5576 Mind courses in Liverpool delivered Online

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Description Dog Walking Diploma Dog walking is an option for people who are in search of self-employment. Just like any other job, dog walking also involves certain challenges. Altogether it has been considered as a job which gives you peace of mind. Before entering into the business of dog walking, one should know the scope and objectives of dog walking. You need to balance your expense and income keeping in mind that being self-employed will not guarantee you a steady income. After having a clear knowledge about the job, you can register the enterprise and start promoting it. You should create a website and set up good customer service so as to earn the trust of clients, the cornerstone of any business. You can make use of any media for advertising. Once the agreement is signed, the dog walker will be in charge of the dog. The time and route of travel can be decided by taking into account the convenience of the dog and dog walker. He should ensure the safety of the dog and of himself. There can be several difficulties for both the dog and the client. Dog walker should handle all of them tactically in a professional way. The dog walker should keep in mind that there are chances for dog fights and should therefore take preventive measures. He should keep communicating with the client at frequent intervals. Blogging is the best option for this. The dog walker should maintain the blog regularly. Trust is the main factor which a dog walker should not lose. If it is lost, everything will be worthless. Dog walking diploma aims to make people aware of dog walking. It describes all of its steps in different chapters in detail. It is a guide for all who wish to build up a future in dog walking. Along with the basics of dog walking, the dog walking diploma explains the strategies involved as well. What you will learn 1: Scope and Objectives of dog walking 2: Primary steps of business 3: Creating a website 4: Advertising strategies 5: Equipment for dog walking business 6: Interviewing the client 7: Start with dog walking 8: Understanding the animal and earning trust 9: Encountering troubles and dog fight  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Reiki Diploma The diploma course in Reiki includes Reiki 1 and 2. Reiki is a combination of the words 'Rei' - which means universal wisdom - and 'Ki' - which means life force. Reiki deals with the transmitting of life force energy through the hands and the main energy points of the body. Reiki is a deeply relaxing, balancing and soothing exercise that heals on several levels. But that's not all to Reiki. All of our energy systems, i.e. the mind, body and soul, are connected and have an effect on each other. According to Reiki, filling the body with cleansing and healing energy will benefit the mind and soul. The essence of Reiki, therefore, lies in detoxifying the body of harmful energy and healing the mind, body and emotions. What sets Reiki apart from other healing traditions is the process of initiation, called 'attunement'. While other forms of healing are done with the help of an expert or specially gifted therapist, Reiki can be done by anyone. Through the attunement process, students who learn and are initiated into Reiki will be enabled to practice and even impart this healing tradition to others if they wish. This course is divided into two parts, each dealing with Reiki 1 and Reiki 2, giving you all the tools required to practice this unique healing tradition on your own and even impart it to others. The attunements are optional, however, and inessential to complete this diploma course. What is important is that you learn the various techniques in Reiki and that they benefit you in your personal development. This course is offered online and gives you the flexibility to adjust it to your own schedule without having to worry about deadlines and other hassles. What you will learn 1: Introduction to reiki 2: The history of reiki 3: Principles of reiki 4: Preparing for reiki1 5: Preparations for treating others with reiki 6: Understanding the human anatomy 7: Group reiki treatment 8: Introduction to 2nd-degree reiki 9: Symbols in reiki 10: Practising reiki2 11: Distant or absent reiki healing 12: Examples of sending distant reiki healing 13: Treating yourself and others with reiki 14: Reiki for plants and animals 15: Reiki and other healing disciplines Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

🚀 Unveiling Success Barriers: Breakthrough to Your Full Potential   Are you tired of feeling stuck and held back from achieving your true potential? It's time to shatter those barriers and step into the success you deserve! Welcome to 'Unveiling Success Barriers,' an empowering online course designed to unlock your hidden potential and remove the obstacles hindering your success.   📚 Course Curriculum Module 01: What are Hidden Blocks to Success Understand the elusive barriers that silently sabotage your progress and learn to identify them effectively. Module 02: The Conscious Mind vs The Subconscious Mind Uncover the powerful dynamics between your conscious and subconscious minds and their impact on your success journey. Module 03: Famous Research on the Power of the Subconscious Mind Explore groundbreaking research that illuminates the immense influence of the subconscious on your outcomes. Module 04: Where Do Your Hidden Blocks Come From Delve into the origins of your hidden blocks, dissecting their roots for effective resolution. Module 05: Why These Hidden Blocks Get You Stuck Gain insights into why these barriers persist and hinder your advancement despite your efforts. Module 06: Examining Your Subconscious Beliefs About Success & Money Uncover and evaluate your deeply ingrained beliefs about success and money, reshaping them for abundance and achievement. Module 07: Strategies to Remove Your Hidden Blocks to Success Acquire practical, actionable strategies to dismantle these barriers and pave the way for your success journey.   🎯 What You'll Achieve ✨ Break free from limitations holding you back ✨ Gain clarity on subconscious influences affecting your success ✨ Develop tools to reprogram your subconscious for abundance ✨ Unlock your full potential and achieve your goals with ease   🌟 Why Choose 'Unveiling Success Barriers'? ️ Expert insights from seasoned professionals in psychology and success coaching ️ Actionable steps and exercises for immediate implementation ️ Self-paced learning to suit your schedule ️ Join a supportive community of like-minded individuals on a similar journey 🎓 Don't let hidden barriers obstruct your path to success any longer! Enroll in 'Unveiling Success Barriers' today and unlock the key to your full potential! 🚀✨   Course Curriculum What are Hidden Blocks to Success The Conscious Mind vs The Subconscious Mind 00:00 Famous Research on the Power of the Subconscious Mind 00:00 Where Do Your Hidden Blocks Come From 00:00 Why These Hidden Blocks Get You Stuck 00:00 Examining Your Subconscious Beliefs About Success & Money 00:00 Strategies to Remove Your Hidden Blocks to Success 00:00

