4430 Objective courses delivered Online

  The ISO 31000 Risk Manager training course helps participants acquire the knowledge necessary and ability to integrate the risk management guidelines of ISO 31000 in an organization. It provides information with regard to the risk management principles and their application, as well as the core elements of the risk management framework and steps for a risk management process. In addition, it provides the basic approaches, methods, and practices for assessing risk in a wide range of situations. Upon completion of the training course, you can sit for the exam and gain the "Certified ISO 31000 Risk Manager' credential. The credential demonstrates your knowledge and ability to apply the risk management process in an organization based on the guidelines of ISO 31000 and best practices. Who Should Attend?   Managers or consultants responsible for the effective management of risk in an organization Individuals seeking to gain knowledge about the risk management principles, framework, and process Individuals responsible for the creation and protection of value in their organizations Individuals interested in pursuing a career in risk management About This Course   Learning objectives Understand the risk management concepts, approaches, methods, and techniques  Learn how to establish a risk management framework in the context of an organization  Learn how to apply the ISO 31000 risk management process in an organization Understand the basic approaches, methods, and practices used to integrate risk management in an organization Educational approach The training course is based on theory and best practices used in risk management. Lecture sessions are illustrated with practical examples. The participants are encouraged to communicate and engage in discussions and exercises. The exercises are similar in structure with the certification exam questions. Course agenda Day 1: Introduction to ISO 31000 and risk management and establishing the risk management framework Day 2: Initiation of the risk management process and risk assessment based on ISO 31000 Day 3: Risk treatment, recording and reporting, monitoring and review, and communication and consultation according to ISO 31000; the examination. Prerequisites   A foundational understanding of ISO 31000 and knowledge of risk management What's Included?   Official Study materials Coffee's/Teas, refreshments and Lunch (Classroom courses only) The Exam fees Our Guarantee     We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Accreditation Assessment   The examination is delivered in a 10 question essay type format, to be completed within 125 minutes and with a 70% pass mark. Exam results are provided within 24 hours. Provided by   This course is Accredited by NACS and Administered by the IECB.

  During this training course, you will acquire the knowledge and skills to plan and carry out internal audits in compliance with ISO 19011. About This Course   Based on a number of exercises, you will learn how to utilise audit techniques and become competent to manage an internal audit programme, communicate with customers, and manage conflict resolution. After acquiring the necessary expertise, you can sit for the exam and gain 'Certified ISO/IEC 27001: 2022 Internal Auditor' Certification. By holding this Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices. Learning objectives By the end of this training course, the participants will be able to: Explain the concepts and principles of an information security management system (ISMS) based on ISO/IEC 27001: 2022 Analyse the ISO/IEC 27001: 2022 requirements for an ISMS from the perspective of an auditor Evaluate the ISMS conformity requirements Plan, conduct, and close an ISO/IEC 27001: 2022 compliance audit programme Assist an organisation in transitioning from ISO 27001: 2013 Deliver an ISO/IEC 27001: 2022 Internal audit programme Our approach This training is based on both theory and best practices used in ISMS audits Lessons are illustrated with examples based on case studies Practical exercises are based on a real world case study Practice tests are similar to the Certification Exam Course Overview Module 1 Foundational Audit principles and concepts of Information Security Management System (ISMS) Module 2 The Information Security Management System (ISMS) Module 3 ISO 19011 audit concepts and principles Module 4 Preparation of an ISO/IEC 27001 audit Module 5 Providing an ISO/IEC 27001 audit Module 6 Closing an ISO/IEC 27001 audit Module 7 Managing an ISO/IEC 27001 Internal audit programme Course Agenda Day 1: Introduction to the information security management system (ISMS) and ISO/IEC 19011 Day 2: Audit principles, preparation, and initiation of an audit Day 3: Audit activities, Closing the Audit and the Certification exam Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement Prerequisites     A general understanding of ISO/IEC 27001: 2022 and knowledge of audit principles.   Provided by   This course is Accredited by NACS and Administered by the IECB What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   Auditors seeking to perform Internal Information Security Management System (ISMS) certification audits Managers or consultants seeking to master an Information Security Management System audit process Individuals responsible for maintaining conformance with Information Security Management System requirements Technical experts seeking to prepare for an Information Security Management System audit Expert advisors in Information Security Management

