4500 Numeracy courses in Cardiff delivered Online

Overview Pharmacology is the study of drugs and chemicals, and their effects on living organisms. By studying pharmacology, you can improve existing medicines, discover new ones and help people live healthier lives.  This Pharmacology Course will educate you on the fundamental principles of pharmacology. Here, you'll learn about the different types of pharmacology, such as neuropharmacology, cardiovascular pharmacology, and endocrine pharmacology. Again, our lecture on toxicology will teach you how to determine the harmful effects of medications and chemicals on biological systems and the methods to prevent them. The course also covers how different medicines work, how our body responds to them and how the effectiveness of drugs can change over time. Course Preview Learning Outcomes Learn pharmacology to understand how and why drugs work Discover the different types of pharmacology and their uses Understand what chemotherapy is in pharmacology Find a comprehensive guide on inflammation and immune pharmacology Realise the importance of toxicology in promoting public safety Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Pharmacology Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Pharmacology Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certification After completing and passing the Pharmacology Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ The Pharmacology Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Pharmacy Assistant Care Worker Support Worker Healthcare Assistant Nursing Adult Carer Module 01: Fundamental Principles Of Pharmacology Fundamental Principles of Pharmacology 00:23:00 Module 02: Drug Development And Regulation Drug Development and Regulation 00:15:00 Module 03: Neuropharmacology Neuropharmacology 00:15:00 Module 04: Cardiovascular Pharmacology Cardiovascular Pharmacology 00:20:00 Module 05: Endocrine Pharmacology Endocrine Pharmacology 00:22:00 Module 06: Chemotherapy Chemotherapy 00:19:00 Module 07: Inflammation And Immune Pharmacology Inflammation and Immune Pharmacology 00:14:00 Module 08: Toxicology Toxicology 00:17:00 Assignment Assignment - Pharmacology 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview From small cuts to serious infections, working with sharp needles and other objects can cause many accidents. Hence, those who are working with sharps must learn about the proper use and disposal. Our Sharps Training course is the ideal place to grasp the proper strategies for using sharp objects. The course will describe the regulations to follow while working with sharps. You will receive lessons on the safe handling procedures. In addition, the course will educate you on the risks associated with needles and other sharps. You will also get a chance to learn about proper disposal methods. This course will play a significant role in ensuring safety and developing a secure work environment. So, enrol today and start learning! Course Preview Learning Outcomes Familiarise yourself with the regulations concerning Sharps Get introduced to the safe handling procedures Develop the ability to reduce the associated risks Understand how to dispose of sharps safely Learn about the duties and responsibilities of the personal Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Safe Handling of Sharps Risk Reduction Safe Disposal Who Should Take This Sharps Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge Are There Any Entry Requirements? This Sharps Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Sharps Training course will equip you with effective skills and abilities and help you explore career paths such as  Healthcare workers Waste Management Professional Lab Technician Module 01:Introduction to Sharps Introduction to Sharps 00:09:00 Module 02:Duties and Responsibilities of Personnel Duties and Responsibilities of Personnel 00:08:00 Module 03:Reducing the Associated Risks Reducing the Associated Risks 00:12:00 Module 04:Regulations Concerning Sharps Regulations Concerning Sharps 00:07:00 Module 05: Safe Disposal of Sharps Safe Disposal of Sharps 00:08:00 Module 06:Safe Handling Procedures Safe Handling Procedures 00:11:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Stroke, coma, blood cot and many other things can happen due to brain injuries. Hence, this is something we should never take lightly. Understand how to make people aware of brain injuries and take effective measures to reduce and prevent them with our Awareness of Brain Injury and Concussion course. This course is designed to provide you with an overall understanding of brain injuries and concussions. Through the informative modules, you will learn the strategies to raise awareness on this subject. Moreover, the course will allow you to gather knowledge about sports related concussions. By the end of the course, you will learn about the rehabilitation process and prevention planning. Course Preview Learning Outcomes Get a detailed understanding of brain injuries Understand how to raise concussion awareness Learn about acquired brain injuries and sports-related concussion Know how to assist in the rehabilitation process Grasp the skills required for prevention planning Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Awareness raising Assisting rehabilitation Risk prevention Who Should Take This Awareness of Brain Injury and Concussion? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Awareness of Brain Injury and Concussion course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Awareness of Brain Injury and Concussion Certification After completing and passing the Awareness of Brain Injury and Concussion course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Awareness of Brain Injury and Concussion will equip you with effective skills and abilities and help you explore career paths such as  First-aiders Sports coaches Athletes Medical professionals Module 01: Introduction To Brain Injury Introduction to Brain Injury 00:15:00 Module 02: Concussion Awareness Concussion Awareness 00:15:00 Module 03: Acquired Brain Injury Acquired Brain Injury 00:17:00 Module 04: Sports-Related Concussion And Brain Injury Sports-related Concussion and Brain Injury 00:18:00 Module 05: Rehabilitation Rehabilitation 00:17:00 Module 06: Prevention Prevention 00:13:00 Assignment Assignment - Brain - Injuries & Concussion 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview The food that provides the fuel for our body can turn against us if hygiene is overlooked. Learn the key skills and expertise to prepare and serve safe and hygienic food with our Food Hygiene Level 1 course. This course aims to educate you on core areas of food hygiene management.  In this course you will get the chance to acquire an overall understanding of food hygiene. The course will educate you on food contamination, food poisoning and other foodborne illnesses. Here, you will get to grasp a solid understanding of the waste disposal, cleaning and disinfection process. Furthermore, you will know how to maintain personal hygiene while preparing for food. Along with valuable skill sets, you will also receive a certificate of achievement. This certificate will boost your employability in the food industry. Join now! Course Preview Learning Outcomes Get an overall understanding of food safety Learn about food contamination and foodborne illnesses Understand the process of waste disposal, cleaning and disinfection process Know how to maintain personal hygiene Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Food Safety Management Personal Hygiene Management Who Should Take This Food Hygiene Level 1 Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Food Hygiene Level 1 course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Food Hygiene Level 1 course will equip you with effective skills and abilities and help you explore career paths such as  Chef Food Safety Officer Restaurant Stuff Caterer Restaurant Owner Module 01:Introduction to Food Safety Introduction to Food Safety 00:07:00 Module 02: Contamination Contamination 00:14:00 Module 03:Food Poisoning and other illnesses Food Poisoning and other illnesses 00:11:00 Module 04:Personal Hygiene Personal Hygiene 00:11:00 Module 05: Waste Disposal, Cleaning and Disinfection Waste Disposal, Cleaning and Disinfection 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Islamic financial institutions work under socio-religious guidelines, which forbid charging and paying interests and making impermissible transactions. By following Islamic financial practices, banks can improve their economic conditions and stay safe from global financial crises.  The Islamic Finance Online Course will teach you how to manage money following the moral principles of Islam. It will introduce you to the various financial activities that comply with Shariah (Islamic law). Then, it will teach you about the ethical principles guiding financial institutions. The course will also educate you about the risks in Islamic finance and the various risk management strategies to overcome them. Finally, you'll learn about Takaful insurance and how it operates. Course Preview Learning Outcomes Deepen your understanding of the Islamic financial system Identify the main principles governing Islamic economic activities Understand what risk management is in Islamic finance Discover the ethical practices in Islamic finance Learn about Takaful insurance and how it works Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Islamic Finance Online Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Islamic Finance Online Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certification After completing and passing the Islamic Finance Online Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ Islamic Finance Online Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Islamic Finance Consultant Sharia Compliance Officer Islamic Funds Manager Takaful Specialist Islamic Banking Analyst Module 01: Fundamentals Of Islamic Finance Fundamentals of Islamic Finance 00:26:00 Module 02: Ethics And Principles Of Islamic Finance Ethics and Principles of Islamic Finance 00:20:00 Module 03: Islamic Funds And Risk Management Islamic Finance in Practice 00:17:00 Module 04: Takaful Takaful 00:22:00 Module 05: Islamic Finance In Practice Islamic Funds and Risk Management 00:35:00 Module 06: Islamic Finance In The UK Islamic Finance in the UK 00:25:00 Assignment Assignment - Finance - Islamic Finance 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: In case you're searching for an awesome bonding activity to get the family together, then outside Fly Fishing is a game that your entire family can take an interest in. This activity can be played by all so you wouldn't worry that younger or the older generation will feel out of place when playing. To be able to maximize the bonding of your family, you can take this course as an introductory course for fly fishing. In this course, you will know about the terminologies in fly fishing and what are the gears needed. You will also know the casting basics and the fly fishing ethics. Who is the course for? Fly fishing professionals to learn about the current market trend and feedback from the customers themselves. Anyone who wants to experience fly fishing. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Fly Fishing is a useful qualification to possess, and would be beneficial for the following careers: Fly Anglers Fly Fishing Guide. Chapter-01 Introduction 00:15:00 Chapter-02 Terminology 00:30:00 Chapter-03 Getting the Gear 00:30:00 Chapter-04 Putting Together Your Rod & Reel 00:30:00 Chapter-05 Knots 00:30:00 Chapter-06 CASTING BASICS 01:00:00 Chapter-07 D-I-Y Flies 00:30:00 Chapter-08 Where the Fish Are 00:30:00 Chapter-09 Destinations 00:30:00 Chapter-10 Fly Fishing Ethics 00:30:00 Chapter-11 Conclusion 00:15:00 Mock Exam Mock Exam- Diploma in Fly Fishing 00:20:00 Final Exam Final Exam- Diploma in Fly Fishing 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Through this course, you will learn the necessary skill that allows managers to connect with their employees on an emotional level and motivate them to focus on their work and how to reach their personal and company goals. This will be a key tool to guide your progress in the days, weeks, months, and years to come. In this course, you will learn the necessary skills, knowledge, and information of attention management.  Who is the course for? Professionals or employees who want to learn about attention management People who have an interest in knowing more about attention management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Attention Management Diploma Course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Director Manager Team Leader Top Executive. Attention Management Diploma Module One - Getting Started 00:30:00 Module Two - Introduction to Attention Management 00:30:00 Module Three - Types of Attention 01:00:00 Module Four - Strategies for Goal Setting 01:00:00 Module Five - Meditation 01:00:00 Module Six - Training Your Attention 01:00:00 Module Seven - Attention Zones Model 01:00:00 Module Eight - SMART Goals 01:00:00 Module Nine - Keeping Yourself Focused 01:00:00 Module Ten - Procrastination 01:00:00 Module Eleven - Prioritizing Your Time 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Attention Management- Activities 00:00:00 Mock Exam Mock Exam- Attention Management Diploma 00:20:00 Final Exam Final Exam- Attention Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

There can be accidents at any work environment, and with our Diploma in Workplace Safety course you will learn how to maintain a safety at work place and create and implement an effective safety plan that will prevent injuries and protect your employees.  Description: The most difficult task for any business owner is to provide safety at the workplace. Through this course, you will learn about the roles and duties of a manager or a business owner towards their employees related to its security. You will also learn about the methods of promoting and enforcing safety standards and the advantages of applying the health and safety policies at the workplace. Who is this course for? This course is designed for professionals, employees and managers in different industries. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Workplace Safety will be very beneficial and helpful, especially to the following careers: Safety officer. Health, safety and security advisor. Safety promotion prevention specialist. Business owners. Business managers. Counselor. Diploma in Workplace Safety Module One - Getting Started 00:30:00 Module Two - An Overview 00:30:00 Module Three - Types of Hazards 00:30:00 Module Four - Managers Role 00:30:00 Module Five - Training 01:00:00 Module Six - Stress Management 01:00:00 Module Seven - Workplace Violence 00:30:00 Module Eight - Identifying Your Company Hazards 00:30:00 Module Nine - Drug & Alcohol Abuse 01:00:00 Module Ten - Writing the Safety Plan 00:30:00 Module Eleven - Implement the Plan 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Diploma in Workplace Safety 00:20:00 Final Exam Final Exam- Diploma in Workplace Safety 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Regardless of whether you are considering to start a profession outside as a gardening expert or you are as of now working in the business and are considering beginning your own garden organization, then the Vegetable Gardening Diploma is the right course for you to undertake. This course is packed with the fundamentals of gardening that helps you turn your hobby into a successful business. Who is the course for? Anyone who wants to learn the basics of gardening to start a new profession. Experienced gardeners who want to who want to improve their backyard gardens. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Gardening professionals Garden center employee Arborist. Vegetable Gardening Module 01: Introduction 00:15:00 Module 02: Soil 00:25:00 Module 03: Fertilisers, Manures, and Compost 00:25:00 Module 04: Planning Your Garden (Part-1) 00:35:00 Module 05: Planning Your Garden (Part-2) 00:20:00 Module 06: Clearing Ground and Preparing Soil 00:45:00 Module 07: Seeding and Planting 00:30:00 Module 08: Raising Plants under Cover 00:25:00 Module 09: Keeping the Garden Healthy 00:35:00 Module 10: Hands on Training: Sowing and Growing (Part-1) 00:35:00 Module 11: Hands on Training: Sowing and Growing (Part-2) 00:35:00 Module 12: Container Gardening 00:40:00 Module 13: Indoor Edible Garden (Part-1) 00:40:00 Module 14: Indoor Edible Garden (Part-2) 00:25:00 Module 15: Hydroponic Gardens: Hands on Training (Part-1) 00:40:00 Module 16: Hydroponic Gardens: Hands on Training (Part-2) 00:35:00 Mock Exam Mock Exam - Diploma in Vegetable Gardening 00:20:00 Final Exam Final Exam - Diploma in Vegetable Gardening 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00