381 Office Manager courses delivered On Demand

Step into the world of strategic leadership with the Business Management: 20-in-1 Premium Online Courses Bundle—your complete toolkit for high-impact performance in today’s fast-moving economy. Whether you’re eyeing roles in operations, corporate services, or SME management, this collection helps you build a job-ready profile from the inside out. With credentials covering everything from crisis management to etiquette, this bundle turns you into the candidate employers want before you even walk in the door. Description Business success hinges on the people who can lead under pressure, communicate across teams, and ensure everything runs on time—and on budget. This 20-course bundle is ideal for professionals aiming for business analyst, office manager, HR coordinator, or operations lead roles in corporate, retail, nonprofit, public sector, and entrepreneurial environments. From soft skills to structural essentials, this bundle is designed to be practical, portable, and highly persuasive to hiring managers across the board. 📊 Multi-role preparation: Suitable for dozens of job functions. 🔥 Act fast—20 courses for less than the cost of one traditional certification. 🎯 Job-market gold: Showcase skills that translate across industries. FAQ Q: Who benefits from this bundle? A: Professionals and jobseekers in operations, HR, administration, customer service, project coordination, and team leadership. Q: Is it beginner-friendly? A: Yes—this bundle caters to both aspiring and established business professionals. Q: Which industries value this kind of training? A: Finance, retail, IT, public services, hospitality, and SME sectors, to name a few. Q: Are the courses accredited? A: While not formally accredited, the certificates demonstrate practical training and commitment. Q: Do I need to complete the courses in order? A: No—learn in any order that suits your needs. Q: Is this a limited-time offer? A: Yes. The current price is part of a time-sensitive promotion.

Gain full proficiency in Microsoft Office and add a brand new qualification to your CV! The Microsoft Office course is the ultimate training bundle package for Microsoft Office, taking you from beginner to expert in no time. You will learn how to perform a wide range of administrative tasks which will equip you with the most in-demand skills needed to work in an office-based role. This course is a step-by-step instructor-guided course, taking you through key procedures, best practices and shortcuts. Master Microsoft Office in only one week and take your career to the next level! Learning Outcomes Attain mastery in navigating and utilising Excel 2016 for computations, formatting, and workbook management. Develop advanced word processing abilities in Word 2016, from basic formatting to publishing. Craft engaging presentations in PowerPoint 2016, integrating various media and graphics. Gain expertise in data management through Access 2016, including data modification and report generation. Enhance overall productivity by understanding and implementing Microsoft Office's efficient features. Why choose this Microsoft Office course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Microsoft Office course Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Microsoft Office course for? Individuals aiming to bolster their digital productivity skills. Professionals looking to advance their documentation and presentation prowess. Data enthusiasts wanting to harness Excel's computational capabilities. Students seeking comprehensive knowledge in Microsoft tools. Administrative staff aiming for streamlined data management. Career path Data Analyst: £25,000 - £40,000 Administrative Assistant: £18,000 - £28,000 Presentation Designer: £23,000 - £35,000 Document Controller: £22,000 - £38,000 Office Manager: £25,000 - £45,000 Database Administrator: £30,000 - £50,000 Prerequisites This Microsoft Office course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Microsoft Office course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Excel 2016 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interfact 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:16:00 Apply Number Format 00:07:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Word 2016 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:05:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Workbooks - Microsoft Word 2016 (Beginner) Workbooks - Microsoft Word 2016 (Beginner) 00:00:00 PowerPoint 2016 PowerPoint Interface Navigate the PowerPoint Environment 00:28:00 View and Navigate a Presentation 00:15:00 Create and Save a PowerPoint Presentation 00:13:00 Use PowerPoint Help 00:10:00 Presentation Basics Select a Presentation Type 00:08:00 Edit Text 00:13:00 Build a Presentation 00:27:00 Formatting Format Characters 00:11:00 Format Paragraphs 00:16:00 Format Text Boxes 00:09:00 Inserting Options Insert Images 00:10:00 Insert Shapes 00:15:00 Working with Objects Edit Objects 00:16:00 Format Objects 00:06:00 Group Objects 00:04:00 Arrange Objects 00:07:00 Animate Objects 00:07:00 Table Create a Table 00:09:00 Create a Table 00:09:00 Insert a Table from Other Microsoft Office Applications 00:06:00 Charts Create a Chart 00:10:00 Format a Chart 00:10:00 Insert a Chart from Microsoft Excel 00:05:00 Review and Presentatin Review Your Presentation 00:11:00 Apply Transitions 00:05:00 Print Your Presentation 00:05:00 Deliver Your Presentation 00:08:00 Access 2016 Introduction to Access Orientation to Microsoft Access1 00:39:00 Create a Simple Access Database 00:10:00 Get Help and Configure Options in Microsoft Access 00:06:00 Modify Data Modify Table Data 00:17:00 Sort and Filter Records 00:05:00 Working with Queries Create Basic Queries 00:15:00 Sort and Filter Data in a Query 00:14:00 Perform Calculations in a Query 00:08:00 Access Forms Create Basic Access Forms 00:07:00 Work with Data on Access Forms 00:23:00 Working with Reports Create a Report 00:23:00 Add Controls to a Report 00:12:00 Enhance the Appearance of a Report 00:05:00 Prepare a Report for Print 00:03:00 Organize Report Information 00:15:00 Format Reports 00:12:00

