4428 Objective courses delivered Online

Duration 1 Days 6 CPD hours This course is intended for Certification Preparation for Service Cloud Consultant is designed for individuals who have experience designing Service Cloud solutions and are preparing to take the Salesforce Service Cloud Consultant Certification exam. You should have the following experience before attending this class: Attainment and maintenance of the Salesforce Administrator Certification Knowledge of the topics discussed in the Service Cloud Consultant Overview When you complete this course, you will be able to: Review the different exam objectives and their weighting on the exam Understand the product areas to focus on to best prepare for the exam Discuss how to design Service Cloud solutions to meet specific business needs Assess your exam readiness by answering practice questions Are you ready to take the next step in your career by becoming a Salesforce Certified Service Cloud Consultant? Instructors will present scenarios that will help reinforce your knowledge of Service Cloud functionality by thinking through requirements and design considerations. The course provides an overview of the exam objectives to help you focus your efforts to prepare for the Salesforce Service Cloud Consultant Certification exam. Review the different exam objectives and their weighting on the examUnderstand the product areas to focus on to best prepare for the examDiscuss how to design Service Cloud solutions to meet specific business needsAssess your exam readiness by answering practice questions Additional course details: Nexus Humans Salesforce Certification Preparation for Service Cloud Consultant (CRT261) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Certification Preparation for Service Cloud Consultant (CRT261) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for System administrators tasked with maintaining a vRealize Operations cluster Overview By the end of the course, you should be able to meet the following objectives: Identify the vRealize Operations components affected in typical troubleshooting scenarios List the environmental and operational factors that can generate problems in vRealize Operations Use self-monitoring tools to assess and troubleshoot operational issues in vRealize Operations Access CLI-based tools to assess and troubleshoot operational issues in vRealize Operations Use the vRealize Operations API tool to retrieve cluster data and perform actions Retrieve and review log files associated with specific vRealize Operations components Use available tools to troubleshoot problem scenarios in vRealize Operations Identify the best practices to ensure a vRealize Operations instance remains in a healthy state Locate resources to help you troubleshoot vRealize Operations This two-day course gives VMware vRealize© Operations? administrators the skills to perform basic troubleshooting tasks. The course also gives administrators the skills to ensure that their vRealize Operations instance meets its use-case objectives of continuous performance optimization, app-aware intelligent remediation, and integrated compliance. Course Introduction Introduction and course logistics Course objectives Running a vRealize Operations Instance Identify the components of a vRealize Operations cluster Identify common problems that affect vRealize Operations List the environmental and operational factors that can affect vRealize Operations Identify the affected components vRealize Operations Troubleshooting Tools Use vRealize Operations self-monitoring tools to troubleshoot problems Use CLI tools to troubleshoot vRealize Operations problems Identify the log files used by individual vRealize Operations components Run commands to analyze vRealize Operations log files Use the vRealize Operations API tool vRealize Operations Troubleshooting Scenarios Use relevant tools to troubleshoot problem scenarios Maintaining vRealize Operations Use best practices to ensure the vRealize Operations cluster remains in a healthy state Back up and restore vRealize Operations Identify vRealize Operations troubleshooting resources Additional course details: Nexus Humans Troubleshooting VMware vRealize Operations [V8.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Troubleshooting VMware vRealize Operations [V8.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Experienced system administrators and consultants, application owners, and system architects Overview By the end of the course, you should be able to meet the following objectives: Use the applications to group objects Create the logical groups of objects in the vRealize Operations environment Create and design advanced dashboards Discuss about widget and its settings Define a vRealize Operations policy Outline the components of a vRealize Operations policy Create the custom alerts Describe the troubleshooting workbench Review the advanced capacity concepts Discuss the what-if analysis scenarios Describe how to integrate vRealize Operations with VMware vRealize© Suite products Import the VMware vRealize© Network Insight? applications Describe the super metrics use cases Outline the vRealize Operations REST API architecture Discuss the vRealize Operations traversal spec Create and query objects using the REST API This two-day hands-on training course provides advanced knowledge, skills, and tools to achieve competency in operating VMware vRealize© Operations? 