  The IECB ISO 9001 Internal Auditor training course enables you to develop the necessary competence to perform quality management system (QMS) audits by applying widely recognized audit principles, procedures, and techniques. About This Course   This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other good practices of auditing and integrates them into a comprehensive methodology which enables you to successfully plan, conduct, and close ISO 9001 conformity assessment audits. Apart from a theoretical basis, the training course also provides examples, exercises, and quizzes to help you practice the most important aspects of conformity assessment audits: interpretation of ISO 9001 requirements in the context of an audit, principles of auditing, application of audit methods, approaches to evidence collection and verification, leading an audit team, drafting nonconformity reports, and preparing the final audit report. The successful completion of the training course is followed by an exam. If you successfully pass the exam, you gain the 'Certified ISO 9001 Internal Auditor' credential. This certificate validates your professional capabilities and demonstrates that you have the knowledge and skills to audit a QMS based on ISO 9001. Learning objectives By the end of this training course, the participant will be able to: Explain the foundational concepts and principles of a quality management system (QMS) based on ISO 9001 Interpret the ISO 9001 requirements for a QMS from the perspective of an auditor Evaluate the QMS conformity to ISO 9001 requirements, in accordance with the foundational audit concepts and principles Plan, conduct, and close an ISO 9001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing Manage an ISO 9001 audit programme Educational approach This training course is participant centred and contains: Theories, approaches, and best practices used in ISO management system audits Lecture sessions illustrated with examples based on case studies Practical exercises based on a case study Interaction between participants by means of questions and suggestions Stand-alone and scenario-based quizzes, tailored to prepare the participants for the certification exam Course Overview Module 1 Foundational principles and concepts of a quality management system Module 2 Quality management system (QMS) requirements Module 3 Foundational audit concepts and principles Module 4 Preparing an ISO 9001 audit Module 5 Conducting an ISO 9001 audit Module 6 Closing an ISO 9001 audit Module 7 Managing an ISO 9001 Internal audit programme Course Agenda Day 1: Introduction to the quality management system (QMS) and ISO 9001 Day 2: Audit principles and the preparation for and initiation of an audit Day 3: On-site audit activities, Closing of the Audit and the Certification exam Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement Prerequisites   The main requirements for participating in this training course are a foundational understanding of ISO 9001 requirements for a QMS and a comprehensive knowledge of audit principles. Provided by   This course is Accredited by NACSand Administered by the IECB What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   The ISO 9001 Internal Auditor training course is intended for: Auditors seeking to perform and lead QMS audits on behalf of their organisation bodies Professionals wishing to adopt a recognised methodology for conducting audits based on ISO 19011 Individuals responsible for maintaining conformity to the requirements of ISO 9001 Technical experts seeking to prepare for a QMS audit Professionals wanting to pursue a career in conformity assessment

  The IECB Certified ISO 37001 Internal Auditor training course provides the necessary knowledge and skills that enable you to perform anti-bribery management system (ABMS) audits by applying widely recognized audit principles, procedures, and techniques. About This Course   Many organizations seek competent auditors to determine whether the policies and anti-bribery controls, implemented as part of an ISO 37001-based ABMS, are effective. This training course aims to help you complete these tasks successfully and intends to reflect the importance of effective ABMS audits. Additionally, it aims to strengthen your knowledge and skills to plan and carry out ABMS audits in compliance with the guidelines for auditing management systems provided in ISO 19011 and the certification process described in ISO/IEC 17021-1. The exercises, quizzes, and case studies provided are designed to help you practice the most important aspects of an ABMS audit: ISO 37001 requirements, auditing principles, tools and techniques used to obtain evidence, leading a team of auditors, conducting interviews with auditee, reviewing documented information, drafting nonconformity reports, and preparing the final audit report. The successful completion of the training course is followed by an exam. If you pass the exam, you gain the 'Certified ISO 37001 Lead Auditor' credential which validates your professional capabilities and demonstrates your ability to audit an ABMS based on ISO 37001. Learning objectives By the end of this training course, the participants will be able to: Explain the foundational concepts and principles of an anti-bribery management system (ABMS) based on ISO 37001 Interpret the ISO 37001 requirements for an ABMS from the perspective of an auditor Evaluate the ABMS conformity to ISO 37001 requirements, in accordance with the foundational audit concepts and principles Plan, conduct, and close an ISO 37001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing Manage an ISO 37001 