Receptionists are the welcoming face and organisational heartbeat of any office. This 8-in-1 course bundle covers administrative essentials from Microsoft Word and Outlook to GDPR and IT basics, ensuring you can handle the front desk with confidence. Whether scheduling online meetings or managing data entry, this training covers the technical and organisational tasks that keep offices running smoothly. Ideal for new or experienced receptionists, it offers a solid foundation in digital tools and professional office procedures. 🎯 Learning Outcomes: Learn effective administration and organisational techniques. Develop skills in managing online meetings and calendars. Gain proficiency in Microsoft Word and Outlook applications. Understand GDPR regulations and data protection principles. Build confidence in IT basics and troubleshooting. Improve accuracy in data entry and record keeping. 👤 Who is this Course For: New receptionists entering office administration roles. Experienced front desk staff updating their digital skills. Administrative assistants supporting busy office environments. Office managers overseeing team schedules and communications. Customer service staff handling enquiries and bookings. Data entry clerks needing accuracy and GDPR awareness. Virtual assistants managing remote office tasks. Anyone looking to improve office software proficiency. 💼 Career Path (UK Average Salaries): Receptionist – £20,000 per year Administrative Assistant – £22,000 per year Data Entry Clerk – £21,000 per year Office Manager – £28,000 per year Customer Service Advisor – £23,000 per year Virtual Assistant – £24,000 per year

Managing people is as much about timing and tone as it is about targets. The People Management: 8 in 1 Premium Courses Bundle offers a punchy lineup of skills that managers, team leads, and rising professionals need to keep their workplace not only efficient—but mostly civil too. Whether you're aiming to calm a heated phone call or schedule three meetings at once (without losing your mind), this bundle covers essentials like communication skills, telephone etiquette, negotiation, and lean methodology. A bit of equality and diversity knowledge doesn’t go amiss either—it helps keep things human. Learning Outcomes Build effective communication for teams and professional settings. Understand leadership techniques for better team coordination. Apply time management methods to improve productivity. Use problem-solving approaches to handle workplace challenges. Learn telephone and digital communication etiquette. Recognise fairness and equality in team environments. Who is this Course For Team leaders managing daily operations and staff issues. Office managers wanting smoother people-handling skills. HR assistants supporting interpersonal workplace functions. Call centre staff aiming for confident phone communication. Business professionals improving task and time management. New managers building leadership experience online. Customer service supervisors learning negotiation basics. Coordinators managing multiple departments or teams. Career Path Team Leader – £25,000 to £35,000 per year HR Administrator – £23,000 to £30,000 per year Customer Service Manager – £28,000 to £40,000 per year Operations Supervisor – £30,000 to £42,000 per year Office Manager – £27,000 to £38,000 per year Training Coordinator – £25,000 to £35,000 per year