8.X. This course explains the design and creation of advanced dashboards, capacity concepts, and the REST API with real-world use cases. Course Introduction Introduction and course logistics Course objectives Custom Groups and Applications Outline the use cases for custom groups Create the custom groups Assign the objects to custom groups Identify the use cases for applications Create the custom applications Identify the vRealize Network Insight applications Custom Dashboard Design Design the dashboards Discuss the types of widgets and widget?s settings Select the widgets based on the scenario Explain the advanced dashboards Discuss the use cases of dashboards Custom Policies Outline the components of a vRealize Operations policy Review the policies applied to the objects in vRealize Operations Outline how the policy hierarchy is implemented Design a vRealize Operations Policy Understand how a policy supports the business objectives Alerts, Symptoms and Troubleshooting workbench Identify the use case for custom alerts and symptoms Create the custom alerts and symptoms Access the troubleshooting workbench feature Use the troubleshooting workbench feature to identify problems Outline the metric correlation options in vRealize Operations Capacity Models and What-if Scenarios Review the capacity planning concepts Describe the demand based and allocation-based model Discuss the use cases of capacity models Discuss the use cases of what-if analysis scenarios vRealize Operations integration Integrate vRealize Operations with products in vRealize Suite Identify the advantages of integrating vRealize Operations with vRealize Log Insight Import the vRealize Network Insight applications Configure the integration with vRealize Automation Super Metrics Create super metrics Explain the depth value Discuss the use cases of super metrics vRealize Operations REST API Outline the REST API architecture Navigate the REST API landing page Discuss the Swagger response codes Explain the vRealize Operations traversal specification Create and query objects using the REST API Discuss some of the examples of the REST API

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to: Identify the different types of tools and techniques available Apply change management successfully Review what to look for when applying business case thinking to Root Cause Analysis Develop a process to systematically approach problems Business success is dependent on effective resolution of the problems that present themselves every day. Often the same or similar problems continue causing repeated losses in time or money and your staff become experts at fixing rather than preventing the problems. Learn to find and fix root causes and develop corrective actions that will effectively eliminate or control these problems. Section 1: RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? What is Root Cause? RCA Benefits and Approaches Event and Casual Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Section Summary and Conclusions Section 2: Enhance use of RCA tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Tool: Cause and Effect Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Tool: Design / Application Review Section 3: Problem Resolution and Prevention Section Objectives The Secret of Solving Problems: -A Note about Statistical Control -A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN): -What is Business Process Modeling Notation (BPMN)? -Benefits of BPMN -Basic Components of BPMN Technique: Business Process Maturity Model Five Levels of Maturity Section 4: Capability Improvement for RCA Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? -Awareness of the need for change -Desire to participate and support the change -Knowledge on how to change -Ability to implement required skills and behaviors -Reinforcement to sustain the change The ADKAR Model: Reinforcement Section 5: Course Summary and Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Resource Guide Questions

Duration 5 Days 30 CPD hours This course is intended for System administrators System engineer Overview By the end of the course, you should be able to meet the following objectives: Configure and manage complex storage solutions in a vSphere environment (including NFS, iSCSI, and so on) Configure and manage complex, scalable vSphere networking operations (vSphere Standard Switch and Distributed Switches) Deploy, manage, and optimize virtual machines (advanced configuration, content library, latency-sensitive workloads, and more) Manage business continuity and operations in your vSphere environment (VMware vCenter Server Appliance™ file-based backup, VMware vCenter Server profiles, host profiles, and so on) Plan and implement increased vSphere security (use a Key Provider, VM Encryption, CPU scheduler remediations, and so on) Troubleshoot the vSphere environment Use VMware vSphere Lifecycle Manager™ to upgrade to VMware ESXi™ hosts and virtual machines (VUM, image-based clusters, and so on) Implement vSphere cluster solutions (Cluster QuickStart wizard, VMware vSphere Distributed Resource