Internal audit programme Educational approach This training course is participant centred and contains: Theories, approaches, and best practices used in anti-bribery management system auditing Lecture sessions, which are illustrated with case studies inspired by real events and practical exercises based on a case study that includes role-playing and discussions Interaction between participants by means of questions and suggestions Course Overview Module 1 Foundational principles and concepts of an anti-bribery management system Module 2 Anti-bribery management system requirements Module 3 Foundational audit concepts and principles Module 4 Preparing an ISO 37001 audit Module 5 Conducting an ISO 37001 audit Module 6 Closing an ISO 37001 audit Module 7 Managing an ISO 37001 Internal audit programme Course Agenda Day 1: Introduction to the anti-bribery management system (ABMS) and ISO 37001 Day 2: Audit principles and the preparation for and initiation of an audit Day 3: On-site audit activities, Closing of the Audit and the Certification exam Accreditation Assessment     All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement   Prerequisites   A foundational understanding of ISO 37001 requirements for an ABMS and a comprehensive knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Provided by   This course is Accredited by NACS and Administered by the IECB Who Should Attend?   The ISO 37001 Internal Auditor training course is intended for: Auditors seeking to perform and lead ABMS audits Managers or consultants seeking to master the ABMS audit process Individuals responsible for maintaining conformity to ISO 37001 requirements in an organization Technical experts seeking to prepare for an ABMS audit Expert advisors in anti-bribery management  

  The IECB ISO 14001 Internal Auditor training course enables you to acquire the necessary competencies to conduct effective environmental management system (EMS) audits by applying widely recognized audit principles, procedures, and techniques. About This Course   This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other best practices of auditing and integrates them into a comprehensive methodology which enables you to effectively plan and conduct ISO 14001 conformity assessment audits. In addition to providing a solid theoretical foundation, this training course adopts a practical approach by incorporating examples, exercises, and quizzes that help you practice the most important aspects of conformity assessment audits, such as the interpretation of ISO 14001 requirements in the context of an audit, the application of auditing principles and methods, the utilization of approaches to evidence collection and verification, leading an audit team, drafting nonconformity reports, and preparing the final audit report. After completing the training course, you can sit for the exam. After passing the exam, you gain the 'Certified ISO 14001 Lead Auditor' credential, which validates your professional expertise and demonstrates that you have the knowledge and skills to audit environmental management systems that are based on the requirements of ISO 14001.   Learning objectives By the end of this training course, the participants will be able to: Explain the foundational concepts and principles of an environmental management system (EMS) based on ISO 14001 Interpret the ISO 14001 requirements for an EMS from the perspective of an auditor Evaluate the EMS conformity to ISO 14001 requirements, in accordance with the foundational audit concepts and principles Plan, conduct, and close an ISO 14001 compliance audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing Manage an ISO 14001 audit programme   Educational approach This training course is participant centred and: Elaborates theories, approaches, and best practices used in EMS audits Provides practical exercises which are based on scenarios inspired by real-life events Encourages interaction between the trainer and participants by means of questions and suggestions Provides quizzes consisting of stand-alone and scenario-based questions, tailored to prepare the participants for the certification exam   Course overview Module 1 Foundational principles and concepts of an environmental management system Module 2 Environmental management system requirements Module 3 Foundational audit concepts and principles Module 4 Preparing an ISO 14001 audit Module 5 Conducting an ISO 14001 audit Module 6 Closing an ISO 14001 audit Module 7 Operating an ISO 14001 audit programme   Course Agenda Day 1: Introduction to the environmental management system (EMS) and ISO 14001 Day 2: Audit principles and the preparation for and initiation of an audit Day 3: On-site audit activities, Closing of the audit and the Certification exam Provided by   This course is Accredited by NACSand Administered by the IECB Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement Prerequisites   In order to fully benefit from this training course, participants should have an understanding of environmental concepts, ISO 14001, and audit principles. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   The ISO 14001 Internal Auditor training course is intended for: Auditors seeking to conduct internal EMS audits Managers or consultants seeking to master the EMS audit process Individuals responsible for maintaining conformity to the requirements of ISO 14001 in an organization Technical experts seeking to prepare for EMS audits Expert advisors in environmental management

