Description: This course is directed at anyone employed in the service industry or those looking to begin a career in this field. It covers the key principles of customer service, such as effective communication techniques, how professionally trained call centre agents can improve your business, as well as dealing with dissatisfied customers. Customer service is the heart of any business. In our highly competitive business world, effective management of customer queries play a large role in how your business is perceived by the public, and it can determine the success or failure of your product or service. Because of this, trained customer service and contact centre agents are highly sought after in all industries. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Module 02 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Module 03 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 05 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 06 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Module 07 Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Final Exam Final Exam- Customer Service and Contact Centre Training Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview From automation to complex data analysis, Python is used in a wide range of tasks. Thus, to become a high-demand professional in the IT industry, you must build a solid foundation in this programming language. Our Python for Beginners is the perfect place to start enhancing your knowledge and skills in this area. Through the comprehensive course, you will get a primary understanding of Python. The informative modules will help you understand the data types and data structure. You will receive detailed lessons on control flow and operators. After that, the modules will equate you to the basics of Python arrays, iterators and generators. Finally, you will get a clear understanding of the functions and file manipulation. After the completion of the course, you will receive a certificate of achievement. This certificate will help you elevate your resume. Course Preview Learning Outcomes Introduce yourself to the basics of Python Familiarise yourself with the data types and operators Enhance your understanding of data structures and control flow Explore the vital areas of Python arrays, iterators and generators Develop a clear understanding of functions and file manipulation Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Python Who Should Take This Python for Beginners Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Python for Beginners is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Python for Beginners will equip you with effective skills and abilities and help you explore career paths such as Web Developer Data Analyst Software Developer Game Developer Course Introduction Python for Beginners Introduction 00:01:00 Module 01: Getting Started with Python Why Learn Coding 00:05:00 Why Learn Python 00:04:00 Gearing Up Linux Machine For Python Programming 00:15:00 Gearing Up Windows For Python 00:13:00 Integrate Python And Git Bash With Vscode 00:03:00 Gearing Up The Macos For Python Programming 00:06:00 Installing Jupyter Notebook In Windows 00:06:00 Hello World In Jupyter Notebook 00:11:00 Module 02: Data Types and Operators Arithmetic Operators 00:14:00 Order Of Evaluation 00:09:00 Variable And Assignment Operators 00:12:00 Correct Variable Names 00:08:00 Integer Float And Complex Numbers In Python 00:11:00 Boolean Comparison Operator And Logical Operator 00:20:00 Strings In Python 00:07:00 Type And Type Casting 00:10:00 String Methods In Python 00:09:00 Taking Input From User 00:05:00 Exercise 1 00:09:00 Module 03: Data Structures Lists In Python 00:16:00 Necessitites In List 00:14:00 List Methods 00:19:00 Tuples In Python 00:14:00 Sets In Python 00:14:00 Dictionary, Mutable, Accessing Items 00:08:00 Dublicates, Constructor And Data Types In Dictionary 00:06:00 Access And Add Items In Dictionaries 00:06:00 Nested Dictionaries And Dictionary Methods 00:10:00 Exercise 2 00:12:00 Module 04: Control Flow Introduction 00:01:00 Conditional Statements 00:10:00 Short Hand If Else 00:10:00 Nested If 00:05:00 For Loops 00:13:00 While Loops In Python 00:07:00 While Vs For Loop 00:07:00 Break Continue Statment 00:07:00 Try And Except 00:07:00 Exercise 3 00:07:00 Module 05: Functions Intro To Functions 00:05:00 Arguments, Parameters And Multiple Arguments 00:09:00 Arbitrary Arguments, Keyword Arguments, Arbitrary Keyword Arguments 00:10:00 Default Parameter Value And Passing A List As Parameters 00:09:00 Return Values And Pass Statements 00:06:00 Exercise 4 00:09:00 Module 06: Python Arrays, Iterators and Generators Array, Length Of Array, Accessing Elements Of Array 00:10:00 Adding, Removing Elements In Array, Array Methods 00:12:00 Iterator In Python 00:14:00 Generators In Python 00:07:00 Exercise 5 00:07:00 Module 07: File Manipulation File Hancdling And Syntax 00:05:00 Reading The File, Line Extraction And Parsing 00:11:00 Appending And Writing The Files In Python 00:06:00 Create And Delete A File 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Follow your dreams by enrolling on the Cooking Course with Kitchen Management for the Professional Chef course today and develop the experience, skills and knowledge you need to enhance your expert development. Cooking Course with Kitchen Management for the Professional Chef will help you arm yourself with the qualities you need to work towards your dream job. Study the Cooking Course with Kitchen Management for the Professional Chef training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Cooking Course with Kitchen Management for the Professional Chef course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Cooking Course with Kitchen Management for the Professional Chef course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Cooking Course with Kitchen Management for the Professional Chef course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Cooking Course with Kitchen Management for the Professional Chef course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Cooking