5979 Mind courses in Sheffield delivered Online

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Fallacies are incorrect conclusions drawn from incorrect reasoning in an argument. One problem with deception is that the perpetrators often don't know they're doing it. They believe what they're saying. Discover how to identify the traits of sloppy thinking and the impact it will have. We will give you guidelines to move sloppy thinking to elegant thinking where they will help you reach your goal. Learning Objectives Explain influencers battling for control of your mind, Avoid emotional and irrational fallacies, Describe the traits and costs of the undisciplined mind, Apply behaviors a fair-minded, disciplined critical thinker Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

In this workshop we delve into the fascinating world of deep state trance and a variety of trance deepening techniques, with a special focus on the Esdaile state and the beautiful Omni Height modality.

Description Reiki Diploma The diploma course in Reiki includes Reiki 1 and 2. Reiki is a combination of the words 'Rei' - which means universal wisdom - and 'Ki' - which means life force. Reiki deals with the transmitting of life force energy through the hands and the main energy points of the body. Reiki is a deeply relaxing, balancing and soothing exercise that heals on several levels. But that's not all to Reiki. All of our energy systems, i.e. the mind, body and soul, are connected and have an effect on each other. According to Reiki, filling the body with cleansing and healing energy will benefit the mind and soul. The essence of Reiki, therefore, lies in detoxifying the body of harmful energy and healing the mind, body and emotions. What sets Reiki apart from other healing traditions is the process of initiation, called 'attunement'. While other forms of healing are done with the help of an expert or specially gifted therapist, Reiki can be done by anyone. Through the attunement process, students who learn and are initiated into Reiki will be enabled to practice and even impart this healing tradition to others if they wish. This course is divided into two parts, each dealing with Reiki 1 and Reiki 2, giving you all the tools required to practice this unique healing tradition on your own and even impart it to others. The attunements are optional, however, and inessential to complete this diploma course. What is important is that you learn the various techniques in Reiki and that they benefit you in your personal development. This course is offered online and gives you the flexibility to adjust it to your own schedule without having to worry about deadlines and other hassles. What you will learn 1: Introduction to reiki 2: The history of reiki 3: Principles of reiki 4: Preparing for reiki1 5: Preparations for treating others with reiki 6: Understanding the human anatomy 7: Group reiki treatment 8: Introduction to 2nd-degree reiki 9: Symbols in reiki 10: Practising reiki2 11: Distant or absent reiki healing 12: Examples of sending distant reiki healing 13: Treating yourself and others with reiki 14: Reiki for plants and animals 15: Reiki and other healing disciplines Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Dog Walking Diploma Dog walking is an option for people who are in search of self-employment. Just like any other job, dog walking also involves certain challenges. Altogether it has been considered as a job which gives you peace of mind. Before entering into the business of dog walking, one should know the scope and objectives of dog walking. You need to balance your expense and income keeping in mind that being self-employed will not guarantee you a steady income. After having a clear knowledge about the job, you can register the enterprise and start promoting it. You should create a website and set up good customer service so as to earn the trust of clients, the cornerstone of any business. You can make use of any media for advertising. Once the agreement is signed, the dog walker will be in charge of the dog. The time and route of travel can be decided by taking into account the convenience of the dog and dog walker. He should ensure the safety of the dog and of himself. There can be several difficulties for both the dog and the client. Dog walker should handle all of them tactically in a professional way. The dog walker should keep in mind that there are chances for dog fights and should therefore take preventive measures. He should keep communicating with the client at frequent intervals. Blogging is the best option for this. The dog walker should maintain the blog regularly. Trust is the main factor which a dog walker should not lose. If it is lost, everything will be worthless. Dog walking diploma aims to make people aware of dog walking. It describes all of its steps in different chapters in detail. It is a guide for all who wish to build up a future in dog walking. Along with the basics of dog walking, the dog walking diploma explains the strategies involved as well. What you will learn 1: Scope and Objectives of dog walking 2: Primary steps of business 3: Creating a website 4: Advertising strategies 5: Equipment for dog walking business 6: Interviewing the client 7: Start with dog walking 8: Understanding the animal and earning trust 9: Encountering troubles and dog fight  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

individual English language lessons, live online, at a time to suit you.