  ISO 45001 is the first global occupational health and safety management system standard that replaces OHSAS 18001. The IECB Certified ISO 45001 Lead Auditor training course helps in developing the necessary skillset to perform occupational health and safety management system (OH&S MS) audits by applying widely recognized audit principles, procedures, and methods.   About This Course   This training course has been developed to reflect the importance of an effective internal audit. It strengthens your knowledge and skills to plan and carry out an OH&S MS audit in compliance with the guidelines for auditing management systems provided in ISO 19011 and the certification process described in ISO/IEC 17021-1. The exercises provided for this training course are designed to help you practice the most important aspects of an OH&S MS audit: ISO 45001 requirements, auditing principles, tools and techniques used to obtain evidence, leading a team of auditors, conducting interviews with auditees, reviewing documented information, drafting nonconformity reports, and preparing the final audit report. The successful completion of the training course is followed by an exam. If you pass the exam, you gain the 'Certified ISO 45001 Internal Auditor' credential, which validates your professional capabilities and demonstrates your ability to audit an OH&S MS based on ISO 45001.   Learning objectives By the end of this training course, the participants will be able to: Explain the foundational concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an auditor Evaluate the OH&S MS conformity to ISO 45001 requirements, in accordance with the foundational audit concepts and principles Plan, conduct, and close an ISO 45001 internal audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing Manage an ISO 45001 internal audit programme   Educational approach This training course is participant centred and contains: Theories, best practices used in occupational health and safety management auditing Lecture sessions, which are illustrated with practical exercises based on a case study that includes role-playing and discussions Interactions, made between participants by means of questions and suggestions Quizzes, which are a simulation and preview of the certification exam   Course Overview Module 1 Foundational principles and concepts of an occupational health and safety management system Module 2 ISO 45001 requirements for an OH&S MS - Clauses 4 to 10 Module 3 Foundational audit concepts and principles Module 4 Preparing for an ISO 45001 audit Module 5 Conducting an internal ISO 45001 audit Module 6 Closing an ISO 45001 audit Module 7 Managing an ISO 45001 internal audit programme   Course Agenda Day 1: Introduction to OH&S MS and ISO 45001 Day 2: Audit principles and the preparation for and initiation of an audit Day 3: On-site audit activities and closing the audit, as well as the Certification exam Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement   Prerequisites   The main requirements for participating in this training course are: a foundational understanding of ISO 45001 and a comprehensive knowledge of audit principles. Provided by   This course is Accredited by NACSand Administered by the IECB What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   Auditors interested in performing OH&S MS internal audits Managers or consultants interested in advancing their knowledge of the OH&S MS audit process Internal auditors and individuals responsible for maintaining conformity to the requirements of ISO 45001 Technical experts interested in preparing for an OH&S MS audit Expert advisors in occupational health and safety management

Work Breakdown Structures: In-House Training It's amazing how often project managers begin the project planning process by making an outlined list of every task they believe will be required to complete a project and then proclaim they have created the work breakdown structure (WBS) for the project. The result is a list of hundreds, or even thousands of tasks, many of them having durations of a few days or a few hours. Essentially, what they have done is create a 'to do' list, which they then use as a 'checklist' to measure progress. This approach leads to, and even encourages, micromanagement of the resources working on the project without consideration of more critical aspects of project management such as: requirements management, risk management, procurement management, estimating, scheduling, executing, and controlling. Further, it makes it impossible to see the big picture, at levels of detail, in keeping with the needs of sponsors, clients, project and functional managers, team leaders, and project performers. Join us for this exciting program and learn how to use the WBS to make better-informed business decisions. What You Will Learn You will learn how to: Describe the need for a project WBS Describe the WBS role in the project Gain practical experience in the development, decomposition, and use of the WBS Determine the appropriate level of detail in the WBS. Explain how the WBS integrates with project requirements, risk, procurement, estimating, scheduling, and overall project execution. Provide the basic tools to enhance efficient re-use of key information in your future projects Foundation Concepts Key definitions History of the WBS Importance of the WBS Overall structure Terminology Other breakdown structures WBS tools WBS & Scope Project scope management processes Specification of the project objectives WBS design based on project deliverable WBS decomposition process and 'The 100% rule' Work Packages and Control Accounts WBS & Risk Risk management planning and WBS Risk identification to enhance the WBS Risk analysis and the WBS Risk responses and updating the WBS Implementing risk response and Monitoring risks and the WBS WBS & Estimating Use of WBS in the estimating process Components and work packages Sizing and algorithmic estimates WBS & Scheduling Component Scheduling - High-Level Milestones WBS activity decomposition WBS elements dependencies Work Package Level Schedules Responsibility assignment matrix WBS & Execution and Control Earned Value Management and tracking of work performance Progress reports, forecasts, and corrective and preventive actions used to manage work performance Necessary information to close out a project