Course with Kitchen Management for the Professional Chef course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Cooking Course with Kitchen Management for the Professional Chef course. The Cooking Course with Kitchen Management for the Professional Chef course is designed by industry experts and is tailored to help you learn new skills with ease. The Cooking Course with Kitchen Management for the Professional Chef is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Cooking Course with Kitchen Management for the Professional Chef when it suits you. Access the Cooking Course with Kitchen Management for the Professional Chef course modules from any internet-enabled device, including computers, tablets, and smartphones. The Cooking Course with Kitchen Management for the Professional Chef course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Cooking Course with Kitchen Management for the Professional Chef now and start learning instantly! What You Get Out Of Studying Cooking Course with Kitchen Management for the Professional Chef With Janets Free PDF certificate upon successful completion of the Cooking Course with Kitchen Management for the Professional Chef Full one-year access to Cooking Course with Kitchen Management for the Professional Chef Course materials Instant assessment results with the Cooking Course with Kitchen Management for the Professional Chef Full tutor support available from Monday to Friday with the Cooking Course with Kitchen Management for the Professional Chef Study the Cooking Course with Kitchen Management for the Professional Chef at your own pace Benefit from instant feedback through mock exams and multiple-choice assessments Gain a complete understanding of Cooking Course with Kitchen Management for the Professional Chef Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams with the Cooking Course with Kitchen Management for the Professional Chef Study the Cooking Course with Kitchen Management for the Professional Chef in your own time through your computer, tablet or mobile device Improve your chance of gaining professional skills and better earning potential by completing the Cooking Course with Kitchen Management for the Professional Chef Description The Cooking Course with Kitchen Management for the Professional Chef training course is delivered through Janets' online learning platform. Access the Cooking Course with Kitchen Management for the Professional Chef content from any internet-enabled device whenever or wherever you want to. The Cooking Course with Kitchen Management for the Professional Chef course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for: The Cooking Course with Kitchen Management for the Professional Chef is ideal for those who already work in this sector or are an aspiring expert. This Cooking Course with Kitchen Management for the Professional Chef course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Cooking Course with Kitchen Management for the Professional Chef is open to all students and has no formal entry requirements. To study the Cooking Course with Kitchen Management for the Professional Chef course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Cooking Course with Kitchen Management for the Professional Chef is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Cooking Course with Kitchen Management for the Professional Chef and gain an industry-acknowledged lesson that will help you excel in finding your ideal job.
This Course at a Glance Understand the benefits associated with managing risks at work Demonstrate the various legislation that applies to working safely at work Define hazard and risk and outline the difference between them Know what control measures should be taken to eliminate risks and hazards Identify the common workplace hazards and know how to deal with each one Know how to improve safety performance within workplaces Understand how to protect the environment from these risks and hazards Know how to carry out effective risk assessments and emergency planning Working Safely Training Course Overview Health and safety are one of the few areas where the law imposes explicit duties on both employers and employees to ensure the workplace complies with the approved health and safety standards. A safe and healthy workplace may reduce injury and illness expenses, absenteeism and turnover, increase productivity and quality, and boost employee morale. Therefore, it is extremely important for every business regardless of its size or working condition, to implement effective Working Safely Training to ensure that your workforce is capable of working safely and without posing danger to themselves or others around them. Each year, 2.3 million women and men die as a result of work-related accidents or diseases, according to the International Labour Organization (ILO), equating to about 6000 deaths every day. This course can aid you in ensuring that your employees are well-trained to operate safely and without hurting themselves or others around them, thus reducing the likelihood of such workplace mishaps that can result in tragic accidents. This Working Safely Training Course is designed to help you recognise the hazards and risks that exist in the workplace and take steps to mitigate them through effective risk assessments and preventative actions. This course provides a concise insight into the methods for improving safety performance as well as the methods of protecting the environment. It also covers ways to create a safer, more productive work environment including other topics such as asbestos awareness, fire safety, working at heights, COSHH, PPE and much more. Upon successful completion of this course, you will be able to implement effective safety procedures and measures within your workplace that comply with the approved Health and Safety laws. Who should take this course? Whether you are an employer or supervisor responsible for planning, supervising or managing the health and safety of your workforces at construction sites or simply looking to gain knowledge and skills to keep yourself safe