Scheduler™, VMware vSphere High Availability, VMware vSAN™, and so on) Implement resource optimizations to streamline vSphere deployments Create an advanced configuration of vCenter Server (including an identity source) This five-day course provides hands-on training to equip students with a range of skills, from performing routine VMware vSphere© 7 administrative tasks to complex vSphere operations and configurations. Through lab-based activities, students are immersed in real-life situations faced by VMBeans, a fictitious company. These situations expose students to real-life scenarios faced by companies that are building and scaling their virtual infrastructure. Approximately 90% of the class is application-focused and taught through labs. The course aligns fully with the VMware Certified Advanced Professional ? Data Center Virtualization Deploy exam objectives. Course Introduction Introductions and course logistics Course objectives Introduction to fictitious company: VMBeans Configure and Manage Your vSphere Environment Perform various vCenter Server configurations Configure an external identity source Configure virtual networking with advanced options Configure and manage advanced storage configurations Configure vSphere clusters (also using Cluster QuickStart) Management and Operations in Your Data Center Collect vSphere log files Configure vCenter Server file-based backup Working with vCenter Server profiles Configure and manage advanced cluster settings Create and configure advanced host options Create and manage host profiles Manage and remediate clusters using vSphere Lifecycle Manager Create and configure a Content Library Update a managed virtual machine template Configure a central VMware ToolsTM installation repository Manage vSphere roles and permissions Troubleshoot Your Data Center Environment Troubleshoot vSphere configuration issues Troubleshoot resource pool configuration issues Troubleshoot network and storage issues Troubleshoot ESXi host issues Troubleshoot vCenter Server resource issues Increasing Security in Your Data Center Create and manage a Key Management solution Create an encrypted virtual machine Configure CPU scheduler options to achieve security remediations Performance and Optimization in Your Data Center Manage advanced virtual machine configurations Identify and implement vSphere resource optimization opportunities Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSphere: Advanced Administration Workshop [v7] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSphere: Advanced Administration Workshop [v7] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Operators, administrators, and architects for VMware Horizon should enroll in this course. These individuals are responsible for the creation, maintenance, and or delivery of remote and virtual desktop services. Additional duties can include the implementation, support, and administration of an organization's end-user computing infrastructure. Overview By the end of the course, you should be able to meet the following objectives: Recognize the features and benefits of Horizon Use VMware vSphere to create VMs to be used as desktops for Horizon Create and optimize Windows VMs to create Horizon desktops Install and configure Horizon Agent on Horizon desktop Configure and manage the VMware Horizon Client™ systems and connect the client to a VMware Horizon desktop Configure, manage, and entitle desktop pools of full VMs Configure, manage, and entitle pools of instant-clone desktops Create and use Remote Desktop Services (RDS) desktops and application pools Monitor the Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool Identify Horizon Connection Server installation, architecture, and requirements. Describe the authentication and certification options for a Horizon environment Recognize the integration process and benefits of VMware Workspace ONE Access™ and Horizon 8 Discuss performance and scalability options available in Horizon 8 Describe different security options for the Horizon environment VMware Horizon 8: Deploy and Manage is a five-day combination course of VMware Horizon 8: Skills for Virtual Desktop Management & VMware Horizon 8: Infrastructure Administration. This training collection gives you the hands-on skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You will build on your skills in configuring and managing VMware Horizon© 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you will learn how to install and configure a virtual desktop infrastructure platform. You learn how to install and configure VMware Horizon© Connection Server?, VMware Unified Access Gateway?, how to configure a load balancer for use with Horizon, and how to establish Cloud Pod Architecture. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Horizon Recognize the features and benefits of Horizon Describe the conceptual and logical architecture of Horizon Introduction to Use Case Define a use case for your virtual desktop and application infrastructure Convert customer requirements to use-case attributes vSphere for Horizon 8 Explain basic virtualization concepts Use VMware vSphere© Client? to access your Center Server system and VMware ESXi? hosts Create, provision, and remove a virtual machine VMware Horizon Desktops Create a Windows and a Linux virtual machine using vSphere Optimize and prepare Windows and Linux virtual machines to set up Horizon desktop VMs VMware Horizon Agents Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines Create a gold master for Windows Horizon desktops VMware Horizon Pools Identify the steps to set up a template for desktop pool deployment List the steps to add desktops to the VMware Horizon© Connection Server? inventory Compare dedicated-assignment and floating-assignment pools Outline the steps to create an automated pool Define user entitlement Explain the hierarchy of global, pool-level, and user-level policies VMware Horizon Client Options Describe the different clients and their benefits Access Horizon desktop using various Horizon clients and HTML Configure integrated printing, USB redirection, and the shared folders option Configure session collaboration and media optimization for Microsoft Teams Creating and Managing Instant-Clone Desktop Pools List the advantages of instant clones Explain the provisioning technology used for instant clone desktop pools Set up an automated pool of instant clones Push updated images to instant clone desktop pools Creating RDS Desktop and Application Pools Explain the difference between an RDS desktop pool and an automated pool Compare and contrast an RDS session host pool, a farm, and an application pool Create an RDS desktop pool and an application pool Access RDS desktops and application from Horizon Client Use the instant clone technology to automate the build-out of RDSH farms Configure load-balancing for RDSHs on a farm Monitoring VMware Horizon Monitor the status of the Horizon components using the Horizon Administrator console dashboard Monitor desktop sessions using the HelpDesk tool Course Introduction Introductions and course logistics Course objectives Horizon Connection Server Recognize VMware Horizon reference architecture Identify the Horizon Connection Server supported features Identify the recommended system requirements for Horizon Connection Server Configure the Horizon event database Outline the steps for the initial configuration of Horizon Connection Server Discuss the ADAM database as a critical component of Horizon Connection Server installation Authentication and Certificates Compare the authentication options that Horizon Connection Server supports Describe the Smartcard authentication options that Horizon Connection Server supports Outline the steps to create a Horizon administrator and custom roles Describe the roles available in a Horizon environment Explain the role that certificates play for Horizon Connection Server Install and configure certificates for Horizon Connection Server Install and configure True SSO in a Horizon environment Workspace ONE Access & Virtual Application Management Recognize the features and benefits of Workspace ONE Access Recognize the Workspace ONE Access console features Explain identity management in Workspace ONE Access Explain access management in Workspace ONE Access Describe the Workspace ONE Access directory integration Describe the Workspace ONE Access directory integration Deploy virtual applications with Workspace services Horizon Protocols Compare the remote display protocols that are available in VMware Horizon Describe the BLAST Display Protocol Codecs Describe BLAST and PCoIP ADMX GPO common configurations Graphic Cards Describe the 3D rendering options available in Horizon 8 Compare vSGA and vDGA List the steps to configure graphics cards for use in a VMware Horizon environment Horizon Scalability Describe the purpose of a replica connection server Explain how multiple Horizon Connection Server instances in a pod maintain synchronization Explain Horizon Cloud Pod Architecture LDAP replication and VIPA Explain Horizon Cloud Pod Architecture scalability options Horizon Security Explain concepts relevant to secure Horizon connections Describe how to restrict Horizon connections. Discuss the benefits of using Unified Access Gateway List the two-factor authentication options that are supported by Unified Access Gateway List Unified Access Gateway firewall rules Describe the situation in which you might deploy Unified Access Gateway instances with one, two, or three network interfaces Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon 8: Deploy and Manage training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon 8: Deploy and Manage course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for Security operations personnel, including analysts and incident responders Overview By the end of the course, you should be able to meet the following objectives: Utilize Carbon Black EDR throughout an incident Implement a baseline configuration for Carbon Black EDR Determine if an alert is a true or false positive Fully scope out an attack from moment of compromise Describe Carbon Black EDR capabilities available to respond to an incident Create addition detection controls to increase security This course teaches you how to use the VMware Carbon Black© EDR? product during incident response. Using the SANS PICERL framework, you will configure the server and perform an investigation on a possible incident. This course provides guidance on using Carbon Black EDR capabilities throughout an incident with an in-depth, hands-on, scenariobased lab. Course Introduction Introductions and course logistics Course objectives VMware Carbon Black EDR & Incident Response Framework identification and process Preparation Implement the Carbon Black EDR instance according to organizational requirements Identification Use initial detection mechanisms Process alerts Proactive threat hunting Incident determination Containment Incident scoping Artifact collection Investigation Eradication Hash banning Removing artifacts Continuous monitoring Recovery Rebuilding endpoints Getting to a more secure state Lessons Learned Tuning Carbon Black EDR Incident close out