Effective Presentation Skills: In-House Training In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges: virtual and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan

Agile is not what you do, Agile is what you become! An introduction to the essentials of Agile Scrum as a delivery method. The same learning objectives as used in central government & public sector digital delivery projects. Agile is not what you do, Agile is what you become! Since 2012, all government departments have been required to use the Agile approach to project management, to build and run new digital services. As you begin your Agile journey, one of your first challenges will be understanding the rules and roles that support Agile delivery, some of the most frequently asked questions are "Which Agile framework is applicable to our business operating model?" or, "Is the Project Manager role equivalent to that of theProduct Owner?" and, "What does a Scrum Master do?" A strong corporate culture not accustomed to the Agile mindset can also be a difficult environment in which to implement Agile methods. In some cases, the company’s culture and practices may reward non-Agile milestones while inadvertently discouraging Agile success. This intensive two-day training course combines PowerPoint presentations, informal discussions and practical exercises to introduce you to Agile Scrum as a Delivery Method, without the impending pressure of having to pass a formal certification examination. Previous experience of Agile delivery is not a pre-requisite to attending this course, although it is assumed delegates have previously attended the Primer course, or have some understanding of Agile Scrum terms and practices. This course, designed by Agile Scrum practitioners and coaches with specialist experience of working on GDS (Government Digital Service) Service Standards compliant government and public sector projects has been accredited by The CPD Certification Service and is now available outside its usual central government and public sector digital delivery setting. Who this course is for Service and Programme Managers If you are a Service Manager or Programm Manager who wants to explore the benefits of transitioning to Agile ways of working and want to understand how your existing business processes and resource landscape will fit into an Agile delivery model, then this course aims to provide you with enough information to enable you to make an informed decision. Career ambitions If you are new to Agile and your intention is to pursue a career either as an Agile Scrum Master or Agile Product Owner, you will hopefully be provided with enough knowledge to enable you to determine which role best suits your Agile career ambitions. Frequently Asked Questions How this course differs from other Agile courses Delegates will learn the 'How', not just the 'What'! This course has been designed by highly experienced Agile practitioners and coaches with specialist real-life experience of working on GDS (Government Digital Service) Service Design Standard projects. Delegates will find that the learning objectives are significantly more detailed than with other Agile courses which only focus on teaching the learning objectives of The Scrum Guide. Delegates must take the certification assessment. No! During enrolment, delegates can opt out of taking the C-ASDM certification assessment. The online Agile Scrum as a Delivery Method – Essentials course quiz is optional Absolutely! Delegates are provided access to the online Agile knowledge quiz which accompanies the Agile Scrum as a Delivery Method – Essentials course. The quiz helps delegates gauge their level of attainment but is entirely optional. Delegates can take the certification assessment without enrolling on the course. Yes! Delegates with existing Agile project delivery experience can choose to take the certification assessment without enrolling on the course. I will receive my certificate as soon as I have completed the course You will initially receive an Assessment Completion report after completing the assessment. The report details the certification status: 'Pass' or 'Fail', and includes information on which questions were answered incorrectly. Your certificate is issued by the CPD Certification Service approximately four-to six-weeks after successfully completing and passing the C-ASDM Certification Assessment. A CPD certification is recognised by employers Yes! CPD certification is recognised by private and public sector employers, and in central government departments as a valuable way to evaluate the skills of an individual, and the quality of the learning activities. Listing your CPD certification as well as the number of CPD Points you have achieved on your CV is essentially showcasing your achievements in continuing your professional development. One CPD Point is equivalent to an hour of training CPD points are units that quantify time, and the quality of learning and