4503 Numeracy courses delivered Online

[vc_row][vc_column][vc_column_text] Description: Do you work in a commercial kitchen or want to start your own oven cleaning business? This Oven Cleaning Course is ideal for professional cleaners and kitchen staff who want to be certified in knowing how to professionally clean an oven. This training course will teach you the fundamental basics of oven cleaning. You will learn about the different types of ovens including electric and gas, before moving onto understanding their working mechanisms. You will also familiarise with professional cleaning products and equipment required to clean an oven. This online course will take you step-by-step through methods and techniques of cleaning different kinds of ovens. There will also be a focus on common household products like newspaper or salt, that you can use to clean your domestic oven. Finally, this course addresses health and safety issues and ways to start a professional oven cleaning business. So why wait! Take advantage and get this amazing course today. Who is Oven Cleaning Course for? People interested in learning about oven cleaning in order to promote health and safety Professionals seeking to learn more about how to clean ovens for job related reasons Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Oven Cleaning Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Professional cleaners Chef Kitchen cleaners Restaurant owners Cleaning business owner. [/vc_column_text][/vc_column][/vc_row] Oven Cleaning Course What is Oven? 00:15:00 Types of Ovens 00:15:00 Mechanism of Oven 00:15:00 Oven Cleaning Equipment's 00:15:00 Oven Cleaning Methods & Techniques 00:15:00 Oven Cleaning Tricks 00:15:00 Cleaning Commercial Ovens 00:15:00 Chemical Safety 00:15:00 Health & Safety: Oven Cleaning Tips 00:15:00 Starting Cleaning Business 00:15:00 Mock Exam Mock Exam- Oven Cleaning Course 00:20:00 Final Exam Final Exam- Oven Cleaning Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course overview Proper nutrition is essential for athletes' general health and training needs. It boosts sports performance and helps in immune system maintenance. If you wish to get started on your path to become a sports nutritionist, this Online Sports Nutrition Course is just the right course for you.  Sports nutritionists are constantly in great demand. This Online Sports Nutrition Course will introduce you to the role of a Nutritionist and give you the confidence to become one. You will develop a comprehensive understanding of the human digestive system and have a solid grasp of micronutrients and macronutrients. You will learn about the nutrition requirements for adults and various groups and discover how to meet your clients' nutritional needs. Moreover, you will explore the steps to assist your clients with weight loss and weight management.  Learning outcomes Familiarize yourself with the roles and responsibilities of a Sports Nutritionist. Determine the significance of a healthy digestive system Understand how micronutrients and macronutrients work together Learn to identify the nutritional requirements for adults and various groups Explore what makes a healthy diet Be able to help your clients reach their fitness goals Who is this course for This Online Sports Nutrition Course is ideal for aspiring professionals who want to learn about nutrition in preparation for a career as a Nutritionist or Sports Nutritionist. The training is also suitable for those who want to eat nutritious meals and control and manage their weight. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. The PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The valuable Online Sports Nutrition Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Sports Nutritionist Fitness instructors Sports coaches Community workers Sports facility staff Online Sports Nutrition Course Module 01: Introduction to Nutrition 00:16:00 Module 02: The Role of Nutritionist 00:22:00 Module 03: The Digestive System 00:21:00 Module 04: Nutrients for Life - Macronutrients 00:20:00 Module 05: Nutrients for Life - Micronutrients 00:20:00 Module 06: Nutrition Requirements for Adults and Various Groups 00:19:00 Module 07: Healthy Dieting 00:20:00 Module 08: Weight Control Management 00:17:00 Module 09: Weight Loss Management 00:20:00 Module 10: The Day of Competition 00:18:00 Module 11: Replacing Nutrients After Competition 00:10:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Are you having a hard time in work-life balance or you just need to survive work stress? This course will help you the right work-life balance to ensure yours and your company's success. Description: Working can be quite stressful, especially when don't know how to balance your time. Anyone who wants to become successful must combat stress, and this is what this course is for. Know how to recognize the signs of an unbalanced life and find a solution. Through this course, you will improve your time management skills and learn how to set goals. Explore the most effective work methods suitable for you. Learning all of these will help you manage stress and create a perfect work-life balance. Who is the course for? Entrepreneurs or anyone who is interested in setting up their own business. People who have an interest in knowing