Conflict might be inevitable—but turning it into organised conversation? That’s where the Conflict Management Mini Bundle comes in. Covering human resources structures, communication skills, organisational tactics, problem solving, and mindfulness, this bundle adds logic to workplace chaos without any incense burning. Whether you’re smoothing office tensions or simply managing competing inbox demands, these modules help you structure how you think, talk, and manage tasks. Calm minds, sharp conversations, and better workplace habits—because arguments rarely send calendar invites in advance. Learning Outcomes: Understand HR processes for workplace support and issue resolution. Learn structured communication skills for various workplace scenarios. Apply problem-solving techniques to interpersonal or team issues. Explore basic mindfulness methods for calm and clarity. Develop organisational habits to manage workflow and stress. Combine HR and communication approaches for smoother interactions. Who is this Course For: HR staff involved in employee conversations or dispute resolution. Team leaders seeking structured thinking in daily management. Office professionals handling internal communication challenges. Admins supporting department heads with workflow organisation. New managers facing people-based problem solving daily. Customer service staff dealing with interpersonal conflicts. Workplace coordinators navigating cross-team communication issues. Anyone interested in clear thinking during workplace disagreements. Career Path: HR Administrator – £26,000/year Workplace Conflict Adviser – £28,000/year Office Manager (Team Focus) – £30,000/year Internal Communications Assistant – £27,500/year Organisation Development Support – £29,500/year Mindfulness Programme Assistant – £25,000/year

Combine legal expertise with executive precision. The Legal Secretaries and PAs 20-in-1 bundle is built for professionals aiming to provide high-level support in legal offices, corporate legal teams, and beyond. If you're ready to become the trusted right hand every legal professional needs—this is your launchpad. Don’t miss the window—this bundle turns admin skills into job offers. Description Whether you’re assisting with case prep, managing confidential documents, or scheduling high-stakes meetings, legal secretaries and personal assistants are key players in legal efficiency. This bundle blends legal literacy with executive administration—making it ideal for candidates pursuing hybrid legal/admin roles in law firms, notary offices, or corporate compliance departments. Courses span the legal spectrum—from tort and family law to GDPR and contracts—while sharpening the skills that make office professionals indispensable. If you're looking to transition from general admin to legal support, or grow into a more senior PA role, this bundle is designed to help you do just that—with confidence and credibility. It's a full toolkit at a fraction of the cost of traditional routes. The only question is: will you move forward now, or risk falling behind? FAQ What types of roles does this bundle support? Legal secretary, legal PA, paralegal assistant, legal admin coordinator, or office manager within legal or compliance-heavy sectors. Is prior legal training necessary? No. This bundle is suitable for beginners and professionals shifting into legal support roles. Which industries will value this training? Legal firms, property agencies, financial institutions, government offices, and any regulated industry needing legal-savvy admins. Can I use this to become a PA in a legal department? Yes. The bundle includes both legal and executive support elements ideal for high-level assistant roles. Is there flexibility to study at my own pace? Yes—learn on your schedule, on any device. Why act today? Hiring managers are screening for legal-literate admin staff now. The sooner you upskill, the sooner you apply.