development activities. Delegates will earn 3 CPD Points upon successful completion of the C-ASDM Certification Assessment or 13 CPD Points after completing the two-day course. My CPD certificate will expire after three years Your certificate will not expire however, best practice suggests a renewal after three years. You can do this by enrolling on the C-ASDM course to ensure your knowledge of Agile as a Delivery Method is up to date. Service features Two-day Agile Scrum training course The course uses eCommerce and other Business Case examples for context Optional online CPD certification assessment Optional Agile knowledge quiz to help delegates gauge level of attainment Online Retrospective feedback to enable continuous course improvements. Service benefits Delegates will understand the concepts and benefits of Agile Scrum development Scrum team roles and role accountabilities INVEST-compliant User Stories and BDD formatted Acceptance Criteria Agile approach to incremental project delivery Agile artefacts and Agile reports (burn-down & burn-up charts) Agile Events & Scrum rules Comparison: Agile methodologies (Lean, XP, SAFe & Scrum) Use of Kanban for workflow management Government Digital Service (GDS) Service Standards and Service Assessment Be able to communicate the ideals of Agile to stakeholders Service Agenda General knowledge Agile Delivery 101 Scrum process and sprints Applicability of Scrum Agile Manifesto Scrum roles and accountabilities Overview of Scrum roles (Core & Ancillary) Scrum Master role and role responsibilities Scrum Product Owner role and role responsibilities Scrum team Scrum events Sprint Planning Daily Scrums Sprint Reviews Sprint Retrospectives Scrum artefacts Product Backlog Sprint Backlog Increments Scrum Reports Burn-down and Burn-up Charts Scaling Scrum Working with multiple Scrum teams Working with distributed Scrum teams GDS (Government Digital Service) Service Standards Service Assessments Risks and challenges Risks and challenges of transitioning to Agile delivery Frequently asked questions Discussion on frequently asked Agile questions Agile knowledge quiz Examples of the multiple-choice questions in the optional online quiz On-going support Email support No Telephone support No Webchat support No Online support No Community Support Yes! Delegates are offered access to our private online 'Community of Agile Scrum Practitioners'. Delegates who achieve the pass mark for CPD certification are additionally offered access to our private 'Certified Scrum Practitioners’ Guild', a private Slack community of like-minded Agile professionals.

Course Information Our extensively proven course delves into the essential stages of process and system auditing. Gain invaluable insights and direction in auditing systems and processes, spanning across global and local organisational levels. This course will assist delegates with: A practical approach for the development and conduct of process and system audits An enhanced understanding of key system audit principles, preparation, design and conduct Increased expertise, efficiency and confidence. This course is structured to encourage delegates to: Discuss and develop ideas Solve specific problems Share knowledge and experiences. By the end of the course delegates will be better able to: Design and plan more effectively to achieve their process and systems audit objectives and add value to their organisation Improve the effectiveness, focus and credibility of the audit programme Understand the key system audit principles, preparation, design and conduct Develop system audit tools to ensure more effective audit conduct and outcome Create audit strategies utilising risk management principles Prepare for inspections. Tutors Tutors will be comprised of (click the photos for biographies): Allison Jack Executive Director, Bristol Myers Squibb Rocio Castellanos Director, Pfizer Ltd Guy Houben G(C)LP Auditor, Janssen Pharmaceutical Companies of Johnson & Johnson Programme Please note timings may be subject to alteration. Day 1 08:50 Registration 09:00 Welcome and Introductions, Expectations/Challenges/Experiences A discussion to explore the range of approaches to the conduct of systems audit. 09:30 Introducing Systems Audit What is a system? Why conduct system audits? Advantages, disadvantages and challenges. 10:20 Break 10:35 Systems Audit Design and Planning Identifying the customer, setting objectives, development of the audit plan and audit tools, plans for the audit report. 12:00 Designing System Audit Tools 12:45 Lunch 13:30 System Audit Plan - Exercise 14:00 Introduction to Case Studies The objectives of the case studies are defined and process and outputs described. 14:15 Case Studies - Session 1 A first opportunity for work on case studies. Defining objectives and scope and understanding the requirements of the audit client. 15:00 Break 15:20 Case Studies - Session 1 continued 16:30 Case Studies - Feedback 17:00 Close of Day 1 Day 2 09:00 Simple System Audit Example - Introduction The objectives of the case studies are defined and process and outputs described. 09:10 Case Studies - Session 2 - A Simple System Audit Example An example of system audit applied to a simple system. 10:30 Break 10:45 A Simple System Audit Example - Case Study Feedback 11:30 Strategy Audit programme planning. 12:15 Lunch 13:00 Case Studies - Session 3 Work on delegate's case studies. 14:30 Break 14:45 Case Studies - Session 3 - Feedback 15:15 Closing remarks 15:30 Close of course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. CPD Points 14 Points Development Level Develop