how risk management works Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Balancing Work-Life course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Consultant Entrepreneur Professionals Team Leader. Level 2 Certificate in Balancing Work-Life Module One - Getting Started 00:30:00 Module Two - Benefits of a Healthy Balance 01:00:00 Module Three - Signs of an Imbalance 01:00:00 Module Four - Employer Resources 00:30:00 Module Five - Tips in Time Management 00:30:00 Module Six - Goal Setting 00:30:00 Module Seven - Optional Ways to Work 01:00:00 Module Eight - At Work 01:00:00 Module Nine - At Home 01:00:00 Module Ten - Stress Management 01:00:00 Module Eleven - Working in a Home Office 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Level 2 Certificate in Balancing Work-Life- Activities 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview The success of a product or service can be amplified or ruined based on the demand of that product. Learn how you can understand what your customers want from this KYC, AML, and Data Privacy Regulations Course.  This KYC, AML, and Data Privacy Regulations Course will give you a clear understanding of customer demand and needs. You will also learn the importance of data privacy. This course will prepare you to handle money laundering cases and protect you from fraud. This course is for everyone. You don't need any prior knowledge or certification to understand this course. The course lessons are designed so that you can understand the topics easily. This course is especially helpful for those who come into contact with the customers for their work and need to understand them. Learning Outcomes Get to know about KYC principles Learn about the customer due diligence Familiarize with anti-money laundering and AML procedures Know the data privacy regulations for business operations in the United Kingdom Be able to maintain these regulations in your industry Learn different methods for carrying out KYC and AML Get a clear understanding of the future of KYC compliance Who is this course for? This KYC, AML, and Data Privacy Regulations Course is ideal for those who want to understand the customers requirement and establish their business. You will get a clear idea about customer requirements and data privacy from this course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path KYC, AML, and Data Privacy Regulations Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Data Security Professionals Sales Executives Managers Managing Directors Business Owners Entrepreneurs Marketing Executives Product Designers Module 01: Introduction to KYC Introduction to KYC 00:33:00 Module 02: Customer Due Diligence Customer Due Diligence 00:23:00 Module 03: AML (Anti-Money Laundering) AML (Anti-Money Laundering) 00:31:00 Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom 00:23:00 Module 05: Regulations to be Complied by Industries Regulations to be Complied by Industries 00:22:00 Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Methods for carrying out KYC and AML and the Future of KYC Compliance 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Hybrid electric vehicles are replacing regular fuel-run vehicles. As they are more convenient and environmentally friendly, the hybrid vehicle industry is growing fast. The Hybrid and Electric Vehicles Engineering Course is here to teach you the basics of HEVs and help you become a part of this expanding sector. In the Hybrid and Electric Vehicles Engineering Course, you will understand the basic principles of hybrid electric vehicles. You will identify the motives behind the growth of this industry. The highly informative modules will educate you on different hybrid vehicles. The course will discuss the degree of hybridization in detail. You will learn about engine, motor, motor efficiency, generator and power split device and other core components of HEVs. You will receive a clear understanding of the regenerative system from the lessons. The Hybrid and Electric Vehicles Engineering Course will enrich your knowledge about HEVs and equip you with the ability to pursue a career in this industry. Join the course and open yourself to new possibilities. Learning Outcomes Understand the reasons behind the rise of hybrid electric vehicles Familiarize yourself with the structure of different hybrid electric vehicles Enrich your knowledge about the degree of hybridization Learn about the core elements of HEVs Deepen your understanding of the regenerative system Who is this course for? This Hybrid and Electric Vehicles Engineering Course is for automobile enthusiasts.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Hybrid and Electric Vehicles Engineering Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Automobile Engineer Introduction Introduction 00:02:00 Key Motivations for HEVs Rise 00:05:00 Types of Hybrid Electric Vehicles What is HEV & world famous models 00:02:00 Architecture of Hybrid Electric vehicles 00:08:00 Parallel Hybrid Vehicles 00:06:00 Other types of Architecture 00:07:00 Degree of Hybridisation Modes of Operation 00:10:00 Components of HEVs Engine & Motor 00:03:00 Motor Efficiency 00:04:00 Generator & Power Split Device 00:03:00 Battery storage systems 00:06:00 Regenerative Systems Fundamentals of Regenerative Braking 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you aware of the status of your mental health? Do you know the importance of taking care of your mind to be able to have self-development? Are you someone who struggles with your mind and other people who struggle with this? Then this course will help you in your needs! Description: Having clear and sound mind will make a difference if we want to become successful and this will be possible if our educators help us. They are the ones who helped us how to use our mind. Luckily, this course will focus on the importance of educational leaders, and you will have to see the clearness of your development plans. You have to avoid wasting time on things that do not matter. Then this course will help you with that! Moreover, this course will help you with the intellectual problems of the college freshman, and you will be given lecture notes so that it will be easier for you to operate. You will also be taught how to take notes properly and what are the brain actions during the study. It is also important to know how to form study habits and always have an active imagination. Who is the course for? Professional Educator who wants to know how to teach people how to use their mind. People who have an interest in becoming a teacher and learn how to use your mind. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. How to Use Your Mind INTELLECTUAL PROBLEMS OF THE COLLEGE FRESHMAN 00:30:00 NOTE-TAKING 01:00:00 BRAIN ACTION DURING STUDY 00:30:00 FORMATION OF STUDY-HABITS 01:00:00 ACTIVE IMAGINATION 01:00:00 FIRST AIDS TO MEMORY; IMPRESSION 01:00:00 SECOND AIDS TO MEMORY: RETENTION, RECALL AND RECOGNITION 00:15:00 CONCENTRATION OF ATTENTION 00:30:00 HOW WE REASON 01:00:00 EXPRESSION AS AN AID IN STUDY 00:30:00 HOW TO BECOME INTERESTED IN A SUBJECT 01:00:00 THE PLATEAU OF DESPOND 01:00:00 MENTAL SECOND-WIND 01:00:00 EXAMINATIONS 01:00:00 BODILY CONDITIONS FOR EFFECTIVE STUDY 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Diploma in Housekeeping Management course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Diploma in Housekeeping Management Course for? This Diploma in Housekeeping Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Diploma in Housekeeping Management Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:23:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 03: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 04: Management of Service Quality in the Hospitality Industry Management of Service Quality in the Hospitality Industry 00:20:00 Module 05: Customer Satisfaction Customer Satisfaction 00:23:00 Module 06: E-Hospitality and Technology E-Hospitality and Technology 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Understanding a problem properly and creatively can create new opportunities for your business. Learn how to solve problems creatively from this Creative Problem Solving and Decision Making course and boost your personal growth today.  In this Creative Problem Solving and Decision Making course, you will learn the importance of creative problem solving and decision making. You'll understand how decision making works, problem-solving steps, thinking outside the box and many other techniques. This course will teach you the aspects of creative problem-solving. Problem-solving is necessary for any work. Your problem-solving skill can help you ride the ladder in your career and personal growth. So, learn how you can solve your problems creatively today from this course. Learning Outcomes Learn how to break a problem into small pieces Understand why organizations need to be creative with their problem solving and decision making Familiarize with the steps of problem-solving Learn why decision making is important Know about the benefits realization approach to problem-solving Be able to think outside the box Familiarize with tools that will help to solve problems creatively Who is this course for? This course will be helpful for anyone who needs decision making and problem-solving skills in their life. This course will help to understand a problem and finding a creative solution for that. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Creative Problem Solving and Decision Making is a useful qualification to possess and would be beneficial for any related profession or industry such as: Entrepreneurs Business Owners Managing Directors Administrators Team Leaders Unit 01: Thinking Styles and the structure for problem solving and decision making Introduction to Problem Solving and Decision Making Creatively 00:02:00 Thinking Styles in decision making 00:08:00 Steps to Creative Problem Solving and Decision Making 00:10:00 Analyse the Problem 00:08:00 Analysing Performance Data 00:06:00 Unit 02: Generate and Test Ideas Generate Ideas 00:05:00 Test the Solutions and Decide 00:04:00 Benefits Realisation Introduction 00:01:00 Problem Solving using Benefits Realisation 00:10:00 Thinking outside the Box 00:01:00 Thank you for completing the course 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Improve your communication with our Presentation Skills course. Learn how to engage your audience, deliver your message clearly, and boost your confidence in public speaking.

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00