This Hotel Management Level 4 course is designed to provide a comprehensive introduction to hotel management, including workplace fundamentals and a range of key managerial topics identified through extensive research and years of in-the-field experience.
This comprehensive course aims to prepare you for working successfully within a hotel. You will learn every aspect of hotel management, including career development, HR management, hotel organisation, food and beverage, quality management, marketing, overall functions, systems, reports, and communications.
This course also breaks down the duties of the front office manager in detail, and shares information on best practice and procedures for the everyday management of a hotel and its staff. You will learn how to use this knowledge to have a prepared career start, pick the suitable hotel department for your professional growth and eventually get a management job with a good contract.
Learning Outcomes of The Hotel Management Level 4:
Gain a detailed overview of hotel management, including its structure and professional terminology.
Explore everything that you need to know for the smooth operation of your hotel.
Develop your communicational, interpersonal and leadership skills in no time.
Understand traditional, comprehensive hotel management knowledge, along with the skills required to thrive in the industry.
Learn how to understand and satisfy the needs of your customers and employees.
Be able to supervise various operational departments within hotels.
Learn how to employ, train and liaise with staff to address and handle guest complaints and queries.
Understand what it takes to increase the occupancy rate, gain regular guests, and double your hotel revenue overnight.
Discover the role and responsibilities of the front office manager.
Gain an overview of essential regulatory requirements concerning service quality.
Why choose this course
Earn an e-certificate upon successful completion.
Accessible, informative modules taught by expert instructors
Study in your own time, at your own pace, through your computer tablet or mobile device
Benefit from instant feedback through mock exams and multiple-choice assessments
Get 24/7 help or advice from our email and live chat teams
Full Tutor Support on Weekdays
Course Design
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.
You are taught through a combination of
Online study materials
Mock exams
Multiple-choice assessment
Certification
After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.
Who is This Course for?
The Hotel Management Level 4 course is:
Best suited to both those who are new to management, and those with more experience.
Ideal for Hotel Management students.
Recommended for Hospitality professionals who are just starting an internship or first job.
Suitable for individuals who are in the early stages of their career.
Career Path
Hotel management shines a little brighter than the other disciplines of the hospitality industry. Once you have completed the course successfully and earned your qualification, you can ascertain a successful future.
A few most coveted Hotel Management job opportunities include:
Front Office Manager
Hotel Operations Manager
Catering Manager
Accommodation Manager
Hotel Accountant
Marketing Manager
Course Content
Hotel Manager
Module 01: Introduction to Hotel Management 00:15:00
Module 02: Business Affiliations and Career Development 00:20:00
Module 03: Hotel Organisation and the Front Office Manager 00:30:00
Module 04: Function of the Front Office Manager 00:15:00
Module 05: Human Resource Management 00:30:00
Module 06: HR Department's Responsibilities 00:30:00
Module 07: Hotel Organisation 01:30:00
Module 08: Managing Hospitality 00:30:00
Module 09: Hotel Food and Beverage Management 00:30:00
Module 10: Quality Management and Marketing 00:00:00
Order your Certificates & Transcripts
Order your Certificates & Transcripts 00:00:00
Frequently Asked Questions
Are there any prerequisites for taking the course?
There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
Can I access the course at any time, or is there a set schedule?
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
How long will I have access to the course?
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Is there a certificate of completion provided after completing the course?
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
Can I switch courses or get a refund if I'm not satisfied with the course?
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
How do I track my progress in the course?
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
What if I have technical issues or difficulties with the course?
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.