Duration 1 Days 6 CPD hours This course is intended for System administrators, security operations personnel including analyst and managers. Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of application control. Manage and configure the Carbon Black App Control server based on organizational requirements. Create policies to control enforcement levels and agent functionality. Implement rules to support the organization's security posture. Use the Carbon Black App Control tools to understand agent and server data. This course teaches you how to use the VMware Carbon Black© App ControlTM product and leverage the capabilities to configure and maintain the system according to their organization?s security posture and organizational policies. This course provides an in-depth, technical understanding of the Carbon Black App Control product through comprehensive coursework and hands-on scenario-based labs. Course Introduction Introductions and course logistics Course objectives Login Accounts and Groups User accounts User roles Policies Modes and Enforcement Levels Rule sets Notifiers Agent side display notification use Computer Details View agent information Related views Local Approval Timed Policy Override Use case and functionality Software Approvals Methods and use cases Custom Rules Rule type and use cases Tools Meters and Alerts Events Agent and server events Baseline Drift Changes in a baseline

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: These are the ones listed in the Objectives Table I put together: Identify the basic components and operations of the Unified CCE solution. Use the available UCCE tools to complete a basic UCCE system installation. Discuss the installation and configuration steps required to support agent functionality in a UCCE deployment. Install a basic CCE VXML Solution. Install, configure and run a CCE Outbound Option Campaign. Describe how to support CCE. Deploying Cisco Unified Contact Center Enterprise (DUCCE) v2.0 is a 5-day instructor-led course presented by training partners. The course allows learners to deploy the Unified CCE v10.0 solution including installation, deploying HA and using troubleshooting tools to identify issues with inbound and outbound Contact Center functionality. This course is intended for those installing the Unified CCE solution, or those providing Level 3 solution support. This course also serves as a foundation for the two corresponding UCCE Administration courses, but is not a prerequisite. Students will learn enough about CCE scripting in this course to ensure system functionality only. A separate course exists for advanced scripting. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: Preparing UCCE for Basic IVR Scripting Module 3: Preparing UCCE for Basic Agent Functionality Module 4: Installing and Configuring CCE VXML Solution Module 5: Installing CCE Outbound Option Module 6: Supporting CCE

Duration 1 Days 6 CPD hours This course is intended for System administrators and security operations personnel, including analysts and managers Overview By the end of the course, you should be able to meet the following objectives: Describe the components and capabilities of VMware Carbon Black Cloud Endpoint Standard Identify the architecture and data flows for Carbon Black Cloud Endpoint Standard communication Perform searches across endpoint data to discover suspicious behavior Manage the Carbon Black Cloud Endpoint Standard rules based on organizational requirements Configure rules to address common threats Evaluate the impact of rules on endpoints Process and respond to alerts Describe the different response capabilities available from VMware Carbon Black CloudTM This course teaches you how to use the VMware Carbon Black Cloud Endpoint? Standard product and leverage the capabilities to configure and maintain the system according to your organization?s security posture and policies. This course provides an in-depth, technical understanding of the product through comprehensive coursework and hands-on scenario-based labs. Course Introduction Introductions and course logistics Course objectives Data Flows and Communication Hardware and software requirements Architecture Data flows Searching Data Creating searches Analyzing events Search operators Advanced queries Policy Components Rules Local scanner Sensor capabilities Prevention Capabilities Using Rules Rule types Rule creation Reputation priority Configuring rules Evaluating rule impact Processing Alerts Alert triage Alert actions Response Capabilities Using quarantine Using live response Hash banning