at work, this Working Safely Training Course Online will set you up with the appropriate skills and knowledge required to evaluate effective ways to reduce the risk of injury or accident. This training is not limited to employers, employees, or a certain industry. It rather pertains to a wide range of industries, reaching out to any audience interested in learning more about workplace health and safety. Entry Requirements There are no academic entry requirements for this Working Safely Training Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Working Safely Training Course Online assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Introducing Working Safely Module 2: Defining Hazard and Risk Module 3: Identifying Common Hazards Module 4: Improving Safety Performance Module 5: Protecting the Environment Module 6: Final Assessment Module 7: Hazard Perception Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Overview In an era of constant learning and upskilling, the demand for efficient trainers is soaring. If you're passionate about sharing your knowledge and inspiring others to achieve their potential, then our Train the Trainer Level 5 QLS Endorsed Diploma course is tailor-made for you. Whether you're a professional trainer, manager, educator, or someone with a wealth of knowledge you wish to impart, becoming an effective trainer is both a rewarding journey and a valued skill. It’s not just about conveying information, it's about motivating, engaging and making a lasting impact on your learners. You’ll delve into the science of learning, discover how to train, and master the art of delivery and feedback with our Train the Trainer Masterclass Diploma. We believe that a great trainer is also a great storyteller, and we provide you with the tools to create compelling narratives that truly resonate with your audience. Perhaps you are a trainer seeking more knowledge in your field, or you aspire to be one. If so, don't waste any more time and have a look at our Train the Trainer course to get the best training from Nextgen Learning. Train the Trainer course is the opportunity to kickstart your exciting career and solidify your comprehensive knowledge. The best way for you to learn the subject thoroughly is through this Train the Trainer course. This Train the Trainer Level 5 QLS Endorsed Diploma course holds a prestigious CPD accreditation & QLS endorsement, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Train the Trainer course promises not just education but an evolving learning experience. Engage with this extraordinary Train the Trainer curriculum, and prepare to enrich your personal and professional development. So, if you are eager to see yourself in a gratifying career, then enrol in our Train the Trainer course today! What will make you stand out? On completion of this online Train the Trainer Level 5 QLS Endorsed Diploma course, you will gain: CPD QS Accredited After completing the Course, you will get the opportunity to order Accredited Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Train the Trainer course at your own pace. Study for the Train the Trainer Diploma course using any internet-connected device, such as a computer, tablet, or mobile device. ***ADDITIONAL GIFT*** Free Course: Leadership & Management Diploma - CPD Accredited Train the Trainer Course Curriculum : Module 01: Introduction and Welcome to Train the Trainer course Module 02: Make Them Feel Safe Before Class Module 03: Start with An Amazing Opener Module 04: Build Credibility and Rapport Qui Module 05: Workbook Assignment (Optional) - Train the Trainer Description The substantial Train the Trainer Diploma course is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this Train the Trainer Diploma course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Train the Trainer and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our Train the Trainer course. Take one step closer to achieving your goal. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order QLS Endorsed Hardcopy Certificate titled ‘Diploma in Train the Trainer at QLS Level 5’. £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Who is this course for? Is This Train the Trainer Course the Right Option for You? This Train the Trainer course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Train the Trainer course. Career path This Train the Trainer Level 5 QLS Endorsed Diploma course aims to assist you in achieving your career goals. Including the potential careers: Corporate Trainer Training Manager Personal Coach Public Speaker Online Course Instructor Learning and Development Consultant Instructional Designer
Overview In an era of constant learning and upskilling, the demand for efficient trainers is soaring. If you're passionate about sharing your knowledge and inspiring others to achieve their potential, then our Train the Trainer Level 5 QLS Endorsed Diploma course is tailor-made for you. Whether you're a professional trainer, manager, educator, or someone with a wealth of knowledge you wish to impart, becoming an effective trainer is both a rewarding journey and a valued skill. It’s not just about conveying information, it's about motivating, engaging and making a lasting impact on your learners. You’ll delve into the science of learning, discover how to train, and master the art of delivery and feedback with our Train the Trainer Masterclass Diploma. We believe that a great trainer is also a great storyteller, and we provide you with the tools to create compelling narratives that truly resonate with your audience. Perhaps you are a trainer seeking more knowledge in your field, or you aspire to be one. If so, don't waste any more time and have a look at our Train the Trainer course to get the best training from Nextgen Learning. Train the Trainer course is the opportunity to kickstart your exciting career and solidify your comprehensive knowledge. The best way for you to learn the subject thoroughly is through this Train the Trainer course. This Train the Trainer Level 5 QLS Endorsed Diploma course holds a prestigious CPD accreditation & QLS endorsement, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Train the Trainer course promises not just education but an evolving learning experience. Engage with this extraordinary Train the Trainer curriculum, and prepare to enrich your personal and professional development. So, if you are eager to see yourself in a gratifying career, then enrol in our Train the Trainer course today! What will make you stand out? On completion of this online Train the Trainer Level 5 QLS Endorsed Diploma course, you will gain: CPD QS Accredited After completing the Course, you will get the opportunity to order Accredited Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Train the Trainer course at your own pace. Study for the Train the Trainer Diploma course using any internet-connected device, such as a computer, tablet, or mobile device. ***ADDITIONAL GIFT*** Free Course: Leadership & Management Diploma - CPD Accredited Train the Trainer Course Curriculum : Module 01: Introduction and Welcome to Train the Trainer course Module 02: Make Them Feel Safe Before Class Module 03: Start with An Amazing Opener Module 04: Build Credibility and Rapport Qui Module 05: Workbook Assignment (Optional) - Train the Trainer Description The substantial Train the Trainer Diploma course is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this Train the Trainer Diploma course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Train the Trainer and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our Train the Trainer course. Take one step closer to achieving your goal. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order QLS Endorsed Hardcopy Certificate titled ‘Diploma in Train the Trainer at QLS Level 5’. £109 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Who is this course for? Is This Train the Trainer Course the Right Option for You? This Train the Trainer course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Train the Trainer course. Career path This Train the Trainer Level 5 QLS Endorsed Diploma course aims to assist you in achieving your career goals. Including the potential careers: Corporate Trainer Training Manager Personal Coach Public Speaker Online Course Instructor Learning and Development Consultant Instructional Designer
This online recruitment and HR course teach core competencies in interviewing, employee retention, leadership and training through video lessons, practical assessments and online study materials. The Human Resource Management and Recruitment Training is designed and delivered by expert instructors to ensure the lessons taught are directly applicable to expert practice. The Human Resource Management and Recruitment Training is broken into accessible, informative and easy-to-understand modules covering all the responsibilities and role-specific skills for human resource and recruitment management. You will learn techniques for shortlisting and interviewing candidates, maintaining good workplace health and safety, and providing effective feedback. You also gain broader, transferable office administration skills and an understanding of relevant legislation. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for businesses who want to learn how to hire the right kind of people for their jobs, as well as job seekers wanting to understand the recruitment process in order to stand out. Career path Training offered by the Human Resource Management and Recruitment Training could potentially benefit a range of roles, but would particularly enhance careers in HR Recruitment Finance Accounting Payroll Bookkeeping Office Administration Business Management Customer Service Other expert office roles
Our Security Management Diploma course will provide learners with a broad understanding of security theory and best practices in the workplace. After successful course completion, students will be able to utilise their theoretical knowledge and practical skills to identify issues, understand risks and how to neutralise them. This award-winning Security Management Diploma is our most popular online course for anyone looking to start a career or challenge themselves to learn something new in security management. The Diploma is structured into 8 exciting units, complete with expertly designed online study materials and video lessons so you can learn everything you need to know to succeed. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Security Management Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all students from any academic backgrounds to learn more on this subject.
The Compliance Management System is a comprehensive programme which looks at if your employees are following the rules for their trade. Risk management, on the other hand, allows you to predict certain risks through analysing various factors. You can then use this information to make well-supported decisions. This Compliance and Risk Management Course gives you the tools to ensure your office environment is staffed with people following rules and minimising or even completely avoiding risks. The first half of the course covers the Compliance Management System in detail, as well as compliance and auditing, compliance and ethics and the role of a Compliance Manager. After that, you will learn risk reporting and communication and strategic risk management. You will also be taught Enterprise Risk Management (ERM), which is an approach used by organisations to manage risks and potentially improve their prospects, as well as how to analyse and assess risks to safeguard your employees and company from future harm. Topics also include: The compliance House Information Security Risk Management Internal and external factors Learning outcomes: Develop your ability to manage risks and seize opportunities for growth. Understand the Compliance Management System and how to use it for your company's benefit. Identify situations that involve or could lead to risks and analyse how they can be improved or resolved. Assess the capability of your employees to follow their work rules. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate.