three-day, hands-on training course is an introduction to VMware vSphere©. In this course, you acquire the skills needed to perform Day 2 operational tasks that are typically assigned to the roles of operator or junior administrator in a vSphere environment. Course Introduction Introductions and course logistics Course objectives Virtualization and vSphere Concepts Describe how virtual machines (VMs) work Recognize the purpose of a hypervisor Describe how VMs share resources in a virtualized environment Recognize the components of an SDDC Describe the relationship between vSphere, the SDDC, and cloud computing Recognize the functions of the components in a vSphere environment Access and view vSphere graphical user interfaces Identify VMware solutions that integrate with vSphere in the SDDC Navigating the vSphere Client View and organize the inventory objects managed by vCenter Server Add and assign vSphere licenses Change the log level of vCenter Server Edit the startup policy of ESXi services Describe how vCenter Server roles and permissions work Add permissions to virtual machines Lifecycle of Virtual Machines Add and remove VM virtual hardware components Identify the purpose of different VM files Configure VM settings Create and delete virtual machines Recognize the benefits of installing VMware Tools? Install VMware Tools into a guest operating system Upgrade VMware Tools and VM hardware compatibility vSphere Networking Describe virtual networking Recognize ways that virtual switches connect VMs and ESXi hosts to the network View components and properties of a vSphere standard switch configuration View a vSphere distributed switch configuration in vSphere Client Recognize when and how to use the settings for the security networking policy Recognize when and how to use the settings for the traffic shaping networking policy Describe how the NIC teaming and failover policy helps maintain network connectivity Perform basic checks to diagnose VM connectivity issues vSphere Storage Describe the function of a datastore Recognize types of vSphere datastores View datastore information in vSphere Client Monitor datastore usage in vSphere Client Virtual Machine Management Recognize the benefits of using VM templates Create and update a VM template Deploy a VM from an existing template Clone a virtual machine Recognize how to use guest OS customization specifications Deploy VMs from a content library Deploy a virtual appliance from an OVF template Perform a hot and cold migrations of VMs Identify requirements for using VMware vSphere© Storage vMotion© Perform a vSphere Storage vMotion migration Identify use cases for VM snapshots Create and manage snapshots of a virtual machine Resource Monitoring Recognize the purpose of each type of VM resource control Configure the resource allocation settings of a VM Observe the behavior of virtual machines with different share values Manage and acknowledge vSphere alarms Use performance charts to monitor VM CPU and memory usage Monitor tasks and events in vSphere Client vSphere Clusters View information about the services that a vSphere cluster offers Recognize how vSphere HA responds to different types of failures Monitor vSphere HA during a host failure Describe how vSphere DRS works Interpret DRS scores given to VMs Recognize how to apply the appropriate vSphere DRS automation and migration threshold levels Describe how vSphere Fault Tolerance works Recognize how Enhanced vMotion Compatibility works Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Data Center Virtualization: Core Technical Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Data Center Virtualization: Core Technical Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for A Dynamics 365 for Finance and Operations Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations. Overview This course provides the practical knowledge to Navigate and efficiently use search, filtering and queries Use operational workspaces Work with Business Document Management Work with record templates Integrate Power BI with Dynamics 365 Finance and Operations apps Personalize workspaces Run and analyze security reports Create and use workflow for approval Work with Organization Hierarchy and its purposes. How to use personalization feature Use Data Management workspace Create and use and entity templates Import and export data and manage data by using Office Integration Dynamics 365 Finance and Operations apps include, but are not limited to, Dynamics 365 Finance, Dynamics 365 Supply Chain Management, and Dynamics 365 Supply Chain Management, Manufacturing. This foundational course provides students with the important first steps in automating and modernizing both global financial and supply chain operations. USE COMMON FUNCTIONALITY AND IMPLEMENTATION TOOLS Introduction Identify and use common Dynamics 365 Finance and Operations apps features and functionality Describe use cases for Power Platform apps and services Module Summary CONFIGURE SECURITY, PROCESSES, AND OPTIONS Introduction Implement security Design and create workflows Configure Organization administration features Configure System administration features Module Summary MANAGE DYNAMICS 365 FINANCE AND OPERATION DATA Introduction Manage data in Dynamics 365 Finance and Operations apps Plan a migration strategy Prepare data for migration and migrate data Module Summary VALIDATE AND SUPPORT THE SOLUTION Introduction Test solutions in Dynamics 365 Finance and Operations apps Implement Lifecycle Services tools Module Summary Additional course details: Nexus Humans MB-300T00 Microsoft Dynamics 365: Core Finance and Operations training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-300T00 Microsoft Dynamics 365: Core Finance and Operations course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is ideal for users who need to replace a Windows computer with a Mac and for IT professionals who support Mac users. Overview Organizations are increasingly integrating Mac computers into Windows or other standards-based network environments. This course gives both users and the IT professionals who support them the skills necessary to make integration easy. This two day Mac Integration Basics course examines how to best use a Mac(s) in an organization that predominantly functions with a Microsoft Windows operating system and Windows Servers. Directory Services Connect a Mac to an Active Directory server Share Files Connect to file servers. Turn on personal file sharing. Configure Collaborative Services Manage Internet Accounts preferences. Connect to an Exchange Server. Connect Mail to non-Windows servers. Add accounts in Mail, Contacts, and Calendars. Secure a Mac Built-In Security features. Create strong passwords. Use two-factor authentication. Set a firmware password. Lock a Mac screen. Create user accounts. Disable automatic login. Protect start-up disk files. Ensure that the apps you download are safe. Provide network security. Printing Connect to a local printer. Connect to, share, and print from network printers. Move and Back Up Content Move content. Back up content. Run Windows on a Mac Run Windows natively or virtually. Microsoft Office for macOS. Cross-platform apps. Cross-platform files. Troubleshooting How to best troubleshoot macOS. Questions & Answers

Duration 2.5 Days 15 CPD hours This course is intended for This course is intended to help participants learn basic principles and techniques of providing PC, mobile, applications, and network support. Overview Upon successful completion of this course, students will have introductory knowledge of computer systems and mobile devices. In this course, students will identify and set up: computer hardware, software, networks, files, wireless devices and discuss safety. Identifying Computer Hardware Identify Types of Computing Devices Identify Internal Computer Components Common Computer Connector Types Identify Common Peripheral Devices Identifying Computer Software Compare Functions and Features of Common Operating Systems Identify Application Software Setting Up a Basic Workstation Connect Hardware Install and Configure Operating Systems Install and Configure Applications Configure Accessibility Options Configuring Network Access Network Connection Types Install and Configure a SOHO Router Network and Alternative Technologies Sharing and Storage Methods Working with Files, Folders, and Applications Create Files Navigate a File Structure Manage Files and Folders Compress and Extract Files Create Screen Captures Configuring and Using Wireless Devices Configuring Wireless Devices Use Wireless Devices Securing Computing Devices Identify Security Threats Apply Security Best Practices Perform Secure Web Browsing Supporting Computers and Users Environmental and Safety Concepts Back Up and Restore Data Manage Software Implement Basic Support Measures