In today’s workplace, HR is about more than policies—it’s about people. This 20-in-1 HR Equality bundle was designed for those who want to be employable in modern human resources, compliance, and people-management roles across education, healthcare, government, and the private sector. With essential topics covering communication, neurodiversity, mental health, and regulatory awareness, this is your fast track to standing out to employers who care about equity—and who are hiring now. Description Workplaces are under pressure to be more inclusive, ethical, and compliant—and they need HR professionals who can lead the charge. This bundle prepares you for roles where understanding people matters just as much as understanding policy. Whether you’re stepping into HR, people operations, or administrative leadership, this 20-course collection demonstrates that you're ready to handle the nuanced, regulated, people-first challenges of today’s working world. From conflict resolution to GDPR fluency, this curriculum will help you stand out to hiring managers in schools, charities, hospitals, corporate offices, and more. Best of all, you're not just saving money—you’re gaining a full career toolkit in one go. Enrol today. This offer won’t last, and the next HR candidate might already be taking it. FAQ What roles does this bundle help with? HR assistant, team leader, EDI coordinator, office manager, recruitment support, and admin roles. Which industries value these skills? Corporate HR, education, social care, healthcare, compliance teams, and public sector organisations. Is this suitable for career changers? Absolutely. Whether you’re re-entering the workforce or pivoting into HR, this bundle is beginner-friendly. Do I need a background in HR? No. This bundle builds employability from the ground up with professional versatility in mind. Are the courses accredited? Yes, each course awards certification—ideal for your CV and professional portfolio. When does the offer expire? This is a limited-time enrolment. Once closed, the bundle will not return at this price.

The Functional Skills Mini Bundle delivers straightforward knowledge across essential topics—maths, English, IT, Microsoft Project, and self-organisation. If you've ever wondered when you’d use algebra again or struggled with that oddly formatted email, this one’s for you (and your future spreadsheet). It’s smart, clear and focused—perfect for building a solid academic and administrative foundation. Whether you’re brushing up on core subjects or preparing to be more organised than your calendar suggests, this bundle covers essential functions that play well in almost every environment—digital or otherwise. Learning Outcomes: Improve English reading, writing, and structured communication skills. Gain confidence in everyday numeracy and problem-solving concepts. Learn IT fundamentals with a focus on usability and clarity. Explore Microsoft Project structure and time-based task allocation. Understand how to prioritise tasks and meet planned objectives. Strengthen essential workplace and study-related digital skills. Who is this Course For: Job seekers needing a refresher on key academic subjects. Students aiming to build confidence in English and maths. Individuals looking to manage time and tasks more effectively. Beginners exploring the basics of information technology. Professionals wanting clarity in project management software. Anyone needing structured learning across core skill areas. Career changers preparing for office-based digital roles. Learners interested in self-organisation and efficient planning. Career Path: Administrative Assistant – £24,000/year Project Coordinator – £29,000/year Data Entry Officer – £23,500/year IT Support Assistant – £26,000/year Office Manager – £31,500/year Customer Service Executive – £25,000/year

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Description: The Office Admin and Legal Secretary Diploma course teaches you the techniques and skills for managing an Office as Office Admin or managing the role of a legal secretary. You will learn administration management skills, organisational skills and essential office management skills. The course also covers the skills required for a legal secretary such as fundamental concepts of the legal office, billing, preparing legal documents, contracts, torts, real estate, family law, business law, telephone etiquette, meeting management and minute management and more Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal people who want to start working as a receptionist, office administrator, office manager, administration assistant or secretary Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Office Admin and Legal Secretary Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Administrator support staff Administrative assistant Office managers Receptionist Office administrator Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Legal Office Administration Ethical Considerations 00:10:00 The Basics 00:04:00 Client Relations 00:05:00 Dealing With Mail 00:05:00 File Management 00:03:00 Use Of Technology 00:06:00 Skills that Every Legal Secretary Should Have 00:06:00 What is Litigation 00:04:00 Delivery of Documents 00:04:00 Motions Prior to and During Trial 00:07:00 The Basics 00:04:00 The Essential Elements 00:03:00 Remedies for Breach of Contract 00:04:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 00:01:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Office Admin and Legal Secretary Diploma 00:30:00 Final Exam Final Exam- Office Admin and Legal Secretary Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00