individual English language lessons, live online, at a time to suit you.

Having a controlled mind, emotional intelligence and empathy are equally useful for both personal and professional development. The

The Negative Thought Pattern Interrupt does exactly what it says Course curriculum 1 Welcome to the course What is the Negative Thought Pattern Interrupt? About the Course Creator How to Navigate this course 2 1. Why Is this Technique So Useful Lesson 1.1: Outcomes and Their Effect Lesson 1.2: Cause and Effect Lesson 1.3: The Mind-Body Connection Lesson 1.4: Neurological Connections 3 2. How We Process Information and Communicate Lesson 2.1: A Communication Model Lesson 2.3: Behavioural Profiling Aide Memoire Lesson 2.3: How the Limbic System Affects Memory Lesson 2.4: Memory Graphics - Downloads Lesson 2.5: Influences on Your State of Mind Lesson 2.6: Emotional Response vs Decisions Lesson 2.7: The Behavioural Change Learning Cycle Behavioural Change Learning Cycle - Video Explanation Behavioural Change Learning Cycle PDF 4 3. Negative Thought Pattern Interrupt Lesson 3.1: Negative Thought Pattern Interrupt - What Is It? Lesson 3.2: NTPI - The Process Overview Lesson 3.3: NTPI - The Process in Detail Lesson 3.4: NTPI - Live Video Demo with Client Lesson 3.5: Assignment - Download the PDF and answer the questions on the video demo 5 Next Steps... More resources for you A few Feedback Questions Before you go...

As every day passes by, we are one day older than the previous and there is no stopping

Uncover the therapeutic potential of dance - through neuroscience and psychology

Description Metaphysics Diploma  Metaphysics is the philosophical discipline that explores the fundamental principles of change and identity, being, causality, time and space, possibility, and necessity. It constitutes questions such as 'what is consciousness made up of?' and 'how are matter and mind related?'. 'metaphysics' combines two Ancient Greek terms that translate to 'after or among or behind the natural'. Areas of metaphysical inquiry include existence, things and their characteristics, time and space, possibility, and chain of events. Metaphysics is among the four philosophical branches apart from ethics, logic, and epistemology. The Metaphysics Diploma course allows one to learn about the philosophical connection among abstract elements such as time, space, being, and identity. The Metaphysics Diploma course starts with introducing the field of metaphysics to the learners. Before delving into further details about the discipline, the Metaphysics Diploma course explains its relation to physics. Metaphysics deals with the exploration of the characteristics of reality. The learners will form a deeper understanding of metaphysics through topics that deal with 'the framework of reality.' Thereby, the learners will get familiar with some central questions dealt with in metaphysics about existence, time and space, and identity. There is a lot to learn about cosmology in the Metaphysics Diploma course, from religions to astronomy to philosophy and a lot about the human mind, philosophy, and theories that aim to explain how the mind works with the body and the larger universe. The Metaphysics Diploma course also discusses free will, putting forth essential questions such as: 'Does free will exist?', 'Is the life of an individual pre-determined?', 'Does free choice exist?'. One can discover what answers different theories have put forth such intriguing questions. The learners will explore the connection between science and metaphysics, with questions involving their compatibility for interdisciplinary discourse. The Diploma course also examines the validity of metaphysics and the views of philosophers who support and oppose it. Besides exploring metaphysical questions, the course also examines the history of the philosophical discipline. The learners will explore the concepts of Western philosophy, including Plato, Aristotle, and Socrates, and the philosophical schools of modern times, including analytical philosophy and rationalism. The Metaphysics Diploma course also explores Eastern philosophy, such as classical Chinese, Indian, Buddhist, and African schools of thought. What you will learn   1:Introduction to metaphysics  2:Abstract objects  3:Possible worlds  4:Time  5:Substance  6:Things  7:Social metaphysics  8:Freedom  9:Identity and change  10:Metaphysics and its critics  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.