Having a controlled mind, emotional intelligence and empathy are equally useful for both personal and professional development. The

The Negative Thought Pattern Interrupt does exactly what it says Course curriculum 1 Welcome to the course What is the Negative Thought Pattern Interrupt? About the Course Creator How to Navigate this course 2 1. Why Is this Technique So Useful Lesson 1.1: Outcomes and Their Effect Lesson 1.2: Cause and Effect Lesson 1.3: The Mind-Body Connection Lesson 1.4: Neurological Connections 3 2. How We Process Information and Communicate Lesson 2.1: A Communication Model Lesson 2.3: Behavioural Profiling Aide Memoire Lesson 2.3: How the Limbic System Affects Memory Lesson 2.4: Memory Graphics - Downloads Lesson 2.5: Influences on Your State of Mind Lesson 2.6: Emotional Response vs Decisions Lesson 2.7: The Behavioural Change Learning Cycle Behavioural Change Learning Cycle - Video Explanation Behavioural Change Learning Cycle PDF 4 3. Negative Thought Pattern Interrupt Lesson 3.1: Negative Thought Pattern Interrupt - What Is It? Lesson 3.2: NTPI - The Process Overview Lesson 3.3: NTPI - The Process in Detail Lesson 3.4: NTPI - Live Video Demo with Client Lesson 3.5: Assignment - Download the PDF and answer the questions on the video demo 5 Next Steps... More resources for you A few Feedback Questions Before you go...

If you’ve been waiting for a sign to reset, realign, and reclaim your peace—this is it. 7-Day Yoga Challenge: Reboot Your Body & Mind Training is the low-effort, self-paced reboot your nervous system and mindset have been craving. With just one small step per day, you’ll experience noticeable shifts in how you feel, think, and carry your energy. And because 7-Day Yoga Challenge: Reboot Your Body & Mind Training is open for enrollment now, there’s no better moment to start your 7-day transformation than today. Description Life piles up fast. Sometimes, all it takes is one short week of showing up for yourself to start feeling like you again. That’s where 7-Day Yoga Challenge: Reboot Your Body & Mind Training comes in—a gentle, guided reset designed to fit any schedule, any energy level, and any lifestyle. This isn’t about doing more. It’s about doing less with intention. Each day inside 7-Day Yoga Challenge: Reboot Your Body & Mind Training is a chance to unwind, breathe, and quietly strengthen your ability to deal with life’s noise. You’ll be surprised how much shifts in just seven days—especially when there’s no pressure to be perfect. Start whenever you’re ready. But don’t wait too long—because the clarity you want is already waiting for you inside 7-Day Yoga Challenge: Reboot Your Body & Mind Training. Benefits ✅ 100% self-paced: complete 7-Day Yoga Challenge: Reboot Your Body & Mind Training on your time. ✅ A gentle reset for body, mind, and routine. ✅ Built for real life—low effort, big emotional return. ✅ No fitness level or prior experience needed. ✅ Daily wins that feel good, not exhausting. ✅ Instant lifetime access at a price that feels like a steal. ✅ Revisit the 7-Day Yoga Challenge: Reboot Your Body & Mind Training any time your life needs a fresh start. FAQ Q: Do I have to complete it in exactly 7 days? Not at all. 7-Day Yoga Challenge: Reboot Your Body & Mind Training is flexible—you can go at your own pace and repeat it anytime. Q: What if I’m new to yoga or really out of shape? Perfect. 7-Day Yoga Challenge: Reboot Your Body & Mind Training is designed for all levels, especially beginners. Q: What if I miss a day or two? No problem. Just pick up where you left off. 7-Day Yoga Challenge: Reboot Your Body & Mind Training is built to meet you where you are. Q: Is this going to be intense or complicated? Not at all. 7-Day Yoga Challenge: Reboot Your Body & Mind Training focuses on simple, accessible steps for deep internal shifts. N:B: This is not a Naked Yoga Course

This 1 day course is designed for the end user who is using or will use Office 365. This course will provide delegates with the knowledge and skills to efficiently use Office 365 on a day-to-day basis. The course is designed with real world scenarios in mind. Delegates will learn how to use Outlook Online, Skype for Business, OneDrive for Business, SharePoint Online, and OneNote. At the end of this course delegates will be able to effectively navigate Office 365 and make use of all of the features of Office 365 Office 365 Overview Introducing Cloud Computing Identify and Outline the Component Products in Office 365 including Outlook Web App, Office Online Apps, OneDrive and Skype for Business Navigating around Office 365 Customising the Office 365 Nav Bar Updating your Profile in Office 365 Using the Outlook Online Application Overview of Outlook Online Working with Email and Folders Outlook People and IM Contacts Using the Calendar Shared Calendars Outlook Tasks in the Web App Setting Outlook Options, Signatures, Automatic Replies and Rules Using Skype for Business Overview of Skype for Business Viewing and Setting Presence Status Using Instant Messages in Business Understanding the Interactive Contact Card in Microsoft Office Applications Integration with Outlook Using Skype for Business for Online Presentations including Content Sharing, Polls and a Virtual Whiteboard Working with OneDrive for Business What is OneDrive for Business? Navigating around OneDrive Accessing Content in OneDrive Using the Office Online Apps Sharing Documents and Collaborating Connecting Microsoft Office to OneDrive Creating Office Documents and Saving Directly to OneDrive Using Groups and Delve Introduction to Groups Collaborating using Groups Getting to Content using Delve Requirements Requirements Before attending this course, students must have: Basic understanding of Microsoft Office Basic understanding of Microsoft Windows Operating systems