4500 Numeracy courses in Cardiff delivered Online

Overview Heritage holds the story of our past and bears witness to the evolution of time. Thus, we must protect our heritage at any cost. Learn how to save and manage the relics of history with our Cultural Heritage Management Course.  This course is divided into easy-to-follow modules, with each module packed with valuable information. In this course, you will learn about the concepts and types of cultural heritage management. The course will educate you on the legal framework for heritage protection and the process of conservation and prevention. Along with that the course will cover lessons on community engagement and heritage tourism as well. Course Preview Learning Outcomes Understand the definition and types of cultural heritage management Familiarise yourself with the legal framework for heritage protection Learn about the conservation and prevention methods Enhance your knowledge of community engagement Heritage tourism and interpretation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Heritage Management Heritage Conservation Community Engagement Who Should Take This Cultural Heritage Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Cultural Heritage Management Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Cultural Heritage Management Course will equip you with effective skills and abilities and help you explore career paths such as  Conservation Specialist Cultural Heritage Manager Heritage Educator Policy Advisor or Consultant Module 01: Introduction to Cultural Heritage Management Introduction to Cultural Heritage Management 00:17:00 Module 02: Understanding Heritage Value Understanding Heritage Value 00:18:00 Module 03: Legal Framework for Heritage Protection Legal Framework for Heritage Protection 00:16:00 Module 04: Conservation and Preservation Methods Conservation and Preservation Methods 00:19:00 Module 05: Community Engagement and Education Community Engagement and Education 00:19:00 Module 06: Heritage Tourism and Interpretation Heritage Tourism and Interpretation 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Every organisation have some responsibility to society and the environment. Learn about these responsibilities and how organisations can fulfil them with our Corporate Social Responsibility Training. This course will provide an overview of CSR and help you establish a solid foundation in this area. Through the course, you will be able to learn about the core principles of CSR. from the course, you will receive a clear understanding of stakeholder and societal contracts. In addition, the course will introduce you to the strategies for implementing CSR. Furthermore, the course will show you how to measure the performance and prepare the report. After the completion of this course, you will receive a certificate of achievement. This certificate will enhance your employability in the corporate world. Enrol now! Course Preview Learning Outcomes Understand the concepts of Corporate Social Responsibility Enhance your knowledge about the stakeholders and societal contract Develop the ability to implement CSR Grasp the strategies for performance evaluation and performance reporting Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Implementation of CSR Performance evaluation Performance management Who Should Take This Corporate Social Responsibility Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Corporate Social Responsibility Training Certification After completing and passing the Corporate Social Responsibility Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Corporate Social Responsibility Training will equip you with effective skills and abilities and help you explore career paths such as  CSR Manager Sustainability Analyst Environmental Compliance Specialist Community Relations Officer CSR Module 01: Introduction To Corporate Social Responsibility Introduction to Corporate Social Responsibility 00:24:00 CSR Module 02: Stakeholders & The Social Contract Stakeholders _ the social contract 00:15:00 CSR Module 03: A Sustainable Perspective A Sustainable Perspective 00:15:00 CSR Module 04: Implementing CSR Implementing CSR 00:20:00 CSR Module 05: Performance Evaluation And Performance Reporting Performance Evaluation and Performance Reporting 00:17:00 Assignment Assignment - CSR - Corporate Social Responsibility 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

There can be accidents at any work environment, and with our Diploma in Workplace Safety course you will learn how to maintain a safety at work place and create and implement an effective safety plan that will prevent injuries and protect your employees.  Description: The most difficult task for any business owner is to provide safety at the workplace. Through this course, you will learn about the roles and duties of a manager or a business owner towards their employees related to its security. You will also learn about the methods of promoting and enforcing safety standards and the advantages of applying the health and safety policies at the workplace. Who is this course for? This course is designed for professionals, employees and managers in different industries. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Workplace Safety will be very beneficial and helpful, especially to the following careers: Safety officer. Health, safety and security advisor. Safety promotion prevention specialist. Business owners. Business managers. Counselor. Diploma in Workplace Safety Module One - Getting Started 00:30:00 Module Two - An Overview 00:30:00 Module Three - Types of Hazards 00:30:00 Module Four - Managers Role 00:30:00 Module Five - Training 01:00:00 Module Six - Stress Management 01:00:00 Module Seven - Workplace Violence 00:30:00 Module Eight - Identifying Your Company Hazards 00:30:00 Module Nine - Drug & Alcohol Abuse 01:00:00 Module Ten - Writing the Safety Plan 00:30:00 Module Eleven - Implement the Plan 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Diploma in Workplace Safety 00:20:00 Final Exam Final Exam- Diploma in Workplace Safety 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Regardless of whether you are considering to start a profession outside as a gardening expert or you are as of now working in the business and are considering beginning your own garden organization, then the Vegetable Gardening Diploma is the right course for you to undertake. This course is packed with the fundamentals of gardening that helps you turn your hobby into a successful business. Who is the course for? Anyone who wants to learn the basics of gardening to start a new profession. Experienced gardeners who want to who want to improve their backyard gardens. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Gardening professionals Garden center employee Arborist. Vegetable Gardening Module 01: Introduction 00:15:00 Module 02: Soil 00:25:00 Module 03: Fertilisers, Manures, and Compost 00:25:00 Module 04: Planning Your Garden (Part-1) 00:35:00 Module 05: Planning Your Garden (Part-2) 00:20:00 Module 06: Clearing Ground and Preparing Soil 00:45:00 Module 07: Seeding and Planting 00:30:00 Module 08: Raising Plants under Cover 00:25:00 Module 09: Keeping the Garden Healthy 00:35:00 Module 10: Hands on Training: Sowing and Growing (Part-1) 00:35:00 Module 11: Hands on Training: Sowing and Growing (Part-2) 00:35:00 Module 12: Container Gardening 00:40:00 Module 13: Indoor Edible Garden (Part-1) 00:40:00 Module 14: Indoor Edible Garden (Part-2) 00:25:00 Module 15: Hydroponic Gardens: Hands on Training (Part-1) 00:40:00 Module 16: Hydroponic Gardens: Hands on Training (Part-2) 00:35:00 Mock Exam Mock Exam - Diploma in Vegetable Gardening 00:20:00 Final Exam Final Exam - Diploma in Vegetable Gardening 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Through this course, you will learn the necessary skill that allows managers to connect with their employees on an emotional level and motivate them to focus on their work and how to reach their personal and company goals. This will be a key tool to guide your progress in the days, weeks, months, and years to come. In this course, you will learn the necessary skills, knowledge, and information of attention management.  Who is the course for? Professionals or employees who want to learn about attention management People who have an interest in knowing more about attention management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Attention Management Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Director Manager Team Leader Top Executive. Attention Management Diploma Module One - Getting Started 00:30:00 Module Two - Introduction to Attention Management 00:30:00 Module Three - Types of Attention 01:00:00 Module Four - Strategies for Goal Setting 01:00:00 Module Five - Meditation 01:00:00 Module Six - Training Your Attention 01:00:00 Module Seven - Attention Zones Model 01:00:00 Module Eight - SMART Goals 01:00:00 Module Nine - Keeping Yourself Focused 01:00:00 Module Ten - Procrastination 01:00:00 Module Eleven - Prioritizing Your Time 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Attention Management- Activities 00:00:00 Mock Exam Mock Exam- Attention Management Diploma 00:20:00 Final Exam Final Exam- Attention Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: In case you're searching for an awesome bonding activity to get the family together, then outside Fly Fishing is a game that your entire family can take an interest in. This activity can be played by all so you wouldn't worry that younger or the older generation will feel out of place when playing. To be able to maximize the bonding of your family, you can take this course as an introductory course for fly fishing. In this course, you will know about the terminologies in fly fishing and what are the gears needed. You will also know the casting basics and the fly fishing ethics. Who is the course for? Fly fishing professionals to learn about the current market trend and feedback from the customers themselves. Anyone who wants to experience fly fishing. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Fly Fishing is a useful qualification to possess, and would be beneficial for the following careers: Fly Anglers Fly Fishing Guide. Chapter-01 Introduction 00:15:00 Chapter-02 Terminology 00:30:00 Chapter-03 Getting the Gear 00:30:00 Chapter-04 Putting Together Your Rod & Reel 00:30:00 Chapter-05 Knots 00:30:00 Chapter-06 CASTING BASICS 01:00:00 Chapter-07 D-I-Y Flies 00:30:00 Chapter-08 Where the Fish Are 00:30:00 Chapter-09 Destinations 00:30:00 Chapter-10 Fly Fishing Ethics 00:30:00 Chapter-11 Conclusion 00:15:00 Mock Exam Mock Exam- Diploma in Fly Fishing 00:20:00 Final Exam Final Exam- Diploma in Fly Fishing 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Dyslexia Awareness for Teachers In the United Kingdom, an estimated 10% of the population is affected by dyslexia, a learning difference that can impact individuals throughout their lives. As an educator, you must equip yourself with the knowledge and tools to support students with dyslexia effectively. Our 'Dyslexia Awareness for Teachers' course is designed to empower you with the expertise needed to make a meaningful difference in the lives of these students. At the beginning of the Dyslexia Awareness for Teachers course, you will explore the various symptoms of dyslexia, including mixing up letters in words, poor time management, pronunciation challenges, and difficulties holding a pencil correctly. Moreover, you'll gain insight into the different types of dyslexia, such as auditory, visual, deep, surface, and maths-related, enabling you to tailor your teaching methods to individual needs. Diagnosing dyslexia and recognizing its impact on social interactions, attention, and motor skills are crucial aspects covered in the course. You'll also learn how dyslexia affects writing, spelling, and academic performance. As you move through the Dyslexia Awareness for Teachers course, you will discover how structured cumulative approaches, person-centred strategies, and physiological interventions can help dyslexic students thrive. Our Dyslexia Awareness for Teachers course will ensure you are well-versed in these legal provisions and can navigate them confidently.  Enrol in 'Dyslexia Awareness for Teachers' today and make a lasting impact on the lives of dyslexic students in your classroom. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1: Introduction to Dyslexia Introduction to Dyslexia 00:16:00 Module 2: Dyslexia and Learning Difficulties Dyslexia and Learning Difficulties 00:17:00 Module 3: Dyslexia in the School Dyslexia at School 00:21:00 Module 4: Cognitive Approaches in Dyslexia Cognitive Approaches in Dyslexia 00:15:00 Module 5: Law for Dyslexia The Laws Relating to Dyslexia 00:12:00

***With this Minute Writing Course for Teachers, get a Personal Hygiene Course completely FREE and prevent yourself from being infected by Coronavirus and other contagious diseases.*** Minute Writing Course for Teachers is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Minute Writing Course for Teachers and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 3 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Numeracy and IT Desire for entrepreneurship Over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Minute Writing Introduction to Minute Writing 00:22:00 Module 02: Preparation for Minute Taking Preparation for Minute Taking 00:25:00 Module 03: The Meeting Structure The Meeting Structure 00:18:00 Module 04: Minute Meeting, Decision and Action Minute Meetings, Decisions and Actions 00:20:00 Module 05: Roles and Responsibility of Minute Taker Roles and Responsibility of Minute Taker 00:28:00 Module 06: Tips for Minute Taking Tips for Minute Taking 00:23:00 Module 07: Technology in Minute Taking Technology in Minute Taking 00:14:00 Module 08: Building Confidence Building Confidence 00:15:00

Description:  InfoPath 2010 is created by Microsoft to help you and other professionals to have a software application for designing, distributing, filling and submitting electronic forms containing structured data. In this course, you will learn the necessary skills, knowledge, and information about InfoPath Designer 2010 which will teach you how to operate the slide show while you deliver your presentation. Know how to use InfoPath's Available Form Templates window and the interface. Who is the course for? Professionals who want to learn about the basic features of Microsoft InfoPath 2010 People who have an interest in knowing the essentials in Microsoft InfoPath 2010 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft InfoPath for Beginners course would be beneficial for any type of professions or careers such as: Administrative Assistant Executive Assistant Office Administrator Office Manager Personal Assistant Secretary Senior Manager. Microsoft InfoPath for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing InfoPath 01:00:00 Module Three - Using the InfoPath Filler 2010 01:00:00 Module Four - Designing a Form Framework 01:00:00 Module Five - Adding Labels 01:00:00 Module Six - Adding Controls 01:00:00 Module Seven - Formatting Controls 01:00:00 Module Eight - Working with Data Sources 01:00:00 Module Nine - Creating a View 01:00:00 Module Ten - Finishing the Form 01:00:00 Module Eleven - Distributing Your Form 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft InfoPath for Beginners 00:00:00 Mock Exam Final Exam Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00